TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Yubico YubiKeys

Please fill out the form below to get in touch.

Yubico

Connect with Yubico

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with Yubico so that Yubico and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Twilio

    Score7.7 out of 10
    N/ATwilio offers a CPaaS and CCaaS solution, with the combination of its programmable Voice, Video, and Messaging APIs, as well as the Twilio Flex cloud contact center. Additional capabilities include Twilio's Elastic SIP Trunking, as well as API for WhatsApp.

    $0

    per min per participant

    Yubico YubiKeys

    Score9 out of 10
    N/AYubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.

    $3.94

    per month per user

    Pricing
    TwilioYubico YubiKeys
    Editions & Modules
    Programmable Video
    $0.0015
    per min per participant
    WhatsApp Business API
    $0.0042
    Per WhatsApp Template message sent
    WhatsApp Business API
    $0.005
    Per WhatsApp session message
    Elastic SIP Trunking
    $0.007
    Per min for termination
    Programmable Messaging
    $0.0075
    per message sent or received
    Programmable Voice
    $0.0085
    per minute to receive a call
    Programmable Voice
    $0.013
    per min to make a call
    Elastic SIP Trunking
    $0.045
    Per min for origination
    Twilio Conversations
    $0.05
    per active user per month
    Twilio Authy
    $0.09
    per authentication
    Programmable Wireless
    $0.1
    per MB
    Twilio Flex (Contact Center)
    $1
    per active user hour (5000 hours free)
    Programmable Wireless
    $2.00
    per SIM card
    Twilio SendGrid Email API
    $14.95
    per month up to 100k emails. (Up to 40k emails free for 30 days)
    Twilio SendGrid Marketing Campaigns
    $15
    per month for 5,000 contacts and 15,000 emails. Your first 2,000 contacts are free
    Twilio Flex (Contact Center)
    $150
    per named user per month (5000 hours free)
    No answers on this topic
    Offerings
    Pricing Offerings
    TwilioYubico YubiKeys
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details1. Pay-as-you-go pricing: Simple usage-based pricing without contracts. 2. Volume discounts: Discounts trigger as usage grows. 3. Free trial credit that includes full API access.—
    More Pricing Information
    Best Alternatives
    TwilioYubico YubiKeys
    Small Businesses
    Simplify360
    Score7.8 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    WatchGuard AuthPoint
    Score9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Symantec VIP
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TwilioYubico YubiKeys
    Likelihood to Recommend
    8.1
    (94 ratings)
    9.1
    (110 ratings)
    Likelihood to Renew
    7.5
    (5 ratings)
    8.3
    (8 ratings)
    Usability
    9.5
    (10 ratings)
    8.2
    (6 ratings)
    Availability
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    8.0
    (38 ratings)
    9.9
    (2 ratings)
    Support Rating
    5.7
    (16 ratings)
    6.4
    (1 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    8.2
    (4 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Professional Services
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    TwilioYubico YubiKeys
    Likelihood to Recommend
    Twilio
    I have tried other competitors. But I always end up going back to Twilio because I feel like it is dependable, easy to use, and, has competitive pricing. The only time I wouldn't recommend Twilio to someone as if they are completely inexperienced about using webhooks or APIs. Because you can't really just sign up and start using Twilio without connecting it to another platform first.
    Incentivized
    Read full review
    Yubico
    Great for securing admin accounts, VPN access, and anything exposed to phishing. They’re especially useful in environments pushing toward passwordless auth methods. Less ideal for very large rollouts without solid user training, or for legacy apps that don’t support modern auth, as they can add a bit of friction there.
    Incentivized
    Read full review
    Pros
    Twilio
    • Easy to see my team in one place, when they log in and out and what call status they are in.
    • Twilio is a simple, user friendly way to log in and out of work activities.
    • Excellent services and support.
    • The omnichannel feature which allows agents to get request from all channels.
    Incentivized
    Read full review
    Yubico
    • The durability and reliability of the Yubico YubiKeys is unmatched, making me feel safe to carry it with me on a keychain and have it accessible.
    • I'm confident in the hardware security of the Yubico YubiKeys, knowing that the key material is well protected and that tampering with the key would leave obvious traces. This makes key revocation decisions intuitive.
    • The ease of use of the Yubico YubiKeys for power users like myself is unmatched, and easy to train "less power" users on. The broad platform compatibility that Yubico was essential to is a huge driver here.
    Incentivized
    Read full review
    Cons
    Twilio
    • Control panel. Often, navigating through lists is challenging. I want endless scrolling, not pagination.
    • Conversational intelligence service require a Language. I would like it to detect it.
    • We would like to have some credit on clients that chose to use their own Twilio account.
    Incentivized
    Read full review
    Yubico
    • Occasionally, once or twice it might happen that I would press the key, but it'll not detect that I pressed the key. So I'd have to press it again, but that's just occasionally, sometimes. So maybe even if the key was a little bit bigger and I've detected that, I would've pressed it. But apart from that, I think it's pretty good.
    Incentivized
    Read full review
    Likelihood to Renew
    Twilio
    Unless we can get this handled quickly -- less than 1 week -- we will likely switch to another provider who, in my opinion, we'll have to spend close to $3,000 in development time to build a new integration for texting. Our clients need texting and I feel Twilio has failed us miserably.
    Incentivized
    Read full review
    Yubico
