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Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For …
Starting at $49 per user
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What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.This social media management tool allows users to post content, engage with their community,…
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Popular Features
- Facebook (255)9.898%
- Instagram (241)9.898%
- Content planning and scheduling (247)9.898%
- Twitter (228)9.595%
Reviewer Pros & Cons
Pricing
Custom
$0
Cloud
Standard
$49
Cloud
per user
Professional
$79
Cloud
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttp://www.agorapulse.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $49 per user
Product Demos
AgoraPulse Review Demo - Is This The Best Social Media Management Tool?
YouTube
Agorapulse Review - Calendar Publishing Features 2022
YouTube
Agorapulse Scheduling tool and Power Reports
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Agorapulse?
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, TikTok, Instagram, LinkedIn, and YouTube activity.
This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Conversations are captured with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages, Facebook ad comments, and Instagram ad comments. All plans include collaboration tools to moderate or assign inbox items which makes getting through the inbox easier.
Current Instagram publishing features include: scheduling stories and carousel posts via push notifications, product tagging, PulseLink in bio, direct image and video publishing, tagging public usernames, and adding locations to single feed posts.
Additional options include external shared calendars to get content feedback and Power Reports to create customized reports in half the time.
The vendor states that thousands of agencies take advantage of Agorapulse's Agency Love program, which includes resources to attract more clients, improve ROI, increase revenue, and master social media management. Agorapulse helps to measure the real business impact of social media campaigns through its Social Media ROI feature.
Agorapulse Features
Listening/monitoring Features
- Supported: Boolean keyword searches
- Supported: Filtering out noise/spam
Publishing Features
- Supported: Content planning and scheduling
- Supported: Audience targeting
- Supported: Workflow management
Engagement Features
- Supported: Automated routing and prioritization
- Supported: Customer interaction histories
- Supported: Bulk actions
Marketing Features
- Supported: Lead generation
- Supported: Content marketing
- Supported: Campaigns and promotions
Channel coverage/integration Features
- Supported: Twitter
- Supported: Facebook
- Supported: LinkedIn
- Supported: Google+
- Supported: Instagram
- Supported: YouTube
Reporting/analytics Features
- Supported: Campaign success analytics
- Supported: Real-time tracking
- Supported: Competitor analysis
Account management Features
- Supported: Role-based user permissions & privileges
- Supported: Mobile access
Agorapulse Screenshots
Agorapulse Videos
Scheduling Instagram Stories with Agorapulse and push notifications.
5 reasons to use Agorapulse
Watch How this marketing agency saves time using Agorapulse.
Watch How these customers use Agorapulse.
Watch How to increase employee advocacy with Easy Advocacy, a free tool from Agorapulse.
Agorapulse Integrations
Agorapulse Competitors
Agorapulse Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Languages | English, German, French, Spanish |
Frequently Asked Questions
Agorapulse starts at $49.
Reviewers rate Real-time tracking highest, with a score of 9.9.
The most common users of Agorapulse are from Small Businesses (1-50 employees).
Agorapulse Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 45% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 5% |
Comparisons
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Reviews and Ratings
(555)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found this product to be incredibly versatile and have identified several key use cases where it has proven to be valuable. For one, many reviewers have praised the product for its ability to streamline their workflow. With its intuitive interface and robust set of features, users have reported being able to complete tasks more efficiently, saving them time and reducing frustration. Additionally, customers have found that the product is highly effective in enhancing collaboration among teams. Its real-time editing capabilities and seamless integration with popular project management tools enable users to work together seamlessly, regardless of their physical location. Furthermore, the product's advanced analytics and reporting functionality have been instrumental in helping businesses make data-driven decisions. Users appreciate how the product can generate detailed insights and visualizations, allowing them to gain a deeper understanding of their data and identify trends or patterns that may otherwise go unnoticed. Overall, the product's adaptability and comprehensive range of capabilities have made it a go-to solution for individuals and businesses across various industries.
Intuitive User Interface: Reviewers have consistently praised AgoraPulse for its intuitive user interface, with many stating that it makes tasks easy to execute. The platform's design and layout were described as simple yet efficient by users, allowing them to navigate the system seamlessly.
