Smith.ai Live Website Chat is presented by the vendor as a fast & friendly way to capture, screen & convert website leads. The Smith.ai live chat agents answer questions, screen leads & schedule appointments 24/7. Custom AI chatbots can assist with screening basic questions to maximize meaningful interactions. Users pay for relevant chats only, and the vendor promises easy setup on all website platforms. Instant chat transcripts are available sent to an email, and CRM.
$1,407
per chat after 20
Sprinklr Service
Score 8.0 out of 10
N/A
Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights. Sprinklr Service – Enables customers to interact with a brand on their preferred channel for a consistent brand experience. Empowers agents with unified/360 customer view and…
$249
per month per seat
Pricing
Smith.ai Live Website Chat
Sprinklr Service
Editions & Modules
Starter
$140 + $7
per chat after 20
Basic
$300 + $6
per chat after 50
Pro
$600 + $5
per chat after 120
Custom
Let us know what you need
Sprinklr Service Self-Serve Plan
$249
Per month (billed annually) per seat
Sprinklr Service Enterprise Plan
Contact Us
Per month (billed annually) per seat
Offerings
Pricing Offerings
Smith.ai Live Website Chat
Sprinklr Service
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
Yes
Entry-level Setup Fee
No setup fee
Optional
Additional Details
All Live Chat packages include:
- Emailed chat transcripts
- Custom branding
- Mobile-optimized chat widget
- Unlimited Smart Q&A
- Unlimited Playbook: Program questions determined by previous answers to improve lead intake
- Real-time Spanish-to-English translation
- SMS/Text Answering
- One-time chat custom programming (hours vary by package)
- Web installation and set-up
- Phone and e-mail support
Additional features available:
- Integration with CRM software (including Salesforce and Clio), Zapier, Slack and others
- Appointment booking
- Additional custom programming support