What users are saying about
6 Ratings
110 Ratings
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Score 8.5 out of 100
6 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Oracle CRM On Demand

I think it is well suited for organizations which are large with a lot of users so as to be able to minimize the cost of operations. Also, the organization which interacts mostly with customers can use Oracle CRM on demand.
Rose Kipkemoi | TrustRadius Reviewer

Wishpond

It's a great platform if you're looking for something to run contests that provide leads and drive user engagement, but if they also incorporated social media management and scheduling, Wishpond would be a 10 by far. It's definitely worth looking into specifically for running contests throughout the year, for a wide variety of companies and industries.
Alison Walkley | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CRM On Demand
8.7
Wishpond
Customer data management / contact management
Oracle CRM On Demand
9.3
Wishpond
Workflow management
Oracle CRM On Demand
8.9
Wishpond
Territory management
Oracle CRM On Demand
9.3
Wishpond
Opportunity management
Oracle CRM On Demand
9.2
Wishpond
Integration with email client (e.g., Outlook or Gmail)
Oracle CRM On Demand
9.0
Wishpond
Contract management
Oracle CRM On Demand
7.8
Wishpond
Quote & order management
Oracle CRM On Demand
8.5
Wishpond
Interaction tracking
Oracle CRM On Demand
8.3
Wishpond
Channel / partner relationship management
Oracle CRM On Demand
8.2
Wishpond

Customer Service & Support

Oracle CRM On Demand
8.4
Wishpond
Case management
Oracle CRM On Demand
8.5
Wishpond
Call center management
Oracle CRM On Demand
8.7
Wishpond
Help desk management
Oracle CRM On Demand
8.1
Wishpond

Marketing Automation

Oracle CRM On Demand
8.9
Wishpond
Lead management
Oracle CRM On Demand
8.9
Wishpond
Email marketing
Oracle CRM On Demand
8.8
Wishpond

CRM Project Management

Oracle CRM On Demand
8.7
Wishpond
Task management
Oracle CRM On Demand
8.3
Wishpond
Billing and invoicing management
Oracle CRM On Demand
9.6
Wishpond
Reporting
Oracle CRM On Demand
8.2
Wishpond

CRM Reporting & Analytics

Oracle CRM On Demand
8.4
Wishpond
Forecasting
Oracle CRM On Demand
8.7
Wishpond
Pipeline visualization
Oracle CRM On Demand
8.6
Wishpond
Customizable reports
Oracle CRM On Demand
7.9
Wishpond

Customization

Oracle CRM On Demand
8.4
Wishpond
Custom fields
Oracle CRM On Demand
8.9
Wishpond
Custom objects
Oracle CRM On Demand
8.1
Wishpond
Scripting environment
Oracle CRM On Demand
7.9
Wishpond
API for custom integration
Oracle CRM On Demand
8.7
Wishpond

Security

Oracle CRM On Demand
9.4
Wishpond
Single sign-on capability
Oracle CRM On Demand
9.0
Wishpond
Role-based user permissions
Oracle CRM On Demand
9.8
Wishpond

Social CRM

Oracle CRM On Demand
9.8
Wishpond
Social data
Oracle CRM On Demand
9.8
Wishpond
Social engagement
Oracle CRM On Demand
9.9
Wishpond

Integrations with 3rd-party Software

Oracle CRM On Demand
8.6
Wishpond
Marketing automation
Oracle CRM On Demand
8.5
Wishpond
Compensation management
Oracle CRM On Demand
8.7
Wishpond

Platform

Oracle CRM On Demand
9.3
Wishpond
Mobile access
Oracle CRM On Demand
9.3
Wishpond

Email & Online Marketing

Oracle CRM On Demand
Wishpond
8.1
WYSIWYG email editor
Oracle CRM On Demand
Wishpond
9.0
Dynamic content
Oracle CRM On Demand
Wishpond
6.7
Ability to test dynamic content
Oracle CRM On Demand
Wishpond
6.3
Landing pages
Oracle CRM On Demand
Wishpond
9.0
A/B testing
Oracle CRM On Demand
Wishpond
8.8
Mobile optimization
Oracle CRM On Demand
Wishpond
9.8
Email deliverability reporting
Oracle CRM On Demand
Wishpond
9.7
List management
Oracle CRM On Demand
Wishpond
6.9
Triggered drip sequences
Oracle CRM On Demand
Wishpond
6.7

Lead Management

Oracle CRM On Demand
Wishpond
8.2
Lead nurturing
Oracle CRM On Demand
Wishpond
8.0
Lead scoring and grading
Oracle CRM On Demand
Wishpond
8.0
Data quality management
Oracle CRM On Demand
Wishpond
8.5
Automated sales alerts and tasks
Oracle CRM On Demand
Wishpond
8.5

Social Media Marketing

Oracle CRM On Demand
Wishpond
8.2
Social sharing and campaigns
Oracle CRM On Demand
Wishpond
8.2

Reporting & Analytics

Oracle CRM On Demand
Wishpond
8.3
Standard reports
Oracle CRM On Demand
Wishpond
8.3

