Scratchpad vs. Zoom Revenue Accelerator

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Scratchpad
Score 9.6 out of 10
N/A
Scratchpad is a productivity tool for account executives, built for sales to update Salesforce, take sales notes, and daily todos. The software can be installed as a Google Chrome plugin or as a web application. It connects to Salesforce and provides an interface where sales professionals can keep all their notes, process workflows, spreadsheets, and tasks. Co-founders Pouyan Salehi and Cyrus Karbassiyoon started the company in San Francisco, California in 2019.
$0
per month
Zoom Revenue Accelerator
Score 8.5 out of 10
N/A
Zoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
Pricing
ScratchpadZoom Revenue Accelerator
Editions & Modules
Free
$0
user / month *up to five users per company
Premium
$19
per user / month (billed annually)
Team
$39
user / month (billed annually)
Business
Custom pricing
No answers on this topic
Offerings
Pricing Offerings
ScratchpadZoom Revenue Accelerator
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ScratchpadZoom Revenue Accelerator
Top Pros

No answers on this topic

Top Cons
Features
ScratchpadZoom Revenue Accelerator
Conversation Intelligence Software Features
Comparison of Conversation Intelligence Software Features features of Product A and Product B
Scratchpad
-
Ratings
Zoom Revenue Accelerator
6.5
4 Ratings
17% below category average
Speech-to-Text Transcription00 Ratings7.74 Ratings
Keyword Detection00 Ratings5.24 Ratings
Sentiment Analysis00 Ratings6.44 Ratings
Speaker Diarization00 Ratings6.64 Ratings
Call Recording Playback00 Ratings8.44 Ratings
Call Summarization00 Ratings7.74 Ratings
Conversion Metrics00 Ratings5.74 Ratings
Keyword Search & Retrieval00 Ratings5.74 Ratings
Call Tagging00 Ratings6.43 Ratings
Integration with CRM Systems00 Ratings5.54 Ratings
Best Alternatives
ScratchpadZoom Revenue Accelerator
Small Businesses
Lead411
Lead411
Score 9.1 out of 10
Clari Copilot
Clari Copilot
Score 8.9 out of 10
Medium-sized Companies
Paperflite
Paperflite
Score 9.7 out of 10
Clari
Clari
Score 8.2 out of 10
Enterprises
Paperflite
Paperflite
Score 9.7 out of 10
Clari
Clari
Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ScratchpadZoom Revenue Accelerator
Likelihood to Recommend
9.5
(26 ratings)
8.4
(19 ratings)
Likelihood to Renew
-
(0 ratings)
6.0
(1 ratings)
User Testimonials
ScratchpadZoom Revenue Accelerator
Likelihood to Recommend
Scratchpad, Inc.
Frankly, if I can do something in Scratchpad instead of Salesforce, I prefer Scratchpad because it's faster, easier, simpler, with a much more readable and useable interface. Salesforce has been getting requests to allow font size modification for over a decade and hasn't even done that. That's what sent me looking for something like Scratchpad. I sort of view it as a much more user-friendly UI to layover SF. It's faster and less frustrating than SF for frequent daily activities. It's great for creating notes and tracking tasks at a basic level in a much more user friendly environment than Salesforce. But it interacts w/ SF, which is great!
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Zoom
Well used and appropriate if you are on the Zoom ecosystem for your company and you use Salesforce. It is important to mention that if you book meetings via Outreach, then the meeting will be booked by using the PMI (Personal Meeting Identifier) which is basically a static meeting link your SDRs/AEs have. This PMI is not intended to be used for outbound calls, but more for private 1:1 conversations within your org, thus Zoom Revenue Accelerator has a hard time recording those by default and it needs the user to consent it every time. This is not an issue with Zoom Revenue Accelerator, however, but important to know. If you use systems such as Chili Piper for booking your meetings, you can set up and make sure that every meeting booked with Chili Piper will always be a unique Zoom ID, which is how Zoom Revenue Accelerator is intended to be used, and then the system works properly and all those meetings are recorded by default as that's how Zoom Revenue Accelerator expects you to use the default, one-time, external unique Zoom ID meetings, instead of the more private Personal Meeting ID. All-in-all, just be mindful of the tools in your ecosystem when considering this tool and make sure you tick all the boxes for it working right and the implementation to go well, otherwise you won't get the desired results which, again, isn't a lacking on Zoom Revenue Accelerator's side but your org might just not be using Zoom Revenue Accelerator as intended.
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Pros
Scratchpad, Inc.
  • Scratchpad notes are super easy to use and link to Salesforce Opportunities.
  • Allows you to update all the necessary Salesforce opportunity fields without going into Salesforce.
  • Easy to use Task manager that helps you stay on track through the day.
  • Extremely easy to use and their CS team is always willing to provide training and help.
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Zoom
  • zoomIQ provides good conversation metrics around words per minute and talk speed.
  • As a sales rep, it is helpful to see the breakdown of team vs client talk time.
  • Seeing the deal size and projected close date is also helpful.
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Cons
Scratchpad, Inc.
  • When pulling in Salesforce reports, it doesn't have full ability to do grouping/sorting.
  • When looking at pipeline view there's not an ability to expand the default view to see more than 5 people per group.
  • It'd be nice if comments would go as a task rather than a buzz.
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Zoom
  • Zoom IQ's graphics need improvement to be more intuitive.
  • Zoom IQ does not allow you to analyze several voices simultaneously. It becomes very complicated to expand the conversations to more students.
  • Personalized feedback does not always respond correctly to what has been said. There is room for improvement in audio and voice analysis.
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Likelihood to Renew
Scratchpad, Inc.
No answers on this topic
Zoom
It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
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Alternatives Considered
Scratchpad, Inc.
It doesn't. Scratchpad is more agile and much easier to use as a seller managing a large patch with lots of opportunities. SAP is robust but is far more complicated and involves a lot more inputs to get the same outputs that you can get with Scratchpad in half the time and effort.
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Zoom
The features these sales enablement tools provide are pretty much the same in the aspect of usability and functionality. The advantage Zoom IQ gets over others is easy of integrating it with the default communication and collaboration tool from Zoom. Keeping things connected helps in better insights and value add.
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Return on Investment
Scratchpad, Inc.
  • I save many hours a week using Scratchpad to simply manage my tasks.
  • I no longer waste time waiting for SFDC to load.
  • I can easily create opps, adjust the pipeline, and check to see if someone is already prospecting into an account.
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Zoom
  • There is not much negative impact of Zoom only let say your sales conversion didn't happen then the money is wasted.
  • Even if the sales conversion doesn't happen you can get insights about the strategies discussed.
  • Actionable feedback helped us to quickly close the sales deal.
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ScreenShots