Webroot Email Security Powered by Zix vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Webroot Email Security Powered by Zix
ScoreĀ 7.9Ā outĀ ofĀ 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,ā€¦N/A
Zoho Mail
ScoreĀ 9.2Ā outĀ ofĀ 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Webroot Email Security Powered by ZixZoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Webroot Email Security Powered by ZixZoho Mail
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Detailsā€”ā€”
More Pricing Information
Community Pulse
Webroot Email Security Powered by ZixZoho Mail
Top Pros
Top Cons
Features
Webroot Email Security Powered by ZixZoho Mail
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Webroot Email Security Powered by Zix
8.3
2 Ratings
1% below category average
Zoho Mail
8.1
5 Ratings
3% below category average
Anti-malware10.01 Ratings8.25 Ratings
Customizability6.42 Ratings8.35 Ratings
Data Loss Protection9.01 Ratings8.04 Ratings
Threat Detection8.42 Ratings8.04 Ratings
Sandboxing7.01 Ratings6.53 Ratings
End-to-End Encryption10.02 Ratings8.35 Ratings
Management Tools7.42 Ratings9.05 Ratings
Best Alternatives
Webroot Email Security Powered by ZixZoho Mail
Small Businesses
Zoho Mail
Zoho Mail
ScoreĀ 9.2Ā outĀ ofĀ 10
Barracuda Essentials
Barracuda Essentials
ScoreĀ 9.5Ā outĀ ofĀ 10
Medium-sized Companies
Avanan
Avanan
ScoreĀ 9.2Ā outĀ ofĀ 10
Avanan
Avanan
ScoreĀ 9.2Ā outĀ ofĀ 10
Enterprises
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 9.3Ā outĀ ofĀ 10
Cisco Cloud Email Security
Cisco Cloud Email Security
ScoreĀ 9.3Ā outĀ ofĀ 10
All AlternativesView all alternativesView all alternatives
User Ratings
Webroot Email Security Powered by ZixZoho Mail
Likelihood to Recommend
7.9
(29 ratings)
6.5
(5 ratings)
Likelihood to Renew
10.0
(2 ratings)
-
(0 ratings)
Usability
7.0
(28 ratings)
-
(0 ratings)
Support Rating
9.0
(2 ratings)
9.0
(1 ratings)
User Testimonials
Webroot Email Security Powered by ZixZoho Mail
Likelihood to Recommend
Webroot, an OpenText company
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Zoho
If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Zoho
  • Its easy to use in Mobile
  • A fresher can easily use
  • Super admin pannel is also easy to use
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Cons
Webroot, an OpenText company
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Zoho
  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Likelihood to Renew
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Zoho
No answers on this topic
Usability
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Zoho
No answers on this topic
Support Rating
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Zoho
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Zoho
ā€¢ We were using MailsDaddy for little time since it does not have the adequate functionalities to address the business problems we have or improve the quality of collaborative work between departments. ā€¢ The main reason we decided to implement Zoho Mail. It is because this service is much more complete than any of the ones currently on the market. It is perfect for teamwork and increases the fluidity of collaborative work between departments.
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Return on Investment
Webroot, an OpenText company
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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Zoho
  • Negative impact - far more work (and time) needed to effectively sort and categorize emails. Instead of emails being easily sorted by labels, it is a more tedious process to have everything sorted by deal or contact
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat