What users are saying about
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
214 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.6 out of 101

Zapier

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
214 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 101

Likelihood to Recommend

Webgility

From small to medium to large businesses this solution frees up your team to spend the time with your clients and not be caught up in the endless world of data entry and accounting.
Ori Adler profile photo

Zapier

I would definitely recommend trying Zapier out because there aren't very similar options on the market and the free version lets you experiment with most features. Once you've tried it, I recommend upgrading to a paid version if you want to use it professionally because it's the only way you will have access to support,multi-step Zaps, and integrations that run in pseudo-real-time. Zapier is a service that's intended for users with any background and it works with a wide array of popular applications, so any organization using the web as part of their workflow will benefit from adopting it.
Juan Carlos Molina Castejón profile photo

Feature Rating Comparison

Online Storefront

Webgility
8.6
Zapier
Product management
Webgility
8.2
Zapier
Website integration
Webgility
9.1
Zapier

eCommerce Business Management

Webgility
7.7
Zapier
Inventory management
Webgility
8.6
Zapier
Shipping
Webgility
6.8
Zapier

Cloud Data Integration

Webgility
Zapier
8.5
Pre-built connectors
Webgility
Zapier
9.1
Connector modification
Webgility
Zapier
8.9
Support for real-time and batch integration
Webgility
Zapier
8.0
Data quality services
Webgility
Zapier
8.5
Data security features
Webgility
Zapier
8.0
Monitoring console
Webgility
Zapier
8.6

Pros

Webgility

  • Customer Service is helpful and supportive
  • Relatively quick
  • Ensuring to accurately import sales transactions and customer information to Quickbooks
Ginnie Pham profile photo

Zapier

  • It's a very intuitive interface. We learned it fast and we don't need to know any code to automate so many processes.
  • The number of web apps Zapier plugs in to is mind boggling! The rate of growth of: A. the amount of apps and B. the amount of triggers and actions on each app is impressive and means that, if it doesn't do what you want right now, it probably will soon. I wouldn't bother taking on a new app for us or our clients if I knew it couldn't plug in to Zapier.
  • One of our favourite tasks for Zapier is to automate our spreadsheets. Google Sheets (and Airtable) are far more powerful when you can trigger actions right from within your spreadsheet workflow.
Malcolm Colman-Shearer profile photo

Cons

Webgility

  • Initial set up can be a bit confusing, and not very intuitive for new users
Mark Testere profile photo

Zapier

  • I genuinely like everything about Zapier, the only negative I can drum up would be that once in a while I run into an app that doesn't have the trigger I want or at worst, a few apps that are not available for integration at all
Kyle Garrett profile photo

Usability

Webgility

No score
No answers yet
No answers on this topic

Zapier

Zapier 7.6
Based on 4 answers
It's very intuitive. You don't need to be overly technical to understand what is happening. It's relatively easy to use.
Malcolm Colman-Shearer profile photo

Support

Webgility

No score
No answers yet
No answers on this topic

Zapier

Zapier 7.9
Based on 5 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman profile photo

Alternatives Considered

Webgility

I did not find any other solution available for our need.
No photo available

Zapier

  • IFTTT just doesn't have enough power to be useful for us. It doesn't connect to tools we want to use and doesn't provide the kinds of triggers and actions we need.
  • PieSync is going to be useful for a different kind of workflow, where you need to keep two or more systems in sync (e.g. two CRMs.) It's going to be far more effective than trying to build all the possible Zaps you need to go back and forth keep both systems in sync.
  • We've also looked at tray.io which has more powerful features like branching and looping but isn't as easy to use and has now moved their price point well out of the reach of small businesses.
  • More tools are providing automations natively. eg. Agile CRM, Butler for Trello, Hubspot, but Zapier's breadth of integrations is far more appealing (or at least complementary to those native features) and also centralises all the automation activity in one place, rather than having to track down what setting it is in what app that created that automatic email which has a spelling error in it...
Malcolm Colman-Shearer profile photo

Return on Investment

Webgility

  • Time is money.
  • Increased productivity.
  • One stop for order processing.
John W profile photo

Zapier

  • It allows us to act quicker on leads, which in turn can become new business. The faster and more efficient this process becomes, the sooner we can scale it and bring in more new business.
Kyle Garrett profile photo

Pricing Details

Webgility

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)

Webgility Editions & Modules

Edition
Advanced$399/mo (Billed Annually)1
Premium$599/mo (Billed Annually)2
  1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
  2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

Zapier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zapier Editions & Modules

Additional Pricing Details

Add comparison