Stitch Labs was an inventory management software that included features such as multichannel selling and inventory control, with order and fulfillment management for retail. It was acquired by Square in July 2020, and new customers are no longer being accepted.
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Pricing
Stitch Labs (discontinued)
Editions & Modules
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Pricing Offerings
Stitch Labs (discontinued)
Free Trial
No
Free/Freemium Version
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Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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Community Pulse
Stitch Labs (discontinued)
Considered Both Products
Stitch Labs (discontinued)
Verified User
C-Level Executive
Chose Stitch Labs (discontinued)
Since this platform is no longer live it can no longer be used. We chose to move to Brightpearl. Brightpearl is a more powerful system and allows for more customized processes, apps, and features to tailor around specific businesses. The downside is Brightpearl is a bit more …
Seamless compared to Epicor. Epicor was and still is a pain to use. SL makes logistics and managing different aspects of the business easier for everyone.
We previously used ERPLY before this, but it could only handle 1 Shopify store and one amazon account. This was a real drawback for us because we would have to separate accounts for every country even if multi-countries were shipping from 1 central hub. It was less …
Stitch Labs was dependable and fairly easy to use. I liked how easy it was to update the Stitch Labs system but the lack of phone support and integration with more marketplaces was a deal breaker. We ended up switching to ShippingEasy's inventory system because it integrates …
I can't recommend Stitch Labs as it was discontinued as of June 2021 (after being purchased by Square). All existing users have had to move off the platform and it they are not taking new customers. Square has said they are going to relaunch a new version of Stitch Labs possibly sometime in the future, but release date and features have not been announced.
I think the usability of SL is seamless comparable to other systems that we have and still have. I think the user interface could be better in some aspects, but also has improved the way we do business. Once you get around the brief learning curve SL tends to be easy to use and navigate.
We originally had phone support but when Stitch Labs updated the pricing they removed phone support from our service tier. It was very frustrating. We used their email contact and the answers were fine but sometimes it takes too long to try to solve something over email when you want to just talk to someone and get a quick answer.