What users are saying about
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Top Rated
307 Ratings
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Top Rated
366 Ratings

Agorapulse

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Top Rated
307 Ratings
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Score 8.5 out of 101

Hootsuite

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Top Rated
366 Ratings
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Score 7.8 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Hootsuite

If your bread and butter is social, especially across multiple platforms, you can't really go wrong with Hootsuite. It does make it ridiculously easy to manage multiple platforms from a single dashboard. If you need or want to schedule content in advance, it's very reliable which is hugely important since the last thing you want is to get into the office and find out that your post didn't land because the LinkedIn connection was disconnected for no reason. If social isn't a big deal in your organization, or you don't have a large number of channels, you probably won't need or want to make the investment in this.
Garrett Genest profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Hootsuite
7.2
Boolean keyword searches
Agorapulse
7.8
Hootsuite
7.5
Filtering out noise/spam
Agorapulse
7.2
Hootsuite
6.5
Sentiment analysis
Agorapulse
9.1
Hootsuite
6.8
Broad channel coverage
Agorapulse
8.5
Hootsuite
8.0

Publishing

Agorapulse
8.1
Hootsuite
7.6
Content planning and scheduling
Agorapulse
8.8
Hootsuite
8.8
Audience targeting
Agorapulse
6.7
Hootsuite
6.7
Content optimization
Agorapulse
9.1
Hootsuite
7.2
Workflow management
Agorapulse
7.9
Hootsuite
7.7

Engagement

Agorapulse
7.5
Hootsuite
7.2
Automated routing and prioritization
Agorapulse
6.4
Hootsuite
7.2
Customer interaction histories
Agorapulse
8.4
Hootsuite
7.1
Bulk actions
Agorapulse
7.9
Hootsuite
7.2

Marketing

Agorapulse
7.6
Hootsuite
7.5
Lead generation
Agorapulse
6.6
Hootsuite
7.4
Content marketing
Agorapulse
9.1
Hootsuite
7.6
Paid media management
Agorapulse
8.2
Hootsuite
7.1
Campaigns and promotions
Agorapulse
6.7
Hootsuite
7.7

Channel coverage/integration

Agorapulse
8.2
Hootsuite
8.4
Twitter
Agorapulse
9.0
Hootsuite
9.2
Facebook
Agorapulse
8.9
Hootsuite
8.5
LinkedIn
Agorapulse
7.4
Hootsuite
8.2
Instagram
Agorapulse
7.7
Hootsuite
7.7
Google+
Agorapulse
Hootsuite
8.6
Pinterest
Agorapulse
Hootsuite
8.3
YouTube
Agorapulse
Hootsuite
8.1

Reporting/analytics

Agorapulse
7.3
Hootsuite
7.1
Campaign success analytics
Agorapulse
7.7
Hootsuite
6.9
Real-time tracking
Agorapulse
7.3
Hootsuite
8.0
Competitor analysis
Agorapulse
6.9
Hootsuite
6.4

Account management

Agorapulse
7.4
Hootsuite
8.5
Role-based user permissions & privileges
Agorapulse
8.3
Hootsuite
8.5
Mobile access
Agorapulse
6.6
Hootsuite
8.5

Pros

Agorapulse

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo

Hootsuite

  • When it works, the ability to write ONE post and apply it to multiple platforms is great. Huge timesaver, and ensures consistency of content across your platforms.
  • The customizability of streams is a cool feature. You can really dial in a dashboard that fits your unique needs, instead of trying to adapt yourself to a default vanilla setup. Whichever content streams (both existing and scheduled) are important to you can be placed front and center and edited as needed.
Brock Ross profile photo

Cons

Agorapulse

  • Would be great to include Instagram in automatic scheduling
  • Analytics are not updated live and are slightly delayed
  • Doesn't include Instagram DM in responses
Bianca Bridges profile photo

