Likelihood to Recommend It is well organized. One can use it for the company's portfolio management. Various tasks can be done for managerial purposes. One can track the material from start to end product: for example, raw material, packing material & consumable material to formulated bulk and formulated drug product. This can help to manage spending as well as finding costing of the product.
Read full review SAP Sales CLoud is not useful in cases where it needs zero downtime upgrades or new monthly releases or micro frontends.Although it is great for any cloud deployments, provides a unified view for the customers. Helps in AI insights recommendations and analytics. It is also optimised for mobile . It is robust and a highly scalable cloud plaform
Read full review Pros Real-time reporting and analytics on data: because of its in-memory architecture, it is perfect for businesses that need to make quick decisions based on current information. Managing workload with complex data: it can handle a vast range of data types, including relational, documental, geospatial, graph, vector, and time series data. Developing and deploying intelligent data applications: it provides various tools for such applications and can be used for machine learning and artificial intelligence to automate tasks, gain insights from data, and make predictions. Read full review Help sales teams decide based on relevant data Provide a framework to guide sales teams on activities such as status updates, customer success, sales qualification, etc Reduce manual work by predictive analysis, that is, by understanding when a template can be helpful, updating a manager on a finished task, etc Read full review Cons Requires higher processing power, otherwise it won't fly. How ever computing costs are lower. Incase you are migrating to cloud please do not select the highest config available in that series . Upgrading it later against a reserved instance can cost you dearly with a series change Lack of clarity on licensing is one major challenge Unless S/4 with additional features are enabled mere migration HANA DB is not a rewarding journey. Power is in S/4 Read full review One area of concern is the many data silos that are present within SAP sales cloud While creating filters for accessing sales lead reports, the accuracy is missing sometimes. The product is quite vast and a lot more learning material and knowledge base documents are required. Read full review Likelihood to Renew At this moment we are not focusing on SAP, however would love to in the future. This is primarily because of our limited ability to generate more revenue to fund for SAP partnerships and products. Our initial tryst with SAP Partneredge open ecosystem didn't go as planned and we have shelved that for now. Hope we can revive in the future
Read full review SAP sales enables organizations to manage their sales activities, such as inquiries, quotations, orders, deliveries, billing, and payments. Also integrates with other SAP modules, such as finance, logistics, and marketing, to provide a comprehensive solution for managing the entire sales cycle. thats makes SAP a good choice
Read full review Usability In addition to the points described in the previous parts of the review, I believe that as I gain more experience with the product over time, I will be able to better describe my experience with this tool. Meanwhile, I can confirm that the possibilities presented to my organization by the change to SAP HANA, at the moment, have been very important to evolve the analytical and strategic field towards a new path.
Read full review In short, SAP CRM is a complete service that will help improve marketing strategy and productivity. It covers various topics, from big data analytics to resource management and housing sales data. SAP CRM has a long list of features and can do them all.
Read full review Reliability and Availability Product was mostly available. A couple accessibility issues did exist when sending API calls, and there was either no response, or a delayed response.
Read full review Support Rating One specific example of how the support for SAP HANA Cloud impacted us is in our efforts to troubleshoot and resolve technical issues. Whenever we encountered an issue or had a question, the support team was quick to respond and provided us with clear and actionable guidance. This helped us avoid downtime and keep our analytics operations running smoothly.
Read full review SAP's customer service is quick and efficient, with a response time of fewer than some minutes. In either case, you'll get instant help from the vendor or online forums. In addition, the vendor provides excellent global support for this tool. Like
Salesforce , SugarCRM, etc., it's probably fine as a standalone CRM option.
Read full review Online Training Training was mostly completed over a couple conference calls, and reading the API documentation. Our developers were able to implement quickly after reading the documentation.
Read full review Implementation Rating Professional GIS people are some of the most risk-averse there are, and it's difficult to get them to move to HANA in one step. Start with small projects building to 80% use of HANA spatial over time.
Read full review The API documentation is good. Development team was able to implement in under two weeks, and normally we were told it was a 12-14 week process.
Read full review Alternatives Considered I have deep knowledge of other disk based DBMSs. They are venerable technology, but the attempts to extend them to current architectures belie the fact they are built on 40 year old technology. There are some good columnar in-memory databases but they lack the completeness of capability present in the HANA platform.
Read full review We went with SAP Sales Cloud over
Oracle Sales Cloud because it just clicks better with our way of doing things. SAP is like the superhero of sales software – it plays super well with all our other systems, grows with us as we get bigger, and gives us really smart insights into our sales. Plus, it's easy for our team to use, and we can tweak it to fit exactly how we work. While Oracle is good, SAP is like the perfect fit for our sales superhero team.
Read full review Scalability Limitation of training deliverable by organization
Read full review As a cloud-based solution, SAP Sales Cloud provides the flexibility to scale resources based on demand. Organizations can easily adjust their usage and storage requirements without the need for significant infrastructure changes. SAP Sales Cloud is designed to integrate seamlessly with other SAP solutions, such as ERP systems and marketing automation tools. This integration ensures a cohesive ecosystem across various business functions, contributing to overall scalability.
Read full review Return on Investment ROI has always been high in terms of the functionality that it offers and the security features it comes with. Managing large volumes of data in real-time is not an easy task, but it does it pretty well with faster data processing. Read full review Positive Impact: SAP Sales Cloud can lead to increased sales efficiency by automating manual tasks, streamlining workflows, and providing real-time access to customer data. This can result in sales teams spending more time on revenue-generating activities. Negative Impact: The initial costs associated with implementing SAP Sales Cloud, including licensing, customization, and training, can be significant. If not managed properly, this may impact the short-term financials and the expected payback period. Negative Impact: The comprehensive features of SAP Sales Cloud might result in a steeper learning curve for users. If not addressed through adequate training and change management, this complexity can temporarily impact productivity. Read full review ScreenShots