12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100
69 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Secure Email Gateway

    9.0

    SpamTitan Email Security

    90%

    Zix Email Threat Protection

    Feature Set Not Supported
    N/A
    SpamTitan Email Security ranks higher in 7/7 features

    Anti-malware

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Cusomizability

    8.0
    80%
    1 Rating
    N/A
    0 Ratings

    Data Loss Protection

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Threat Detection

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Sandboxing

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    End-to-End Encryption

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Management Tools

    9.0
    90%
    1 Rating
    N/A
    0 Ratings

    Attribute Ratings

    • SpamTitan Email Security is rated higher in 2 areas: Likelihood to Recommend, Support Rating

    Likelihood to Recommend

    10.0

    SpamTitan Email Security

    100%
    2 Ratings
    8.4

    Zix Email Threat Protection

    84%
    27 Ratings

    Likelihood to Renew

    SpamTitan Email Security

    N/A
    0 Ratings
    10.0

    Zix Email Threat Protection

    100%
    1 Rating

    Usability

    SpamTitan Email Security

    N/A
    0 Ratings
    8.1

    Zix Email Threat Protection

    81%
    27 Ratings

    Support Rating

    10.0

    SpamTitan Email Security

    100%
    1 Rating
    9.0

    Zix Email Threat Protection

    90%
    4 Ratings

    Likelihood to Recommend

    TitanHQ

    For business email protection, I recommend SpamTitan Email Security. It comes with anti-phishing, ransomware protection, anti-spam, and virus protection features. All these features will keep your business email system safe from email threats that would otherwise affect your business operations.
    Read full review

    Zix Corporation

    I have already recommended Zix to a number of our coworkers in the home healthcare industry, and a number of those coworkers also use Zix, which makes it quite simple to connect with one another. Because it pertains to health care, which is an industry in which it is vital to maintain confidentiality and sensitivity, we also utilize it within our own organization to communicate with one another.
    Read full review

    Pros

    TitanHQ

    • Fast mail delivery
    • Easy to view and release messages that are not actually spam
    • Online portal is easy to navigate
    • Settings are easily customized
    Read full review

    Zix Corporation

    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Read full review

    Cons

    TitanHQ

    • Quarantine email is only sent once a day
    • Payments and billing are confusing and not clear
    • Sometimes whitelisted emails still get caught in spam
    Read full review

    Zix Corporation

    • Ease of use. Other competitors platform is WAY easier to use and customize.
    • You have to cover THE ENTIRE ORGANIZATION with coverage, even though only a handful will need to use email encryption
    • The Zix Protect platform is a complete joke to customize and use.
    Read full review

    Pricing Details

    SpamTitan Email Security

    Starting Price

    $17 10 users per Month (Starting Price)

    Editions & Modules

    SpamTitan Email Security editions and modules pricing
    EditionModules
    SpamTitan Cloud$17.001
    SpamTitan Private Cloud$17.002
    SpamTitan Gateway$17.003
    SpamTitan Gateway Cluster$17.004
    SpamTitan Cluster Node$17.005

    Footnotes

    1. 10 users per Month (Starting Price)
    2. 10 users per Month (Starting Price)
    3. 10 users per Month (Starting Price)
    4. 10 users per Month (Starting Price)
    5. 10 users per Month (Starting Price)

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $17.00

    Additional Details

    Zix Email Threat Protection

    Starting Price

    Editions & Modules

    Zix Email Threat Protection editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      Likelihood to Renew

      TitanHQ

      No answers on this topic

      Zix Corporation

      It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
      Read full review

      Usability

      TitanHQ

      No answers on this topic

      Zix Corporation

      It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
      Read full review

      Support Rating

      TitanHQ

      SpamTitan's support is very responsive. We have had very few interactions with them but each time, they responded quickly and resolved the issues promptly.
      Read full review

      Zix Corporation

      Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
      Read full review

      Alternatives Considered

      TitanHQ

      We selected SpamTitan many years ago, so nothing sticks out as to why we selected them versus the competition. They have been very good since then so we have not evaluated the competition recently.
      Read full review

      Zix Corporation

      Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
      Read full review

      Return on Investment

      TitanHQ

      • We keep our email system threat proof. This lets us focus on what matters to our business.
      • We are able to encrypt emails and this is a plus when it comes to privacy.
      Read full review

      Zix Corporation

      • Recommended Zix as secure email resource to the salesforce and seems to have been nicely adopted.
      • Peace of mind that some emails are hopefully getting encrypted and that we are more secure than we were before...sometimes. Again, there should be some indication to the sender that their information was sent securely. Even if it is a pop up or something.
      Read full review

      Screenshots

      Add comparison