Hootsuite

  • They have the Hootlet owl that can be used to schedule posts on the fly for Chrome and Firefox browsers. Very helpful, I have noticed it can be quite buggy at times, so I generally don't even use install it or use it. I'd like to see it work better because a small part of posting is done on the fly. But considering it is a free resource I don't complain.
  • I'd love to see a keyword report or hashtag report which is currently not available on the free version, but considering it's free, again I wouldn't complain. When I used the free plan the main goal was to just post content and show more presence that was consistent on multiple channels.
  • When I first signed up there wasn't a lot of information in regards to how the dashboard worked and the functions of streams but I believe they have added more information, for non techy people that may seem a bit confusing at first, but they have added more information in explaining that and the publishing stream.
Matthew Veil profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner profile photo

Hootsuite

Hootsuite 6.4
Based on 67 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
It does all I want in an easy and effective way
Dr Olivier Becherel - Leadership and Executive Coaching profile photo

Hootsuite

Hootsuite 10.0
Based on 22 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty profile photo

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 2 answers
No answer on this topic is available.

Hootsuite

Hootsuite 5.3
Based on 17 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Hootsuite

Hootsuite 7.5
Based on 15 answers
The systems performance is optimal.
Edgar Carpenter IV profile photo

Support

Agorapulse

Agorapulse 9.2
Based on 9 answers
It's just excellent all around. Everyone is friendly and professional. Everyone seems empowered to make decisions and get things done. The communication is great.
Kris White profile photo

Hootsuite

Hootsuite 10.0
Based on 18 answers
"Help Desk", basically a collection of articles, is clearly outdated and not keeping up with its features set with inaccuracies and errors yet is still the only possible option for finding help. You get what you pay for, they say.
Richard Chen profile photo

Online Training

Agorapulse

Agorapulse 7.3
Based on 1 answer
No answer on this topic is available.

Hootsuite

Hootsuite 8.0
Based on 7 answers
They were available whenever we needed them, or they provided tutorials, videos, Hootsuite University, etc.
Tony Pinto profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Hootsuite

Hootsuite 10.0
Based on 21 answers
Don't expect it to be set up in an hour. Take your time to understand how it works and all that it can do, and set up your tabs most efficiently.
Tony Pinto profile photo

Alternatives Considered

Agorapulse

The feature that pulled us to AgoraPulse was the platform's ability to pull in comments from social platforms, particularly comments on paid ads and posts. Our clients run a large number of ads, and being able to monitor interactions in real time and be assured that no customer was being missed or under-served was the #1 deciding point in our move to AgoraPulse.
Matthew Jackson profile photo

Hootsuite

Compared to IFTTT it is simple to use and pruposed mainly for social media. You need to have some tech skills if you are going to use IFTTT versus you can be a non geek to use Hoostuite free. If you are a tech novice you can use Hootsuite's tutorials and guides to get you up and running a lot faster than trying to learn the IFTTT system.Compared to buffer, you can have more social posts per month on the free level than buffer and a few more social profiles to choose from. The upgraded plan can scale more with buffer but again for the free version you have more options to get started with. SO if you are brand new or just getting started than Hoostuite free would be the way to go.Compared to Sprout Social, Sprout does not have a free version like Hootuite provides, and has a lot more robust features, but you also need a much larger budget for the premium version. So for starters Hoostuite free would be much easier and less costly to get started with.
Matthew Veil profile photo

Return on Investment

Agorapulse

  • More social interactions with students, alumni, and prospective students through social inbox.
  • Increased visibility for events, research, and awards.
  • Increased our efficiency as it is allowing us to expand into other social media channels.
Joey McNamara profile photo

Hootsuite

  • Hootsuite Pro greatly reduces the time spent trying to log in/out of social media accounts (along with the time looking up or resetting passwords).
  • Since we've starting using it, we've encountered a lot of limitations. At this point, we're considering alternatives that will alleviate some of the common headaches and nuisances associated with Hootsuite Pro.
  • We're able to execute a more coordinated social media marketing effort at a reduced cost to our clients (when compared to when we weren't using any social media management platforms).
Matthew Hardesty profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
Medium plan: 10 social profiles, 3 users Large plan: 25 social profiles, 6 users X-Large plan: 40 social profiles, 12 users Enterprise plan: 70 profiles, 10 users

Hootsuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hootsuite Editions & Modules

Hootsuite
Additional Pricing Details

Add comparison