Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Statuspage
Score 7.2 out of 10
N/A
Atlassian Statuspage provides status updates for shared cloud resources to users, eliminating duplicate support tickets and displaying uptime status.
$29
per month
Webex App
Score 8.2 out of 10
N/A
The Webex App brings together Webex Calling, Meetings, and Messaging into a single application, fostering collaboration and unlocking more productive ways to work.
$0
user/month
Pricing
StatuspageWebex App
Editions & Modules
Hobby
$29
per month
Startup
$99
per month
Business
$399
per month
Enterprise
1,499
per month
Free
Free
Basic Plan
$0.00
user/month
Meet Plan
$13.50
user/month
Meet + Call Plan
$25.00
user/month
Enterprise Plan
Contact Sales
Offerings
Pricing Offerings
StatuspageWebex App
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
StatuspageWebex App
Project Management
Comparison of Project Management features of Product A and Product B
Statuspage
9.2
3 Ratings
17% above category average
Webex App
7.7
566 Ratings
1% below category average
Task Management9.01 Ratings7.4319 Ratings
Scheduling10.02 Ratings8.5440 Ratings
Workflow Automation8.02 Ratings7.2212 Ratings
Mobile Access10.02 Ratings8.6531 Ratings
Search9.02 Ratings7.3447 Ratings
Visual planning tools9.02 Ratings6.8238 Ratings
Gantt Charts00 Ratings7.8148 Ratings
Communication
Comparison of Communication features of Product A and Product B
Statuspage
8.0
3 Ratings
1% above category average
Webex App
8.2
609 Ratings
3% above category average
Chat10.01 Ratings8.7599 Ratings
Notifications10.03 Ratings8.8590 Ratings
Discussions2.01 Ratings8.8542 Ratings
Internal knowledgebase9.01 Ratings7.6267 Ratings
Integrates with Gmail and Google Hangouts9.01 Ratings5.3175 Ratings
Surveys00 Ratings7.8294 Ratings
Integrates with GoToMeeting00 Ratings9.2151 Ratings
Integrates with Outlook00 Ratings9.3382 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Statuspage
10.0
2 Ratings
23% above category average
Webex App
7.8
523 Ratings
1% below category average
Access control10.02 Ratings8.5329 Ratings
Advanced security features10.01 Ratings8.5337 Ratings
Versioning00 Ratings8.0309 Ratings
Video files00 Ratings7.8450 Ratings
Audio files00 Ratings8.4451 Ratings
Document collaboration00 Ratings7.8424 Ratings
Integrates with Google Drive00 Ratings4.6169 Ratings
Device sync00 Ratings8.5308 Ratings
Best Alternatives
StatuspageWebex App
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
StatuspageWebex App
Likelihood to Recommend
10.0
(3 ratings)
8.7
(676 ratings)
Likelihood to Renew
-
(0 ratings)
8.9
(30 ratings)
Usability
-
(0 ratings)
8.9
(392 ratings)
Availability
-
(0 ratings)
7.6
(10 ratings)
Performance
-
(0 ratings)
8.6
(10 ratings)
Support Rating
10.0
(1 ratings)
8.0
(395 ratings)
In-Person Training
-
(0 ratings)
8.2
(3 ratings)
Online Training
-
(0 ratings)
8.5
(6 ratings)
Implementation Rating
-
(0 ratings)
6.6
(13 ratings)
Configurability
-
(0 ratings)
7.0
(12 ratings)
Ease of integration
-
(0 ratings)
8.4
(9 ratings)
Product Scalability
-
(0 ratings)
8.3
(9 ratings)
Vendor post-sale
-
(0 ratings)
8.7
(8 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(9 ratings)
User Testimonials
StatuspageWebex App
Likelihood to Recommend
Atlassian
StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
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Cisco
I would really recommend Webex App to any of colleague or recommend the company's management to start using Webex App for virtual meeting in their organization as once the Webex App is installed in the system and most probably working professionals have access to high quality internet, it becomes extremely user-friendly and convenient to have a call with any of the team member of the organization.
