Roadmunk vs. Zenhub

We replaced Trello with Roadmunk for our Roadmapping purposes. For the poor Product Manager and Product Team that is incessantly asked "where is the product roadmap" by Sales and Management, this is the tool for you! Easy, simple, and makes pretty pictures for those constituents. It is less useful for full Requirements documentation. "Ideas" is OK, but too hard to get submissions from non-Roadmunk users, and clunky integration back to the primary road mapping function. Needs an improved editing environment to fully express Reqs using this tool, but it's not that far off!

If you have more than 2 developers this thing is basically a requirement within github to manage sprints if you use agile methodology. Why use a different website entirely when you can run your entire board right from github itself? I've tried other solutions but basing everything on github issues makes it so no duplicate work has to take place. If the UX quirks and mobile were fixed this would be 10/10 for me! If you're only one or two devs on a team it may be overkill to use, but if you're going to scale it's better to put the process in early.

• Allows us to easily customize swimlanes based on audience and task
• Provides a visualization of resource load "weight" in a particular swimlane
• Gives us a visual vocabulary to explain our agile process and its impact to customers

• ZenHub has a lot of basic functionality, so that limits the complexity of the application
• The ability to provide user defined labels and customize pipelines provides flexibility
• The integration with GitHub provides a seamless process

• The fact that you have to add a date to everything; dates stick to people’s minds.
• Connecting bars to milestones; unclear which to use when.
• Collaboration isn’t great; can’t track changes, add comments, etc.

• Additional communication/collaboration inside the platform would be helpful
• Integration with additional systems like Slack would be a plus
• sometimes web pages load slowly, but for the most part things are alright

Some enterprise features were lacking but on an individual basis would be solid.

ZenHub is one of the best GitHub repo-management software integrating the usage of work-boards and task management, with the ability to integrate several team members to the work table. This method makes the team more organized since everyone can keep track of their time and tasks of themselves and also others, so you can see how fast your teammates are working or if they need any help with something they're working on.

We never really had to go back to Roadmunk for support, but they do provide a wealth of informative updates that can be consumed at the individual user's own pace.

Support is good, but quite honestly, I haven't needed any support since 2015. As I remember, I was required to open a ticket and had to wait a few days for resolution. I give it a rating of 8 because of the lag in getting a solid resolution, but it was resolved adequately.

We've used Google Calendar, Microsoft Office products, Trello, and others. Roadmunk seems to combine the best of all of those, and then offers a little more.

I have used Workfront in the past, which in my experience, is best with a traditional waterfall methodology, similar to Microsoft Project and the other more traditional project management software projects. ZenHub is truly designed around the agile methodology. Other products that claim they are agile oriented seem to just be adjusting and tweaking their traditional product to include a few agile features.

• Def saves us HOURS per quarter probably 50 man-hours per year re: automated visualizations vs. yoga poses trying to use Excel, JIRA, PowerPoint, Visio, etc.

• Allowed us to move from Azure Boards to Github
• Reduced our costs
• Allowed us to get closer to a new market (Github users) by allowing us to familiarize ourselves with their workflows and tools