What users are saying about
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Top Rated
417 Ratings
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Top Rated
506 Ratings

Agorapulse

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Top Rated
417 Ratings
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Score 8.7 out of 100

Hootsuite

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Top Rated
506 Ratings
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Score 7.8 out of 100

Likelihood to Recommend

Agorapulse

We have only used this as a small to medium sized team of about a dozen people managing less than a dozen social media accounts. It seems like it would work well for small as well as medium size teams to manage a larger number of accounts, and possibly even outside accounts, as for an agency. We were initially attracted by the platforms that Agorapulse supported (Facebook pages and groups, Instagram, Twitter, LinkedIn, and YouTube), as well as cost--Agorapulse was much, much cheaper than alternatives that supported all the platforms we were looking for, such as Hootsuite or Sprout Social. As a smaller team with limited resources trying to build our social media presence, this has been close to ideal.
Jerry Pietrzak | TrustRadius Reviewer

Hootsuite

The Hootsuite free version is great for small businesses that do not need extremely detailed tracking. It can easily publish content across multiple social media formats. I have not had any issues in content failing to publish because of software error. The at-a-glance analytics provides a lot of information when targeted a specific age range or the time when subscribers are online. It has worked well for my private business.
Trish Lofton | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
Hootsuite
7.0
Boolean keyword searches
Agorapulse
7.9
Hootsuite
7.0
Filtering out noise/spam
Agorapulse
7.5
Hootsuite
6.2
Sentiment analysis
Agorapulse
9.1
Hootsuite
6.7
Broad channel coverage
Agorapulse
8.5
Hootsuite
8.3

Publishing

Agorapulse
8.1
Hootsuite
8.1
Content planning and scheduling
Agorapulse
9.1
Hootsuite
9.1
Audience targeting
Agorapulse
7.4
Hootsuite
7.4
Content optimization
Agorapulse
7.3
Hootsuite
7.6
Workflow management
Agorapulse
8.5
Hootsuite
8.2

Engagement

Agorapulse
8.0
Hootsuite
7.7
Automated routing and prioritization
Agorapulse
7.6
Hootsuite
7.5
Customer interaction histories
Agorapulse
8.4
Hootsuite
7.6
Bulk actions
Agorapulse
8.0
Hootsuite
8.0

Marketing

Agorapulse
7.8
Hootsuite
6.9
Lead generation
Agorapulse
6.8
Hootsuite
7.0
Content marketing
Agorapulse
9.1
Hootsuite
7.4
Paid media management
Agorapulse
8.2
Hootsuite
6.6
Campaigns and promotions
Agorapulse
6.9
Hootsuite
6.8

Channel coverage/integration

Agorapulse
8.5
Hootsuite
8.5
Twitter
Agorapulse
8.8
Hootsuite
9.4
Facebook
Agorapulse
9.0
Hootsuite
9.0
LinkedIn
Agorapulse
9.2
Hootsuite
8.8
Google+
Agorapulse
9.1
Hootsuite
8.9
Instagram
Agorapulse
7.9
Hootsuite
7.5
Pinterest
Agorapulse
9.1
Hootsuite
8.3
YouTube
Agorapulse
6.7
Hootsuite
7.7

Reporting/analytics

Agorapulse
7.9
Hootsuite
7.3
Campaign success analytics
Agorapulse
8.1
Hootsuite
7.4
Real-time tracking
Agorapulse
7.8
Hootsuite
7.7
Competitor analysis
Agorapulse
7.6
Hootsuite
6.8

Account management

Agorapulse
8.0
Hootsuite
8.1
Role-based user permissions & privileges
Agorapulse
8.6
Hootsuite
8.3
Mobile access
Agorapulse
7.4
Hootsuite
7.9

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

Hootsuite

  • When it works, the ability to write ONE post and apply it to multiple platforms is great. Huge timesaver, and ensures consistency of content across your platforms.
  • The customizability of streams is a cool feature. You can really dial in a dashboard that fits your unique needs, instead of trying to adapt yourself to a default vanilla setup. Whichever content streams (both existing and scheduled) are important to you can be placed front and center and edited as needed.
Brock Ross | TrustRadius Reviewer

Cons

Agorapulse

  • I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
  • I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
  • I would like the ability to create and save hashtag groups for each profile.
Jennifer Herring | TrustRadius Reviewer

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 9.0
Based on 88 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Hootsuite

Hootsuite 8.4
Based on 73 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence | TrustRadius Reviewer

Usability

Agorapulse

Agorapulse 8.1
Based on 12 answers
I think overall the computer interface is quite simple and easy, and reliable. But the mobile app is possibly the worst designed application I've ever seen for a social media management tool. It is clunky and more aesthetic than useful, with various glitches.
Heather Pratt | TrustRadius Reviewer

