What users are saying about
5 Ratings
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Top Rated
531 Ratings
5 Ratings
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Score 9.6 out of 100

Webex App

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Top Rated
531 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

Statuspage

StatusPage is well suited for notifications on services and products. If you need to have a passive way to notify users, internal staff, or executives on the status of SaaS services, StatusPage is a low barrier way to do this with minimal setup and maintenance.StatusPage is not well suited for scenarios in which you want info kept private. If StatusPage is updated, the subscribers to those alerts will be notified so you just want to make sure you're addressing the right audience with updates.
Anonymous | TrustRadius Reviewer

Webex App

The application is available in a catlike way for any user who requires business and traditional collaboration. It is not necessary to have a paid license in order to enjoy the benefits of the Webex App. Simply register with a personal email to make use of instant messaging, free Webex meetings, [and] share files safely in the Cisco cloud.
Marco Conde | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Statuspage
9.5
Webex App
8.1
Task Management
Statuspage
9.0
Webex App
8.1
Scheduling
Statuspage
10.0
Webex App
8.4
Workflow Automation
Statuspage
10.0
Webex App
7.4
Mobile Access
Statuspage
10.0
Webex App
8.9
Search
Statuspage
9.0
Webex App
8.6
Visual planning tools
Statuspage
9.0
Webex App
7.9
Gantt Charts
Statuspage
Webex App
7.6

Communication

Statuspage
8.0
Webex App
8.3
Chat
Statuspage
10.0
Webex App
9.0
Notifications
Statuspage
10.0
Webex App
8.5
Discussions
Statuspage
2.0
Webex App
8.3
Internal knowledgebase
Statuspage
9.0
Webex App
8.2
Integrates with Gmail and Google Hangouts
Statuspage
9.0
Webex App
8.0
Surveys
Statuspage
Webex App
7.2
Integrates with GoToMeeting
Statuspage
Webex App
8.3
Integrates with Outlook
Statuspage
Webex App
8.6

File Sharing & Management

Statuspage
10.0
Webex App
8.2
Access control
Statuspage
10.0
Webex App
8.1
Advanced security features
Statuspage
10.0
Webex App
8.6
Versioning
Statuspage
Webex App
7.9
Video files
Statuspage
Webex App
8.0
Audio files
Statuspage
Webex App
8.4
Document collaboration
Statuspage
Webex App
8.1
Integrates with Google Drive
Statuspage
Webex App
8.2
Device sync
Statuspage
Webex App
8.5

Pros

Statuspage

  • Interface is very intuitive and easy to use with very little training.
  • Ability to customize messaging for events and notify before, during and after maintenance.
  • Integrations with app like Twitter and Slack.
  • Ability to automate all our maintenance notifications.
Anonymous | TrustRadius Reviewer

Webex App

  • It can be used for voice communications (VoIP and PSTN), video calls, video conference, connect to a video endpoint, we can exchange messages in the safe and always on environment and last but not least, we can share content [in] the app [with] a group of people or individually.
  • The app has the same look and feel in all the platforms, Windows, MacOS, Linux, iOS, and Android which is a great value considering user experience.
  • The robustness and the stability of the app is a key point. You can use it all day long and no glitches, no issues, it just works.
Eduardo Viero | TrustRadius Reviewer

Cons

Statuspage

  • StatusPage is nice because it keeps a rolling update on the previous statuses, but when it displays in Hipchat it just shows the last update.
Anonymous | TrustRadius Reviewer

Webex App

  • Webex App could use a slight improvement on the search feature. I find that sometimes when searching for specific results that I know exist, I have to manually find them from Spaces that have long since moved on from that topic. After finding the phrase I was searching for, sometimes there is no difference between the needed message and the exact searched phrase.
  • I would like to be able to turn off "Log Missed Calls" from Webex App like you can do with CUCM and Cisco phones. I would rather not know that Webex App specifically, missed a call when I have answered the call on my desk phone.
  • I believe the Whiteboard and shared content could be surfaced better. I use the Webex App daily, so I am quite familiar with the location of those somewhat hidden features, but I believe many others would benefit from a slightly more inclusive UI around that content creation/tracking.
Mitchell Bumgarner | TrustRadius Reviewer

Likelihood to Renew

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.1
Based on 5 answers
Now, we can't see any other option but Cisco Webex Teams and Cisco's collaboration products to keep our communications up to date and with enough tools and features to confront any posible situation, being a normal work year or a year like this 2020, wich has make us all prove ourselves what we're able to do in manners we haven't even think of before.
Anonymous | TrustRadius Reviewer

Usability

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.8
Based on 130 answers
The platform is incredible usable for day to day work life, especially during the Covid-19 era when the majority of us are remote. The features like creating a space or leveraging your personal room are similar to jumping in a conference room if we were in person. I have been able to maintain high levels of productivity consistently as I would have in the office over the past 15months. Although only transitioning to Webex in the last couple of months, the features allow for an all in one experience which just makes that collaboration and communication even simpler
Anonymous | TrustRadius Reviewer

