Shared Contacts for Gmail enables Google Workspace (G-Suite) & Gmail users to create, manage, share team address books (labels) from anywhere (Gmail, Google Contacts, Mobile phones etc.). Define access permissions exactly like you would do with a Google Doc: View Only Edit Delete permission Re-share Transfer of ownership Access contacts shared from anywhere in a workspace (Gmail, Google Contacts, Calendar, Mobile phones etc.).…
It stacks up pretty well against Google Drive. I would say that Shared Contacts works hand in hand with Drive and they are both equally important to Gmail as a whole. I don't know if I could do my job without Shared Contacts or Google Drive. Both [are] such amazing products.
Shared Contacts for Gmail is amazing to use when you need a lot of contact information on the go. If there's a medium level organization that needs a contact network that is easily accessible for remote work. I wouldn't recommend this for organizations whos works are based on …
Shared Contacts for Gmail has better compatibility with most every OS and device type with very few exceptions. There were some compatibility issues with Azure and Apple iOS based end points/devices. But comparatively, I personally have used all OS and device types. If …
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My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, …
This product is much better because we can share more precisely within our team. Cornerstone permissions were difficult to share vendors with all of our team members. It's all or none and not categories of information. For example, I may want our technicians to have access to …
Shared Contacts for Gmail is well suited for organizations that generate and coordinate long term partnerships and that have a big remote working component as a main form or working. It is less appropriate with organizations dedicated to sales and performance based ways of working. I would recommend it for medium size organizations.
I have been looking for a way to share our contacts within our organization for a while now. This process really improves how we were doing it within Google Sheets.
My only negative is that it has taken so long for it to be functional within Google.
My company used Zendesk Sell for a while, but the profiles weren't as manageable and easy accessed as Shared Contacts [for Gmail.] It resulted easier to update the contact information within Shared Contacts [for Gmail] and maintain the contact flow, than updating in Zendesk, and then manually go into gmail and continue the conversation. As well we don't use Shared Contacts [for Gmail] alone. We do accompany it with an internal operations system, were we manage the clients profile, but the combination between the two is perfect.