Responsive Customer Support: Many users have commended AgoraPulse for its responsive and helpful customer support. Customers appreciated the prompt assistance they received when encountering issues or needing guidance. The attentiveness and effectiveness of the support team contributed positively to their overall experience with the platform.
Regular Updates and New Features: A significant number of reviewers have expressed appreciation for AgoraPulse's regular updates and addition of new features. Users value the continuous improvement efforts made by the platform, which enhance their social media management capabilities. These updates also demonstrate AgoraPulse's commitment to staying current in a rapidly evolving digital landscape.
Confusing and overwhelming user interface: Several users have expressed frustration with the confusing and overwhelming user interface of AgoraPulse. They find it difficult to navigate and complete tasks, which hampers their overall experience with the platform.
Confusing and expensive pricing structure: The pricing structure of AgoraPulse has been cited as confusing and expensive by some users. This is particularly problematic for small businesses dealing with currency exchange issues, who find it challenging to understand the cost implications of using the platform.
Lack of certain features: Users have highlighted that AgoraPulse lacks certain features that they consider essential. Some users have mentioned the absence of support for Instagram stories, the inability to clear out messages and comments, and the option to post within the platform itself. These limitations restrict their ability to fully utilize AgoraPulse for social media management.
Users highly recommend trying AgoraPulse, especially during the 14-day trial period, to see if it meets their needs. They also suggest taking advantage of tutorial videos and comparing demos to determine if AgoraPulse is the right match. Additionally, users recommend subscribing to AgoraPulse for comprehensive social media management, including monitoring, publishing, and analytics. They believe AgoraPulse is worth the cost and offers robust tools for managing multiple social media channels and engaging with customers. Overall, users find AgoraPulse to be a valuable tool for social media management and recommend giving it a try.
Attribute Ratings
Reviews
(251-275 of 342)Companies can't remove reviews or game the system. Here's why
January 11, 2016
Compelte suite with exportable reports
Score 7 out of 10
Vetted Review
Verified User
- Reports.
- Monitoring.
- Network Management.
- Networks. More would be welcome.
- More analytics.
- An iPad app.
January 04, 2016
AgoraPulse gets our social media pumping!
Score 9 out of 10
Vetted Review
Verified User
- Reporting social media interactions
- CRM of conversations with customers
- Tracking of influencers in our Twitter scope
- Monitoring keywords on social media
- Google Chrome extension would be nice
- Implementation of UTM tracking codes
- Compatibility with Pinterest, LinkedIn, and Google+
December 15, 2015
AgoraPulse made our heart skip a beat (in a good way!)
- Amazing reports with all of your metrics.
- Easily respond and interact with followers on your various profiles.
- The ability to monitor influential followers and brand promoters.
- Not able to visually follow feeds.
- As with any social media platform, it can be pricey.
- Not able to publish to Instagram.
November 28, 2015
Great tool, good pricing, so helpful for your business!
Score 10 out of 10
Vetted Review
Verified User
- Supporting in the collaboration process of social media content planning
- Reporting (out-of-the-box)
- Simple Facebook apps for more interaction
- More social media channels (Pinterest, LinkedIn)
- Ads reporting
- 24 hr chat support
November 16, 2015
Beautiful Simplicity
- Simple to understand layout
- Clear visual one click export analytics straight into a presentation
- Review feature that makes sure you never miss a message or mention.
- The apps feature where you can run Facebook quiz, contest and personality test to increase engagement, add value and farm for data.
- The mobile app that you can manage your profile on is useful when you are out of the office.
- The ability to label follower or fans as ambassadors and/or influencers.
- You can't use LinkedIn.
- You can't post direct to Instagram, although i do understand this is a fault on Instagram's side.
- A feature where you can put in a target audience demographic information and be given the top 5 used hashtags.
- The ability to see other content your audience are engaging with divided into written, visual and video content
- The ability to see what content you should curate for a certain audience.
November 13, 2015
Great tool and support. It's saves time!
Score 10 out of 10
Vetted Review
Verified User
- Managing Facebook comments
- Support
- Design
- Ease of use
- Maybe add sound notifications
November 10, 2015
AgoraPulse rocks!