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Pros
Atlassian
  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
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Cisco
  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review
Cons
Atlassian
  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review
Cisco
  • Easier group discussions, as default title is always "General" then the people listed, it can be difficult for some users to visualize who they are talking to if done quickly.
  • The ability to set my status as "available" so people know they can reach out to me, even if I haven't been at my desk for 10 minutes.
  • The ability to send a message based on someone's availability status (i.e. not in a meeting, or not presenting) rather than just time.
Read full review
Likelihood to Renew
Atlassian
No answers on this topic
Cisco
I don’t have access to video features.) In an age when our smartphones
do everything but call our friends, family, or clients, it’s refreshing
to have a desktop app that can make calls in the smartphone’s place. It
seems appropriate in a time when we’re all worried about the robots
rising and taking over the world. Why not transfer the functionality of a
telephone to the same computer where we program those world-dominating
robots? It’s practical. Cisco Jabber takes the classic idea of making
calls with a phone and puts it in the same place where we spend most of
our worktime. This frees up desk space, as well as keeps the smartphone
available for what it was invented to do: take Instagram photos. Not to
mention, because it has its own number, it makes it easier to contact
clients without having to give them your personal phone number. Need to
make a call, but you don’t want to share your home phone? Cisco Jabber
makes that easy. And best of all, because you call through your
computer, all you need is a microphone to speak and speakers to listen,
and you never have to pick up the phone at all. If you hate having
sweaty ears, then Cisco Jabber is your app of choice. Note: Because I
have access to phone features only, and Cisco Jabber has more available
that I can’t use, I can see where it may also be a pro for business
owners that Cisco apparently allows custom features availability for
users, depending on roles.
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Usability
Atlassian
No answers on this topic
Cisco
Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
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Reliability and Availability
Atlassian
No answers on this topic
Cisco
I would say every time I open it, it is there, there are times that our users have to sign out and back in to get it to work or even do a full exit as the app will disconnect from the controlling the desk phone, but some easy steps to sign-out or fully exit the app gets the user back up and running quickly.
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Performance
Atlassian
No answers on this topic
Cisco
Software loads and runs well. I like the ability to run the full app version, or, just run through a browser using a lightweight webex experience. In a pinch, this ability has saved my bacon when I had to connect in an emergency on a borrowed phone or computer
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Support Rating
Atlassian
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Cisco
The support team is quick in reverting to the issues faced, and it has multiple language support, which would be very helpful for some instances. Their expertise in resolving queries is instantaneous. Most of the common lags/issues in the application are identified and fixed with regular updates.
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In-Person Training
Atlassian
No answers on this topic
Cisco
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training
Atlassian
No answers on this topic
Cisco
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
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Implementation Rating
Atlassian
No answers on this topic
Cisco
There was quite a bit of back and forth with TAC and Cisco Reps to get it fully up and running but we did get there. Some of which had to do with documentation was not fully understandable. But with Cisco TAC we were able to get fully up and running.
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Alternatives Considered
Atlassian
I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
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Cisco
A lot of drops from calls/meetings frustrated me and my customers in some cases, but with Webex App, I see very less (or even null) drops, even when I am streaming HD content through my camera, even when I connected with the support team for other products for an explanation, they blame it on ISP even though my ISP gives around 200 Mbps speed, Webex App is miraculously never "affected" by ISP speed.
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Scalability
Atlassian
No answers on this topic
Cisco
Once everything is in place on the back end getting Webex on a user's PC is now very easy and with single sign-on, users are able to sign in without having to remember another password. Just make sure you have all the user settings in CUCM, CUC set right, and that they have the needed licenses in Webex Control Hub.
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Return on Investment
Atlassian
  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
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Cisco
  • Cisco Jabber helped us develop a Business Continuity Plan in case of emergencies.
  • It allowed our employees to answer their office-phones remotely.
  • It saved us a 10.000$ investment every 4 years on the desk phones for only the Turkey office, possibly much higher figures on the global scale of Hilti.
Read full review
ScreenShots