What users are saying about
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 2 reviews and ratings
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 105 reviews and ratings
Attribute Ratings
- SearchInform Risk Monitor and Zix Email Encryption (ZixEncrypt) are tied in 1 area: Likelihood to Recommend
Likelihood to Recommend
9.0
SearchInform Risk Monitor
90%
2 Ratings
9.0
Zix Email Encryption (ZixEncrypt)
90%
102 Ratings
Likelihood to Renew
SearchInform Risk Monitor
N/A
0 Ratings
8.5
Zix Email Encryption (ZixEncrypt)
85%
6 Ratings
Usability
SearchInform Risk Monitor
N/A
0 Ratings
8.8
Zix Email Encryption (ZixEncrypt)
88%
100 Ratings
Availability
SearchInform Risk Monitor
N/A
0 Ratings
9.0
Zix Email Encryption (ZixEncrypt)
90%
6 Ratings
Performance
SearchInform Risk Monitor
N/A
0 Ratings
9.0
Zix Email Encryption (ZixEncrypt)
90%
6 Ratings
Support Rating
SearchInform Risk Monitor
N/A
0 Ratings
8.8
Zix Email Encryption (ZixEncrypt)
88%
11 Ratings
In-Person Training
SearchInform Risk Monitor
N/A
0 Ratings
9.1
Zix Email Encryption (ZixEncrypt)
91%
1 Rating
Online Training
SearchInform Risk Monitor
N/A
0 Ratings
8.0
Zix Email Encryption (ZixEncrypt)
80%
3 Ratings
Implementation Rating
SearchInform Risk Monitor
N/A
0 Ratings
8.1
Zix Email Encryption (ZixEncrypt)
81%
14 Ratings
Product Scalability
SearchInform Risk Monitor
N/A
0 Ratings
9.0
Zix Email Encryption (ZixEncrypt)
90%
3 Ratings
Likelihood to Recommend
SearchInform Risk Monitor
Searchinform is useful for monitoring the company's information flows, as well as for collecting data on user actions.

Verified User
Manager in Information Technology
Insurance Company, 5001-10,000 employeesZix Email Encryption (ZixEncrypt)
Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!

Verified User
Manager in Information Technology
Medical Practice Company, 51-200 employeesPros
SearchInform Risk Monitor
- Collecting information.
- Separate indexing.
- Lots of useful functionality.

Verified User
Manager in Information Technology
Insurance Company, 5001-10,000 employeesZix Email Encryption (ZixEncrypt)
- Zix scans outbound emails for personal financial information and encrypts accordingly.
- Zix scans outbound emails for health information and encrypts accordingly.
- Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
- Zix was very easy to implement on our email domain with a few clicks of the mouse.

Verified User
C-Level Executive in Information Technology
Non-Profit Organization Management Company, 51-200 employeesCons
SearchInform Risk Monitor
- Change Microsoft SQL.
- Need fewer consoles.
- No UBA.

Verified User
Manager in Information Technology
Insurance Company, 5001-10,000 employeesZix Email Encryption (ZixEncrypt)
- There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
- Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.

Verified User
C-Level Executive in Finance and Accounting
Financial Services Company, 51-200 employeesPricing Details
SearchInform Risk Monitor
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
Optional
Starting Price
—Zix Email Encryption (ZixEncrypt)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 8.5
Based on 6 answers
It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
IT Manager
Computer SourceReal Estate, 11-50 employees
Usability
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 8.8
Based on 100 answers
From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
Director of IT
Lytal, Reiter, Smith , Ivey, and Fronrath LLPLaw Practice, 51-200 employees
Reliability and Availability
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 9.0
Based on 6 answers
The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.

Verified User
Engineer in Information Technology
Education Management Company, 501-1000 employeesPerformance
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 9.0
Based on 6 answers
there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
IT Manager
Computer SourceReal Estate, 11-50 employees
Support Rating
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 8.8
Based on 11 answers
I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
Director, Data and Information Systems
North Central Texas Trauma Regional Advisory CouncilHospital & Health Care, 11-50 employees
In-Person Training
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 9.1
Based on 1 answer
The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
IT Manager
Computer SourceReal Estate, 11-50 employees
Online Training
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 8.0
Based on 3 answers
The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.

Verified User
Engineer in Information Technology
Education Management Company, 501-1000 employeesImplementation Rating
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 8.1
Based on 14 answers
Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.

Verified User
Manager in Information Technology
Hospital & Health Care Company, 501-1000 employeesAlternatives Considered
SearchInform Risk Monitor
No answers on this topic
Zix Email Encryption (ZixEncrypt)
We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
Vice President, Information Technology
INSURICAInsurance, 501-1000 employees
Scalability
SearchInform Risk Monitor
No score
No answers yet
No answers on this topic
Zix Email Encryption (ZixEncrypt)
Zix Email Encryption (ZixEncrypt) 9.0
Based on 3 answers
It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
IT Manager
Computer SourceReal Estate, 11-50 employees
Return on Investment
SearchInform Risk Monitor
No answers on this topic
Zix Email Encryption (ZixEncrypt)
- We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
- While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
Director - IT Governance and Security
State of Colorado Governor's Office of Information TechnologyGovernment Administration, 501-1000 employees