Reliability and Availability

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
We have not ran into any availability issues or concerns with WebEx. Product reliability has been great
Brian Munn | TrustRadius Reviewer

Performance

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 1 answer
I believe as with any cloud based application or solution that your individual connectivity is key to making the product a success. WebEx works will with just about any internet connection from cellular to WiFi
Brian Munn | TrustRadius Reviewer

Support Rating

Statuspage

Statuspage 10.0
Based on 2 answers
Support is very responsive although we haven't had to contact them in a time of emergency, all of our support inquiries were answered in a timely manner and usually resolved with their first response. Support responsiveness played a big role in our decision since if we need help during downtime, we can't really afford to wait.
Anonymous | TrustRadius Reviewer

Webex App

Webex App 8.6
Based on 174 answers
WebEx [(formerly Webex Teams)] service, being the general service provided for all applications developed by cisco, has an exemplary response speed of only a couple of hours from the time the support ticket is submitted. We like that the Webex team provides accurate information to assist in the resolution of any conflicts that may arise.
Gregory Thomas | TrustRadius Reviewer

In-Person Training

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 9.0
Based on 2 answers
I am very satisfied with my experience with Webex App in online training. The creation of the event is very easy with the possibility of scheduling it in advance. The management of participants, organizers, and animators is complete. The invitations are automated and by simply using emails we can create all the schedules of the training session
Abderrahim Benslimane | TrustRadius Reviewer

Online Training

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.5
Based on 2 answers
Very easy to create. All operations are done without any problems with our business growth. All people like the experience including me as an instructor. The tools that WebEx App offers us are very complete for working in a virtual classroom, whether it is sharing the screen, the different display modes, the whiteboard, or even the scoring tools on the screen, it allows me to do my job as an instructor as if I was face to face with the participants.
Abderrahim Benslimane | TrustRadius Reviewer

Implementation Rating

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 8.9
Based on 5 answers
Management involvement to get users to adopt is key. Users have a hard time changing to new software.
Brian Munn | TrustRadius Reviewer

Alternatives Considered

Statuspage

I would say StatusPage on its own is a great service. StatusPage for Hipchat can only be used with that specific chat client. But on its own StatusPage can be integrated with many tools, like Slack, email notifications, text notifications, etc.I don't know of a tool that compares with StatusPage. You could essentially host your own status site with Greed Yellow or Red statuses, but you would be missing out on the robustness of a tool that keeps historical data, uptime, and segregates services based on components.
Anonymous | TrustRadius Reviewer

Webex App

Honestly, I think Slack might be better than Webex when it comes to document sharing and the chat feature (DMs and groups). I love the "channel" concept. But Slack does not stand up against Webex when it comes to integrating features such as phone call/device connection. If Webex did not have this feature, I would most likely fight harder to use Slack.
Taylor S. Shelberg, MBA | TrustRadius Reviewer

Scalability

Statuspage

No score
No answers yet
No answers on this topic

Webex App

Webex App 10.0
Based on 1 answer
Cisco has designed WebEx to be scalable from small companies with only a few employees to enterprise organizations with thousands or employees without loosing any features or functionality
Brian Munn | TrustRadius Reviewer

Return on Investment

Statuspage

  • We were able to quickly train our entire support team to use this tool in less than 30 minutes, both to schedule maintenance and publish unexpected downtime. The product is so user friendly that it takes very little training to use proficiently.
  • Ease of integrations with existing services and software like Twitter and Slack allow us to reach further with our notification without creating new intake channels for stakeholders.
Anonymous | TrustRadius Reviewer

Webex App

  • Cisco Webex Team is extremely user friendly
  • We can use the additional feature to make your conferencing call very effective and productive.
  • While in this pandemic, we can share our issue through the share features so we can easily resolve our problem
  • Should be more work on notification and video sharing files.
Anonymous | TrustRadius Reviewer

Pricing Details

Statuspage

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Statuspage Editions & Modules

Edition
FreeFree
Hobby$292
Startup$992
Business$3992
Enterprise$1,4992
  1. none
  2. per month
Additional Pricing Details

Webex App

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Webex App Editions & Modules

Edition
Basic Plan$0.001
Meet Plan$13.501
Meet + Call Plan$20.001
Enterprise PlanContact Sales
  1. user/month
  2. none
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Statuspage
10.0
Webex App
8.6

Likelihood to Renew

Statuspage
Webex App
9.1

Usability

Statuspage
Webex App
8.8

Reliability and Availability

Statuspage
Webex App
10.0

Performance

Statuspage
Webex App
9.0

Support Rating

Statuspage
10.0
Webex App
8.6

In-Person Training

Statuspage
Webex App
9.0

Online Training

Statuspage
Webex App
8.5

Implementation Rating

Statuspage
Webex App
8.9

Scalability

Statuspage
Webex App
10.0

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