Agorapulse vs. Sprout Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agorapulse
Score 7.4 out of 10
Mid-Size Companies (51-1,000 employees)
Agorapulse is a social media management tool that aims to help mid-sized businesses and agencies better manage their Facebook, Twitter, Instagram, LinkedIn, and YouTube activity. This social media management tool allows users to post content, engage with their community, and download reports from a single dashboard that is designed to be intuitive. Never miss a conversation with the inbox -- depending on the social network, it captures comments, mentions, direct/private messages,…
$49
per user
Sprout Social
Score 8.2 out of 10
N/A
Sprout Social provides social media management, marketing, customer care, data and intelligence, and employee advocacy solutions for leading brands and agencies, including Ticketmaster, Chipotle, Grubhub, Subaru, Zendesk and many more. Sprout’s platform is designed with ease of use in mind, simplifying social publishing, engagement, reviews, analytics and listening for our customers. By providing customer success and technical support, Sprout is committed to delivering consistent value to all…
$99
per user/per month
Pricing
AgorapulseSprout Social
Editions & Modules
Custom
$0
Standard
$49
per user
Professional
$79
per user
Advanced
$119
per user
Standard
$99
per user/per month
Professional
$149
per user/per month
Advanced
$249
per user/per month
Free Trial
Free
for 30 days
Offerings
Pricing Offerings
AgorapulseSprout Social
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans are free for 30 days. **Standard plan: 10 social profiles, per user pricing **Professional plan: 15 social profiles, per user pricing **Advanced plan: 20 social profiles, per user pricing
More Pricing Information
Community Pulse
AgorapulseSprout Social
Considered Both Products
Agorapulse
Chose Agorapulse
Well, it was a combo of things - I had a grandfathered plan from Hootsuite which meant I was paying very little for our account - but that also meant the new features were costing me a lot to add on and I wasn't sure I wanted to pay the current rates with a sub-par system.

We …
Chose Agorapulse
AgoraPulse has an easier scheduling/queue system than Sprout Social. Sprout Social has a better "smart" scheduling system due to its ability to analyze the most popular times of day to post and recommend post times from that. Blows Hootsuite's complicated monitoring system out …
Chose Agorapulse
Because we were looking for a tool that covered a broad range of platforms, our options were a bit limited. We considered Hootsuite and Sprout Social, but they were much more expensive than Agorapulse. Because we are a smaller team inside a smaller organization looking to grow …
Chose Agorapulse
Agorapulse is more of an all-in-one platform. With the exception of not having a grid preview for Instagram or automatic story publishing, Agorapulse beats all the rest. Sprout Social's reports are great, but the content management side is not what we need for the price we …
Chose Agorapulse
I have used Sprout Social, which is also a great product. AgoraPulse is more flexible for scheduling with a team and is more cost effective for my business.
Chose Agorapulse
Agorapulse is cheaper and, in my opinion, better. It provides all the functionality of Sprout Social and Social Studio without any of the clunkiness.
Chose Agorapulse
We have used many different tools in the past but Agorapulse really is the best in terms of unifying all of our platforms in one place. It saves us time on a daily basis and means we can limit how many programmes we use. Why use five when one will do!
Chose Agorapulse
Agorapulse offers more customized features for our needs at an affordable price.
Chose Agorapulse
Agorapulse is always being developed in the background with regular fixes and new features launched on a rolling basis.
Chose Agorapulse
We chose Agorapulse because it was most similar to Sprout but much more affordable.
Chose Agorapulse
It's the best for the value! Sprout had a few functions that I miss, such as pulling label/tag reports. However, Agorapulse definitely measures up to its competitors. I would (and have) highly recommend it to other social media marketers.
Chose Agorapulse
I decided to use Agorapulse because their scheduling tool is more intuitive, allows you to make changes to the text/image of the post based on the platform you're using without having to schedule them separately. I also liked the fact that it would schedule things to be posted …
Chose Agorapulse
Better analytics and clear division of each feature/section. Very intuitive and clean--the above programmes did not have that.
Chose Agorapulse
Better layout, better organization, easier navigation, better reporting features, better customer service experience, ability to easily manage more profiles, approval feature for other users, I love the ability to store user information with tags and notes on followers.
Chose Agorapulse
Honestly the biggest thing for me was the accessibility. Everything just seemed so simple on agorapulse. Simple, but still detailed. I love it!
Chose Agorapulse
It came down to price, the scheduling tool, and the ability to approve posts. The scheduling tool is awesome. You can easily schedule posts in the future, see all past posts and timeline of when they are scheduled to be posted. Teams can also see scheduled posts which are …
Chose Agorapulse
Well... I currently use (and pay for) Agorapulse after many free trials and one month payments to other social media management tools.
Chose Agorapulse
It's the only platform where it's possible to assign tasks, comments, messages, and approvals. It works like charm! Also, It is possible to schedule Instagram stories.
Chose Agorapulse
I'll break this into two chunks based on how we use our tools.

Community Management: Clear winner here is Agorapulse. It's easy to use, quick to learn and does what I want it to.
