Oracle Sales vs. SAP Business ByDesign

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Oracle Sales
Score 7.7 out of 10
N/A
Oracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.
$65
Per User Per Month
SAP Business ByDesign
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
SAP Business ByDesign is SAP's cloud ERP suite offering, launched in 2007, designed for the SMB market. The product includes a broad range of capabilities including financials, human resources, sales, procurement, customer service, and supply chain. Business ByDesign is a new platform, delivered entirely through a SaaS model, with functionality that overlaps somewhat with BusinessOne, which is also an SMB product, although not a true SaaS product.N/A
Pricing
Oracle SalesSAP Business ByDesign
Editions & Modules
Professional
$65.00
Per User Per Month
Standard
$100.00
Per User Per Month
Enterprise
$200.00
Per User Per Month
Premium
$300.00
Per User Per Month
No answers on this topic
Offerings
Pricing Offerings
Oracle SalesSAP Business ByDesign
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsSAP Business ByDesign is available for a monthly software-as-a-service (SaaS) subscription, based on a base package, user types, and number of users.
More Pricing Information
Community Pulse
Oracle SalesSAP Business ByDesign
Top Pros
Top Cons
Features
Oracle SalesSAP Business ByDesign
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Oracle Sales
8.5
15 Ratings
10% above category average
SAP Business ByDesign
-
Ratings
Customer data management / contact management9.015 Ratings00 Ratings
Workflow management8.415 Ratings00 Ratings
Territory management8.514 Ratings00 Ratings
Opportunity management9.013 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.413 Ratings00 Ratings
Contract management8.712 Ratings00 Ratings
Quote & order management8.014 Ratings00 Ratings
Interaction tracking8.114 Ratings00 Ratings
Channel / partner relationship management8.212 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Oracle Sales
8.6
13 Ratings
14% above category average
SAP Business ByDesign
-
Ratings
Case management8.513 Ratings00 Ratings
Call center management8.511 Ratings00 Ratings
Help desk management8.811 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Oracle Sales
8.4
12 Ratings
11% above category average
SAP Business ByDesign
-
Ratings
Lead management9.212 Ratings00 Ratings
Email marketing7.710 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Oracle Sales
8.8
12 Ratings
15% above category average
SAP Business ByDesign
-
Ratings
Task management9.212 Ratings00 Ratings
Billing and invoicing management8.02 Ratings00 Ratings
Reporting9.212 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Oracle Sales
8.7
14 Ratings
13% above category average
SAP Business ByDesign
-
Ratings
Forecasting8.613 Ratings00 Ratings
Pipeline visualization8.613 Ratings00 Ratings
Customizable reports9.014 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Oracle Sales
8.9
15 Ratings
16% above category average
SAP Business ByDesign
9.2
5 Ratings
24% above category average
Custom fields9.215 Ratings00 Ratings
Custom objects8.915 Ratings00 Ratings
Scripting environment9.113 Ratings00 Ratings
API for custom integration8.414 Ratings9.24 Ratings
Plug-ins00 Ratings9.25 Ratings
Security
Comparison of Security features of Product A and Product B
Oracle Sales
8.3
16 Ratings
0% below category average
SAP Business ByDesign
9.3
5 Ratings
13% above category average
Single sign-on capability7.715 Ratings9.04 Ratings
Role-based user permissions8.915 Ratings9.65 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Oracle Sales
8.2
11 Ratings
12% above category average
SAP Business ByDesign
-
Ratings
Social data8.411 Ratings00 Ratings
Social engagement8.011 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Oracle Sales
8.6
12 Ratings
18% above category average
SAP Business ByDesign
-
Ratings
Marketing automation8.312 Ratings00 Ratings
Compensation management8.910 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Oracle Sales
8.4
13 Ratings
11% above category average
SAP Business ByDesign
-
Ratings
Mobile access8.413 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.4
2 Ratings
15% above category average
Benefit plan administration00 Ratings4.51 Ratings
Direct deposit files00 Ratings9.11 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.2
5 Ratings
28% above category average
Dashboards00 Ratings8.85 Ratings
Standard reports00 Ratings9.25 Ratings
Custom reports00 Ratings9.65 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.7
5 Ratings
13% above category average
Accounts payable00 Ratings9.24 Ratings
Accounts receivable00 Ratings9.24 Ratings
Global Financial Support00 Ratings9.22 Ratings
Primary and Secondary Ledgers00 Ratings9.22 Ratings
Journals and Reconciliations00 Ratings8.82 Ratings
Configurable Accounting00 Ratings9.22 Ratings
Standardized Processes00 Ratings8.01 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.1
4 Ratings
15% above category average
Inventory tracking00 Ratings9.24 Ratings
Automatic reordering00 Ratings10.03 Ratings
Location management00 Ratings8.03 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.5
4 Ratings
9% above category average
Pricing00 Ratings9.24 Ratings
Order entry00 Ratings9.24 Ratings
Credit card processing00 Ratings4.51 Ratings
Cost of goods sold00 Ratings9.24 Ratings
