SAP Integration Suite vs. Zapier

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SAP Integration Suite
Score 8.5 out of 10
N/A
SAP Integration Suite is a modern, secure integration platform as a service (iPaaS) that connects applications, data, processes, and AI agents across SAP and non‑SAP environments.
$11,199
per year
Zapier
Score 8.9 out of 10
N/A
The Zapier Automation Platform designed to integrate data between web apps. It is scaled for small to mid-sized businesses, with a functional but limited free version of the program.
$29.99
per month 750 tasks per month
Pricing
SAP Integration SuiteZapier
Editions & Modules
No answers on this topic
Starter
$29.99
per month 750 tasks per month
Professional
$73.50
per month 2k tasks per month
Team
$103.50
per month 2k tasks per month
Company
Contact Sales
Offerings
Pricing Offerings
SAP Integration SuiteZapier
Free Trial
YesNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAccess to free tier services does not expire while there is an active Pay-As-You-Go or CPEA account with SAP. Once a free tier service limit has been reached users have the option to update from a free to a paid service plan in the same account.33% discount for annual pricing.
More Pricing Information
Community Pulse
SAP Integration SuiteZapier
Features
SAP Integration SuiteZapier
Cloud Data Integration
Comparison of Cloud Data Integration features of Product A and Product B
SAP Integration Suite
7.9
270 Ratings
1% below category average
Zapier
9.2
107 Ratings
14% above category average
Pre-built connectors8.3255 Ratings9.5103 Ratings
Connector modification7.8218 Ratings8.891 Ratings
Support for real-time and batch integration8.2249 Ratings8.389 Ratings
Data quality services8.0226 Ratings9.572 Ratings
Data security features8.2239 Ratings9.771 Ratings
Monitoring console7.1247 Ratings9.380 Ratings
User Ratings
SAP Integration SuiteZapier
Likelihood to Recommend
8.4
(356 ratings)
9.4
(112 ratings)
Likelihood to Renew
8.5
(12 ratings)
10.0
(1 ratings)
Usability
5.2
(4 ratings)
9.6
(11 ratings)
Support Rating
7.3
(7 ratings)
1.0
(10 ratings)
Implementation Rating
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
SAP Integration SuiteZapier
Likelihood to Recommend
SAP
Good at: 1. Integrations with in SAP applications, especially with event based triggers 2. Can be integrated very well with other BTP services to attain Batch processing and store credentials 3. Supports many authentication models Improvements: 1. No version history available compared to as it is available in S4HANA 2. Need a lot of improvement in git hub connections
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Zapier
If you have processes that are now managed and controlled using a spreadsheet, Zapier will give you a lot more control over what is happening and will help you increase productivity by eliminating simple steps such as sending emails and sharing information with your colleagues. It frees time for very transactional activities.
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Pros
SAP
  • The extensive catalog of pre package integrations that have in the discovery center. That allows developers to find solutions that can fit the needs.
  • Monitor of the integrations and api deployed.
  • API management has been for us a very usefull tool inside integration suite, to be able to have the API Hub with the documentation of our apis.
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Zapier
  • Ease of use - multiple people in the organization can set up and run Zaps per their specific use cases without much training.
  • Connectivity - Zapier is able to connect to multiple applications we use on a regular basis.
  • Functionality - Zapier provides embedded functionality within the app itself (email, data conversion), but also appropriate triggers and actions for apps it connects to.
  • Versatile - Zapier can execute complicated and simple tasks and thus has many use cases.
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Cons
SAP
  • Provide more pre-built integrations to use within SuccessFactors or other modules instead of everything having to be custom built
  • Support is unable to provide advice on custom builds so you often have to engage a 3rd party partner
  • Works best when you have the functional and technical teams working together. Otherwise, the system is too technical for a functional user to create integration and a technical user not always understand the functional perspective
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Zapier
  • Being able to turn off one leg of a Zap without having to delete it or turn the whole Zap off
  • Not all fields populate when using certain aspects of Salesforce, but that could be an SF issue
  • Communication when support is actually needed basically doesn't happen
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Likelihood to Renew
SAP
It is in place, our system integrators are familiar with it, and it fits into the ecosystem. A better user interface, flow build and debugging experience would see it grow, many technical staff do not enjoy using it for this reason, however it is quite capable and powerful behind this one shortcoming.
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Zapier
Zapier is now very much an integral part of our business and we could not operate without it!
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Usability
SAP
The user interface is messy and not intuitive. It has a steep learning curve, and flows developed around are easy to make a mess with layout and can be difficult to follow. The debugging is also quite difficult, it takes some time to figure out how to follow the flow and examine data. Error handling is also difficult and not intuitive, it is better to let some errors leak and monitor through ALM.
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Zapier
The interface is very user-friendly, and there are also many tools to help a brand-new user get started. For example, you can put your Zap idea into the AI bot, and it will basically build a shell of your Zap to get started on. The format for each step within a Zap is also very helpful (set up the connection/app, set up the fields/details, then test).
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Support Rating
SAP
The support for SAP Integration Suite is satisfactory. We leverage SAP support through our manage services partner. So far, we have not had many major issues. One concern, to make our rating a ten, would be turnaround time on high priority incidents. SAP Integration Suite drives our key business functions forward. Without a reasonable service level agreement on turnaround, we sometimes find us running into issues running pay, etc.
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Zapier
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
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Implementation Rating
SAP
Work with an SAP implementation partner, if possible.
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Zapier
No answers on this topic
Alternatives Considered
SAP
Before deploying SAP Integration Suite, we assessed Oracle Financial Services Analytics and IBM Risk Analytics. While Oracle had proved its mettle in the exceptional database support and IBM in presenting risk model tools, SAP Integration Suite overwhelmed others by being effortlessly integrated with our existing banking framework.
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Zapier
We actually utilize both Integromat and Zapier at our company, for all the reasons detailed in this review. Though Zapier is excellent for simple client integrations, we often run into internal use cases that require complexity that Zapier cannot provide. Specifically working with API calls (not just webhooks), complex multi-step integrations with Routing/parsing/etc, and large volume integrations. Integromat is perfect for these use cases, but doesn’t provide the simplicity and account scalability that Zapier offers.
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Return on Investment
SAP
  • Positive impact would be availability of pre-defined integration content via templates.
  • One can re-use a template as a starting point to modify and adopt to client-specific integration flow.
  • Availability of adaptors and connectors, making it easier to piece together the integration flow.
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Zapier
  • It has saved me the money in hiring an administrative assistant
  • It also saved me the time it took to do these tasks
  • It also allowed me to automate things that increased my lead generation
  • It also allowed me to automate several processes
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ScreenShots

SAP Integration Suite Screenshots

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