Likelihood to Recommend Recruit CRM is would make a great choice if you are looking for a CRM/ATS partner. Their training and support make it impossible to not have the tools necessary for success from the first sign-on. They continue to improve their product by soliciting direct feedback and suggested features from users. Their customer support is live 24-7 and the response time for any questions or issues is outstanding which is critical for a company with employees in different time zones or one without on-site technical support.
Read full review It is well suited for companies that need to: - build a relationship with new clients and candidates - prolong or keep the relationship with existing clients and candidates - personalize emails or messages to clients and candidates, and make sure that it will not take a lot of time - quality check all data entries in a short amount of time - create reports and do mass emails to certain clients and candidates
Read full review Pros Easy parsing Resume Adding contacts, Companies, candidates with ease from Linkedin setting tasks and calendar invites Advanced boolean search of candidates reports on Activities Fully Customize system Email triggers contact stages Hiring pipeline Deals pipeline Phone calling & Recording Settings Deal Pipeline Read full review Makes candidate/client relationship for personalized Makes it possible for us to keep track of all the things happening to a certain client or recruiting candidate Let us avoid possible do not contact request due to numerous emails sent by our firms to certain individuals Manages cost and time in sourcing and reaching out to candidates Read full review Cons They are adding a lot of features all the time which can be annoying They are usually catching up with features that other programs have rather than being more innovative Other than this, I do not really have any complaints about this software Read full review When uploading certain resumes, I hope the TargetRecruit candidate search also maps the previous attachments we included versus just mapping the most recent resume When creating reports, I hope the functionality is faster because it loads in minutes instead of seconds There are instances where the values we add on a single profile is maxed out or limited - I hope they can make it unlimited values Read full review Usability There is always room for improvement and I believe RCRM is a great system that is adapting to what it's users want and need. The system suits our needs and is a huge improvement from our previous system. I can't say enough good things about the customer service. They have great follow up and always get back to me within the same day. If there is ever an unknown, there is a timeline given for follow up and a promise to get it resolved. They always come through. It's important to have a team behind your software that listens and adapts.
Read full review Support Rating Again, the customer service team is awesome. They always respond in the same day and have resolved any issue I have ever had. They have made improvements to the system on a weekly basis, always improving for their users. There is a forum where you can leave your feature suggestions and vote on ones left by other users. The reps will jump on a call or screen share with you if you need to be walked through anything. They go above and beyond.
Read full review Alternatives Considered We evaluated about 3-5 different vendors. The low barrier to entry made it an easy target to test out. Forcing an upfront annual fee was not in our interest without extensively testing the product. We also had a very basic requirement - an easy way to intake a large number of candidates and move them through a recruitment process. We didn't need anything else special at the time and recruit CRM was the most straightforward application that would provide us with a solution.
Read full review Bullhorn is not as easy to use as TargetRecruit. TargetRecruit is web-based, and you can use it anywhere. The protection is still there because it will send a code to your email if you have used the application to a new device.
ZipRecruiter is a way for our firm to get inbound applicants. However, most of those applicants are not a fit for the role.
ZipRecruiter doesn't have the functionality to scrutinize and avoid unfit candidates in applying for the role. In totality, LinkedIn was messaging, and the tracking system is not that yet updated as to how TargetRecruit makes it easy, and powerful. LinkedIn message and tracking system still doesn't have the option to let us know how to avoid messaging the candidate once per week. There is a way for you to see it on LinkedIn but it takes more than three clicks for you to do it. Whereas, in TargetRecruit, you can see it immediately in the candidate or client profile.
Read full review Return on Investment Huge Impact on ROI (This is going from having no ATS to having an ATS) Allowed us to focus more work on our user experiences rather than building our own tool to manage recruitment operations Has allowed us to maintain a relatively low cost in our tooling Read full review Made it possible for our business to manage turnaround time in presenting qualified candidates to clients immediately Do not contact request are now down to 1 out of 10 whereas before we are getting 5 out of 10 contacts Business development team creates more meetings to possible clients Read full review ScreenShots