OpenText Media Management (OTMM) vs. Salsify

It is expensive and needs dedicated support but it is a overall good product. I also really like the Dev team and support teams, they are really responsive and the community of users that support each other is great. You need an enterprise team to support this, it is not meant for a small team or shop.

Incentivized

If you're looking for a tool to be able to syndicate singular products to other platforms, Salsify does well. Where it falls down a bit is when you're creating kits or bundles and trying to pass that data along to other applications. Overall, it's the best syndication platform we've found in the market.

Incentivized

• The customer service is AMAZING! They walked us through everything step by step... multiple times. They are also working with us on how to identify our goals.
• The platform is extremely user friendly.

Incentivized

• A better GUI interface
• Better support as at times it takes a while to hear back from them
• More user training have better efficiency on using the software

Incentivized

The team is very helpful and the product is very useful to us.

Incentivized

Over all it is fine, the system does have it quirks and challenges, I wish we could see the assets in bulk faster, it would be nice if there was more control around how things are downloaded. Overall the UI is clean and works well. the searching always works, and we have never had it not work when we need it to. the collections, sharing and links all work great.

Incentivized

I am only giving it a 9 because they are working on streamlining the uploading process to make things easier on our end - once this is complete I would most likely give it a 10!

Incentivized

OTTM team is great, the support and the user community they have built is amazing. I have check in with the product development team and they listen and are responsive. I can say enough about the user community, from the big big companies to the smaller ones, everyone is open and willing to help each other out.

Incentivized

The team is extremely friendly and helpful. They came in for an in-house training and schedule calls to walk us through new features, etc.

Incentivized

The team at Salsify is the best to work with!!!

Incentivized

I was not directly involved in the purchase decision process to acquire Salsify as we started using it after it, but I can tell the Team decided on Salsify for a number of solid reasons including functionalities, price, integration options, and usability. Otherwise, we would have kept the older tool or decided on a different provider. Salsify took the lead as the ideal solution for us earlier this year.

Incentivized

• Increased the productivity of the publish process.
• 5x products are published per partner in the same time it took earlier.
• Product information like pricing and images can be downloaded in a click.

Incentivized