11 Ratings
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Score 9 out of 100
12 Ratings
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Score 10 out of 100

Likelihood to Recommend

OpenText Hightail

Hightail is my go-to source when I need to send large files that would never fit as regular attachments. That being said, sometimes there are files that would perfectly fit as attachments but I want the security that Hightail provides when sending sensitive or private material. It's very comforting knowing that the content I'm sending is only being received and viewed by the intended parties. It's also comforting for my clients when it's THEIR content that I'm sending for review.
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast has been a great tool for FactSet. I would recommend it to any firm looking for an easy-to-use tool to centralize communication and collaborate on a global scale.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

OpenText Hightail
8.3
VMware Socialcast (discontinued)
6.3
Task Management
OpenText Hightail
8.3
VMware Socialcast (discontinued)
7.7
Scheduling
OpenText Hightail
7.6
VMware Socialcast (discontinued)
6.3
Workflow Automation
OpenText Hightail
8.0
VMware Socialcast (discontinued)
8.0
Mobile Access
OpenText Hightail
7.9
VMware Socialcast (discontinued)
3.8
Search
OpenText Hightail
9.2
VMware Socialcast (discontinued)
8.0
Visual planning tools
OpenText Hightail
8.9
VMware Socialcast (discontinued)
3.4
Gantt Charts
OpenText Hightail
VMware Socialcast (discontinued)
7.0

Communication

OpenText Hightail
7.8
VMware Socialcast (discontinued)
7.5
Notifications
OpenText Hightail
8.0
VMware Socialcast (discontinued)
8.2
Discussions
OpenText Hightail
8.4
VMware Socialcast (discontinued)
8.1
Integrates with Gmail and Google Hangouts
OpenText Hightail
7.0
VMware Socialcast (discontinued)
7.0
Integrates with Outlook
OpenText Hightail
7.6
VMware Socialcast (discontinued)
7.9
Chat
OpenText Hightail
VMware Socialcast (discontinued)
8.7
Surveys
OpenText Hightail
VMware Socialcast (discontinued)
8.7
Internal knowledgebase
OpenText Hightail
VMware Socialcast (discontinued)
6.1
Integrates with GoToMeeting
OpenText Hightail
VMware Socialcast (discontinued)
5.0

File Sharing & Management

OpenText Hightail
8.5
VMware Socialcast (discontinued)
5.7
Versioning
OpenText Hightail
7.9
VMware Socialcast (discontinued)
2.1
Video files
OpenText Hightail
9.3
VMware Socialcast (discontinued)
7.2
Audio files
OpenText Hightail
9.3
VMware Socialcast (discontinued)
7.2
Document collaboration
OpenText Hightail
9.7
VMware Socialcast (discontinued)
6.7
Access control
OpenText Hightail
8.3
VMware Socialcast (discontinued)
7.2
Advanced security features
OpenText Hightail
9.1
VMware Socialcast (discontinued)
5.8
Integrates with Google Drive
OpenText Hightail
6.8
VMware Socialcast (discontinued)
5.0
Device sync
OpenText Hightail
8.0
VMware Socialcast (discontinued)
4.0

Pros

OpenText Hightail

  • It’s great for sending large-sized art files for print
  • It’s secure and files can be easily tracked
  • I like that it tells you how long it will take for the desired file to upload
Saryia Green | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Socialcast has an exceptional user experience. With very few idiosyncrasies, it works well on every platform I've tried.
  • The platform has such a high level of ease of use, it becomes somewhat addicting.
  • Social analytics are superb.
  • The platform is highly intuitive and requires zero training or coaching in order for network members to become productive with it.
  • It's extremely reliable. Only once in 4 years, was the product not available, and that was only for about a half-hour. In that half-hour, we realized how dependent we were on it. (Very.)
  • The multi-device and deployment options are excellent. On-premise, Private Cloud, and Multi-tenant SaaS all available.
  • The mobile apps for iPhone, tablets, and Android render well with a beautiful UI/UX. The desktop AIR app is equally highly usable.
Susan Scrupski | TrustRadius Reviewer

