Stripe Payments vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Stripe Payments
Score 8.5 out of 10
N/A
Stripe is a payment gateway software solution which supports a range of payment related needs such as subscription management and recurrent billing via Stripe Billing, integration with third party payment services via the Stripe Connect API, assistance starting an Internet business which accepts payements via Stripe Atlas, fraud prevention via Stripe Radar, and payment analytics via Stripe Sigma. Additional features and modules include Stripe Issuing, which allows users to create,…
$0.02
per charge
WooCommerce
Score 7.7 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
Stripe PaymentsWooCommerce
Editions & Modules
Sigma
$0.02
per charge
Radar
$0.05
per screened transaction
Issuing
$0.10
per virtual card
Terminal
2.7% + 0.05
per successful charge
Integrated
2.9% + 0.30
per successful charge
Atlass
$500
one-time fee
Premium Support
1,800
per month
Customized
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
Stripe PaymentsWooCommerce
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Community Pulse
Stripe PaymentsWooCommerce
Considered Both Products
Stripe Payments
Chose Stripe Payments
Stripe was basically the easiest to install, configure, and use with my set up of WordPress with WooCommerce. Additionally, I was able to expand functionality with paid plugins to get me the setup I needed to sell to my customers. Other processors have the same fee structure, …
Chose Stripe Payments
We use Square for point of sale payments but we only use that occasionally if we are at an expo or similar. I have also used a credit card service from our bank but it was several years ago and it was technologically slow and expensive. Stripe is easier to use and reasonably …
Chose Stripe Payments
Stripe provides far better tools for reporting and tracking of revenue. It also enabled the feature to checkout on our website without requiring a redirect or having to complete a site audit as is required with some card processors. The website installation was completed within …
WooCommerce
Chose WooCommerce
From a functional perspective this can do everything that the others can do and for many developers it is the preferred platform for online stores that require a high level of customisation. It is an open source platform with a strong community of developers behind it who have …
Chose WooCommerce
One single word: cost!
Most WooCommerce alternatives have very high monthly or annual costs. WooCommerce permits to have an implementation cost (low or high based on customization) and a very low maintenance cost.
Even if some plugins are very expensive, the maintenance cost is a …
Top Pros
Top Cons
Features
Stripe PaymentsWooCommerce
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Stripe Payments
7.7
6 Ratings
16% above category average
WooCommerce
-
Ratings
Fraud Detection8.06 Ratings00 Ratings
API or SDK7.86 Ratings00 Ratings
Recurring Payment Support7.36 Ratings00 Ratings
Billing and Invoicing Support7.66 Ratings00 Ratings
Global Support7.85 Ratings00 Ratings
Payment Form Acceptance8.05 Ratings00 Ratings
Online Storefront
Comparison of Online Storefront features of Product A and Product B
Stripe Payments
-
Ratings
WooCommerce
7.9
88 Ratings
1% above category average
Product catalog & listings00 Ratings8.587 Ratings
Product management00 Ratings8.088 Ratings
Bulk product upload00 Ratings6.270 Ratings
Branding00 Ratings7.376 Ratings
Mobile storefront00 Ratings8.880 Ratings
Product variations00 Ratings6.880 Ratings
Website integration00 Ratings9.288 Ratings
Visual customization00 Ratings8.284 Ratings
CMS00 Ratings7.966 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
Stripe Payments
-
Ratings
WooCommerce
7.6
84 Ratings
1% below category average
Abandoned cart recovery00 Ratings7.655 Ratings
Checkout user experience00 Ratings7.784 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
Stripe Payments
-
Ratings
WooCommerce
8.5
77 Ratings
1% above category average
eCommerce security00 Ratings8.577 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
Stripe Payments
-
Ratings
WooCommerce
5.9
86 Ratings
25% below category average
Promotions & discounts00 Ratings6.583 Ratings
Personalized recommendations00 Ratings4.668 Ratings
SEO00 Ratings6.675 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
Stripe Payments
-
Ratings
WooCommerce
6.8
85 Ratings
15% below category average
Multi-site management00 Ratings5.342 Ratings
Order processing00 Ratings7.883 Ratings
Inventory management00 Ratings7.582 Ratings
Shipping00 Ratings6.276 Ratings
Custom functionality00 Ratings7.079 Ratings
Best Alternatives
Stripe PaymentsWooCommerce
Small Businesses
Apple Pay
Apple Pay
Score 9.3 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 9.3 out of 10
Shopify Plus
Shopify Plus
Score 9.1 out of 10
Enterprises
Adyen
Adyen
Score 8.6 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Stripe PaymentsWooCommerce
Likelihood to Recommend
8.5
(83 ratings)
7.8
(88 ratings)
Likelihood to Renew
10.0
(3 ratings)
10.0
(3 ratings)
Usability
9.0
(5 ratings)
7.1
(3 ratings)
Support Rating
10.0