Score 9 out of 10
Vetted Review
Verified User
- Great management & monitoring tools.
- Easy to reply to users.
- Amazing reporting.
- Lack of support of GooglePlus.
- Lack of support of LinkedIn.
November 09, 2015
AgoraPulse - The Best of Social Monitoring
- Monitoring
- Social Conversation
- Report
- Publishing
October 15, 2015
AgoraPulse has cut our Social media time down by over 80%
- AgoraPulse has simplified our business considerably and saved a massive amount of time by allowing us to have a single inbox of comments and messages across all these different posts to respond to. Previously we would spend hours trying to locate all the comments and reply to them and would miss many. This process now takes about 15-30 mins per day and we never miss a comment.
- The only thing I have noticed so far that I would like to see improved is that you can't tag a person when you are commenting or responding from within AgoraPulse and you can't directly message the person who made the comment from the comment itself like you can in Facebook Business Manager.
October 13, 2015
Agorapulse is simply ‘The best’ …
Score 10 out of 10
Vetted Review
Verified User
- Schedule and publish to Facebook and Twitter via an efficient calendar
- Monitor important keyword and shared contents
- Identify your top fans
- Pricing plans
October 05, 2015
Reasons Why You Should Purchase AgoraPulse
Score 10 out of 10
Vetted Review
Verified User
- Statistics. Clear and concise.
- Publishing. Allows us to publish Facebook and Twitter content.
- Reports are also available in other languages like Spanish.
- Would love to be able to post on Instagram (although this is not up to AgoraPulse but up to Instagram).
Score 10 out of 10
Vetted Review
Verified User
- So easy to integrate, my social media data appears in a minute.
- Everything will be in one place to give you a total view. Making a decision will be so much easier, like it was never before.
- Their Facebook applications are like a killer platform to give you a rocket speed start for your business online. I appreciate their apps initiatives which would cost you hundreds of dollars on other platforms out there.
- Ways to track competitors performance.
- Improve in analytics to populate more data in details on startup plans.
- More intense and interactive step by step guidelines on how to start a social media campaigns as a beginner.
September 30, 2015
Best CRM for Facebook
Score 10 out of 10
Vetted Review
Verified User
- Facebook CRM
- Applications
- Competitors
- Fan base development
- Customer service
- New Apps
September 15, 2015
Does What it Says it Will Do
- Reporting is AgoraPulse's best feature. Easy to understand and distribute.
- Quick setup and quick to understand. Simplicity is the key with AgoraPulse.
- Interactions with AgoraPulse staff are always fast and friendly.
- I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
- I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
September 02, 2015
AgoraPulse has changed the way we communicate socially
Score 9 out of 10
Vetted Review
Verified User
- We have always struggled with sorting out what is happening in real time or where it is happening at. With AgoraPulse, this is simplified because everything is right in front of you.
- The platform alerts us to new interactions while we are away from the computer or office. This has stopped the long process of sorting back through social accounts to see what, if anything transpired during our off hours.
- The time savings with AgoraPulse became evident very quickly. We can take a few minutes in the morning to review the overnight interactions and check in through the day or as soon as we receive alerts from them. Social media is important but it can become a huge time investment and this product just helps us sort and respond quickly.
- While AgoraPulse fulfills our needs, the platform is laid out a little funny and getting around it took some time to figure out. It makes sense after you understand where things are and why but it was a little confusing at first.
August 24, 2015
AgoraPulse. Amazing.
Score 9 out of 10
Vetted Review
Verified User
- Communication and trust
- Customer Support- They've been helpful and generous
- Providing Content- The content and information that AgoraPulse provides is amazing.
- There is a lot to learn
- It's a bit on the expensive side for me...but I'm just starting out.
Score 10 out of 10
Vetted Review
Verified User
- Easy to install Facebook apps
- Easy to customize Facebook apps
- All accounts can be monitored in AgoraPulse - no need to log in to different accounts in the browser
- Bigger package is expensive
August 10, 2015
Great from A-Z
Score 10 out of 10
Vetted Review
Verified User
- Let's me plan my posts ahead and forget about the rest.
- I can respond to all my users under one system.
