What users are saying about
Top Rated
127 Ratings
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Top Rated
534 Ratings
Top Rated
127 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

SolarWinds Server & Application Monitor

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Top Rated
534 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

PRTG

PRTG is well suited to any organization that needs to monitor devices and systems on their network. Compared to other products on the market, it is is easy to set up, manage and use on a day-to-day basis.The only place where it would be less appropriate would possibly be an environment where multiple probes were required for geographic purposes and a probe device (ie, a PC) isn't available in each location. This is fairly unlikely, however, but would depend on the network infrastructure.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

Any server administrator needs a tool such as SolarWinds Server & Application Monitor in their environment. Having the ability to receive real time alerts when an application or server goes [down] only helps in the troubleshooting process and the down time. No one wants to see a server or application go down but it is inevitable that it will happen. Having the ability to get it back up and running in a timely manner is most important.
Cody Plassmeyer | TrustRadius Reviewer

Feature Rating Comparison

Network Performance Monitoring

PRTG
8.5
SolarWinds Server & Application Monitor
Automated network device discovery
PRTG
8.7
SolarWinds Server & Application Monitor
Network monitoring
PRTG
9.4
SolarWinds Server & Application Monitor
Baseline threshold calculation
PRTG
8.3
SolarWinds Server & Application Monitor
Alerts
PRTG
9.2
SolarWinds Server & Application Monitor
Network capacity planning
PRTG
7.8
SolarWinds Server & Application Monitor
Packet capture analysis
PRTG
8.5
SolarWinds Server & Application Monitor
Network mapping
PRTG
7.6
SolarWinds Server & Application Monitor
Customizable reports
PRTG
8.1
SolarWinds Server & Application Monitor
Wireless infrastructure monitoring
PRTG
7.9
SolarWinds Server & Application Monitor
Hardware health monitoring
PRTG
9.2
SolarWinds Server & Application Monitor

Application Performance Management

PRTG
SolarWinds Server & Application Monitor
8.1
Application monitoring
PRTG
SolarWinds Server & Application Monitor
8.6
Database monitoring
PRTG
SolarWinds Server & Application Monitor
8.0
Threshold alerts
PRTG
SolarWinds Server & Application Monitor
8.5
Predictive capabilities
PRTG
SolarWinds Server & Application Monitor
7.7
Application performance management console
PRTG
SolarWinds Server & Application Monitor
8.1
Collaboration tools
PRTG
SolarWinds Server & Application Monitor
7.1
Out-of-the box templates to monitor applications
PRTG
SolarWinds Server & Application Monitor
7.9
Application dependency mapping and thresholding
PRTG
SolarWinds Server & Application Monitor
7.5
Virtualization monitoring
PRTG
SolarWinds Server & Application Monitor
8.3
Server availability and performance monitoring
PRTG
SolarWinds Server & Application Monitor
9.1
Server usage monitoring and capacity forecasting
PRTG
SolarWinds Server & Application Monitor
8.5
IT Asset Discovery
PRTG
SolarWinds Server & Application Monitor
8.3

Pros

PRTG

  • Very, very configurable. You can create all kinds of monitors for all kinds of things. Plus it has loads of suggestions out of the box. It can get complicated but monitoring is complicated. Pretty decent interface and good support - active community.
  • I really liked how easy it was to add alerts by SMS. So easy to setup.
  • I like their sizing models (for purchase). We're actually small enough that we are free. But it's not free as in stripped down - it's free because we don't use many "sensors" and don't honestly have the need.
Dan Reynolds | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • It integrates with MS Windows, so you can keep track of services, processes or nic utilization/bandwidth.
  • You can also view the history of a lot of the monitor you choose. It can be helpful to isolate an issue if it's happening at a regular interval.
  • Linux and non-Windows OSs are supported using SNMP and even an agent if want to take advantage of other Solarwinds features.
  • It plays nice with other software, so you won't have conflicts with monitoring. Always a plus if more than one team is looking at data on the host.
Fernando Villamil | TrustRadius Reviewer

Cons

PRTG

  • Windows Only: PRTG does not support any other platform. Personally, I do not like tools that run on Windows because Windows requires a frequent update, which means downtime. You want your monitoring tool to be as highly available and low maintenance as possible. That and you also require a server license and Windows consume more hardware resource than other platforms. PRTG needs to add support for Linux.
  • Limited ability to do things in bulk. There is no way I know of to mass onboard devices or to mass edit devices. So you will by modifying 1 device at a time. For instance, it would be useful to modify the name or company of 200 devices in one shot.
  • Somewhat weak widgets and dashboard. If you put a lot of effort into it, you can probably come out with a very useful dashboard to keep an eye on key systems/devices. However, some widgets can look nice at first but they are not so useful or easy to understand. Again, it can be done, but a lot of effort is needed to get it right.
  • White interface only. This might not seem like a big deal, but if you have people who use the tool all the time to keep an eye on the system, it can strain your eyes. Need a dark theme.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • I would much like to see the modules sold in categorically grouped bundles, such as a networking bundle which would include all modules relating to the network.
  • Would love to see an addition of an API or something like that to connect to VMware Vcenters.
  • Found that if you acknowledge alerts, it makes it very difficult to remediate them inside of the program.
John-John Reyes Figueroa | TrustRadius Reviewer

