Power Diary vs. Salesforce Health Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Power Diary
Score 4.4 out of 10
N/A
Power Diary is a Health Care Practice Management application for physiotherapy providers from the company of the same name in Ballarat.
$5
per week per seat
Salesforce Health Cloud
Score 8.1 out of 10
N/A
Salesforce Health Cloud is a patient and member relationship platform designed to deliver personalized engagement, and provide a complete view of the patient. With Health Cloud, care teams have access to clinical and non-clinical patient and member data including current health conditions and medications, appointment history, communication preferences, and data from the EHR and other systems. Teams are able to work across entire patient and member groups to provide care, faster.N/A
Pricing
Power DiarySalesforce Health Cloud
Editions & Modules
Just Me
$10
per week
Light
$16
per week
Medium
$26
per week
Large
$42
per week
Plus
Scales with calendars needed
No answers on this topic
Offerings
Pricing Offerings
Power DiarySalesforce Health Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Power DiarySalesforce Health Cloud
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Best Alternatives
Power DiarySalesforce Health Cloud
Small Businesses
Kareo Practice Management
Kareo Practice Management
Score 6.9 out of 10
Intergy EHR
Intergy EHR
Score 7.0 out of 10
Medium-sized Companies
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises
Epic
Epic
Score 9.0 out of 10

No answers on this topic

All AlternativesView all alternativesView all alternatives
User Ratings
Power DiarySalesforce Health Cloud
Likelihood to Recommend
3.9
(3 ratings)
7.0
(2 ratings)
Usability
8.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Power DiarySalesforce Health Cloud
Likelihood to Recommend
Power Diary
The most important thing is that I feel confident that my client records are kept secure and private, and that Power Diary has strict security and privacy measures in place
and compliance with relevant legislative and regulatory requirements. Data is
encrypted, and two factor authentication is required to access the system. I can't think of any scenarios where it would be less appropriate to use.
Read full review
Salesforce
Salesforce Health Cloud is great if your organization has the expertise to integrate with your EMR system. All the functionality of service cloud plus healthcare related synergies to help with easy to use appointment reminders and further health suggestions are a huge plus.
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Pros
Power Diary
  • Product Functionality
  • Integration with Xero
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Salesforce
  • [There] are particular objects such as person accounts which [are] linked with [health care company accounts if they have a policy].
  • We have flows and pages where a user or client can book [their] appointment with a practitioner and get instant help by raising a case or request for [an] appointment.
  • [Salesforce] Health Cloud keeps all the records of clients and practitioners and can link them when and where ever needed.
  • Objects in the managed package have [a] standard field which gives a perfect solution with out-of-the-box functionality without creating such a model or structure.
  • We can raise cases or requests and [use] automation tools like flows [so] the case will be assigned to [a] practitioner or the queue of the user.
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Cons
Power Diary
  • In records and files I want to create folders especially with my NDIS clients
  • My onboarding in the beginning was not the greatest as I got more from YouTube
  • They are my main two
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Salesforce
  • integration with Epic was close to impossible
  • buy-in from IT to support a system on Epic was not keen to work with decreased our ability to function in the way we expected
  • lack of knowing this integration challenge prior
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Usability
Power Diary
I think Power Diary is relatively intuitive however of late, over development of certain features with insufficient user experience testing, and, in my opinion, no desire to resolve the concerns of customers shows me that Power Diary's business model is not customer centric, but self centric and most businesses with this ethos fail in time.
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Salesforce
It is a wonderful platform with some limitations in it's ability to easily connect with Epic. If your system has the experience and ability to build the connector, you will have great success and a robust platform to do all you need.
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Alternatives Considered
Power Diary
This is the first time I have used this type of practice management system. I used the Specialist Homelessness Information Platform (SHIP) in my previous role, which made it easier for me to transition to using Power Diary.
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Salesforce
When it comes to Health Cloud in other CRM we have to create the related object and fields and we have to set [up] a complete architecture for the healthcare business to run over the CRM. But here Salesforce is proving a managed package, which is Health Cloud, has the framework already built we just [have to] use the standard functionality and get our task with automation done. This has definitely reduced the effort of developers as well as the agents who are working on the Health Cloud. [Even] a person with very little coding skill can use this CRM and get [their] task cases, etc. automated and [the] perfect solution can be built with low efforts.
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Return on Investment
Power Diary
  • I am still to work out if my ROI is going to be beneficial
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Salesforce
  • Definitely, [the ability] to handle [a] large number of users, [Salesforce Health Cloud] serves the best solution to the healthcare industry.
  • [The] best part is that it is cloud-based technology where data and records will always be ready for use and there is minimal chance of losing the data.
  • It has reduced the efforts of the agents to book appointments or find the right practitioner which saves time [for] both the agent as well as the client.
  • There are automation tools [that] are used to send emails for reminders of policies.
  • Issues of people can be handled when a case is created and it gets assigned to a user or queue of users to get the issue resolved asap.
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ScreenShots

Power Diary Screenshots

Screenshot of Calendar with 3 practitioners, 1 weekScreenshot of SMS within Power DiaryScreenshot of Online BookingScreenshot of Intake notes in Power DiaryScreenshot of Power Diary's TelehealthScreenshot of Invoicing within Power Diary