S2K Enterprise vs. Sage Business Cloud X3

This ERP is suited for products that do not require customizations or personalization. Ideally, if you are selling a product as is, then S2K will fit your needs. Make sure to have all of the requirements for each piece laid out. For instance, with products - know all of your attributes and functionality for product pages ahead of time. Include this in the presentation for ERP selection. Ask what functionality is out of the box, and what is a customization. Ask for quotes ahead of time. This may increase the overall cost of the ERP as well as the time it takes to launch. Example: Product reviews, cross sells, remarketing, abandoned cart integration, etc

I wouldn't suggest this ERP for small organizations, especially if there is no IT staff. While they do offer support packages, they can be costly as certain packages limit the number of times you can call in. Hiring an outside consulting firm to support is another route, however that could become costly as well. Medium to large businesses with savvy tech staff would be a good fit for this ERP.

• Customization for various businesses.
• One-stop shop for managing a website, real time inventory, order processing, accounting, and shipping.
• The platform is easy to use. Whether it is used by a customer service member, designer, or developer.

• The user interface has everything you would expect and in practical locations so you do not have to hunt and peck for the items you are looking for
• Drill-down from GL to submodules works seamlessly
• Easy import and export of data
• The software is relatively easy to manage

• There will most likely be customizations made for a particular niche site to integrate with their system.
• Product reviews, up sells, and cross sells are not built into the website functionality. Customization to the offerings would be needed.
• Very little documentation or open source resources on instructions or development in regards to the website design and integration with the ERP.

• Complications in configuration. Had to use a third party vendor to help us customize the system so we could better use it within the organization. This added additional expense
• Some error messages are in French. If you aren't French, or can't speak French, this makes it pretty hard to troubleshoot
• If you want to customize reports, you need to know Crystal Reporting (at least for the version I am using)

S2K is easy to use, has room for growth, and serves the company's needs as a whole

The platform is easy to use, customize, and fit an organization's needs.

Great support. The staff is very knowledgeable about the platform and the capabilities within the IBM framework

If this is someone's first ERP implementation, I strongly suggest you ask for services to help implement. Ask for training on every aspect of the implementation. Make sure this is put into the overall ERP quote

S2K offered a system that could be used by various departments. There were modules for accounting, customer service, order entry, and web development. The ability to customize the website integration was a plus. S2K allows the option to have products in different warehouse locations. This allowed us to better manage inventory and see in real time what the stock status was

Unfortunately, the product was purchased before I began working at the organization. I am unsure what other products they may have reviewed before purchasing Sage ERP X3.

• Reduced shipping time - shipments are now heading to customers 2 days sooner than before.
• Ability to search by attributes.
• In stock status - real time inventory tracking tells customers if a product is available without the wait.
• Order tracking - the ability to track every shipment associated with their order.

• Created efficiencies within the organization.
• Centralized data input and retrieval.
• Can be an expensive undertaking for an SMB.