Platform & Infrastructure

Oracle CRM On Demand
Wishpond
7.8
API
Oracle CRM On Demand
Wishpond
7.7
Role-based workflow & approvals
Oracle CRM On Demand
Wishpond
8.0
Customizability
Oracle CRM On Demand
Wishpond
9.0
Integration with Salesforce.com
Oracle CRM On Demand
Wishpond
6.4

Pros

Oracle CRM On Demand

  • Application customization is a key strength. We can create custom home page experiences for each type of user, customize object layouts to change dynamically depending on object type, and create an embedded sales process unique to our organization that helps facilitate the user through the process by specifying required fields dependent on what stage of the process they are in. The ability to customize goes directly to the success of user adoption - the fact that we can customize layouts and processes to support our internal business processes helps users make the most of the system.
  • Robust Reporting. The reporting and data warehouse capabilities are excellent. We have thousands of custom reports delivered in a number of ways - on home pages, on dashboards, on demand through the reporting menu, and on custom web tabs. These reports range from simple lists to complex multi-object analyses.
  • Ability to get data in and get data out. CRMOD makes it very easy to import data into any object. This is helpful for importing lists or making mass changes. Exporting data is equally easy, both from an administrator standpoint and for the user. Users can display a list or do a custom advanced search and then easily export the data to Excel without any admin help. They can also export from any report, which is helpful when sales data needs to be combined with other financial data in a larger analysis.
  • The system's workflow capabilities allow us to improve field validation, send important notifications, and enforce business process requirements.
Michelle Prand | TrustRadius Reviewer

Wishpond

  • Very small learning curve, thanks to wonderful real-time tutorials and help, and drag-and-drop editors.
  • Easy to navigate - there are only 3 main sections of the site (content, lists, and emails).
  • Excellent customer service. I've always gotten prompt answers to any questions I've had.
Kristina Derby | TrustRadius Reviewer

Cons

Oracle CRM On Demand

  • A scripting mechanism is needed to customize the data entry forms. As any data driven system, Oracle CRM on demand is as reliable as its data is. Having sales people entering and maintaining the data you have to make sure they are doing that and not cutting corners. One way to do that is to enforce the business requirements in the entry forms.
  • User interface / user experience definitely can and should be improved.
  • It needs a way to send automatic reports on a schedule via email.
  • Support: as usual the Oracle support tends to be tedious and lengthy.
Cristian Bodnarasec | TrustRadius Reviewer

Wishpond

  • The drag and drop features can be a bit finicky, but nothing that hinders successfully creating campaigns.
Jodie Orcutt | TrustRadius Reviewer

Usability

Oracle CRM On Demand

Oracle CRM On Demand 9.0
Based on 1 answer
Compared to other competitors I find it very easy to use and learn .It has been helpful in our organisation and we have been able to manage our projects and operations well without interference.
Rose Kipkemoi | TrustRadius Reviewer

Wishpond

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CRM On Demand

Oracle CRM On Demand 10.0
Based on 1 answer
With the right partner Oracle CRM On Demand can be implemented very quickly and seamlessly.
Michelle Prand | TrustRadius Reviewer

Wishpond

No score
No answers yet
No answers on this topic

Alternatives Considered

Oracle CRM On Demand

Oracle app is more available on different mobile devices, Microsoft Dynamics has only Windows and Android but Oracle has both web-based, Mac, IOS. Social CRM feature is another one that Microsoft Dynamics doesn't provide. On the other hand, Microsoft Dynamics provides offline line access. Also, Oracle integrations fit our needs better. Also Ticketing system support is better.
Anonymous | TrustRadius Reviewer

Wishpond

Close.io Is a little bit trickier to figure out. I use both.
Kristin Allen | TrustRadius Reviewer

Return on Investment

Oracle CRM On Demand

  • A single platform for tracking, reporting, and control of all data and clients records
  • Manageable outsourcing for development and support functions for the applications we need to use.
  • Lots of integration opportunities, and covers all information gaps and inconsistencies caused by human errors.
Anonymous | TrustRadius Reviewer

Wishpond

  • We saw a high ROI in terms of new followers on our Facebook pages as a result of the contests we ran, going up by an average of 100 followers per contest.
  • We also saw more followers on our other social platforms while contests were running, with an average of 25 additional followers on our Instagram and Twitter accounts that could be tied to the contests.
  • Finally, we also saw an uptick in tickets purchased for the next event around our contests, going up an average of 5%.
Alison Walkley | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CRM On Demand

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Oracle CRM On Demand Editions & Modules

Additional Pricing Details

Wishpond

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Wishpond Editions & Modules

Edition
Basic$691
Pro$1191
Growth$1991
  1. per month
Additional Pricing Details
Yearly plans are 36% off.

Rating Summary

Likelihood to Recommend

Oracle CRM On Demand
8.1
Wishpond
7.3

Usability

Oracle CRM On Demand
9.0
Wishpond

Implementation Rating

Oracle CRM On Demand
10.0
Wishpond

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