51 Ratings
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Score 8.8 out of 100
6 Ratings
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Score 9 out of 100

Likelihood to Recommend

Salesforce.org Nonprofit Cloud

If you only want to track donations, I'd go with something simpler. If you want to track donations and programs and connections between them, there may be nothing better. If you have no technical abilities and no budget, restricted yourself solely to what it does as described exactly in the manual. If you can't devote about 0.25FTE to the constant maintenance and upgrades, don't go with it.
Terry L Cole | TrustRadius Reviewer

SurveyMonkey Apply

SurveyMonkey Apply is well-suited for any grant making entity. It is adaptable for desktop, mobile device, and/or tablet, making it super accessible to all applicants. Its reporting capabilities continue to improve, helping even the smallest non-profit.SurveyMonkey Apply is less appropriate for those whose applicants are not computer literate and/or are against using electronic devices to share information.
Anonymous | TrustRadius Reviewer

Pros

Salesforce.org Nonprofit Cloud

  • NPSP is designed to help with donor management.
  • There are free add-ons for volunteer management.
  • There is a new Program Management Module to better manage program participation and attendance.
  • Campaigns help organize and report on marketing efforts though we use a third-party solution to send out marketing materials.
Karen Mellendorf | TrustRadius Reviewer

SurveyMonkey Apply

  • Makes data analysis relatively simple through Excel spreadsheet exports
  • Collects review data from external reviewers in a straightforward way
  • Email automations to applicants make communication much simpler
Anonymous | TrustRadius Reviewer

Cons

Salesforce.org Nonprofit Cloud

  • Learning curve - very powerful, but takes time to learn
  • Batch processing - takes time and advanced skills to reach efficiency for data entry and certain operations which you want to do in batch
  • Mass email is extremely limited - must choose a third party tool which adds complexity and cost to the system
Samantha Shain | TrustRadius Reviewer

SurveyMonkey Apply

  • The only struggle we've experienced with SMA is the ease in incorporating other language formats for our applications. Being able to offer our application in other languages not only comes with an extra price, but the work needed to build the application in that language can be incredibly time consuming.
Leah Melnick | TrustRadius Reviewer

Likelihood to Renew

Salesforce.org Nonprofit Cloud

Salesforce.org Nonprofit Cloud 10.0
Based on 1 answer
There is really no other tool to compare and especially since Salesforce for Nonprofits is free!!
Edward Phillips | TrustRadius Reviewer

SurveyMonkey Apply

No score
No answers yet
No answers on this topic

Usability

Salesforce.org Nonprofit Cloud

Salesforce.org Nonprofit Cloud 8.0
Based on 1 answer
I think Salesforce has so much functionality that it makes it difficult in terms of overall usability. Once you can figure it out, it's a 10/10, it's just getting there. If you're willing to do the work to figure it out then you're golden. For what it's worth, I don't know if you're going to find something with this level of functionality that's easier to figure out
Jared Lyda | TrustRadius Reviewer

SurveyMonkey Apply

No score
No answers yet
No answers on this topic

Support Rating

Salesforce.org Nonprofit Cloud

Salesforce.org Nonprofit Cloud 8.5
Based on 16 answers
I have never had bad conversations with any support people with Salesforce but we also have not used them very much. I put it a little less because we are struggling to switch to lightning (some of our custom features do not migrate well) and it feels like the help and support for a little organization is not incredibly helpful unless we want to spend a lot of money.
Anonymous | TrustRadius Reviewer

SurveyMonkey Apply

No score
No answers yet
No answers on this topic

Alternatives Considered

Salesforce.org Nonprofit Cloud

As a cloud native organization with no previous Microsoft infrastructure, Salesforce was a more logical and effective option for us. The suite of products was also far more comprehensive and required less customization. We were able to adopt a "configure not code" approach to our development of systems to support our mission that lowered the cost of upgrades.
Simon Sharkey Woods | TrustRadius Reviewer

SurveyMonkey Apply

We were an applicant for a grant through another entity that used FluidReview. It was exactly what we were looking for in a grant application software. We did not compare any at that time as FluidReview fit our needs. Since then, we have applied for grants through GovGrants. It is terrible on the user end, and even our grant administrator states they feel limited. I cannot compare the two as we use one as the grant maker and the other as a grant recipient
Anonymous | TrustRadius Reviewer

Return on Investment

Salesforce.org Nonprofit Cloud

  • Salesforce has allowed us to easily track donor communications in one area, which I believe has improved our donor communication overall.
  • Salesforce for Nonprofits has made it easier on my org to track and pull donation-related information and has reduced the amount of time we need to do these regular tasks.
Tierra Bishop | TrustRadius Reviewer

SurveyMonkey Apply

  • Made managing applications much smoother and less time intensive
  • Presenting application data to external stakeholders is much easier
Anonymous | TrustRadius Reviewer

Screenshots

SurveyMonkey Apply

Pricing Details

Salesforce.org Nonprofit Cloud

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SurveyMonkey Apply

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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