Chose Agorapulse
Agorapulse comes at a reasonable cost, provides all the tools that I need, and it also has amazing customer service. Anytime I have had an issue or question, they respond immediately and help me solve my issue ASAP!
Chose Agorapulse
In the end, Agorapulse had most of the key features we needed and offered a non-profit discount, so it ended up being cheaper than other options. If I remember correctly, not all of our social media channels were present on some of the other social media management platforms, …
Chose Agorapulse
I preferred Agorapulse's interface compared with the others as well as the fact that it was the most affordable.
Chose Agorapulse
Agorapulse is very quick at staying up to date on the latest trends to then be able to update their software. Sometimes Agorapulse has updated before we even knew something changed, and it's been a great source of news.
The customer service has been awesome. Where else am I …
Chose Agorapulse
It definitely has a lot more features than Buffer and is very budget-friendly. It took very little time to get used to all the controls and the improvements that have been made throughout the year was always something really helpful. In case there was a problem, the Agorapulse …
Chose Agorapulse
I went with Agorapulse because of its integrations with other platforms and its ease of use. None of the products out there are perfect, but Agorapulse seemed to fit the largest number of my needs.
Sprout Social
Chose Sprout Social
Sprout Social is probably my top pick of the lot, mainly due to its simple navigation and content calendar. While some of the other platforms have more robust functionality and integrations, I've found I'm more comfortable using Sprout Social and would prefer a seamless user …
Top Pros
Top Cons
Features
AgorapulseSprout Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Agorapulse
7.0
172 Ratings
Sprout Social
7.4
52 Ratings
Boolean keyword searches6.8144 Ratings7.438 Ratings
Filtering out noise/spam6.2145 Ratings7.242 Ratings
Broad channel coverage8.22 Ratings8.033 Ratings
Sentiment analysis00 Ratings7.123 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Agorapulse
7.2
238 Ratings
Sprout Social
8.1
56 Ratings
Content planning and scheduling7.7235 Ratings8.956 Ratings
Audience targeting6.2154 Ratings7.248 Ratings
Content optimization7.31 Ratings7.749 Ratings
Workflow management7.7198 Ratings8.651 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Agorapulse
7.4
234 Ratings
Sprout Social
7.6
54 Ratings
Automated routing and prioritization7.634 Ratings6.925 Ratings
Customer interaction histories7.5213 Ratings8.250 Ratings
Bulk actions7.0194 Ratings7.645 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Agorapulse
7.6
135 Ratings
Sprout Social
6.7
39 Ratings
Lead generation6.4105 Ratings5.931 Ratings
Content marketing9.11 Ratings7.635 Ratings
Paid media management8.21 Ratings6.23 Ratings
Campaigns and promotions6.9114 Ratings7.24 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Agorapulse
7.9
244 Ratings
Sprout Social
8.3
58 Ratings
Twitter7.5219 Ratings8.956 Ratings
Facebook8.1244 Ratings8.858 Ratings
LinkedIn8.093 Ratings8.051 Ratings
Google+9.11 Ratings8.621 Ratings
Instagram7.3230 Ratings7.548 Ratings
Pinterest9.11 Ratings8.114 Ratings
YouTube6.221 Ratings8.01 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Agorapulse
7.0
219 Ratings
Sprout Social
7.9
57 Ratings
Campaign success analytics7.4189 Ratings7.954 Ratings
Real-time tracking6.9188 Ratings8.154 Ratings
Competitor analysis6.5154 Ratings7.746 Ratings
Account management
Comparison of Account management features of Product A and Product B
Agorapulse
7.9
233 Ratings
Sprout Social
8.2
57 Ratings
Role-based user permissions & privileges8.4217 Ratings8.654 Ratings
Mobile access7.3205 Ratings7.850 Ratings
User Ratings
AgorapulseSprout Social
Likelihood to Recommend
8.1
(330 ratings)
8.6
(113 ratings)
Likelihood to Renew
9.1
(87 ratings)
9.0
(62 ratings)
Usability
7.9
(53 ratings)
8.7
(41 ratings)
Availability
9.1
(6 ratings)
7.7
(16 ratings)
Performance
8.2
(4 ratings)
8.0
(14 ratings)
Support Rating
8.3
(69 ratings)
8.0
(49 ratings)
Online Training
9.1
(2 ratings)
7.3
(3 ratings)
Implementation Rating
8.3
(12 ratings)
10.0
(21 ratings)
Configurability
7.3
(2 ratings)
-
(0 ratings)
Product Scalability
4.6
(2 ratings)
-
(0 ratings)
Vendor post-sale
9.1
(1 ratings)
9.1
(2 ratings)
Vendor pre-sale
9.1
(1 ratings)
9.1
(2 ratings)
User Testimonials
AgorapulseSprout Social
Likelihood to Recommend
Agorapulse
I think Agora is great for small teams looking to schedule posts and respond to users. I haven't used it at scale, so I can't recommend it for larger companies, but I love it for what we do. If you're savvy with Google Sheets, then the Agora exports are really handy. If you don't need specific data or the ability to compare metrics, and just want a surface-level look at your social performance, the analytics tools are nice.