Order Orchestration00 Ratings9.22 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
22% above category average
Billing Management00 Ratings8.83 Ratings
Cash and Asset Management00 Ratings9.22 Ratings
Travel & Expense Management00 Ratings10.02 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings10.01 Ratings
Period Close00 Ratings9.22 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.2
2 Ratings
19% above category average
Budgeting and Forecasting00 Ratings10.01 Ratings
Project Costing00 Ratings9.22 Ratings
Cost Capture00 Ratings9.22 Ratings
Capital Project Management00 Ratings9.22 Ratings
Customer Contract Compliance00 Ratings8.01 Ratings
Project Revenue Recognition00 Ratings9.22 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.3
3 Ratings
19% above category average
Project Planning and Scheduling00 Ratings9.23 Ratings
Task Insight for Project Managers00 Ratings8.02 Ratings
Project Mobile Functionality00 Ratings8.02 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
10.0
1 Ratings
28% above category average
Award Lifecycle Management00 Ratings10.01 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.0
1 Ratings
14% above category average
Bids Analyzed and Compared00 Ratings8.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.01 Ratings
Supplier Management00 Ratings8.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.2
3 Ratings
29% above category average
Warehouse Workforce Management00 Ratings9.22 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
9.0
3 Ratings
18% above category average
Production Process Design00 Ratings9.23 Ratings
Production Management00 Ratings9.23 Ratings
Configuration Management00 Ratings8.02 Ratings
Work Execution00 Ratings8.02 Ratings
Manufacturing Costs00 Ratings9.23 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Oracle Sales
-
Ratings
SAP Business ByDesign
8.6
3 Ratings
17% above category average
Forecasting00 Ratings9.23 Ratings
Inventory Planning00 Ratings9.23 Ratings
Performance Monitoring00 Ratings8.02 Ratings
Best Alternatives
Oracle SalesSAP Business ByDesign
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Acumatica
Acumatica
Score 8.7 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.2 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Oracle SalesSAP Business ByDesign
Likelihood to Recommend
8.0
(38 ratings)
9.6
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(3 ratings)
Usability
7.6
(11 ratings)
8.0
(1 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
7.8
(11 ratings)
9.0
(1 ratings)
Online Training
8.0
(1 ratings)
-
(0 ratings)
Implementation Rating
7.0
(1 ratings)
8.0
(1 ratings)
Contract Terms and Pricing Model
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(16 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Oracle SalesSAP Business ByDesign
Likelihood to Recommend
Oracle
Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
Read full review
SAP
Do you plan on going public at some point? If so, this may not be the best solution for you
Read full review
Pros
Oracle
  • Easy to sell products[.]
  • Build customers and make customer hub[.]
  • Tracking the sales cycle from marketing to sell the product[.]
  • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
  • Getting customers issues after and before selling[.]
  • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
  • Restrict users using RBAC role based access[.]
Read full review
SAP
  • I like the ease of use and the implementation methodology.
  • With SAP Business ByDesign you can integrate other systems with Web Services, and data technology to get information easy and fast.
  • SAP Business ByDesign includes an Analytics Module to create new reports in regards to your needs.
Read full review
Cons
Oracle
  • I would like to see more integration with other CRMs such as Salesforce.
  • We have each business unit built into Salesforce and it can track the amount of gross profit that flows through our Oracle database. It then further it trickles to each sales rep and what they've closed during their time at the company. These figures are not always accurate.
  • It be difficult navigating to accounts and drilling down into each specific customer to understand details.
Read full review
SAP
  • Time off request could be better. Right now, there is no option for sick time
  • It crashes often
  • Customization could be better
Read full review
Likelihood to Renew
Oracle
No answers on this topic
SAP
SAP BYD work centers are consistent and easy to navigate once you understand one work center. The document flow tab that is in each window allows one to see all related transactions. Document flow is important because one is able to see the flow of transactions and can therefore reverse transactions by following the document flow in reverse. It is possible to group items in each overview screen to see what items are open. The system is working as hoped.
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Usability
Oracle
Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
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SAP
Because SAP Business ByDesign allows us to improve our work, reduce the operational steps, implement audit controls, allows us found standard reports or it allows us to create new ones if you need more than the exists are enough for your work or your needs. Overall, SAP Business ByDesign allows us to standardize our operations, enhance our work, improve our skills, work over a web environment or mobile interface.
