What users are saying about
69 Ratings
21 Ratings
69 Ratings
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Score 7.8 out of 100
21 Ratings
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Score 10 out of 100

Likelihood to Recommend

OpenText ECM

Your organisation has to support the type of document and records management needed for this to work. In an organisation that only needs to store documents and maybe share with many different parties, this might not be the best-suited software. In a large organisation with stringent document and records management policies, this suite is well suited. It makes management of documents across business units easy to manage and control.
Neill Payne | TrustRadius Reviewer

Plone

The larger your organization, the more appropriate Plone will be. This is not to say that Plone is a worse choice for small websites, only that the minimum investment for a Plone site is certainly higher than for other platforms. If you already use Plone for your site and are looking for a redesign or an overhaul, I would only advise switching to a different platform such as WordPress or Drupal if your organization is downsizing. For any other situation, Plone is the natural choice for your growth.
Fulvio Casali | TrustRadius Reviewer

Feature Rating Comparison

Enterprise Content Management

OpenText ECM
7.4
Plone
Content capture & imaging
OpenText ECM
8.6
Plone
File sync, storage & archiving
OpenText ECM
8.6
Plone
Document management
OpenText ECM
9.0
Plone
Records management
OpenText ECM
7.0
Plone
Content search & retrieval
OpenText ECM
8.5
Plone
Enterprise content collaboration
OpenText ECM
7.5
Plone
Content publishing & creation
OpenText ECM
6.0
Plone
Security, risk management & information governance
OpenText ECM
8.2
Plone
Contract lifecycle management
OpenText ECM
8.1
Plone
Automated workflows
OpenText ECM
7.3
Plone
Artificial intelligence
OpenText ECM
4.8
Plone
Mobile support
OpenText ECM
4.6
Plone
Integration
OpenText ECM
7.8
Plone

Security

OpenText ECM
Plone
10.0
Role-based user permissions
OpenText ECM
Plone
10.0

Platform & Infrastructure

OpenText ECM
Plone
10.0
API
OpenText ECM
Plone
10.0
Internationalization / multi-language
OpenText ECM
Plone
10.0

Web Content Creation

OpenText ECM
Plone
9.3
WYSIWYG editor
OpenText ECM
Plone
9.0
Code quality / cleanliness
OpenText ECM
Plone
10.0
Admin section
OpenText ECM
Plone
10.0
Page templates
OpenText ECM
Plone
10.0
Library of website themes
OpenText ECM
Plone
5.0
Mobile optimization / responsive design
OpenText ECM
Plone
10.0
Publishing workflow
OpenText ECM
Plone
10.0
Form generator
OpenText ECM
Plone
10.0

Web Content Management

OpenText ECM
Plone
9.4
Content taxonomy
OpenText ECM
Plone
10.0
SEO support
OpenText ECM
Plone
10.0
Bulk management
OpenText ECM
Plone
10.0
Availability / breadth of extensions
OpenText ECM
Plone
8.0
Community / comment management
OpenText ECM
Plone
9.0

Pros

OpenText ECM

  • Secure storage of billions of documents using precise ACLs to control access across multiple tenants, groups, users, etc. No other system I know of can do this as well for as large of systems. Security can be refined from one person to the entire enterprise OTB.
  • Integration with other EMC/OT solutions. Assuming this is still true post-OT acquisition, Documentum has over a 100 add-ons that integrate with the core solution to expand the solution to include scanning, document processing, forms, email, etc.
  • Searching. xPlore is one of the best FTI tools on the market and it is integrated well with the Documentum solution. Other systems use excellent search tools, Elastic/Lucene/ being good examples of that, but their integration is questionable. Older systems, like WCC, are still using antique search tools OTB and require integration with the newer search tools.
Craig Soucie | TrustRadius Reviewer

Plone

  • Plone is a folder-based system, organising content in a similar way desktop-users are doing for the last two decades. No need to teach non-tech customers some relational-database like paradigm for content management.
  • Plone is secure. It is the most secure CMS you can get your hands on.
  • Plone is flexible, and makes fast development easy.
Ronnie Stevens | TrustRadius Reviewer

Cons

OpenText ECM

  • WDK framework has been the biggest drawbacks from the application speed point of view, as well as client complexity and not so natural look and feel. Yes, with the latest releases much of these features are improved.
  • EMC is very expensive to buy, own and support, where some products require many dependent Docuemntum products to be installed to work at its best.
Indars Sparnins | TrustRadius Reviewer

