What users are saying about
12 Ratings
Top Rated
274 Ratings
12 Ratings
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Score 4.8 out of 100
Top Rated
274 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Webgility

From small to medium to large businesses this solution frees up your team to spend the time with your clients and not be caught up in the endless world of data entry and accounting.
Ori Adler | TrustRadius Reviewer

Zapier

I would definitely recommend trying Zapier out because there aren't very similar options on the market and the free version lets you experiment with most features. Once you've tried it, I recommend upgrading to a paid version if you want to use it professionally because it's the only way you will have access to support,multi-step Zaps, and integrations that run in pseudo-real-time. Zapier is a service that's intended for users with any background and it works with a wide array of popular applications, so any organization using the web as part of their workflow will benefit from adopting it.
Juan Carlos Molina Castejón | TrustRadius Reviewer

Feature Rating Comparison

Online Storefront

Webgility
8.6
Zapier
Product management
Webgility
8.2
Zapier
Website integration
Webgility
9.1
Zapier

eCommerce Business Management

Webgility
5.9
Zapier
Inventory management
Webgility
6.3
Zapier
Shipping
Webgility
5.5
Zapier

Cloud Data Integration

Webgility
Zapier
8.5
Pre-built connectors
Webgility
Zapier
9.0
Connector modification
Webgility
Zapier
8.7
Support for real-time and batch integration
Webgility
Zapier
8.1
Data quality services
Webgility
Zapier
8.5
Data security features
Webgility
Zapier
8.1
Monitoring console
Webgility
Zapier
8.5

Pros

Webgility

  • Ensures 100% accuracy when downloading customer provided data
  • Quick sync to our Quickbooks accounting software
  • Allows us to work in a hosted environment
Mark Testere | TrustRadius Reviewer

Zapier

  • Zaps are incredibly straightforward to make and test.
  • Support in a 1:1 way, in addition to great documentation, even for free users.
  • With a fine point on it - they make something that seems difficult into something that isn't just easy, it's delightfully easy.
Jeff Bramhall | TrustRadius Reviewer

Cons

Webgility

  • Doesn't work with various inventory management software, except Skubana
  • Doesn't import all type of transactions on eBay (like disputes, refund, etc)
Ginnie Pham | TrustRadius Reviewer

Zapier

  • Not all tools are on the platform...but that is not necessarily their issue.
  • Some of the triggers and hooks are limiting...I don't have full access to all of the ways to get the data out of systems as I hoped.
  • Sometimes it is hard to keep track of the different connected systems.
Bart Caylor | TrustRadius Reviewer

Usability

Webgility

No score
No answers yet
No answers on this topic

Zapier

Zapier 7.2
Based on 4 answers
Overall the system is very well thought out and organized. The issues that I run into are likely the result of supporting connections to so many different systems and are generally easily worked through. But it worth being aware of if you are hoping to have non-technical people creating business critical connections between systems.
Kyle Crocker | TrustRadius Reviewer

Support Rating

Webgility

No score
No answers yet
No answers on this topic

Zapier

Zapier 8.6
Based on 9 answers
Before we purchased Zapier, I contacted support and asked them if Zapier could support my intended workflow (this is actually a selection on their support form - awesome). Within 2 hours, I was contacted by a support team member who seemed sure it would work, but granted me premium access for 2 weeks to try it out for myself. Sure enough, it did! Ever since then, support has replied rapidly to any problems I have experienced and answered my questions within a few sentences.
David Hoffman | TrustRadius Reviewer

Alternatives Considered

Webgility

Wegility was already in place when I started with the company. However, I have chosen to keep using it because of the ease of use as well as how well it works and how well it is supported by Webgility help desk. I also find it to be cost effective for our company. A total win-win.
Ashley Kumbier, CPA | TrustRadius Reviewer

Zapier

Microsoft Flow and Automate IO were both alternatives we looked into but fell short of our requirements. From a pricing and ease of use standpoint Automate IO definitely fit the bill but didn't integrate with Salesmate so that was a bust. As for Microsoft Flow it's also an excellent alternative and a very stable platform however it only offers a select amount of integrations ultimately pushing me to go with Zapier
Matthew Gehrman | TrustRadius Reviewer

Return on Investment

Webgility

  • We do not have to manually enter data.
  • All inventory items are perfectly accurate.
  • All pricing is perfectly accurate, allowing us to better analyze margins.
Anonymous | TrustRadius Reviewer

Zapier

  • We don't have exact numbers but our process efficiency gains have been massive since we started using it three years ago. Instead of working on admin, we're able to spend more time on optimising processes so that Zapier has been crucial for giving us the tools and capacity to continuously improve.
Malcolm Colman-Shearer | TrustRadius Reviewer

Screenshots

Pricing Details

Webgility

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$ 399/mo (Billed Annualy)

Webgility Editions & Modules

Edition
Advanced$399/mo (Billed Annually)1
Premium$599/mo (Billed Annually)2
  1. Monthly Orders - Up to 3,000 | Sales Channels - 4 | Automation - Hourly | Users - 2
  2. Monthly Orders - Up to 10,000 | Sales Channels - 6 | Automation - 5 Mins | Users - 5
Additional Pricing Details

Zapier

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Zapier Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Webgility
7.0
Zapier
9.3

Usability

Webgility
Zapier
7.2

Support Rating

Webgility
Zapier
8.6

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