Oki Data ColorPainter vs. PrinterLogic

Oki Data ColorPainter is the best and fastest Painter in the market. It's an all-in-one laser printer and has a very good UI. It's easy to use and requires the least knowledge to start it operating. It has multiple market leader features like wireless connectivity, page/photo editing software, and is energy efficient.

Incentivized

It is a great modern alternative to on-prem Windows print servers. It is straightforward to implement and manage and easy for end users to navigate. It is cloud-based, so internet access is needed but not constantly required after implementation. The only other use case that might not work well is if you have a very high number of printers, although they might have a new licensing model based on users, so this might not be as much of a factor now.

Incentivized

• Color printing
• Multiple input port
• Faster than most in market

Incentivized

• Removes admin privilege requirement for adding printers, but only those you specify.
• Easily allows printers to be added by user based on their location/situation.
• Admin portal for printer management is simple yet powerful.
• Customize access to network printers for specific people (cheque printers, etc).
• Fantastic documentation/KB.
• Pre and post sales support was top notch.

Incentivized

• WiFi printing or wireless connectivity
• Able to store some data files in queue
• During power cut, it misses couple of pages

Incentivized

• There really isn't anything major that we've noticed wrong.
• The biggest thing was we were not able to get the dual authentication working with both Google and Azure at the same time. We ended up having to just pick one.
• The cost isn't cheap and is maybe a little higher than other options, but it does give you more features than competitors.

Incentivized

Hands down one of our best investments for our IT staff. This has saved so much time and frustration and it well worth the cost. If the budget starts to gets tight, this is one of the last things we would cut out. We also purchased this through our copy machine vendor so it's nice that the charge is integrated with our copy machines lease

Incentivized

Because the printer queues are still just basic old Windows printer queues, implementation had minimal impact for end-users. We just had to show them the functions in the PrinterLogic client. The admin portal tools for use by us IT people is entirely straightforward. While I appreciated that PrinterLogic had an engineer available while I set up our environment, I didn't actually need any guidance. I just followed their excellent documentation and in a matter of a couple hours we had full functionality and a working test environment, including IdP and SSO.

Incentivized

So far, PrinterLogic has been available for end users without any issues reported as far as we are aware.

Incentivized

A colleague has reported a performance issue with loading printer profiles on Edge. It sometimes takes a very long time to come up, and sometimes not at all, but he switches over to Chrome, and the interface comes up very quickly. This might be a fringe case, since I am able to launch the same profile on Edge browser without any problems.

Incentivized

Whenever I've contacted PrinterLogic support the responses are always rapid and thorough. The support staff is knowledgeable and always happy to answer any questions I have. Most of the time we needed support was at the beginning of our implementation. Our account rep as well as technical support were skilled and responsive.

Incentivized

Implementation of PrinterLogic was super easy

Incentivized

Oki Data ColorPainter is easy to use. Anyone with the least knowledge can start operating it within a few minutes. It requires less space.

Incentivized

They function similarly although I did not test Papercuts cloud version. I trialed PaperCut more for their on premise version because it would be a one time cost instead of an ongoing fee. Still, we decided to remain with printerLogic as it is provided through an agreement with a print service provider.

Incentivized

We have rolled PrinterLogic out to 50+ locations, and scalability has not been an issue

Incentivized

• Editing software is the best and we don't have to waste time on editing.
• Easy to use
• Requires less space to store

Incentivized

• The ROI has been huge, the cost of having our help desk team take care of printer installations were much higher than the cost of the solution.
• Help desk are almost nonexistent. The majority of the calls we get are from new employees that aren't familiar with the solution.
• The single pane of glass console makes inventory, supplies and usage so much easier.

Incentivized