Rakuten Viber vs. Toshiba Strata CIX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Rakuten Viber
Score 7.8 out of 10
N/A
Viber, now from Rakuten (acquired 2014) is an instant messaging and cross-platform VoIP software solution designed for personal use and available for both desktops and as a mobile app. It includes features such as video and audio calls, instant message, and unlimited-member group chats. Users can also make paid international calls.
$0.02
Per Minute
Toshiba Strata CIX
Score 0.0 out of 10
N/A
Toshiba's Strata CIX is an IP communications platform that supports legacy digital technology as well, for companies that want to continue using legacy equipment or move to an IP based model in a less total and immediate fashion.N/A
Pricing
Rakuten ViberToshiba Strata CIX
Editions & Modules
USA
$0.019
Per Minute
UK
$0.019
Per Minute
No answers on this topic
Offerings
Pricing Offerings
Rakuten ViberToshiba Strata CIX
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Rakuten ViberToshiba Strata CIX
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Rakuten ViberToshiba Strata CIX
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Rakuten Viber
9.5
13 Ratings
15% above category average
Toshiba Strata CIX
-
Ratings
Hosted PBX9.56 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.78 Ratings00 Ratings
User templates8.87 Ratings00 Ratings
Call reports9.89 Ratings00 Ratings
Directory of employee names9.78 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Rakuten Viber
9.3
15 Ratings
10% above category average
Toshiba Strata CIX
-
Ratings
Answering rules9.59 Ratings00 Ratings
Call recording9.79 Ratings00 Ratings
Call park8.84 Ratings00 Ratings
Call screening8.89 Ratings00 Ratings
Message alerts9.814 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Rakuten Viber
9.5
13 Ratings
14% above category average
Toshiba Strata CIX
-
Ratings
Video conferencing9.513 Ratings00 Ratings
Audio conferencing9.713 Ratings00 Ratings
Video screen sharing9.05 Ratings00 Ratings
Instant messaging10.09 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Rakuten Viber
10.0
18 Ratings
18% above category average
Toshiba Strata CIX
-
Ratings
Mobile app for iOS10.017 Ratings00 Ratings
Mobile app for Android10.017 Ratings00 Ratings
Best Alternatives
Rakuten ViberToshiba Strata CIX
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
CloudTalk
CloudTalk
Score 9.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Rakuten ViberToshiba Strata CIX
Likelihood to Recommend
9.6
(18 ratings)
-
(0 ratings)
Support Rating
9.4
(7 ratings)
-
(0 ratings)
User Testimonials
Rakuten ViberToshiba Strata CIX
Likelihood to Recommend
Rakuten Group
As mentioned previously, it is easy to use and access since the you can chat, send voice memos or stickers in a conversation. So in overall it's very entertaining. But throughout that, the audio quality can seem to be a bit off. (Could be personal headset issue) Overall that is the only issue that is present or consistent.
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Toshiba
No answers on this topic
Pros
Rakuten Group
  • Viber is a cross platform product. It does not matter if someone uses Android or iOS device, it will work exactly the same.
  • Also the desktop version is very good. You can switch between the desktop and mobile versions within a conversation and see updates right away.
  • It's a very international product. It has been available for very long time, which makes it very wide spread - it has a good user base.
  • You can see the status of your messages.
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Toshiba
No answers on this topic
Cons
Rakuten Group
  • When someone sends a file in Viber, the program automatically saves it in your phone memory. This means that you must delete them manually and it really annoys me, as it takes a lot of time to do that.
  • It contains enormous amounts of adds.
  • There is file sharing limit.
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Toshiba
No answers on this topic
Support Rating
Rakuten Group
I have not frequently used the support for Viber as I have not had many problems with it on my phone. I did use support one time for problems with the computer application and used the forums to solve my problems. They were fairly easy to follow and I appreciated the online help in that format.
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Toshiba
No answers on this topic
Alternatives Considered
Rakuten Group
End-to-end encryption scrambles my messages and delivers them as a scrambled code to my friend's device, whether mobile or desktop, so that only their device can decode them into plain text. If my friend's phone is turned off or they don't have access to the internet, my message will be stored on Viber's servers (for a limited time) until their device is ready to receive it.

Because Viber can't access or read my private conversations in the first place, Viber can't sell them.
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Toshiba
No answers on this topic
Return on Investment
Rakuten Group
  • Viber saves me financially since I am now able to communicate with my international clients for free.
  • Viber helps keep my clients engaged by the fact that I can so easily share photos, which is important as a freelance photographer.
  • Viber allows me to make my messages to clients appealing in a visual way, which I have noticed helps drive actions of my clients, such as remembering to book their next session or pay for their photo order.
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Toshiba
No answers on this topic
ScreenShots