- Great presentations at the end of each period providing key fact to the progress of your social media activity.
- Not being able to post on Instagram is definitely a problem, but it's really in the hands of Instagram, not AgoraPulse.
- It would be great to manage it through an app.
- A clearer video tutorial would be great as well.
August 10, 2015
Social Selling Made Easy
Score 10 out of 10
Vetted Review
Verified User
- Facebook, Twitter, and Instagram analytics. The stats are presented beautifully. They are easy to understand by anyone and wonderfully show the value social has to a business. Their Facebook report is even available in stunning PowerPoint presentation! AgoraPulse also clocks the amount of time your users spend reviewing and answering questions on your social platforms. A great way to show the actual work that goes into managing a brand's online presence.
- Social Listening tools - definitely my favourite part of AgoraPulse. Their social listening over Facebook, Twitter and Instagram is amazing. One can easily see which messages are new, review them and see a list of reviewed items. You can also like, comment and share mentions over all three platforms. Setting up searches is simple and hassle free and unlike Sprout Social has a box for you to tell it what not to include in search results. As a result, your time spent going through your social networks is minimal and you have more time for other tasks.
- Scheduling for Facebook and Twitter. Nice, simple scheduling tool. Looking forward to when they introduce Google +, Pinterest and LinkedIn.
- Social Selling - because of their great social listening tools, AgoraPulse makes it really easy for an organisation to implement social selling. A strategy that all organisations need to be looking at if they plan to stay relevant and ahead of their competitors.
- Customer Support - AgoraPulse has the best customer support I have ever come across. You really feel valued and not another customer churning their revenue machine.
- I would love to see AgoraPulse add an App for scheduling/drafting social posts.
- A Google extension would also be amazing and would make scheduling easier.
- Adding more social networks such as LinkedIn, Google +, Pinterest, Tumblr with analytics.
- Extending their social listening tool to include blogs, articles and other pages on the net.
- Integrating with WordPress to give users a one-stop shop for publishing and creating content.
July 13, 2015
Agorapulse Loves Me!
Score 10 out of 10
Vetted Review
Verified User
- The price is okay.
- It is very user-friendly.
- The design is nice.
- It would be better if it was free, of course.
- In an app like the photo contest, a window to share should open automatically.
- That's it!
July 10, 2015
AgoraPulse is a great option for social management
Score 8 out of 10
Vetted Review
Verified User
- Manage all social interactions in one place
- Deep analytics
- The additional Facebook apps are a plus
- AgoraPulse really needs a mobile app.
July 08, 2015
Should be Agora PLUS!
Score 10 out of 10
Vetted Review
Verified User
- Reporting
- Management
- Facebook Applications
- User Management
- More flexibility in apps
- Adding other social media platforms
June 15, 2015
Saves a lot of time
Score 9 out of 10
Vetted Review
Verified User
- Monitoring new comments. This is almost perfection. On Facebook it is very hard to moderate comments – if you have a lot. The Facebook GUI is just too confusing and not clear.
- Evaluation of social media activities. This is very clear and beautifully done. Great!
- Working as a group. It is totally easy to add new users and work together. Everything is very transparent and easy to follow.
- It is not possible to mention Facebook users and pages. That is because Facebook does not provide the API needed – AgoraPulse is not to blame for that.
June 08, 2015
I like so much this application !!!
Score 9 out of 10
Vetted Review
Verified User
- I can answer the comments of my fans - it's very easy
- I can have 3 profiles - Facebook, Twitter and Instagram
- I can [schedule] the publications (but I don't use it for now)
- I don't know - I am very satisfied for now.
Score 9 out of 10
Vetted Review
Verified User
- Sweepstakes-great for generating interaction
- Insights-great obviously for social media interaction insights and very customizable
- Facebook University is great for making training much easier on the part of the company, reducing time and cost to train on use of the probuct
- Ease of use, especially for images and the creation of imagery for specificity
- Price point as this is just a 3 man show right now but we run multiple campaigns on multiple pages
- ROI is average-that is personally I can see how this could give a exceptional ROI for larger companies
- I would like to see integration with more social media applications so our social media tracking could be all in one place