OpenText ZENworks Asset Management vs. ServiceNow IT Service Management
OpenText ZENworks Asset Management vs. ServiceNow IT Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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OpenText ZENworks Asset Management | N/A | OpenText™ ZENworks Asset Management tracks software deployments and usage and maintains license compliance. It helps users to understand costs and monitor of all software contracts. | N/A | |
ServiceNow IT Service Management | N/A | ServiceNow is a fast-growing service management provider that went public in 2012. Built on the ServiceNow Now Platform, the IT Service Management bundle provides an agent workspace with knowledge management, and modules supporting issue tracking and problem resolution, change, release and configuration management, and (on the higher tier ITSM Professional plan) ITAM and software asset management. | $10,000 per year |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
OpenText ZENworks Asset Management | ServiceNow IT Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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ITSM asset management |
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Change management |
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OpenText ZENworks Asset Management | ServiceNow IT Service Management | |
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Small Businesses | No answers on this topic | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | KACE Systems Management Appliance Score 10.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | KACE Systems Management Appliance Score 10.0 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
OpenText ZENworks Asset Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | - (0 ratings) | 8.2 (78 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (13 ratings) |
Usability | - (0 ratings) | 6.3 (11 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 7.3 (22 ratings) |
Online Training | - (0 ratings) | 1.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 10.0 (3 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
OpenText ZENworks Asset Management | ServiceNow IT Service Management | |
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Likelihood to Recommend | OpenText No answers on this topic | ServiceNow |
Pros | OpenText No answers on this topic | ServiceNow |
Cons | OpenText No answers on this topic | ServiceNow |
Likelihood to Renew | OpenText No answers on this topic | ServiceNow |
Usability | OpenText No answers on this topic | ServiceNow |
Reliability and Availability | OpenText No answers on this topic | ServiceNow |
Performance | OpenText No answers on this topic | ServiceNow |
Support Rating | OpenText No answers on this topic | ServiceNow |
Online Training | OpenText No answers on this topic | ServiceNow |
Implementation Rating | OpenText No answers on this topic | ServiceNow |
Alternatives Considered | OpenText No answers on this topic | ServiceNow |
Scalability | OpenText No answers on this topic | ServiceNow |
Return on Investment | OpenText No answers on this topic | ServiceNow |
ScreenShots |