Retreaver vs. ServiceTitan

ServiceTitan

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Retreaver	Score 9.5 out of 10	Small Businesses (1-50 employees)	Retreaver is a call tracking solution that integrates into existing marketing automation platforms such as Oracle and Salesforce driven by powerful analytics and integrated security.	N/A
ServiceTitan	Score 8.3 out of 10	N/A	ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…	$125 per technician/per month

Pricing

Retreaver

ServiceTitan

Editions & Modules

No answers on this topic

ServiceTitan: $125
per technician/per month
ServiceTitan: $398
per month

Offerings

Pricing Offerings
Retreaver	ServiceTitan
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Entry-level Setup Fee

Optional

Required

Additional Details

By optimizing our operating costs we're able to pass those savings unto you. We have no contracts or forced monthly obligations and we offer highly competitive pricing models for our clients. Contact us for a quote.

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More Pricing Information

Community Pulse
	Retreaver	ServiceTitan
Top Pros	Pro Customer support	Pro Client communication Pro Biggest problem Pro Client data
Top Cons	No answers on this topic	Minus Customer service Minus Difficult to manage Minus Learning curve

Best Alternatives
	Retreaver	ServiceTitan
Small Businesses	Invoca Score 9.1 out of 10	Kickserv Score 9.3 out of 10
Medium-sized Companies	Revenue.io Score 8.5 out of 10	Jotform Score 8.7 out of 10
Enterprises	Revenue.io Score 8.5 out of 10	ServiceNow Customer Service Management Score 7.9 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Retreaver	ServiceTitan
Likelihood to Recommend	10.0 (1 ratings)	7.8 (12 ratings)

User Testimonials
	Retreaver	ServiceTitan
Likelihood to Recommend	Retreaver The customer service [with Retreaver] is very personal and helpful. They also work with you to beat out competitor pricing. Incentivized Verified User Anonymous Read full review	ServiceTitan Well suited for larger companies, and companies that can take advantage of numerous features like dispatching, inventory, etc. Smaller shops may not find ServiceTitan as helpful or at least potentially complicated for a scaled back operation. It doesn't have accounting software, so make sure you have QuickBooks or something similar. Incentivized Adam VanderHeiden, CPA Accounting Manager Read full review
Pros	Retreaver Tracking Reporting Customer support Incentivized Verified User Anonymous Read full review	ServiceTitan Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here. Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however. Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple. Incentivized John Chavez Training Manager and Instructional Designer Read full review
Cons	Retreaver No answers on this topic	ServiceTitan We'd like to be able to text estimates (currently, email is the only function) We'd like to have audit trails on Customer and Location records (currently only at the job level) We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office. Incentivized Courtney Van Delden Septic System Specialist Read full review
Alternatives Considered	Retreaver Better support and easier to use. Incentivized Verified User Anonymous Read full review	ServiceTitan No comparisons. Everyone tries to emulate Service Titan. Service Titan has had the best support. Service Titan also seems like they have a better development team to build out their product and listen to client feedback. Where that's helpful is that they're constantly pushing the envelope of what's possible with enhancing client experience and streamlining operations for a business owner. Incentivized Verified User Anonymous Read full review
Return on Investment	Retreaver Reduced cost Increased efficiency Incentivized Verified User Anonymous Read full review	ServiceTitan We can more effectively retain customers and send them offers if it's been a while since their last visit. Our cash flow has dramatically improved because now the technicians invoice everything. We can get estimates out the door within the hour, not days later. Incentivized ER Evan Rasmussen Marketing Coordinator Read full review
ScreenShots	Retreaver Screenshots	ServiceTitan Screenshots