What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.5 out of 100
Based on 7 reviews and ratings
Attribute Ratings
Likelihood to Recommend
7.4
Revinate
74%
3 Ratings
iHotelier Suite
N/A
0 Ratings
Likelihood to Recommend
Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features

Verified User
Project Manager in Marketing
Marketing & Advertising Company, 51-200 employeesiHotelier Suite
No answers on this topic
Pros
Revinate
- The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
- Ease of use if you have experience with other email platforms.
- Analytics reporting.
Creative Director
Hotel SorrentoHospitality, 11-50 employees
iHotelier Suite
No answers on this topic
Cons
Revinate
- Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
- I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
- Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
Revinate & Social Content Manager
Wyndham & Wyndham Garden Lake Buena Vista Disney Springs Resort AreaHospitality, 201-500 employees
iHotelier Suite
No answers on this topic
Pricing Details
Revinate
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—iHotelier Suite
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Alternatives Considered
Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.

Verified User
Project Manager in Marketing
Marketing & Advertising Company, 51-200 employeesiHotelier Suite
No answers on this topic
Return on Investment
Revinate
- Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
Creative Director
Hotel SorrentoHospitality, 11-50 employees
iHotelier Suite
No answers on this topic