Password Genie vs. WatchGuard AuthPoint

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Password Genie
Score 8.0 out of 10
N/A
Password Genie is a password management application providing smart login and advanced customization, form fill and backup, and 2 step verification, among other features, from NRTC Managed Services (formerly SecurityCoverage).N/A
WatchGuard AuthPoint
Score 9.0 out of 10
N/A
AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With multi-factor authentication, password management, and dark web credential monitoring, AuthPoint mitigates the risks associated with workforce credential attacks. AuthPoint adds an extra layer of security by monitoring for potential credential exposure in the dark web for both personal and corporate accounts.N/A
Pricing
Password GenieWatchGuard AuthPoint
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Password GenieWatchGuard AuthPoint
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Password GenieWatchGuard AuthPoint
Top Pros

No answers on this topic

Top Cons
Best Alternatives
Password GenieWatchGuard AuthPoint
Small Businesses
RoboForm
RoboForm
Score 9.6 out of 10
IBM Cloud App ID
IBM Cloud App ID
Score 9.5 out of 10
Medium-sized Companies
KeePass
KeePass
Score 9.3 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
KeePass
KeePass
Score 9.3 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Password GenieWatchGuard AuthPoint
Likelihood to Recommend
7.8
(17 ratings)
9.2
(210 ratings)
Likelihood to Renew
8.0
(1 ratings)
8.7
(19 ratings)
Usability
-
(0 ratings)
8.9
(26 ratings)
Availability
-
(0 ratings)
9.0
(4 ratings)
Performance
-
(0 ratings)
9.1
(4 ratings)
Support Rating
-
(0 ratings)
7.3
(52 ratings)
In-Person Training
-
(0 ratings)
6.4
(1 ratings)
Online Training
-
(0 ratings)
8.7
(2 ratings)
Implementation Rating
-
(0 ratings)
8.4
(12 ratings)
Configurability
-
(0 ratings)
7.3
(3 ratings)
Ease of integration
-
(0 ratings)
8.2
(3 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(4 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(4 ratings)
User Testimonials
Password GenieWatchGuard AuthPoint
Likelihood to Recommend
NRTC
It is well suited for any business as they would have password / confidential data which needs to be stored. Hence this tool provides all those features which is required. The product becomes less appropirate to SMB segments as the per device licensing becomes very difficult as there are various applications available as a free ware. Hence the licensing model need to be re-thought
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WatchGuard Technologies
Watchguard Authpoint is well suited to both small and large companies and scales well. It can be adapted to a number of token delivery methods, and mutliple methods (Push, QR code, OTP) can be used simultaneously to support users in different authentication contexts. The geokinetics function allows for real control of international travelers distinguishing them from random individuals using stolen credentials in random remote locations.
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Pros
NRTC
  • Generating strong, random passwords: Password Genie has a built-in password generator that creates strong and unique passwords for each account. This eliminates the need for employees to come up with their own passwords and reduces the risk of them using easily guessable or weak passwords.
  • Storing login information securely: Password Genie stores all login information in a secure location that is protected by a master password. This ensures that only authorized users can access the information and that it is protected against potential breaches.
  • Syncing across multiple devices: Password Genie allows employees to access their login information from multiple devices, including smartphones, laptops, and tablets. This means that they can easily access the information they need, regardless of where they are working.
  • Automatic login: Password Genie can automatically fill in login information on websites and apps, saving time and reducing the risk of typos.
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WatchGuard Technologies
  • The Authpoint Cloud portal is easy to use and navigate
  • It integrates well with the Firebox and gateway
  • Promptly sends 2FA request onto the user devices
  • Its very easy to re-activate token on a new device if the device is lost or stolen
  • Troubleshooting logs are available to figure out whats wrong if a user cannot authenticate
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Cons
NRTC
  • Some of the users in my organization find it challenging to integrate Password Genie with other password management tools or services they are using, making it difficult to import or export password data.
  • The user interface and experience of Password Genie are outdated or difficult to use, leading to a less streamlined password management process.
  • It has limited Limited Import/Export Capabilities
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WatchGuard Technologies
  • While the set up was easy to do the instructions could use a little more details.
  • It would be useful to be able to tell how many users are at the firewall level instead of going out to the cloud to look for it.
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Likelihood to Renew
NRTC
Pros:
  • Convenient and secure password storage
  • Easy-to-use password generator
  • Automated password filling
  • Cons:
  • Lack of advanced features: Some users might find that Password Genie lacks some advanced features or customization options that are available in other password management tools.
  • User interface: Some users might find the user interface of Password Genie to be less intuitive or less user-friendly compared to other password management tools.
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WatchGuard Technologies
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
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Usability
NRTC
No answers on this topic
WatchGuard Technologies
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
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Reliability and Availability
NRTC
No answers on this topic
WatchGuard Technologies
It failed a couple of times for a period of an hour or so, where systems were down.
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Performance
NRTC
No answers on this topic
WatchGuard Technologies
Never had a problem with Authpoint servers.
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Support Rating
NRTC
No answers on this topic
WatchGuard Technologies
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
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In-Person Training
NRTC
No answers on this topic
WatchGuard Technologies
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
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Online Training
NRTC
No answers on this topic
WatchGuard Technologies
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
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Implementation Rating
NRTC
No answers on this topic
WatchGuard Technologies
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
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Alternatives Considered
NRTC
It’s very easy to operate from multiple devices & highly secure layer protection.I love using Password Genie because It keeps all of my passwords in one place and I can use it on all of my devices.Password Genie is very time savings & secure tools for digital online based company.Password Genie is helpful with password capture and replay. Syncs among Windows, Mac, Android, and iOS devices. Flags weak and duplicate passwords. Two-factor authentication. Fills Web forms with personal data.
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WatchGuard Technologies
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
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Scalability
NRTC
No answers on this topic
WatchGuard Technologies
We are a medium-sized company. We don't need rapid scaling.
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Return on Investment
NRTC
  • The product it self cannot be deemed very expensive
  • It does what it is buit for, hence I am doubtful that there could be a proper means to calculate the ROI of the product
  • This tool is defenetly a must for admins as when they tend to leave the organization this tool can be really helpful in knowledge transfer sessions.
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WatchGuard Technologies
  • Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
  • Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
  • This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
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ScreenShots

WatchGuard AuthPoint Screenshots

Screenshot of AuthPoint app - tokensScreenshot of Cloud management - dashboardScreenshot of AuthPoint app - push notificationScreenshot of AuthPoint - TokensScreenshot of AuthPoint Sign-In ScreenScreenshot of AuthPoint Users