What users are saying about
4 Ratings
4 Ratings
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Score 8.9 out of 100
8 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Stamped.io

If you want to generate valuable content that you can use on your website that provides a positive image of your business, Stamped.io can do it. We had absolutely no buyer feedback prior to Stamped.io. We have seen in actual customer reviews that the Stamped.io reviews are being read by customers and they consider them valuable.
Anonymous | TrustRadius Reviewer

ResellerRatings

ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
Anonymous | TrustRadius Reviewer

Pros

Stamped.io

  • Ease of use.
  • Integration with the BigCommerce feedback and review system.
  • A full-featured product suite that will meet the needs of most small to medium-sized eCommerce shops.
Kevin Bartholomew | TrustRadius Reviewer

ResellerRatings

  • Manually sending out review requests.
  • Easy implementation.
  • Responsive support team.
Ruth Whispell | TrustRadius Reviewer

Cons

Stamped.io

  • We haven't generated a whole lot of data as of right now, even being in business for two years, so a pain point for me is the analytics and trying to identify improvements. This is not really a deficiency of the software, just a lack of data.
Anonymous | TrustRadius Reviewer

ResellerRatings

  • Seller Ratings are available, but Product Reviews for your company shouldn't be part of a paid package.
  • Private/Public Replies should allow URLS to be clickable for ease-of-access.
  • The "Reports" feature could be explained in more depth.
Mark Anderson | TrustRadius Reviewer

Support Rating

Stamped.io

Stamped.io 9.1
Based on 2 answers
Support is flat out awesome, super responsive and have always addressed my questions quickly and thoroughly.
Kevin Bartholomew | TrustRadius Reviewer

ResellerRatings

ResellerRatings 9.3
Based on 4 answers
ResellerRatings support is pretty easy to get ahold of, and we usually got response within 24 hours.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Stamped.io

The only other service we used that's similar to Stamped.io is Feedback Five. That service is only similar in that it facilitates soliciting feedback. We use it for our marketplace business, not our website. I can say that Stamped.io is much more robust and valuable. The interface is more user-friendly, the campaigns are easy to set up, and working with customers directly in the UI is super simple.
Anonymous | TrustRadius Reviewer

ResellerRatings

We use both Trustpilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
Andrew Saladino | TrustRadius Reviewer

Return on Investment

Stamped.io

  • Positive increase of over 80% in feedback responses.
  • Trust is everything in our business and user reviews have contributed to a conversion increase of over 50%.
Kevin Bartholomew | TrustRadius Reviewer

ResellerRatings

  • ResellerRatings has had a positive impact on ROI by allowing us to quickly gather user ratings/reviews and integrate the aggregate review with Google's paid search ads (via star ratings showing in ads)
  • ResellerRatings has also had a positive impact on our business by allowing us to collect reviews and display on our website without the need for internal development resources and IT work (which would have been very costly for us).
  • One thing we had wanted to accomplish through the use of ResellerRatings was to display reviews on our website and provide that detail to Google in a consumable format which would result in star ratings showing in our organic search results. However, we were not able to accomplish this and Google never picked up our rating from the ResellerRating's widgets, so that was a bit of a letdown.
Anonymous | TrustRadius Reviewer

Pricing Details

Stamped.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

ResellerRatings

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

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