Read full review
Sprout Social
Sprout [Social] is great for small businesses, small agencies and those who need a platform but don't want to spend a fortune. If you need multiple user log-in's, the cost will add up. This is great to share a log-in for different people to use or add one or two users
Read full review
Pros
Agorapulse
  • Calendar sharing - great for internal and external approval
  • Community management - it means we can keep on top of engagement for all of our clients in one place
  • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
Read full review
Sprout Social
  • The Landscape system that Sprout Social offers allows me to modify all the images that I want to publish on my social networks. This service allows me to modify the size of the image, add filters, modify the colors and much more, it is a very important tool to be able to have a better presentation of the images that we use in our publications on social networks.
  • It offers me a perfect statistical system where I can consult all kinds of movements that have occurred in all my social networks, I can see statistics individually or generally. The statistics allow me to see group reports, participation, information on audience movement on Twitter, Facebook or LinkedIn and also allow me to view the activity that has occurred in my account.
  • Sprout Social allows me to view a record in real time that shows me all the movements that my social networks are having by my employees. As Director of the Marketing Sector, this is a very important role, as I can know what actions my employees are taking to improve marketing with social networks.
Read full review
Cons
Agorapulse
  • Reporting not available for personal accounts
  • Adding TikTok
  • Ability to tag personal accounts in LinkedIn and FaceBook
  • When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
Read full review
Sprout Social
  • I'd love to see more robust tag reporting capabilities, but they mentioned that this is something in the pipeline for improvement.
  • I wish it was easier to batch content and shift it to approval or draft mode. Sometimes clients can change their mind and moving through each post individually can be a bit time consuming. This is a very minor thing.
  • I'd love to see more customization options come to its reporting feature so we can insert graphics. Currently it supports the insertion of text only.
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Likelihood to Renew
Agorapulse
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
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Sprout Social
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
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Usability
Agorapulse
Any time I onboard a new team member, they are very quick to adapt to Agora's user interface and therefore require a very quick onboarding process from me, which is a massive plus. While I think having an all-in-one platform would be ideal, there is something to be said about only having a few bells and whistle so that my team can focus on what is most important to us and our clients, content
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Sprout Social
Sprout Social is extremely user-friendly. The publishing feature is easy to use, and provides previews of what your content will look like once posted. I also love the calendar view where you can view all posts you have scheduled for the month. The collaborative nature of the platform makes working directly in Sprout Social with clients a breeze, and we are seeing our content get approved much faster.
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Reliability and Availability
Agorapulse
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
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Sprout Social
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
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Performance
Agorapulse
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
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Sprout Social
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
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Support Rating
Agorapulse
The support from Agorapulse is excellent. Any time we have made contact they have been quick to reply, and given added extra information to help. The initial sales experience was also good. Not pushy like a lot of other companies, more that they would like to help. And they certainly did for us at a difficult time which built a fantastic relationship with us from the very start. Communication is great too, with just the right amount of emails and updates. Overall we feel that they genuinely care about their clients and users.
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Sprout Social
Sprout Social's customer support is extremely prompt and always helpful. Not only do they provide quick and useful service, but the representatives follow up multiple times to ensure that the issue is fully address and/or completely resolved. The overall experience is exemplary; very few other companies provide comparable service.
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In-Person Training
Agorapulse
I did not train in person
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Sprout Social
No answers on this topic
Online Training
Agorapulse
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
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Sprout Social
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
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Implementation Rating
Agorapulse
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
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Sprout Social
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
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Alternatives Considered
Agorapulse
When we used Hootsuite we only used the free version, but the interface was cluttered and disorganized. We much prefer Agorapulse, where you can see things by network and keep things clean and organized. The mobile app is much better with Agorapulse as well
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Sprout Social
I used Buffer previous to Sprout Social for two years. It was a good solution as we were getting a handle on scheduling content. It was the first real tool we had for this. But we outgrew it and they began removing features that were critical to our workflow, such as the RSS Feed. While their 50% off policy for non-profits was very helpful, once we started adding up the cost to use features like Replies and Analytics, we discovered that our needs were simply too robust for Buffer to handle. Sprout Social was the solution suggested by all our peers and we've been very happy with it ever since.
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Scalability
Agorapulse
I'm not sure I understand what is meant by scalability.
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Sprout Social
No answers on this topic
Return on Investment
Agorapulse
  • It has saved our company a lot of time digging through all different social medias to be responsive to consumers
  • It has helped us be more responsive to prospects, so better lead generation
  • Agorapulse allows us to be in touch quicker with our prospects, meaning better lead to appointment generation as well.
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Sprout Social
  • Sprout has given insights to lead our creative refreshes every quarter. As we have a healthy budget on paid social, it is crucial to understand the type of creative that works best.
  • Sprout has the ability to send notifications based on certain types of messages received. This is crucial for social media teams who don't have 24/7 coverage but need to be notified of urgent matters.
  • Sprout has saved me hours of time as I no longer pull analytics natively from each social platform. The generated reports give me a look at all of the platforms and can be customized.
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