What users are saying about
5 Ratings
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Score 3.7 out of 100
8 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Oracle ESSO

Good if you want a temporary solution to too many passwords.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

The products we're using work well and are reliable. We've had very few outages, and when we have, their support team has been highly responsive and addressed the issues quickly. They are very customer focused and have been great partners throughout the relationship. I'm looking to adopt more of their technologies over the coming year.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Oracle ESSO
Ping Identity Platform
8.1
ID-Management Access Control
Oracle ESSO
Ping Identity Platform
7.6
ID Management Single-Sign On (SSO)
Oracle ESSO
Ping Identity Platform
9.1
Multi-Factor Authentication
Oracle ESSO
Ping Identity Platform
8.8
Password Management
Oracle ESSO
Ping Identity Platform
7.8
Account Provisioning and De-provisioning
Oracle ESSO
Ping Identity Platform
7.8
ID Management Workflow Automation
Oracle ESSO
Ping Identity Platform
8.1
ID Risk Management
Oracle ESSO
Ping Identity Platform
7.5

Pros

Oracle ESSO

  • Flexible to work with most web sites and thick clients
  • Avoids users having to type their passwords repeatedly
  • Fairly performant
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • PingFederate is feature-rich, and quickly updated with the latest standards and profiles. This gives us more tools to apply identity standards to modern business challenges.
  • PingFederate and PingCentral were also easy to deploy within docker containers and weave into an infra-as-code deployment, keeping operational overhead low.
  • PingID has an array of supported authenticators for nearly every use case, and early FIDO2 support has us looking into moving to passwordless much more quickly than I had anticipated.
Anonymous | TrustRadius Reviewer

Cons

Oracle ESSO

  • This tool is essentially a hack, making the user experience pretty weak. For example, we use it in an application which has a box to type your password. Every time you enter some data, ESSO steals the focus and types your password into the box, even if you aren't about to submit the form requiring the password.
  • This tool creates a 2nd CN in the directory and this broke some of our applications which were only expecting a single CN per user in the directory. Why can't it use a traditional database instead?
  • This tool caused performance issues with Putty. It would peg our CPUs at 100% if the user had Putty running. It took a very long time to resolve the issue.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • I believe it is very secure & not sure if it needs any improvement as such
  • Only suggestion would be it should not ask users to re-confirm if the session is still active
Ram Nair | TrustRadius Reviewer

Support Rating

Oracle ESSO

No score
No answers yet
No answers on this topic

Ping Identity Platform

Ping Identity Platform 8.2
Based on 3 answers
For our enterprise, they've assigned a customer success manager to ensure our needs are being addressed, and that person is top notch in knowing our priorities, enhancement requests, and open cases. Every time we've needed to engage support for a problem or a how-to question, they've been highly responsive and followed up with us to ensure the case was completely resolved. Their support personnel are highly skilled and trained. This is a very customer-centric company.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Oracle ESSO

There's no substitute for properly developed applications that delegate authentication to an external system like Active Directory or a cloud identity provider. That way, the issues with screen scraping and constantly-breaking integration are solved permanently.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

I found both platforms compelling from an ease of use and user experience perspective. The decider for me was cost driven as I had already used Ping to drive a self-service transformation in a prior organization, and I intended to do the same at this one. Okta had issues with the last mile connectivity for many applications (particularly legacy) that Ping already had solutions for.
Anonymous | TrustRadius Reviewer

Return on Investment

Oracle ESSO

  • We spent a lot of time implementing it on different applications. However, because it uses screen scraping, every time our apps upgraded, it broke the integration with ESSO, so we had to keep fixing the integration. After a few years, we have stopped integrating new apps with it due to this headache.
Anonymous | TrustRadius Reviewer

Ping Identity Platform

  • Avoid information theft by ensuring the user truly has legit access to it.
Orlando Ortega | TrustRadius Reviewer

Pricing Details

Oracle ESSO

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Ping Identity Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Oracle ESSO
3.6
Ping Identity Platform
8.8

Support Rating

Oracle ESSO
Ping Identity Platform
8.2

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