189 Ratings
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Score 7.3 out of 100
39 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)

It is a really good solution when it comes to insights on companies where you want to place your products because it tells you all the information where you can attach the use of your solution, the only thing is that it needs more information on mid-market.
ABRAHAM PABLO | TrustRadius Reviewer

SAP Business ByDesign

Do you plan on going public at some point? If so, this may not be the best solution for you
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign
Customer data management / contact management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign
Workflow management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SAP Business ByDesign
Territory management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SAP Business ByDesign
Opportunity management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign
Integration with email client (e.g., Outlook or Gmail)
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SAP Business ByDesign
Contract management
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.8
SAP Business ByDesign
Quote & order management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SAP Business ByDesign
Interaction tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.2
SAP Business ByDesign
Channel / partner relationship management
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.7
SAP Business ByDesign

Customer Service & Support

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign
Case management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign
Call center management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign
Help desk management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign

Marketing Automation

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.5
SAP Business ByDesign
Lead management
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SAP Business ByDesign
Email marketing
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign

CRM Project Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SAP Business ByDesign
Task management
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.9
SAP Business ByDesign
Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign

CRM Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.6
SAP Business ByDesign
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign
Pipeline visualization
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.9
SAP Business ByDesign
Customizable reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.5
SAP Business ByDesign

Customization

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.3
SAP Business ByDesign
9.0
Custom fields
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SAP Business ByDesign
Custom objects
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.8
SAP Business ByDesign
Scripting environment
Oracle CX Sales (formerly Oracle Engagement Cloud)
7.7
SAP Business ByDesign
API for custom integration
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.1
SAP Business ByDesign
9.0
Plug-ins
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Security

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.7
SAP Business ByDesign
9.3
Single sign-on capability
Oracle CX Sales (formerly Oracle Engagement Cloud)
9.0
SAP Business ByDesign
9.0
Role-based user permissions
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign
9.5

Social CRM

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign
Social data
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign
Social engagement
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign

Integrations with 3rd-party Software

Oracle CX Sales (formerly Oracle Engagement Cloud)
9.2
SAP Business ByDesign
Marketing automation
Oracle CX Sales (formerly Oracle Engagement Cloud)
8.4
SAP Business ByDesign
Compensation management
Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign

Platform

Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SAP Business ByDesign
Mobile access
Oracle CX Sales (formerly Oracle Engagement Cloud)
6.6
SAP Business ByDesign

Payroll Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.4
Benefit plan administration
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
4.5
Direct deposit files
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.1
Salary revision and increment management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Reimbursement management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0

Reporting & Analytics

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Dashboards
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.5
Standard reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Custom reports
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.5

General Ledger and Configurable Accounting

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.6
Accounts payable
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Accounts receivable
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Global Financial Support
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Primary and Secondary Ledgers
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Intercompany Accounting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.5
Localizations
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Journals and Reconciliations
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.5
Enterprise Accounting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Configurable Accounting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Centralized Rules Framework
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Standardized Processes
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0

Inventory Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Inventory tracking
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Automatic reordering
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Location management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Manufacturing module
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Order Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.4
Pricing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Order entry
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Credit card processing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
4.5
Cost of goods sold
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Order Orchestration
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
End-to-end order visibility
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Order exception Resolution
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0

Subledger and Financial Process

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.1
Automated Invoice Processing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Shared Services Payments
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Billings Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.5
Customer Receipt Applications
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Customer Collections
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Revenue Recognition
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Cash Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Asset Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Travel & Expense Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Budgetary Control & Encumbrance Accounting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Period Close
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Transactions Tax
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Subledger Reconciliations
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Project Financial Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Budgeting and Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Project Costing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Cost Capture
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Capital Project Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Customer Invoicing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Customer Contract Compliance
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Project Revenue Recognition
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Project Financial Performance Analysis
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Project Financials Dashboard
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Real-time Financial Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Embedded Business Intelligence
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Project Planning Collaboration
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Project Execution Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.3
Project Planning and Scheduling
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Project Manager Dashboard
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Resource Manager Dashboard
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Task Insight for Project Managers
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Project Manager Mobile Functionality
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Team Member Task Collaboration
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Real-Time Project Reporting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0

Grants Management

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Award Lifecycle Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Spending Control
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Billing
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0

Procurement

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Sourcing Analysis
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Bids Analyzed and Compared
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Invoice Automated Matching
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Requisitions-to-Purchase Orders Integrated
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Spend Compliance Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Supplier Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0

Logistics

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Inventory Visibility
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Warehouse Workforce Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Manufacturing

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.9
Production Process Design
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Supply Chain Business Flows
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Production Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Contracted Manufacturing Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Configuration Management
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Work Definition
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
10.0
Work Execution
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Advanced Fulfillment
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Manufacturing Costs
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0

Supply Chain

Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.5
Forecasting
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Inventory Planning
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
9.0
Multi-tier Supply Chain Planning
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0
Performance Monitoring
Oracle CX Sales (formerly Oracle Engagement Cloud)
SAP Business ByDesign
8.0

