SAP Integration Suite vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Integration Suite
Score 8.5 out of 10
N/A
SAP Integration Suite is an integration platform-as-a-service (iPaaS) that helps quickly integrate on-premises and cloud-based processes, services, applications, events, and data. It is used to accelerate innovation, automate more processes, and realize a faster time to value.
$11,199
per year
Zapier
Score 9.0 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
SAP Integration SuiteZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
SAP Integration SuiteZapier
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccess to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.33% discount for annual pricing.
More Pricing Information
Community Pulse
SAP Integration SuiteZapier
Top Pros
Top Cons
Features
SAP Integration SuiteZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
SAP Integration Suite
7.8
163 Ratings
3% below category average
Zapier
8.5
105 Ratings
6% above category average
Pre-built connectors8.2151 Ratings8.6102 Ratings
Connector modification7.8132 Ratings7.690 Ratings
Support for real-time and batch integration8.2149 Ratings8.489 Ratings
Data quality services7.6140 Ratings8.770 Ratings
Data security features7.9147 Ratings9.269 Ratings
Monitoring console6.9149 Ratings8.278 Ratings
Best Alternatives
SAP Integration SuiteZapier
Small Businesses
Make
Make
Score 9.3 out of 10
Make
Make
Score 9.3 out of 10
Medium-sized Companies
Make
Make
Score 9.3 out of 10
Make
Make
Score 9.3 out of 10
Enterprises
IBM App Connect
IBM App Connect
Score 9.5 out of 10
IBM App Connect
IBM App Connect
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SAP Integration SuiteZapier
Likelihood to Recommend
8.5
(268 ratings)
7.7
(110 ratings)
Likelihood to Renew
8.6
(3 ratings)
10.0
(1 ratings)
Usability
8.0
(2 ratings)
9.0
(9 ratings)
Support Rating
6.0
(4 ratings)
1.0
(10 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Integration SuiteZapier
Likelihood to Recommend
SAP
The case of the SAP Integration Suite shows outstanding capability in handling huge data, and especially when handling corporate portfolio data with multiple owners. But we have noticed that in the cases of moving data from the older banking system, it is necessary to further refine the system. It does an excellent job of the current credit scoring.
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Zapier
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
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Pros
SAP
  • Broad Connectivity: SAP Integration Suite excels in connecting diverse systems, including SAP and non-SAP applications, databases, and third-party services.
  • Pre-built Integrations and Templates:The suite provides a library of pre-built integrations and templates for common business scenarios.
  • User-Friendly Design Tools:
  • API Management:
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Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
SAP
  • Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
  • Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
  • Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
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Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
SAP
SAP Integration Suite is very helpful to us in many ways to manage purchase procedures, stocks, and data of vendors and suppliers. Also, it helps to manage data for service providers. SAP Integration Suite has the tool to conduct training and evaluation. Unique features like the cloud can provide access from any place and by any device is very helpful.
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Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
SAP
It's very easy to use and configure.
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Zapier
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
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Support Rating
SAP
Support is hard to reach and takes a long time to get a response.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Implementation Rating
SAP
Work with an SAP implementation partner, if possible.
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Zapier
No answers on this topic
Alternatives Considered
SAP
SAP Integration Suite was already part of our SAP stack, part of Business Technology Platform, with out-of-the-box integration with S/4 HANA transactional and ERP system that we are using as our main back-end. Thus, we are achieving significant Total Cost Optimization benefits or running both solutions on the same platform, hosted on Azure cloud.
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Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
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Return on Investment
SAP
  • In the long run will enable us to undeploy our on premise solution
  • As long as integration suite doesn't support all capabilities PO has complete migration is hard
  • Will probably be cheaper than our on premise solution when we are completely migrated
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Zapier
  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
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ScreenShots

SAP Integration Suite Screenshots

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