What users are saying about
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Top Rated
334 Ratings
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Top Rated
390 Ratings

Agorapulse

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Top Rated
334 Ratings
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Score 8.5 out of 101

Hootsuite

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Top Rated
390 Ratings
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Score 7.9 out of 101

Likelihood to Recommend

Agorapulse

Good for becoming familiar with publishing platforms, Agorapulse probably has the most visually appealing and coherent layout that I've seen. It's minor issues with bugs and API problems can add up and become troublesome, particularly with lots of accounts connected
Clark Rasmussen profile photo

Hootsuite

The Hootsuite free version is great for small businesses that do not need extremely detailed tracking. It can easily publish content across multiple social media formats. I have not had any issues in content failing to publish because of software error. The at-a-glance analytics provides a lot of information when targeted a specific age range or the time when subscribers are online. It has worked well for my private business.
Trish Lofton profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.2
Hootsuite
7.2
Boolean keyword searches
Agorapulse
7.8
Hootsuite
7.3
Filtering out noise/spam
Agorapulse
7.3
Hootsuite
6.5
Sentiment analysis
Agorapulse
9.1
Hootsuite
6.9
Broad channel coverage
Agorapulse
8.5
Hootsuite
8.3

Publishing

Agorapulse
8.2
Hootsuite
7.8
Content planning and scheduling
Agorapulse
8.8
Hootsuite
8.9
Audience targeting
Agorapulse
6.8
Hootsuite
6.9
Content optimization
Agorapulse
9.1
Hootsuite
7.5
Workflow management
Agorapulse
8.0
Hootsuite
8.1

Engagement

Agorapulse
7.5
Hootsuite
7.4
Automated routing and prioritization
Agorapulse
6.4
Hootsuite
7.5
Customer interaction histories
Agorapulse
8.4
Hootsuite
7.3
Bulk actions
Agorapulse
7.8
Hootsuite
7.6

Marketing

Agorapulse
7.6
Hootsuite
7.1
Lead generation
Agorapulse
6.6
Hootsuite
6.8
Content marketing
Agorapulse
9.1
Hootsuite
7.9
Paid media management
Agorapulse
8.2
Hootsuite
6.5
Campaigns and promotions
Agorapulse
6.7
Hootsuite
7.4

Channel coverage/integration

Agorapulse
8.4
Hootsuite
8.5
Twitter
Agorapulse
9.0
Hootsuite
9.3
Facebook
Agorapulse
8.9
Hootsuite
8.8
LinkedIn
Agorapulse
7.9
Hootsuite
8.3
Instagram
Agorapulse
7.7
Hootsuite
7.6
Google+
Agorapulse
Hootsuite
8.7
Pinterest
Agorapulse
Hootsuite
8.5
YouTube
Agorapulse
Hootsuite
8.5

Reporting/analytics

Agorapulse
7.4
Hootsuite
7.4
Campaign success analytics
Agorapulse
7.7
Hootsuite
7.2
Real-time tracking
Agorapulse
7.5
Hootsuite
8.1
Competitor analysis
Agorapulse
7.0
Hootsuite
6.8

Account management

Agorapulse
7.6
Hootsuite
8.4
Role-based user permissions & privileges
Agorapulse
8.4
Hootsuite
8.4
Mobile access
Agorapulse
6.7
Hootsuite
8.4

Pros

Agorapulse

  • Reporting tools are helpfully and generally accurate.
  • Ease of use is incredibly high, easy to jump right into.
  • Publishing Calendar is clear and visually helpful.
Clark Rasmussen profile photo

Hootsuite

  • Mobile App is very intuitive
  • Easy to schedule content
  • It is very simple to add social media accounts
Trish Lofton profile photo

Cons

Agorapulse

  • Using the internal review process doesn't always work correctly.
  • Bugs and API issues seem fairly regular.
  • Doesn't have options for a lot of other media platforms besides the big ones, Pinterest would be nice.
Clark Rasmussen profile photo

