What users are saying about
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Top Rated
386 Ratings
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Top Rated
231 Ratings

Agorapulse

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Top Rated
386 Ratings
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Score 8.6 out of 100

Buffer

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Top Rated
231 Ratings
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Score 8.4 out of 100

Likelihood to Recommend

Agorapulse

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Jerry Pietrzak | TrustRadius Reviewer

Buffer

Buffer is perfect if you are a company looking to be able to have regularly scheduled social posts go up. It allows the company to be able to create a cadence of posts for any given campaign. It works mainly for us when it comes to having things scheduled out because it is our goal to have at least one post per day. Buffer helps us achieve that since we are a small department of only two. It would be less appropriate for a company that does not have the need to plan out a cadence of posts and they are more organically driven social. It is also not suited for social media stories.
Frankie Heath | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
Buffer
Boolean keyword searches
Agorapulse
7.8
Buffer
Filtering out noise/spam
Agorapulse
7.3
Buffer
Sentiment analysis
Agorapulse
9.1
Buffer
Broad channel coverage
Agorapulse
8.5
Buffer

Publishing

Agorapulse
7.8
Buffer
8.4
Content planning and scheduling
Agorapulse
9.0
Buffer
9.2
Audience targeting
Agorapulse
7.0
Buffer
Content optimization
Agorapulse
7.3
Buffer
7.9
Workflow management
Agorapulse
8.1
Buffer
8.1

Engagement

Agorapulse
7.8
Buffer
Automated routing and prioritization
Agorapulse
7.3
Buffer
Customer interaction histories
Agorapulse
8.4
Buffer
Bulk actions
Agorapulse
7.8
Buffer

Marketing

Agorapulse
7.7
Buffer
Lead generation
Agorapulse
6.7
Buffer
Content marketing
Agorapulse
9.1
Buffer
Paid media management
Agorapulse
8.2
Buffer
Campaigns and promotions
Agorapulse
6.8
Buffer

Channel coverage/integration

Agorapulse
8.8
Buffer
Twitter
Agorapulse
8.8
Buffer
Facebook
Agorapulse
8.9
Buffer
LinkedIn
Agorapulse
9.1
Buffer
Google+
Agorapulse
9.1
Buffer
Instagram
Agorapulse
7.8
Buffer
Pinterest
Agorapulse
9.1
Buffer
YouTube
Agorapulse
9.1
Buffer

Reporting/analytics

Agorapulse
7.5
Buffer
7.7
Campaign success analytics
Agorapulse
7.8
Buffer
7.7
Real-time tracking
Agorapulse
7.6
Buffer
Competitor analysis
Agorapulse
7.1
Buffer

Account management

Agorapulse
7.7
Buffer
8.5
Role-based user permissions & privileges
Agorapulse
8.4
Buffer
8.4
Mobile access
Agorapulse
7.0
Buffer
8.7

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

Buffer

  • The Chrome Extension-- I LOVE being able to navigate to, say, a blog post I want to share later today or an event page I want to share next week, then click the little Buffer button on my browser window and write/schedule unique posts for each of our social media channels. It's so convenient.
  • Scheduling (and rescheduling)-- The interface from the Buffer website itself is really great for scheduling posts to go out to different channels at different times (custom or pre-selected), and also to reorganize the order and timing of your posts on each channel, as needed.
  • Re-Buffer-- You can see your top performing posts and easily "re-buffer" them to use in the future. So helpful!
Michelle Green Arnson | TrustRadius Reviewer

Cons

Agorapulse

  • I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
  • I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
  • I would like the ability to create and save hashtag groups for each profile.
Jennifer Herring | TrustRadius Reviewer

Buffer

  • Buffer communicates with Instagram, but only for business accounts. Because most of our accounts are qualified as personal, not business, this missing functionality poses a problem.
  • Buffer easily schedules Facebook and Twitter, but there's no way to type the post once and select both platforms. I would like to see these more connected.
  • I would like Buffer to make it easier to link multiple Facebook pages or Twitter accounts to the same email.
Alicia Meyer | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 8.6
Based on 86 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Buffer