Plone

  • Not everything is configurable or editable by Plone, and when you need to adjust or add custom pieces in, you need to deal with Zope. Zope has an ugly, confusing and difficult UI and structure as a backend.
  • Using 3rd party products is difficult to do - there are a few different ways to get them installed, all of which take a bit of luck to get right.
  • Building custom products for Plone is not fun. You've got to deal with an archaic framework to tie in that is not well documented (there is documentation about many things, but not great documentation and there are a lot of holes in the documentation).
Kelv Cutler | TrustRadius Reviewer

Likelihood to Renew

OpenText ECM

OpenText ECM 8.0
Based on 6 answers
Stability is a key factor as well as its flexibility. Also, any organization that deploys Documentum will have made a significant investment in terms of time and money, so not renewing its commitment can come with a significant cost. That said, the decision to deploy Documentum initially should come only after extensive evaluation, knowing that once deployed it will likely remain the platform of choice.
Rene Wagner | TrustRadius Reviewer

Plone

Plone 8.3
Based on 10 answers
I no longer use Plone because I got an internship in the web development field and my current place of employment uses their own content management system that they created. After getting to know other CMS's and similar software and comparing them to Plone, I would enjoy using Plone again in the future, but there are more complicated software that I'd like to learn as I progress in my field of study.
Gracie Wardin | TrustRadius Reviewer

Usability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
The interface is easy to understand and learn quickly.
Paul Benenati | TrustRadius Reviewer

Plone

Plone 10.0
Based on 1 answer
Compared to the amount of Plone sites, users and customizations we have in our organization, the amount of support requests and training needed is really small
Rikupekka Oksanen | TrustRadius Reviewer

Reliability and Availability

OpenText ECM

OpenText ECM 8.0
Based on 1 answer
I never had any issues with access internally or via VPN. But, the response via VPN, was a bit slow.
Paul Benenati | TrustRadius Reviewer

Plone

No score
No answers yet
No answers on this topic

Performance

OpenText ECM

OpenText ECM 8.5
Based on 2 answers
  • I used OpenText nearly every day and I never had any performance issues that I can recall. That said, it's not terribly fast either.
Paul Benenati | TrustRadius Reviewer

Plone

Plone 9.0
Based on 1 answer
Plone is very intensive in its operations, and if not configured well it can be slow. However it is designed and built with speed in mind and with proper use of coding, templates and caching can perform extremely well under high loads. It is capable of scaling to very high load availability environments with no specific coding requirements.
Tom Cameron | TrustRadius Reviewer

Support Rating

OpenText ECM

OpenText ECM 8.0
Based on 2 answers
OpenText has an outstanding support and knowledge base. All problems which couldn't be solved by us (high complexity cases) were promptly resolved and the resolution also shared with us.
Gabriel Krahn | TrustRadius Reviewer

Plone

No score
No answers yet
No answers on this topic

Implementation Rating

OpenText ECM

OpenText ECM 8.4
Based on 2 answers
No, it's pretty easy to implement and use.
Paul Benenati | TrustRadius Reviewer

Plone

No score
No answers yet
No answers on this topic

Alternatives Considered

OpenText ECM

OpenText is stronger in the management of high volume and secure information. However, SharePoint, while less functional from a document management perspective, provides a much stronger user interface which eases user adoption and the presentation of content. SharePoint also has a significantly larger ecosystem of developers and partners that makes solutions more available.
Anonymous | TrustRadius Reviewer

Plone

Among the open source CMSs Plone is most reliable to develop large and complex application because is codebase is maintained with an object oriented approach where each parts is strictly independent from the others. So you can deeply customize it and it is still secure and efficient. We have not had the same experience with other CMSs that were great in doing their jobs, but could not be easily customized. At least with the same productivity as Plone.
Fabrizio Reale | TrustRadius Reviewer

Return on Investment

OpenText ECM

  • Allowed us to move from paper document processing and storage
  • Efficiency and cost savings have yet to be realized
  • Moved from field handling to centralized AP collection
  • The cost to implement and the purchase was extremely high and ROI benefits will take a long time to realize
Ryan Payne | TrustRadius Reviewer

Plone

  • Before Plone there were couple of dozens of web editors. Now it is in the hundreds. That leads to more information on the websites and more accuracy.
  • Through the good SEO properties of Plone, our content is more easily found on Google compared to some of our competitors.
  • Plone being an Open Source product there hasn't been any license payments for a decade.
Jussi Talaskivi | TrustRadius Reviewer

Pricing Details

OpenText ECM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Plone

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

OpenText ECM
8.2
Plone
10.0

Likelihood to Renew

OpenText ECM
8.0
Plone
8.3

Usability

OpenText ECM
8.0
Plone
10.0

Reliability and Availability

OpenText ECM
8.0
Plone

Performance

OpenText ECM
8.5
Plone
9.0

Support Rating

OpenText ECM
8.0
Plone

Implementation Rating

OpenText ECM
8.4
Plone

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