Semeon Insights vs. Verint Voice of the Customer
Semeon Insights vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Semeon Insights | Enterprise companies (1,001+ employees) | Semeon is a text analytics platform specializing in VOC data. We tell you what your customers think and want in real-time, so you can improve their CX. According to the vendor, Semeon overcomes language complexity by detecting irony, sarcasm, cultural context and bias and help gather a correct representation of what customers are saying, enabling brands to be as responsive as possible. To become customer-centric is to be able in quasi real time to grasp the meaning behind what… | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Semeon Insights | Verint Voice of the Customer | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | The amount of data consumed will vary from customer to customer and will cause the price to vary as well. As a result, pricing will be a base price with the estimated data consumption which can be modified every month. | — | ||||||||||||||
More Pricing Information |
Semeon Insights | Verint Voice of the Customer | |
---|---|---|
Top Pros | ||
Top Cons | No answers on this topic |
|
Semeon Insights | Verint Voice of the Customer | |
---|---|---|
Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Semeon Insights | Verint Voice of the Customer | |
---|---|---|
Likelihood to Recommend | - (0 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | - (0 ratings) | 9.7 (2 ratings) |
Usability | - (0 ratings) | 8.6 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (3 ratings) |
Semeon Insights | Verint Voice of the Customer | |
---|---|---|
Likelihood to Recommend | Semeon Analytics Inc No answers on this topic | Verint |
Pros | Semeon Analytics Inc No answers on this topic | Verint |
Cons | Semeon Analytics Inc No answers on this topic | Verint |
Likelihood to Renew | Semeon Analytics Inc No answers on this topic | Verint |
Usability | Semeon Analytics Inc No answers on this topic | Verint |
Support Rating | Semeon Analytics Inc No answers on this topic | Verint |
Alternatives Considered | Semeon Analytics Inc No answers on this topic | Verint |
Return on Investment | Semeon Analytics Inc No answers on this topic | Verint |
ScreenShots | Semeon Insights Screenshots |