Pros

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Each time we've had a hurdle, we were given internal assistance to ensure we were not left alone.
  • It is easily customizable to add and subtract anything you see fit (we've added additional filters down to the zip code, state, rep's name, etc. to filter through data most effectively.
  • There is no lag in the system. If you see it there, it is tracked in real time.
Simon Vargas | TrustRadius Reviewer

SAP Business ByDesign

  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Henry Winchonlong | TrustRadius Reviewer

Cons

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • Although not necessarily designed for it, our sales team finds it difficult to use the product for tracking demo units.
  • The mobile version of the application falls very short. Our IT department fields a lot of complaints regarding its functionality.
  • Following application upgrades - which are frequent - we often have to rebuild some of the custom screens we created.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 7.0
Based on 26 answers
So far it is all good with BigMachines, looking for new features since Oracle acquisition has created a lot of expectations. We have outlined our limitations (out of box functionality) in our periodic customer successor advice meetings for a while, hope we get a resolution soon. Also, the BigMachines user license fee has increased a lot in the last three years.
Eugine G Amalraj | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 3 answers
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
Larry Peck, CPA | TrustRadius Reviewer

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 4.0
Based on 6 answers
The software UI can be as complex or as simple as you need it to be (depending on the business). It does require training others on quote configuration and the order in which to build out order positions prior to configuring a quote. Once users are trained;however, it is fairly straight-forward. The UI is still more static than other new wizard/drag-and-drop models, but it get's the job done
Stephen Crane | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Henry Winchonlong | TrustRadius Reviewer

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 10.0
Based on 6 answers
Other than one day two years ago and an hour or two a few times since then due to data center outages, it has been very reliable
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 4 answers
It depends upon the day however there are so many failure points with online services, including our internet service, that this is probably closer to 9 with the latest version
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.2
Based on 6 answers
Some specific support personal was good and fixed some problems fast using proper solutions. But when one of them went to sleep when we had critical issues and they do unreported commits to our production environment which caused issues and they were hiding it?? you can not give more than a two (maybe even that is too much). They also failed to add a feature for us which also bring the grade down.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 9.0
Based on 1 answer
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
Henry Winchonlong | TrustRadius Reviewer

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 8.0
Based on 2 answers
They have pretty good training. Our business analysts have been able to go to entry and advanced level training. They have a train the trainer model. Our business analyst attended training, then trained the rest of our staff.
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

No score
No answers yet
No answers on this topic

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)

Oracle CX Sales (formerly Oracle Engagement Cloud) 2.0
Based on 12 answers
It was a much more technical implementation than we thought. It involved much more code.

Future releases have made and will make administering the tool easier.

EDL consulting had one good developer, but when he was moved off, they were horrible to work with.

The BMI sales team does a “BOA” or a “Business Operation Assessment” which is extremely valuable, not only for them to scope an implementation and get more reach within the organization, but it is also a documentation of business process that most organizations don’t have. It highlights inefficiencies and allows for correction during implementation.

Having a dedicated team (in-house) for implementation is key
Anonymous | TrustRadius Reviewer

SAP Business ByDesign

SAP Business ByDesign 8.0
Based on 1 answer
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
Henry Winchonlong | TrustRadius Reviewer

Alternatives Considered

Oracle CX Sales (formerly Oracle Engagement Cloud)

We debated a few different options, including a home-grown custom program, uCommerce, and just using only Oracle Commerce Cloud. Since we had already decided to use Oracle Commerce Cloud over uCommerce, the integrations available between OCC, Oracle's ERP system, and Oracle CPQ definitely seemed like the easiest option with the greatest benefits. However, the cost/benefit of Oracle CPQ was more apparent when we were ready to launch more complex configurations across all of our product groups.
Michael Weissberg | TrustRadius Reviewer

SAP Business ByDesign

ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
Brandon Knight | TrustRadius Reviewer

Return on Investment

Oracle CX Sales (formerly Oracle Engagement Cloud)

  • As an account manager who does a lot of their own prospecting, DataFox has literally saved myself and my co-workers hours per week in prospecting. Manually finding companies and assembling lists can take a long time, but with DataFox what took hours before can now be accomplished in 15 minutes.
  • DataFox has allowed our team to reach more companies faster. Expanding our reach means more exposure, which means more demos and more closed deals.
Shane Finnegan | TrustRadius Reviewer

SAP Business ByDesign

  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
Rod Taubman | TrustRadius Reviewer

Screenshots

Pricing Details

Oracle CX Sales (formerly Oracle Engagement Cloud)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SAP Business ByDesign

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.4
SAP Business ByDesign
9.5

Likelihood to Renew

Oracle CX Sales (formerly Oracle Engagement Cloud)
7.0
SAP Business ByDesign
9.0

Usability

Oracle CX Sales (formerly Oracle Engagement Cloud)
4.0
SAP Business ByDesign
8.0

Reliability and Availability

Oracle CX Sales (formerly Oracle Engagement Cloud)
10.0
SAP Business ByDesign

Performance

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign

Support Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.2
SAP Business ByDesign
9.0

In-Person Training

Oracle CX Sales (formerly Oracle Engagement Cloud)
8.0
SAP Business ByDesign

Implementation Rating

Oracle CX Sales (formerly Oracle Engagement Cloud)
2.0
SAP Business ByDesign
8.0

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