    As for implementing YubiKey its simple so I don't see us using anything else as we have experienced no issues so fare. Adding these to our environment is still new for us currently but in the transition phase I only see us buying YubiKey. It is highly rated and well known and cost is reasonable so no need to find another solution.
    Incentivized
    Read full review
    Usability
    Twilio
    Twilio has well documented APIs and examples. There are several tutorials, videos and Q&As regarding their services. So, usability is very good. I must say that advanced knowledge of telephony, API/Programming and error-handling is essential to make good use of Twilio. It's not just plug-and-play unless you are integrated with a system that has all of the programming built for it.
    Incentivized
    Read full review
    Yubico
    I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
    Incentivized
    Read full review
    Reliability and Availability
    Twilio
    No answers on this topic
    Yubico
    We have not experienced any issues with availability which is very important when you are dealing with a company that holds the keys to the gate. We have had more issues with availability from our SaaS providers before with authentication but that was on their end. YubiKey has worked every time for us over the course of the last 6 or so months we began testing phase.
    Incentivized
    Read full review
    Performance
    Twilio
    Twilio executes what it is designed to do: send SMS messages at scale while providing very good deliverability. I believe that Twilio is very good at what we use for adding SMS messages to our comms strategy. We can see those messages get opened and replied to, which is exactly what we are looking to achieve.
    Incentivized
    Read full review
    Yubico
    We have not seen any lag in loading pages and getting into systems or sites. In comparison to other 2FA and MFA options it is actually faster most of the time to authenticate due to not having to type in. We require users to have long passwords and when there is an option given for password less they jump on it with excitement. As we explore going password less on their PC's the YubiKey is going to make their lives a lot easier to access the resources they need.
    Incentivized
    Read full review
    Support Rating
    Twilio
    I have not had to communicate with Twilio support in the last 3 years but my past experience with them has been very positive. They replied to my previous requests promptly and kept me well informed to resolve my inquiries. With their documentation that's available, I hardly imagine why anyone would need to contact support since it's all there in a concise and easy to understand format. It would probably take you longer to type out a support ticket than to just open their doc websites.
    Incentivized
    Read full review
    Yubico
    We have only interacted with support once but it was quick and easily answered. Mostly just questions regarding adding this to certain apps.
    Incentivized
    Read full review
    Implementation Rating
    Twilio
    The developer APIs and SDKs are super easy to follow.
    Incentivized
    Read full review
    Yubico
    I figured it all out on my own with the excellent product documentation provided by Yubico. I even managed to produce a backup YubiKey in case I lost my frequently used one. This was crucial when I temporarily lost the original.
    Incentivized
    Read full review
    Alternatives Considered
    Twilio
    We evaluated many fundraising-based text-to-give programs and found the subscriptions prohibitively expensive for our small scale and uncertain first few years of development. While we may be willing to invest that kind of money after discovering how things work, we're happy with Twilio now and have no desire to start over.
    Incentivized
    Read full review
    Yubico
    Yubico YubiKeys has been a leader in the security key market, and I think they have a new product we just read about two days back and they can store up to a hundred private keys now. So I think this is what it distinguishes them from the market, apart from this, whatever features we need personally and for our customers. So they provide all those features, but versus the other brands.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Twilio
    Being in South Africa, direct local currency support would be nice
    Incentivized
    Read full review
    Yubico
    No answers on this topic
    Scalability
    Twilio
    No answers on this topic
    Yubico
    For us I feel like the ease of deployment has made this product very appealing, overall this will make the scalability very easy for us to push out once we roll out to our users and the management tools that we have looked at will make the admins like me happy as it is clear and easy to use. The rollout process looks to be very straight forward from the demos that we have looked at regarding the enterprise tools.
    Incentivized
    Read full review
    Return on Investment
    Twilio
    • We found that associates who had the opportunity to respond to a survey about their assigned job were 37% more likely to return to a job site
    • We were able to reduce the number of resources required to manually respond to associates using Twilio Studio, so those resources could have more time to complete other tasks
    • We were able to scale the number of associates who received survey messages at least by a factor of 8 without increasing our resource demand
    Incentivized
    Read full review
    Yubico
    • With Yubico YubiKeys, we no longer worry about unauthorized access to business data/resources, which saves us money and protects our business reputation.
    • Fast authentication using MFA and tap-and-go passwordless features ensures a better user experience and fast access.
    • Since we have a hybrid workforce, Yubico YubiKeys make it possible to secure our remote work.
    Incentivized
    Read full review
    ScreenShots

    Twilio Screenshots

    Screenshot of the “Explore Products” section, which is where to build products.Screenshot of the optional drag-and-drop visual editor and code editor.Screenshot of Flex, which is a programmable Contact Center that puts you in control.