Hootsuite

  • I personally don't like the way Hootsuite displays multiple social channels on the interface. It's very utilitarian and it does have a modern look, but there's just something about the multiple column look that really bugs me. It feels a bit dated and cluttered.
  • I've used both the free and the pro versions before. Pro is somewhat overpriced for the value that it provides and the free version limits you to too few social profiles which puts you in a position to either overpay or go to another option like Buffer which is cheaper but isn't as reliable. I'd say somewhere around $12-15/mo. would make the single-user Pro tier more palatable.
Garrett Genest profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo

Hootsuite

Hootsuite 6.4
Based on 67 answers
At this time we are satisfied that Hootsuite offers the most of what we are looking for at the most reasonable price point. As the social media landscape and monitoring/scheduling software changes, so do our needs. We re-evaluate our tools semi-annually or as new tools emerge onto the market. If we find at any point that we aren't gaining an advantage, then we are open to switching products.
Laura Pence profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo

Hootsuite

Hootsuite 10.0
Based on 22 answers
HootSuite Enterprise is intuitive and easy to use except for a few advanced functions, such as specific app integrations (which may reflect the app versus HootSuite). HootSuite University offers how-to training on every function.
Pat Heffernan profile photo

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 2 answers
No answer on this topic is available.

Hootsuite

Hootsuite 5.3
Based on 17 answers
Gliches have made it a bit of a bind, particularly when you just want to 'click and send' a web article after you have read it - and then you have to deal with support (a great team but not always able to solve the problems with the gliches). Gliches with it loading properly, gliches with 'double ups in FB on the posts (the personal page and the business page if both clicked will lead to 2 lots of postings to each page!)
Michael Royal profile photo

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Hootsuite

Hootsuite 7.5
Based on 15 answers
Hootsuite makes passing on articles from the web very easy- when it works! I have had a number of gliches with Chrome where it does not open properly and the solution (after some toing and froing with support) was to uninstall and reinstall. The support staff are always very helpful (which is great!) but the gliches..... well, they suck when you are already busy!
Michael Royal profile photo

Support

Agorapulse

Agorapulse 9.3
Based on 10 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman profile photo

Hootsuite

Hootsuite 10.0
Based on 18 answers
Their support team is eager to help and gets issues resolved rather quickly
Jess Messenger profile photo

Online Training

Agorapulse

Agorapulse 7.3
Based on 1 answer
No answer on this topic is available.

Hootsuite

Hootsuite 8.0
Based on 7 answers
They were available whenever we needed them, or they provided tutorials, videos, Hootsuite University, etc.
Tony Pinto profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Hootsuite

Hootsuite 10.0
Based on 21 answers
It's super easy to implement. I doubt you would need external support.
Jess Messenger profile photo

Alternatives Considered

Agorapulse

I preferred using AgoraPulse to Hootsuite because of the user interface and organization of information. I found it easier to toggle between platforms and find the data I wanted on AgoraPulse. I also found the analytics reports to be easier to scroll through and analyze. Functionality seems to be comparable between them
Alexandria Schultz profile photo

Hootsuite

Hootsuite Pro made it easier for us to post to Instagram. While posting to Instagram is still not automatic, it is much quicker. We also liked how we were able to schedule all of our brands within one calendar and see notifications as well. It was also slightly less expensive. We find Streams in Hootsuite valuable for monitoring. However, CoSchedule may have made changes since we switched.
Melissa Best profile photo

Return on Investment

Agorapulse

  • Scheduling a month's worth of posts for a single client would take 6-7 hours without AgoraPulse. Now we're down to about 90 minutes!
  • AgoraPulse allows me to take on 3-4 times the number of clients I'd otherwise be able to handle.
Kris White profile photo

Hootsuite

  • Hootsuite Pro is a more efficient use of our time. As far as ROI is concerned, it has freed up our social media manager to help with more copywriting for other marketing initiatives.
Melissa Best profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Hootsuite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Hootsuite Editions & Modules

Additional Pricing Details

Add comparison