Buffer 6.0
Based on 13 answers
Ease of use, affordability, time saved and just love for the app and the team. It's not a miracle tool that will suddenly increase your company's value or leads, you still need to put in quality posts, thoughts and content but when used regularly and with thought, you'll be happy in the long run
Deanna Ayres | TrustRadius Reviewer

Usability

Agorapulse

Agorapulse 8.0
Based on 11 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt | TrustRadius Reviewer

Buffer

Buffer 7.0
Based on 3 answers
I gave buffer a 6 because it really is a great platform, but they still have some areas they can approve. Being able to post to Instagram automatically without having to manually push them through and having analytics that are available with the subscription are two of the biggest reasons that I didn't give buffer at least an 8
Frankie Heath | TrustRadius Reviewer

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Buffer

Buffer 7.0
Based on 1 answer
Buffer is available whenever I need it. Except for when it does not want to push to instagram
Frankie Heath | TrustRadius Reviewer

Performance

Agorapulse

Agorapulse 8.6
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Buffer

Buffer 8.0
Based on 1 answer
Buffer performs well on both desktop and mobile platforms. The one area as I have stated before is that it does not always want to automatically push to Instagram and the user will have to go do it manually. Buffer works very well pushing to other platforms. The instagram issue is the only reason buffer does not get a 10 on this section
Frankie Heath | TrustRadius Reviewer

Support

Agorapulse

Agorapulse 9.2
Based on 13 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman | TrustRadius Reviewer

Buffer

Buffer 7.0
Based on 3 answers
There is support available (on different tiers) and they are always immediately responsive. However, sometimes things will have to fail multiple times for multiple days for them to have an answer. While this (I'm sure) is mostly fine, it really impacts our reach as a small business to not be able to use the service.
Anonymous | TrustRadius Reviewer

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

Buffer

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Buffer

No score
No answers yet
No answers on this topic

Implementation

Agorapulse

Agorapulse 9.1
Based on 5 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Buffer

Buffer 10.0
Based on 1 answer
We were very satisfied with the implementation of Buffer. We had no issues switching from the platform that we were using over to buffer. Our staff did not even miss a beat when it came to posting content. It was an easy transition and I feel that is something that buffer has really done well. They have an "out of the box" usability platform
Frankie Heath | TrustRadius Reviewer

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig | TrustRadius Reviewer

Buffer

Buffer lets us schedule on Instagram even if we have to do it manually while Hootsuite would not even connect to our Instagram page. So we can't use Hootsuite for Instagram postings. Buffer fills that hole although each post has to be posted manually from the Instagram app to be published.
Susan Hammiche | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 6.5
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Buffer

Buffer 8.0
Based on 1 answer
Buffer is a great program for any company of any size to use for their social media planning
Frankie Heath | TrustRadius Reviewer

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau | TrustRadius Reviewer

Buffer

  • We had a goal of 1,000 Instagram followers by the end of the calendar year. With the help of Buffer, we were able to meet that goal three months early.
  • Through our social media channels, we hope to engage with our students more and make them aware of events happening within the college, university, and city as a whole. We receive comments from students and even non-students and other groups within the university about how informative our channels have become.
  • With the use of Buffer, we have been able to increase our followers as well as the number of posts we put out per month and how frequently we do.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Buffer

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Buffer Editions & Modules

Additional Pricing Details
Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

Rating Summary

Likelihood to Recommend

Agorapulse
8.7
Buffer
8.8

Likelihood to Renew

Agorapulse
8.6
Buffer
6.0

Usability

Agorapulse
8.0
Buffer
7.0

Reliability and Availability

Agorapulse
9.1
Buffer
7.0

Performance

Agorapulse
8.6
Buffer
8.0

Support

Agorapulse
9.2
Buffer
7.0

Online Training

Agorapulse
9.1
Buffer

Implementation

Agorapulse
9.1
Buffer
10.0

Scalability

Agorapulse
6.5
Buffer
8.0

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