What users are saying about
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1025 Ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.1 out of 100

Webex App

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1025 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Statuspage ranks higher in 2 feature sets: Project Management, File Sharing & Management
  • Webex App ranks higher in 1 feature set: Communication

Project Management

9.2

Statuspage

92%
8.2

Webex App

82%
Statuspage ranks higher in 6/7 features

Task Management

9.0
90%
1 Rating
8.2
82%
201 Ratings

Scheduling

10.0
100%
2 Ratings
8.7
87%
294 Ratings

Workflow Automation

8.0
80%
2 Ratings
8.0
80%
159 Ratings

Mobile Access

10.0
100%
2 Ratings
8.9
89%
329 Ratings

Search

9.0
90%
2 Ratings
8.1
81%
267 Ratings

Visual planning tools

9.0
90%
2 Ratings
8.2
82%
181 Ratings

Gantt Charts

N/A
0 Ratings
7.7
77%
117 Ratings

Communication

8.0

Statuspage

80%
8.4

Webex App

84%
Statuspage ranks higher in 4/8 features

Chat

10.0
100%
1 Rating
9.0
90%
360 Ratings

Notifications

10.0
100%
3 Ratings
8.7
87%
354 Ratings

Discussions

2.0
20%
1 Rating
8.9
89%
336 Ratings

Internal knowledgebase

9.0
90%
1 Rating
8.0
80%
206 Ratings

Integrates with Gmail and Google Hangouts

9.0
90%
1 Rating
8.1
81%
162 Ratings

Surveys

N/A
0 Ratings
7.9
79%
225 Ratings

Integrates with GoToMeeting

N/A
0 Ratings
8.3
83%
132 Ratings

Integrates with Outlook

N/A
0 Ratings
8.7
87%
311 Ratings

File Sharing & Management

10.0

Statuspage

100%
8.3

Webex App

83%
Webex App ranks higher in 6/8 features

Access control

10.0
100%
2 Ratings
8.4
84%
242 Ratings

Advanced security features

10.0
100%
1 Rating
8.3
83%
252 Ratings

Versioning

N/A
0 Ratings
8.0
80%
190 Ratings

Video files

N/A
0 Ratings
8.1
81%
283 Ratings

Audio files

N/A
0 Ratings
8.5
85%
281 Ratings

Document collaboration

N/A
0 Ratings
8.3
83%
272 Ratings

Integrates with Google Drive

N/A
0 Ratings
8.4
84%
157 Ratings

Device sync

N/A
0 Ratings
8.4
84%
229 Ratings

Attribute Ratings

  • Statuspage is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

10.0

Statuspage

100%
3 Ratings
8.7

Webex App

87%
423 Ratings

Likelihood to Renew

Statuspage

N/A
0 Ratings
7.3

Webex App

73%
10 Ratings

Usability

Statuspage

N/A
0 Ratings
8.8

Webex App

88%
360 Ratings

Availability

Statuspage

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Performance

Statuspage

N/A
0 Ratings
9.0

Webex App

90%
1 Rating

Support Rating

10.0

Statuspage

100%
2 Ratings
8.5

Webex App

85%
398 Ratings

In-Person Training

Statuspage

N/A
0 Ratings
9.1

Webex App

91%
2 Ratings

Online Training

Statuspage

N/A
0 Ratings
8.9

Webex App

89%
3 Ratings

Implementation Rating

Statuspage

N/A
0 Ratings
9.0

Webex App

90%
6 Ratings

Configurability

Statuspage

N/A
0 Ratings
9.0

Webex App

90%
2 Ratings

Ease of integration

Statuspage

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Product Scalability

Statuspage

N/A
0 Ratings
10.0

Webex App

100%
1 Rating

Vendor post-sale

Statuspage

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Vendor pre-sale

Statuspage

N/A
0 Ratings
8.0

Webex App

80%
1 Rating

Likelihood to Recommend

Atlassian

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance. StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Read full review

Cisco

In case of meetings with external vendors, we can restrict permissions to external participants. This is a radical and very useful feature that helps us manage our company privacy better. When organising training programmes for our interns, we download the attentiveness data from Webex at the end of the session, which helps us monitor the level of seriousness and meticulousness of our interns.
Read full review

Pros

Atlassian

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Read full review

Cisco

  • High-quality, high-impact communications in our workflow.
  • It's great for sharing large documents, it doesn't slow down our communications.
  • The dark mode is excellent, it has a good image and seamless integration features.
  • We can record meetings, which is perfect for backing up any information that may be overlooked.
Read full review

Cons

Atlassian

  • I wish I had more ways to customize the layout.
  • I wish I could show custom date ranges when looking at historical up-time.
Read full review

Cisco

  • Chromecast integration so that Webex can be sent to a normal TV or Monitor, rather than just to WebEx Boards.
  • Having an option to create publically searchable spaces so that a community can be grown around Webex.
  • A Meraki app/bot to push notification to the Webex App.
Read full review

Pricing Details

Statuspage

Starting Price

$0

Editions & Modules

Statuspage editions and modules pricing
EditionModules
FreeFree1
Hobby292
Startup993
Business3994
Enterprise1,4995

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Webex App

Starting Price

$0 user/month

Editions & Modules

Webex App editions and modules pricing
EditionModules
Basic Plan$0.001
Meet Plan$13.502
Meet + Call Plan$25.003
Enterprise PlanContact Sales4

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Pricing Info

Likelihood to Renew

Atlassian

No answers on this topic

Cisco

Webex App is really easy to use, friendly interface and feature rich application. Besides that, there are some few bugs and instability to correct to give a 10 grade in my opinion. The application sometimes lost audio device configuration, specially when used with Microsoft Windows 11. It is somehow annoying behavior, not frequently but it forces you to restart Windows to get it back to normal condition.
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Usability

Atlassian

No answers on this topic

Cisco

Webex is quite usable, and it is, in fact very easy to use as well. You don't need a lot of documentation to learn how to use the app as it's mostly self-explanatory. The user interface is easy on the eyes, and people can see buttons without issues. Overall, WebEx's front-end design is great and I don't have much issue with it.
Read full review

Reliability and Availability

Atlassian

No answers on this topic

Cisco

We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Read full review

Performance

Atlassian

No answers on this topic

Cisco

I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Read full review

Support Rating

Atlassian

Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
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Cisco

The support offered by the Webex App customer support team is outstanding and very helpful. All the way from deployment, to set up to usage, any issues you dire t to them are responded to almost instantly. More so, they do follow-ups to ensure you are completely satisfied with the services they offered.
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In-Person Training

Atlassian

No answers on this topic

Cisco

I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
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Online Training

Atlassian

No answers on this topic

Cisco

Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Read full review

Implementation Rating

Atlassian

No answers on this topic

Cisco

Implementation was quite smooth
Read full review

Alternatives Considered

Atlassian

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc. I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Read full review

Cisco

I had to choose Webex App, my company uses it. It stacks up very poorly in the UI/UX department. The whole app is a mess. If it wasn’t a mess it would’ve taken over as the app of the pandemic. It needs a fundamental redesign. I hate using it.
Read full review

Scalability

Atlassian

No answers on this topic

Cisco

Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Read full review

Return on Investment

Atlassian

  • Helps organize communication to our clients during an incident.
  • Demonstrates our level of transparency to prospects.
Read full review

Cisco

  • We have a different approach because we are working in the Education field. Many students use now Webex in their jobs.
  • Many teachers have now good skills for online education due to Webex conferences.
  • Our students have good jobs and they manage to access Universities due to our Webex conferences.
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