Patriot Software headquartered in Canton, Ohio offers Patriot PAY, their benefits administration and payroll software.
$17
per month
Payroll by Wave
Score 9.0 out of 10
N/A
Wave Accounting headquartered in Toronto now offers Payroll by Wave, a payroll app for small businesses.
N/A
Pricing
Patriot Software
Payroll by Wave
Editions & Modules
Basic Payroll
$17/mo + $4 per employee/contractor
Accounting Basic
$20/mo (unlimited use)
Accounting Premium
$30/mo (unlimited use)
Full Service Payroll
$37/mo + $4 per employee/contractor
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Offerings
Pricing Offerings
Patriot Software
Payroll by Wave
Free Trial
Yes
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Patriot Software has two payroll options to choose from: Basic Payroll, and Full Service payroll software. Both start with a simple three-step payroll process. With the Full Service Payroll, Patriot will collect, deposit, and file federal, state, and local payroll taxes on the customer's behalf; end-of-the-year payroll tax filing is included at no extra charge.
Print W2s on 8 x 1/2 x 11 plain white office paper to hand to employees, or post to the free employee portal. Also, Patriot Software offers free direct deposit.
Patriot PAY is well-suited to a company that has a 10-day window between the end of the pay period and the payday. The company size makes very little difference and it is easy to use for any company. It is also very progressive in development and improvement. If a company has a small window for turn-around, but fairly consistent payroll amounts (such as a lot of salary workers), Patriot PAY might also be a good fit for them.
Companies with tight turn-around times or payrolls that vary significantly in direct deposit amounts might have difficulty using Patriot PAY.
Great for small business payroll needs. Reports and taxes are taken care of, everything is automated and once you're set up it's literally just a matter of minutes to run payroll each time. You also get email reminders which is helpful. There are premium features available for companies with larger/more robust needs, and I would definitely recommend looking into this software if you are searching for a user friendly payroll solution
It is simple, intuitive and straightforward in its design. Someone with little experience with roles in human resources roles, bookkeeping or payroll can quickly learn how to set-up the software and run payroll regularly by reading through the support portion of the site, or by contacting the helpful staff at Patriot. Patriot staff have walked me through issues or guided me on the phone as I learned how to use a function of the software.
Patriot provides comprehensive quarterly tax filing records, including 941s, state unemployment compensation tax payments, state employer's tax and local employer's tax filings. You can also generate payroll or tax deposit reports over a specific time period or per employee.
The support and FAQ pages available on Patriot are very practical and written in an easy to understand manner. Using the information provided there, I was able to properly set up new employees according to local and state filing requirements.
An intuitive, clear UI helps you know where everything is, what options are at your disposal. Calendars and timelines show that Wave really thought out how to provide you with useful tool.
Pay day can be automated and straightforward.
Wave onboarding provides guidance at what information to input next until you are all set up.
Connecting with outside software - we have an issue of Patriot not recognizing donors when connected to other websites when all the information is the same minus a middle initial
Giving an error page when something small is off. Instead of giving an easy to fix error notification, Patriot brings the user to an error page and they have to reenter everything.
Fixing dates easily. If a date is entered incorrectly, 8/13/21 instead of 2021, an error pop up appears but the user has to click enter/okay many times or refresh the page in order to fix this issue.
Enter vs Tab key - Patriot loves the tab key but if the user clicks enter instead, many times it brings them to the home page.
I think it is great once things are setup as for general user looking to look for simple things like a copy of a paystub or a current pay rate for an employee. However, to find specialized things like a state withholding number or payroll integration settings those do require a bit more digging to find or possibly a call to customer service for help.
Generally speaking it is pretty good that when I need to call somebody up for a payroll question I can generally within five minutes get somebody on the phone and they can help me resolve the problem or specify where specifically I need to go or contact to find my answers. However, that being said, for my specific situation as a partner my assigned contact has not always been very responsive.
Quick response times, personalized service. They offer in-depth videos and guides for helping to get set up. Any time I have a question about taxes or reporting, they answer quickly and give comprehensive answers. Members of the team with whom I've interacted have been courteous, friendly, and helpful. Overall, great support.
I briefly used Intuit Online Payroll, and it was expensive, had no support, and was very frustrating to use. I also used 3 local tax companies for payroll - they were extremely expensive and messed up all of the time. Their employee turnover was very annoying (and it seemed to happen every other month) and each employee did things differently. When I let one of my employees go, the last company paid them after termination (2 weeks of salary), and had to get into a legal battle because the employee would not give the money back.
We moved away from Wave as most of our contractors are time-based, and Wave flat out refuses to provide time tracking features. We tried integrations, but the pricing/complexity goes up and reliability goes down when integrating systems which were not intended to communicate. We since moved to Avaza and sacrificed Payroll for more robust time tracking, project management, and a very open feature development process