(16 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Stripe PaymentsWooCommerce
Likelihood to Recommend
Stripe
We had a client who wanted a QR to use in their marketing, which enabled their clients to donate to us. It was so useful to be able to set it up, and we can track the views and donations received using this code. Another client with issues with our website wanted to set up a monthly subscription, so I sent her a payment link, which worked brilliantly. For clients that want to make one-time donations, it also lets the client choose the amount. The only scenario where we haven't been able to help is when clients want to change the card associated with the payment - whilst we understand it is for security/gdpr, it means they have to cancel and set up something new, which poses the danger that we may lose them as a customer.
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Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
Stripe
  • They are reliable. I can count on everything going smoothly with transactions.
  • They are accurate. I don’t run into problems with collecting the proper amounts or being overcharged for fees.
  • They have good customer service. If I have a question about the customer portal or a problem with a customer, they help me resolve these issues.
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Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
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Cons
Stripe
  • It would be nice to be able to see my Shopify payments from my main payment gateway. I currently have to go to Shopify for that.
  • The ability to be able to offer discounted rates at a smaller threshold would be nice.
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Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
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Likelihood to Renew
Stripe
Stripe is the leader in the industry when it comes to any type of industry. All that is needed is a plan and then implementing that plan either with a developer, or through the help of Stripe's customer service team to assist in getting you setup. The ease of use time it takes to get up and running is second to none
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
Stripe
Stripe offers a very easy-to-navigate platform with many different functions. From linking it to our website and accounting platform to tracking our payments, being able to issue a refund quickly if required, and setting up QR codes and payment links for subscriptions or one-time donations, it really covers so many aspects that we need and use on a weekly and monthly basis.
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Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Support Rating
Stripe
Stripe's support is nearly perfect – great attention to detail, fast response times, and a willingness to really dig into issues and get to the bottom of them. In the five years we've been using Stripe, the only negative thing I can say about their customer support is that it seems like there has been a slight shift to less technical front-line support agents, which means it's more likely your issue will have to be escalated before you get more information. This, however, has happened as Stripe rolled out more real-time support features like call and chat, and that really isn't workable if you're escalating everything right off the bat. It's absolutely an acceptable trade-off.
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Automattic
not muh support
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Implementation Rating
Stripe
It took less than an hour to have everything setup and running
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Automattic
No answers on this topic
Alternatives Considered
Stripe
Stripe is easier to use and offers better support and rates. My favorite part with Stripe is probably their ready-to-use plug-in that's offered for me. We have multiple eCommerce stores and we rely on our payment process going smoothly. The plug-in from Stripe is free, constantly updated, secure, and very easy to implement.
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Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Return on Investment
Stripe
  • It makes getting money from your clients really easy
  • It gives your clients the guarantee that their payment information is totally secure and confidentially used and kept
  • It is very easy to integrate with online assets of the company
  • In a couple of occasions, some companies have wanted me to use Stripe for them to pay me, and I have had a couple of hiccups. This was more related to the way that these companies set up the Stripe integration of my account to their platform. In both cases, the integration has not been possible and to this date, I still do not know why with exactitude.
  • As I said before, the commissions kept by Stripe could be lower, and shared with the CC companies, rather than having us clients pay for all of o it.
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Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
Read full review
ScreenShots