Oracle Fusion Service vs. ServSuite
Oracle Fusion Service vs. ServSuite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Oracle Fusion Service | N/A | Oracle Service Cloud is the help desk and customer experience management platform from Oracle. The technology was developed and supported by RightNow Technologies as RightNow CX for cloud-based call center automation, until that company's acquisition by Oracle in 2011 for about $1.5 billion. | N/A | |
ServSuite | N/A | ServSuite is an all-in-one, web-based pest control software created by ServicePro. It was created by professionals in the service industry to serve the specific needs of pest control, lawn and arbor care business management. ServSuite automates daily tasks and can run a single branch or multiple branches worldwide. It can be used for basic functions such as Invoicing, Billing, Scheduling, Routing, Inventory, Accounting, and many more. At the same time, ServSuite has kept up with more advanced… | N/A |
Oracle Fusion Service | ServSuite | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Oracle Fusion Service | ServSuite | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Oracle Fusion Service | ServSuite | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Kickserv Score 9.3 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Jotform Score 8.7 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | ServiceNow Customer Service Management Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Oracle Fusion Service | ServSuite | |
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Likelihood to Recommend | 6.2 (89 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (9 ratings) | - (0 ratings) |
Usability | 10.0 (5 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 9.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (7 ratings) | - (0 ratings) |
In-Person Training | 9.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (4 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Ease of integration | 5.7 (11 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Oracle Fusion Service | ServSuite | |
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Likelihood to Recommend | Oracle | ServicePro No answers on this topic |
Pros | Oracle | ServicePro No answers on this topic |
Cons | Oracle | ServicePro No answers on this topic |
Likelihood to Renew | Oracle | ServicePro No answers on this topic |
Usability | Oracle | ServicePro No answers on this topic |
Reliability and Availability | Oracle | ServicePro No answers on this topic |
Performance | Oracle | ServicePro No answers on this topic |
Support Rating | Oracle | ServicePro No answers on this topic |
In-Person Training | Oracle | ServicePro No answers on this topic |
Implementation Rating | Oracle | ServicePro No answers on this topic |
Alternatives Considered | Oracle | ServicePro No answers on this topic |
Scalability | Oracle | ServicePro No answers on this topic |
Return on Investment | Oracle | ServicePro No answers on this topic |
ScreenShots | Oracle Fusion Service Screenshots |