Pulseway vs. Redgate SQL Monitor

If you have to manage a large number of computers, especially spread over multiple clients or a large physical area. This is one of the main products that allows us to act as a Managed Service Provider (MSP) and actually manage our clients devices and not just react to issues as clients call them in. Clients really love the proactive approach it allows us to take.

Incentivized

Redgate SQL Monitor is well suited for database administrators or companies who implement software that relies on SQL servers. It will help them test new changes and ensure this will not impact the performance of their software. It is a last resort for MSPs to use to get to the bottom of an ongoing performance issue with their SQL server.

Incentivized

• It monitors computers and notifies us of any issues with any computer.
• It allows remote control of computers, such as requesting a computer to reboot itself.
• It is very highly configurable to monitor exactly what we need to monitor. For example, on server, we can have it notify us any time the server is shutdown or rebooted. On the other hand, for a desktop computer, we don't have to be bothered with notifications when a user decides to reboot his computer.

Incentivized

• It will tell you if your server is under attack.
• You can quickly see how your server is performing and which queries are taking the longest
• I gives you the feeling that you are in control of your database, that you know what is going on for when they users ring up and tell you that the server is slow

Incentivized

• It would be nice if they increased their scope of supported third-party apps.
• It would be great if they would create an ios app for their ticket system.
• If they could possibly build in a location service for tracking devices, that would be helpful.
• If they had two-factor authentication, it would be nice.

Incentivized

• Incremental releases can be buggy
• Isn't the best for pinpointing performance issues
• Web interface can be sluggish

Incentivized

Pulseway is very user friendly. The system is labeled in terms and grouped together by function so that anyone can understand and locate the functions that they need. We use this system to monitor a file server that we have that can have an unstable power supply. This allows us to easily see that the system is offline and get it back to operational with minimal downtime.

Incentivized

Access to metrics is simple but I like easy access to top SQL

I haven't really needed much support for Pulseway, so I can't really say a whole lot about their support. Pulseway has been pretty much trouble-free for us. There are regular updates and new features. The updates never seem to break anything or cause problems. It just works.

Incentivized

Fast support responses from Redgate

Incentivized

Pulseway has the most features, the best looking app with the best design and better usability than any others we evaluated. We liked the uniformity of the app design across all platforms (Windows, Android, Apple) and the notifications displayed on each platform. The price was a major contributor to our selection of Pulseway compared to the competition.

Incentivized

Redgate SQL Monitor is a lot cheaper than SolarWinds Database Performance Analyzer. I prefer the SolarWinds' design and that it offers integration with other SolarWinds products we already use. SolarWinds supports more than SQL servers (Oracle, MySQL, Maria DB, IBM DB2) and the analysis seems to be much better. The Spiceworks SQL Server monitoring is a free tool and is ideal for monitoring small business SQL instances.

Incentivized

• Problems can be dealt with more rapidly because I have access to systems from anywhere. I don't have to carry a computer with me nor do I have to find a location with potentially non-secure wifi to gain access to my systems.
• I can handle 99% of my system admin tasks using Pulseway and never have to touch a system or connect to the console.
• Pulseway gives so much control over a system that I don't need to spend extra money on other software to perform management tasks.

Incentivized

• The quality of the product and give a negative investment impression, on the plus side when it does work it is a god send.
• Day to day tasks as made simpler, and a feeling of security of realised. Just don't change anything.

Incentivized