Likelihood to Renew

PRTG

PRTG 10.0
Based on 2 answers
It is now an essential tool for monitoring and maintaining the health of our network and systems.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.6
Based on 10 answers
Easy to use and they keep expanding on its functionality. We also have a good relationship with them. Rarely have issues or need to contact support.
Ryhlen Schoeberl | TrustRadius Reviewer

Usability

PRTG

PRTG 9.0
Based on 1 answer
The tool is very intuitive to use and it is Windows-based (everybody knows how to use Windows) so it's easy to get into. Every time is setup in a hierarchy so if you have a good initial hierarchy design, it will really reduce administrative effort down the road.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.6
Based on 23 answers
SolarWinds Server & Application Monitor is quite easy to use and super versatile. It allows you to do just about anything you can through premade templates or through scripting. You can use an agent on the servers if you want to, or you can monitor through WMI or SNMP credentials. You can customize thresholds for alerting quickly, and you can configure alerts to be as complex or as simple as you want.
Drew Hood | TrustRadius Reviewer

Support Rating

PRTG

PRTG 8.6
Based on 28 answers
I am giving this a 6 simply because I have never had to contact support. The online documentation is adequate for most things, and the user-maintained knowledgebase is excellent. The few times I have run into issues that were not easily resolvable with intuitive UI, I was able to find the answers that I needed either in the PRTG-provided documentation, the knowledgebase, or with a quick online web search.
Anonymous | TrustRadius Reviewer

SolarWinds Server & Application Monitor

SolarWinds Server & Application Monitor 8.4
Based on 19 answers
The initial SolarWinds Server & Application Monitor setup for our organization was a project tasked to me. I had to spend some time getting things prepared, such as finding a place for the VM that would be running SolarWinds Server & Application Monitor and making sure we had sufficient resources available. The install of the product was very frustrating, as there were a few failed installs--mostly getting rights to the MS SQL server for the database. Even after the install, there were calls to support where I needed some hand holding to get to the next step. Once escalated emails were sent, a support tech was able to resolve all issues and we got SolarWinds Server & Application Monitor up and running. Highly recommend taking the free classes SolarWinds offers to learn more about this product. They helped a lot to improve product knowledge.
Marty Mankins | TrustRadius Reviewer

Alternatives Considered

PRTG

Nagios and Icinga (which is itself a fork from Nagios) are decent enough solutions for free, being open source. They do take more to set up and maintain, with quite a lot of manual work and agent installs in some cases. So in comparison with PRTG, they require more labor, but PRTG requires more capital. I also feel like PRTG is more robust, and stable; it's never crashed or required a complete reinstall, which I've definitely had to do with Icinga in the past.PRTG runs on Windows, while the other two are Linux. That only matters if you're more familiar with one or the other, of course, but it does take more to set up a LAMP server sometimes.
Robert Paul | TrustRadius Reviewer

SolarWinds Server & Application Monitor

We selected SolarWinds Server & Application Monitor over AppDynamics because SolarWinds product suited our needs better. We needed better infrastructure monitoring and internal application monitoring brought from other vendors. If we wanted to monitor an application that was being developed by our company and we needed to track every transaction of it then we would have gone for AppDynamics, but SolarWinds was a better fit for our use case.

Devbrath Pant | TrustRadius Reviewer

Return on Investment

PRTG

  • Given us a nice, controlled, ringed-fence portal to deliver to customers for them to view monitoring on the services we sell them.
  • Given us plenty of metrics to allow us to measure SLA's and OLA's.
  • Given us the tools to deploy proactive measures for service outages.
Jamie Imms | TrustRadius Reviewer

SolarWinds Server & Application Monitor

  • One of the biggest areas of ROI is for our DBA, with the combination of SAM and DPA we have been able to streamline the maintenance and troubleshooting of applications. On several instances, it has taken us probably less than 5 minutes to tell supervisors where the issue lies when something is not working.
  • The second area that it helps is helping us see trends on our servers to know if we need to address specific areas of growth to ensure continued productivity and smooth operations.
  • Initially this was not part of our "initial" purchase with SolarWinds, however, now it is definitely one of the core SolarWinds modules that are used on a daily basis to assist in monitoring our network.
Nate Nettrouer | TrustRadius Reviewer

Screenshots

Pricing Details

PRTG

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SolarWinds Server & Application Monitor

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

PRTG
8.9
SolarWinds Server & Application Monitor
8.6

Likelihood to Renew

PRTG
10.0
SolarWinds Server & Application Monitor
8.6

Usability

PRTG
9.0
SolarWinds Server & Application Monitor
8.6

Reliability and Availability

PRTG
SolarWinds Server & Application Monitor
5.5

Performance

PRTG
SolarWinds Server & Application Monitor
5.5

Support Rating

PRTG
8.6
SolarWinds Server & Application Monitor
8.4

Implementation Rating

PRTG
SolarWinds Server & Application Monitor
6.4

Scalability

PRTG
SolarWinds Server & Application Monitor
7.3

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