What users are saying about

AgoraPulse

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Top Rated
280 Ratings

Buffer

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178 Ratings

AgoraPulse

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Top Rated
280 Ratings
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Score 8.5 out of 101

Buffer

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178 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

Fantastic for social media management and customer care. Less appropriate for areas where social media, content creation, analytic tracking or customer care is less of a concern. However these days the majority of companies will probably have a social media team, so it is more of a necessity these days really
Bianca Bridges profile photo

Buffer

It's comparable to most social management platforms. It's not over complicated and easy to use. It doesn't do anything particularly better than other platforms either.
Nichole Smith profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Buffer
Boolean keyword searches
AgoraPulse
7.8
Buffer
Filtering out noise/spam
AgoraPulse
7.2
Buffer
Sentiment analysis
AgoraPulse
9.1
Buffer
Broad channel coverage
AgoraPulse
8.5
Buffer

Publishing

AgoraPulse
8.1
Buffer
8.0
Content planning and scheduling
AgoraPulse
8.8
Buffer
9.1
Audience targeting
AgoraPulse
6.7
Buffer
Content optimization
AgoraPulse
9.1
Buffer
7.0
Workflow management
AgoraPulse
7.9
Buffer
7.9

Engagement

AgoraPulse
7.6
Buffer
Automated routing and prioritization
AgoraPulse
6.4
Buffer
Customer interaction histories
AgoraPulse
8.4
Buffer
Bulk actions
AgoraPulse
7.9
Buffer

Marketing

AgoraPulse
7.6
Buffer
Lead generation
AgoraPulse
6.6
Buffer
Content marketing
AgoraPulse
9.1
Buffer
Paid media management
AgoraPulse
8.2
Buffer
Campaigns and promotions
AgoraPulse
6.7
Buffer

Channel coverage/integration

AgoraPulse
8.6
Buffer
Twitter
AgoraPulse
9.1
Buffer
Facebook
AgoraPulse
8.9
Buffer
Instagram
AgoraPulse
7.8
Buffer

Reporting/analytics

AgoraPulse
7.3
Buffer
7.7
Campaign success analytics
AgoraPulse
7.7
Buffer
7.7
Real-time tracking
AgoraPulse
7.3
Buffer
Competitor analysis
AgoraPulse
6.9
Buffer

Account management

AgoraPulse
7.4
Buffer
7.7
Role-based user permissions & privileges
AgoraPulse
8.3
Buffer
7.2
Mobile access
AgoraPulse
6.6
Buffer
8.1

Pros

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo
  • It allows you to automate your posts on Instagram
  • It allows automated posts of other social media as well
  • It's very user-friendly and efficient
  • You can use it on your desktop or mobile!
Mandy Cramer profile photo

Cons

  • I'd like to see support for Instagram Stories.
  • In addition to the calendar view, I'd like to be able to see scheduled Instagram posts in a 3x3 grid view. This would make planning much easier.
  • When creating a new post, it would be nice to have a way to edit photos after uploading. Even just a simple crop option would be amazing, especially for Instagram.
  • The calendar can be a little buggy at times if you try to drag and drop multiple posts into different spots too quickly. A simple page refresh always solves the issue, so it's not a big deal.
  • I'd like to be able to track the performance of LinkedIn posts.
Kris White profile photo
  • Analytics - no analytics on posts or pages
  • Two-Way communication - on similar platforms, you can communicate/respond to your audience on the site, this is NOT the case with Buffer
  • No team access - Buffer doesn't allow permissions or different roles for team members
Emily Hammell profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo
Buffer9.1
Based on 11 answers
Buffer allows you to easily share anything with the click of a button. The items you add to your Buffer account are shared at the best times throughout the day to reach the most people possible. It would be extremely tedious to have to share all these things manually throughout all the social media sites. With Buffer, it makes it extremely easy and simple to have a steady stream of content scheduled to go out to all your social media accounts. This is the best way to keep your visitors engaged and up-to-speed on what you are currently doing in your business.
John Rapp profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Simple to use, beautiful design and excellent reporting.
Jackie Eldridge profile photo
Buffer10.0
Based on 1 answer
They make it incredibly simple to understand and do a great job of walking you through things along the way
Travis Balinas profile photo

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Buffer10.0
Based on 1 answer
I've tweeted them questions before and they're always super quick to respond either through Twitter or email.
Travis Balinas profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
Compared to Hootsuite, Buffer didn't offer the analytics and large-scale management we needed. Buffer is good to use for a small number of accounts for people a little less familiar with scheduling, as its interface is very simplistic. Overall, we decided to use Hootsuite because of the amount of content we could publish and the in-depth analytics it provided, which helped us build a following on social media.
Emily Hammell profile photo

Return on Investment

  • They've doubled our Facebook likes within a year. We're not sure how to monetize that, but with the reach we're getting, we are certain that our AgoraPulse efforts coupled with all our social media properties is a huge asset in growing our brand.
  • We have a very difficult brand to make sexy or appealing, as we are a B2B wholesaler---nothing sexy about that! On Facebook, through AgoraPulse, we have chosen to build trust with our audience, and not concerned about turning all of our efforts into leads. Non-profits are a huge part of our business and we reach out to them with our monthly contests.
Jackie Eldridge profile photo
  • We saved many hours on posting.
  • We automated social media posting from blog posts to social in a click
Emanuele Pagani profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Buffer

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Buffer Editions & Modules
Buffer
Additional Pricing Details
Here are the prices of our various plans: Pro: $15/month Small Business: $99/month Medium Business: $199/month Large Business: $399/month Enterprise: Feel free to get in touch with us at onboarding@buffer.com. All plans can be paid on either a monthly or yearly basis. If you choose to pay yearly, you would receive a 15% discount, which works out to be approximately two months free per year.

Buffer More Information