What users are saying about
3 Ratings
1 Ratings
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 5 out of 100
1 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Likelihood to Recommend

Oncontact

Oncontact is an excellent software/service, and it covers a tremendous breadth of usage scenarios. The customization means that customers can adapt it as they see fit. About the only place where I don't see it as a great fit is in minimal implementations. A lot is going on, and using it for small tasks isn't the best use of the software.
Michael Palecek | TrustRadius Reviewer

Teamleader

It is great for making proposals, sending invoices and for keeping time. It is also a great CRM tool. I love the business card scanner in the app.
Suzanne Glorie | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oncontact
5.2
Teamleader
9.0
Customer data management / contact management
Oncontact
5.0
Teamleader
10.0
Workflow management
Oncontact
4.5
Teamleader
Territory management
Oncontact
5.0
Teamleader
Opportunity management
Oncontact
5.5
Teamleader
Integration with email client (e.g., Outlook or Gmail)
Oncontact
9.0
Teamleader
10.0
Contract management
Oncontact
4.0
Teamleader
Quote & order management
Oncontact
4.0
Teamleader
10.0
Interaction tracking
Oncontact
4.5
Teamleader
6.0
Channel / partner relationship management
Oncontact
5.0
Teamleader

Customer Service & Support

Oncontact
3.7
Teamleader
Case management
Oncontact
5.5
Teamleader
Call center management
Oncontact
4.5
Teamleader
Help desk management
Oncontact
1.0
Teamleader

Marketing Automation

Oncontact
8.5
Teamleader
Lead management
Oncontact
8.0
Teamleader
Email marketing
Oncontact
9.0
Teamleader

CRM Project Management

Oncontact
9.0
Teamleader
8.0
Task management
Oncontact
9.0
Teamleader
7.0
Reporting
Oncontact
9.0
Teamleader
8.0
Billing and invoicing management
Oncontact
Teamleader
9.0

CRM Reporting & Analytics

Oncontact
8.7
Teamleader
Forecasting
Oncontact
9.0
Teamleader
Pipeline visualization
Oncontact
8.0
Teamleader
Customizable reports
Oncontact
9.0
Teamleader

Customization

Oncontact
5.0
Teamleader
Custom fields
Oncontact
4.5
Teamleader
Custom objects
Oncontact
4.5
Teamleader
Scripting environment
Oncontact
4.0
Teamleader
API for custom integration
Oncontact
7.0
Teamleader

Security

Oncontact
10.0
Teamleader
9.0
Single sign-on capability
Oncontact
10.0
Teamleader
9.0
Role-based user permissions
Oncontact
10.0
Teamleader

Social CRM

Oncontact
7.0
Teamleader
Social data
Oncontact
7.0
Teamleader
Social engagement
Oncontact
7.0
Teamleader

Integrations with 3rd-party Software

Oncontact
7.0
Teamleader
Marketing automation
Oncontact
7.0
Teamleader

Platform

Oncontact
8.0
Teamleader
9.0
Mobile access
Oncontact
8.0
Teamleader
9.0

Pros

Oncontact

  • Company Name
  • Contacts
Deb Crosby | TrustRadius Reviewer

Teamleader

  • Make proposals: It is very easy to create, send, monitor and manage proposals. Once a proposal is accepted you create an invoice with one mouseclick.
  • Integrations: It is very easy to integrate Teamleader with all kinds of solutions like Gmail for storing mails in your projects or in a customer record, Google Calendar for synching appointments, and Mailchimp for managing opt-ins for mailings. These are just a few but there are many more integrations that truly make your life easier.
  • Invoicing: Easy to use invoicing solution. When you create projects it is easy to invoice upon set milestones. You can create product lists and subscriptions so recurring invoicing takes just a second.
  • Mobile app: I always have TeamLeader with me on my phone. I can manage my calendar, register my time, find my contacts and check deals and invoices while I am on the road.
Suzanne Glorie | TrustRadius Reviewer

Cons

Oncontact

  • Customization could be easier. Just about anything is possible, but the learning curve is steep.
  • More focus on mass loading
Michael Palecek | TrustRadius Reviewer

Teamleader

  • Synching contacts between iPhone and Teamleader could be easier.
  • Integration with Aweber would be great.
Suzanne Glorie | TrustRadius Reviewer

Likelihood to Renew

Oncontact

Oncontact 10.0
Based on 1 answer
The company has been using Oncontact for some time now. Many of the business processes require the use of a CRM software package. It helps solve some pretty serious problems, and overall the cost is very justified. Also, the developer is very good at keeping it up to date and introducing new functionality.
Michael Palecek | TrustRadius Reviewer

Teamleader

No score
No answers yet
No answers on this topic

Alternatives Considered

Oncontact

  • Oncontact provided many, but not all of the features of Salesforce.com. However, the complexity and cost involved in Salesforce.com was an overriding factor for us to use Oncontact. Not just the initial and licensing fee, but it seemed that just about everything we wanted to do involved consultants or more work or licensing. Oncontact was easier to implement out of the box, even when we did need to make customizations.
  • We looked at Microsoft 365 Business, and while it was comparable in price for the initial cost, the integration with our other software systems was not built-in, so we did not pursue it very much.
Michael Palecek | TrustRadius Reviewer

Teamleader

Act-On I used for a client. It is more a marketing automation tool than a CRM solution and it is also more suited for bigger organizations.
Suzanne Glorie | TrustRadius Reviewer

Return on Investment

Oncontact

  • Don't know, I only use occasionally
Deb Crosby | TrustRadius Reviewer

Teamleader

  • Positive: invoices are easy to pay thanks to the direct link, invoices are mostly paid timely
  • Positive: it is easy to monitor deals and proposals. When followed up timely, more opportunities become deals.
Suzanne Glorie | TrustRadius Reviewer

Screenshots

Pricing Details

Oncontact

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Oncontact Editions & Modules

Additional Pricing Details

Teamleader

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Required
$29*

* 2 users/month

Teamleader Editions & Modules

Edition
Projects$591
Project Management$591
Support tickets$591
  1. 2 users/month
Additional Pricing Details
extra user is + 12$/user/month

Rating Summary

Likelihood to Recommend

Oncontact
5.0
Teamleader
10.0

Likelihood to Renew

Oncontact
10.0
Teamleader

Add comparison