Hootsuite

Hootsuite 9.3
Based on 27 answers
The layout of horizontal columns for each stream or search is a very cumbersome way to display information. There isn't an easy way to sort, filter, or otherwise re-organize the streams to limit the current view to relevancy. This is one of the primary reasons why we plan to move to another platform.
Matthew Hardesty | TrustRadius Reviewer

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Hootsuite

Hootsuite 10.0
Based on 18 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal | TrustRadius Reviewer

Performance

Agorapulse

Agorapulse 8.4
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Hootsuite

Hootsuite 10.0
Based on 16 answers
HootSuite does everything it is designed to do very well: the product's performance is very reliable and efficient. Like other tools, there is always a room for new developments and updates, and the HootSuite team recognizes this and focuses on new development as well.
Igors Skute | TrustRadius Reviewer

Support Rating

Agorapulse

Agorapulse 9.1
Based on 15 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman | TrustRadius Reviewer

Hootsuite

Hootsuite 7.4
Based on 49 answers
The system is pretty self-guided so I haven't had much need for support. The support forum and could be better, chat feature and email work when needed without too much time to wait for help. You'll know if they are online to chat or not. I find chat is the fastest way to get questions answered
Matthew Veil | TrustRadius Reviewer

In-Person Training

Agorapulse

No score
No answers yet
I did not train in person
Ali Walton | TrustRadius Reviewer

Hootsuite

Hootsuite 6.0
Based on 1 answer
No answer on this topic is available.

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Hootsuite

Hootsuite 10.0
Based on 8 answers
HootSuite offers all the necessary online materials, including guidelines on how to use and also optimize usage of the tool. There are numerous video trainings and lots of webinars, so there is no lack of basic training information. Users that want to use HootSuite for professional purposes, like market segment analysis or competitor analysis might need to request private training options.
Igors Skute | TrustRadius Reviewer

Implementation Rating

Agorapulse

Agorapulse 8.7
Based on 6 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Hootsuite

Hootsuite 10.0
Based on 43 answers
One person of the organization must take the time to understand the product throughly. Next that person should work with the Hootsuite team to maximize the architecture of your platform and mitigate any problems that may crop up. Also, if a team members voices a concern or is having a problem roll your sleeves up and help them if not it can kill support for the product and end any chances of a renewal. Lastly, set aside enough time to allow for training and refresher training. Solve all problems ambiguity can not be permitted
Edgar Carpenter IV | TrustRadius Reviewer

Alternatives Considered

Agorapulse

Before AgoraPulse, we were using Hootsuite for all of our social sharing. The Hootsuite platform lacked a lot of the customization that I desired and gave me little confidence in what each post would look like prior to publishing. I feel like the AgoraPulse platform is more aesthetically pleasing, easy to use, and customizable than other products that I've usesd. The customer support is also very responsive so I know any issues I encounter are quickly remedied.
Jay Selig | TrustRadius Reviewer

Hootsuite

Main other tool we looked at was Buffer. While I like both of them, the free version of Hootsuite allowed us to connect to 3 social media platforms and we prefer the calendar and stream layouts for management of activity.
Ed Hart | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 5.8
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Hootsuite

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • AP has really helped us grow our audience by making the execution of content sharing and audience engagement scalable. It's hard to measure the specific impact of AP, since it was implemented at the beginning of our social media efforts (which was negligible prior to), but we've seen a continued positive trend month-over-month in reach, engagement and audience size since it's implementation.
Jason Glogau | TrustRadius Reviewer

Hootsuite

  • It enables me to spend less time worry about posting and I'm able to schedule and walk away. Saves time, which increases productivity.
  • Being unable to tag companies and people on LinkedIn impacts the reach and engagement of my posts, which impacts monthly success, which negatively impacts my social efforts overall.
  • Having an easy, formal review process between us and client is a huge help in saving time for us and the client. Saved time = saved money/productivity.
Jarad Matula, MBA | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Hootsuite

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Hootsuite Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
9.0
Hootsuite
8.3

Likelihood to Renew

Agorapulse
9.0
Hootsuite
8.4

Usability

Agorapulse
8.1
Hootsuite
9.3

Reliability and Availability

Agorapulse
9.1
Hootsuite
10.0

Performance

Agorapulse
8.4
Hootsuite
10.0

Support Rating

Agorapulse
9.1
Hootsuite
7.4

In-Person Training

Agorapulse
Hootsuite
6.0

Online Training

Agorapulse
9.1
Hootsuite
10.0

Implementation Rating

Agorapulse
8.7
Hootsuite
10.0

Scalability

Agorapulse
5.8
Hootsuite

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