Read full review
Performance
Oracle
Some of the more complex customer reports we have created are slow to run at times.
Read full review
SAP
No answers on this topic
Support Rating
Oracle
The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
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SAP
The Business ByDesign support is stablished since you contract the service with SAP. SAP resolves according to the service level agreement. Currently, we continue with the service and we are using the support channels available. We are receiving the support. The SAP support gets an incident and after that, they contact us to resolve the incident, if necessary, they set the meeting to understand it or we explain the incident
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Online Training
Oracle
Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
Read full review
SAP
No answers on this topic
Implementation Rating
Oracle
If you have never used a CRM program is is hard to know exactly what you need. We had lots of changes during implementation and even more afterward once the users started working in it everyday. Also the partner we used didn't inform us about Allotments and not being able to Batch delete custom objects (you can now in recent releases). There were so many unknowns, that if I had it to do over, I would educate myself more and ask more questions of the partner that we used for implementation.
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SAP
I recommend implementing all workshops during the ERP selection that you need to know very well about the ERP software. It allows us to gather information to accurate the plan of the project implementation. Additionally, we must reach the high-level commitment to achieve the main goals, to define the RACI matrix and communicate to all project stakeholders.
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Alternatives Considered
Oracle
As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
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SAP
ByDesign stacks up well against the competition. Companies that do multiple things are usually the best fit (manufacturing, distribution, and service). The more 'modules' used, the fewer competitors will be able to meet the company's needs. It is not inexpensive, but if the needs of the company have the complexity from either a global perspective and need localizations and foreign currency, or a volume perspective and need resources greater than what can be easily housed on-premise, ByDesign should be a top consideration.
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Contract Terms and Pricing Model
Oracle
When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
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SAP
No answers on this topic
Return on Investment
Oracle
  • We can very easily pull up a customer's order and provide any detail they need. The time this saves compared to manually tracking customer orders and accounts is incredible.
  • Knowing exactly who is contacting customer service and what their orders status is before answering the calls makes the customer service reps job much easier than before.
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SAP
  • Positive - Access to the real-time reporting allowing for faster decision making especially when fixed price projects are heading into an over budget position.
  • Positive - Complex KPI can now be tracked and as a consequence intensive plans can be made to capitalise on this level of reporting. Staff also have clear visibility over their own performance.
  • Negative - We are a bit on the small side at 30 employees for a ByD solution so it was relatively expensive for us. It would be a much better value preposition above 50 employees.
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ScreenShots

Oracle Sales Screenshots

Screenshot of Task Based Home PageScreenshot of MobileScreenshot of Sales AssistantScreenshot of Sales ForecastingScreenshot of Win Probability

SAP Business ByDesign Screenshots

Screenshot of With the embedded analytics of SAP Business ByDesign this is easily possible for key users or end users to define dashboards that contain tailored reports and KPIs for their roleScreenshot of Screenshot of SAP Business ByDesign comes with many reports pre-delivered by SAP. Customers can easily create additional reports or KPIsScreenshot of For each business document in ByDesign you can open the document flow, which shows you in a graphical the predecessor and successor business docuemnts as well as any associated accounting documents. This shows at what point you are in the entire business process.Screenshot of SAP Business ByDesign includes a Project Management module that is integrated with CRM to sell and bill projects, with HR to staff projects, and with SCM and SRM for procurement.Screenshot of The Financial Closing business scenario helps you to perform financial period-end closing activities to ensure correct financial statements, such as Balance Sheet, Income Statement, and Cash Flow Statement. The Closing Cockpit helps to minimize the risk of missing important steps or incorrect timing.