What users are saying about
45 Ratings
26 Ratings
45 Ratings
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Score 9.2 out of 100
26 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

SignNow

If you ever need documents to be signed, and want to save on paper + be more efficient, SignNow is a great option. The big thing for me is that it's really simple and easy to use, it's more cost-effective than the other big competitors, and delivers basically everything you need from a Digital Signing platform without charging a massive fee.
Grant Millar | TrustRadius Reviewer

SignRequest

It works great for us; we deal with contractors in different parts of the world and it has been perfect for securing e-signatures from them and having a signed contract that both parties have access to. I'm not sure where it would be less appropriateā€”perhaps when there are significant legal risks or something of that nature, but with the types of transactions we've been dealing with, it's been perfect.
Carter Durham | TrustRadius Reviewer

Pros

SignNow

  • Sell and leasing contracts are signed and returned digitally to and from any location. In my case, I am in charge of all Latin American countries, and our contracts include periodical renewals that are signed digitally.
  • Due to a high volume of inventory change, we do many amendments. These are signed digitally and accepted by all our customers.
  • Having a vault of signed documents, we have any necessary document available for immediate review.
  • SignNow is available for laptops, online, and for mobile phones and tablets. This means that we have all information on hands at any time.
  • The possibility to have corporate licenses helps to reduce licensing costs.
Jose Luis Reyes Graterol | TrustRadius Reviewer

SignRequest

  • e-Signatures- Businesses are all working online today. Paper contracts are becoming more and more obsolete, so you need a solution that provides online contracts.
  • Price- SignRequest has one of the more attractive price points for businesses.
  • Usability- Our team was able to figure out how to use SignRequest without too much hassle, although some competitors have more intuitive products.
Anonymous | TrustRadius Reviewer

Cons

SignNow

  • Being able to edit a document after it has been sent to someone
  • Being able to choose a folder rather than archive bulk invites
  • Being able to add or remove documents from an incomplete group document after it has been sent
Anonymous | TrustRadius Reviewer

SignRequest

  • I think the "prepare document" screen can be a little more user-friendly
  • A way to keep the documents organized a bit better on the documents screen
  • I would also love a way to keep the contacts organized--or to transfer contacts from our database to the site
R. Melissa Masoom | TrustRadius Reviewer

Usability

SignNow

SignNow 10.0
Based on 2 answers
If anyone has ever used an online signature platform, they will understand how to use this from the customer-facing area. In terms of setup and execution, it is a lengthy process but once done a few times is easy to execute. I also think that our documents are a little bit more lengthy, and thus, require some additional time just in the volume of pages.
Olivia Capizzi | TrustRadius Reviewer

SignRequest

SignRequest 10.0
Based on 1 answer
I have found it easy to use and self-explanatory from day one. I love how clear and easy it is to use since I am not techy!
Meredith Brough | TrustRadius Reviewer

Support Rating

SignNow

SignNow 7.1
Based on 37 answers
Not really sure. Have not really used SignNow support. I usually end up asking the folks at Zapier, as they have consistent and solid quality customer service, and most issues I run in to are regarding integrations from SignNow to other services. Never really had an issue with SignNow itself.
Gabe Hirsch | TrustRadius Reviewer

SignRequest

SignRequest 8.8
Based on 12 answers
Easy to understand supporting documents with a great search feature to easily find the information I need for legal purposes, API connections, how to connect Gmail or G Suite, along with the ability to send a message to them. They don't seem to have an online chat feature or a call option, but that's why it's so inexpensive. Since it's already easy to use, it takes less time to find out information.
Matthew Veil | TrustRadius Reviewer

Alternatives Considered

SignNow

We looked at several different offerings such as HelloSign and DocuSign, but SignNow offered the same basic options for a lot less money. It was easy to implement and very user friendly. We didn't need a lot of bells and whistles which the other guys offered which honestly just complicated things.
Allison McLain | TrustRadius Reviewer

SignRequest

Adobe Acrobat left me frustrated and annoyed. I was wasting hours each week trying to upload contracts and agreements and customize them for each client. It never sent right and ended up being more frustrating for us and our clients in the end. So I tested some other tools before coming across SignRequest in a Google search. I started with their free plan which offered so much for a small business owner. As our business grew, we upgraded and haven't looked back. From day one I've never had an issue with this tool and recommend it to anyone looking for an online easy to use software to manage signing documents and contracts
Becky Burgess | TrustRadius Reviewer

Return on Investment

SignNow

  • SignNow has definitely had a positive impact on my ROI because time is the ultimate resource that we can never get back, and having SignNow is a companion that saves us time!
  • In the times that our clients were unable to sign on their mobile device, it definitely took additional time to walk them through the steps which are the opposite of what we are wanting with a service like SignNow. This was, however, a small percentage of the clients we worked with.
Jon Soucy | TrustRadius Reviewer

SignRequest

  • Positive impact - able to complete onboarding process electronically rather than ask new employees to complete documents and scan them back
  • Negative impact - have heard from several employees that the UI makes it tedious to complete documents that have a lot of fields
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

SignNow

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$8

SignNow Editions & Modules

Additional Pricing Details

SignRequest

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

SignRequest Editions & Modules

Edition
Start$0.001
Professional$8.001
SMEminimal $16.002
EnterpriseCustom3
APICustom4
  1. per user
  2. $4.00 per user
  3. per user
  4. per installation
Additional Pricing Details
For text message verification and bank payment verification additional fees apply

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