Cons

OpenText Hightail

  • I wish the screen would auto refresh faster, but that could be an issue with our bandwidth or IT pipeline and not the product.
  • I'd like a quicker way to get people up to speed than giving them a link to watch a multitude of videos and tutorials.
Richard Peterson | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • The software is a little bit pricey because it is charged by user/month and depending on the deployment method.
  • For companies with a lot of workers the price can increase significantly.
  • The mobile app usability and notifications are poor. Need to be improved.
  • If there were more administrative features available the product would be improved
Vinicius Lima | TrustRadius Reviewer

Likelihood to Renew

OpenText Hightail

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.1
Based on 2 answers
Beyond the value FactSet derives from using the platform, Socialcast (the firm) has been a good partner to FactSet. We've experienced very little downtime with the service and they have been responsive and fair with enhancement requests and questions
Anonymous | TrustRadius Reviewer

Usability

OpenText Hightail

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 1 answer
The UX is its best feature
Susan Scrupski | TrustRadius Reviewer

Support Rating

OpenText Hightail

No score
No answers yet
No answers on this topic

VMware Socialcast (discontinued)

VMware Socialcast (discontinued) 9.0
Based on 2 answers
Excellent support; of course not perfect. :-)
Susan Scrupski | TrustRadius Reviewer

Implementation Rating

OpenText Hightail

No answers on this topic

VMware Socialcast (discontinued)

Not applicable, as it is a SaaS platform with minimal implementation
Susan Scrupski | TrustRadius Reviewer

Alternatives Considered

OpenText Hightail

We looked at Dropbox because it's very well known in the industry and widely used. We didn't use it for a couple of reasons. First, our server security presented too many challenges and our IT director nixed the idea. Secondly, a lot of people used DropBox for personal use and we thought it could be confusing to have to navigate between the two choices. Hightail offers a single sign-in that can be shared amongst users so there is never a conflict between personal and professional use.
Lisa Moughan | TrustRadius Reviewer

VMware Socialcast (discontinued)

Socialcast is great for collaboration & light project management, but anything complex doesn't work well.

Using it as an email notification curator works nice for us.
Richard Bird | TrustRadius Reviewer

Return on Investment

OpenText Hightail

  • Team members can view and give feedback on videos, which is very useful.
  • The storage really can't be overstated. It's great.
  • It's generally pretty affordable for how much you can host on their server.
Sarah Bandy | TrustRadius Reviewer

VMware Socialcast (discontinued)

  • Definitely more organized project management and team collaboration.
  • Efficiency in carrying out tasks.
  • Creates a spirit of collaboration and friendliness among colleagues.
Elizabeth Gonzalez | TrustRadius Reviewer

Screenshots

Pricing Details

OpenText Hightail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenText Hightail Editions & Modules

Edition
Lite$01
Pro$152
BusinessCustom2
Teams$303
  1. 100MB per file upload
  2. per user, per month
  3. per user/per month
Additional Pricing Details
Lite: Send large files with anyone. Files are limited to 100MB for each file size uploaded, 2GB storage max. Files expire after 7 days. Pro: Send large files with anyone and set advanced security permissions such as expiration dates and access codes. Files are limited to 25GB for each file size uploaded, with unlimited storage. Teams: Send large files, collaborate in real-time and manage creative projects with your team. The Hightail Teams plan allows you to purchase multiple users online (from 1-30 users per organization) and allows users to send file sizes up to 50GB with unlimited storage. The Teams plan also includes features such as file previews, organization, annotations, version control, discussions, follow-ups, approval routing and more. Business: Create unlimited visual project folders (called a Space) with collaboration and project management features such as approval routing and assigning to-dos, upload unlimited files up to 100GB each, protect them with access codes and manage user permissions., plus intuitive admin controls , detailed activity analysis for your entire company, advanced organization options and priority support.

VMware Socialcast (discontinued)

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

VMware Socialcast (discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

OpenText Hightail
9.3
VMware Socialcast (discontinued)
7.7

Likelihood to Renew

OpenText Hightail
VMware Socialcast (discontinued)
9.1

Usability

OpenText Hightail
VMware Socialcast (discontinued)
9.0

Support Rating

OpenText Hightail
VMware Socialcast (discontinued)
9.0

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