What users are saying about

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
279 Ratings

Sprout Social

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
270 Ratings

AgoraPulse

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
279 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Sprout Social

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>
Top Rated
270 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8 out of 101

Add comparison

Likelihood to Recommend

AgoraPulse

AgoraPulse is well-suited to allowing you to organize and produce many posts between multiple platforms for your social media accounts. It allows for teamwork and simple assignment of projects among team members. It also enables easy collection of data and analytics and presentation of materials for proving ROI and strategizing future campaigns.
Alexandria Schultz profile photo

Sprout Social

If you have a small social media team and need a way to quickly and easily monitor your owned social media channels, track conversations on your posts and engage with your fans or followers, Sprout works well. It also is an easy way for users to create high-level reports for higher-ups.
Jimmy Mack profile photo

Feature Rating Comparison

Listening/monitoring

AgoraPulse
8.1
Sprout Social
6.7
Boolean keyword searches
AgoraPulse
7.8
Sprout Social
7.4
Filtering out noise/spam
AgoraPulse
7.2
Sprout Social
6.9
Sentiment analysis
AgoraPulse
9.1
Sprout Social
5.5
Broad channel coverage
AgoraPulse
8.5
Sprout Social
6.9

Publishing

AgoraPulse
8.1
Sprout Social
7.9
Content planning and scheduling
AgoraPulse
8.8
Sprout Social
8.4
Audience targeting
AgoraPulse
6.7
Sprout Social
7.8
Content optimization
AgoraPulse
9.1
Sprout Social
7.2
Workflow management
AgoraPulse
7.9
Sprout Social
8.2

Engagement

AgoraPulse
7.6
Sprout Social
7.3
Automated routing and prioritization
AgoraPulse
6.4
Sprout Social
6.3
Customer interaction histories
AgoraPulse
8.4
Sprout Social
8.4
Bulk actions
AgoraPulse
7.9
Sprout Social
7.2

Marketing

AgoraPulse
7.6
Sprout Social
6.9
Lead generation
AgoraPulse
6.6
Sprout Social
6.3
Content marketing
AgoraPulse
9.1
Sprout Social
8.0
Paid media management
AgoraPulse
8.2
Sprout Social
6.2
Campaigns and promotions
AgoraPulse
6.7
Sprout Social
7.2

Channel coverage/integration

AgoraPulse
8.6
Sprout Social
8.0
Twitter
AgoraPulse
9.1
Sprout Social
9.3
Facebook
AgoraPulse
8.9
Sprout Social
8.5
Instagram
AgoraPulse
7.8
Sprout Social
7.1
LinkedIn
AgoraPulse
Sprout Social
7.9
Google+
AgoraPulse
Sprout Social
7.5
Pinterest
AgoraPulse
Sprout Social
8.0
YouTube
AgoraPulse
Sprout Social
8.0

Reporting/analytics

AgoraPulse
7.3
Sprout Social
8.4
Campaign success analytics
AgoraPulse
7.7
Sprout Social
8.2
Real-time tracking
AgoraPulse
7.3
Sprout Social
9.0
Competitor analysis
AgoraPulse
6.9
Sprout Social
7.9

Account management

AgoraPulse
7.4
Sprout Social
8.0
Role-based user permissions & privileges
AgoraPulse
8.3
Sprout Social
9.1
Mobile access
AgoraPulse
6.6
Sprout Social
7.0

Pros

  • The interface is especially clean and easy to navigate.
  • Notifications are easy to see and find.
  • Scrolling through collected data and interpreting information is simple.
  • Toggling between platforms for similar information is straightforward.
Alexandria Schultz profile photo
  • SproutSocial allows you to see the entire month when you look at what's scheduled. You are able to see exactly what days already have content. This makes it easier to program and allows you to make sure you don't double-program.
  • The 'Reports' page is easy to read. Some analytics tools can be overwhelming or very confusing. SproutSocial makes it easy to see the analytics for each outlet that your organization controls. It's also easy to export all the data - this is especially helpful when printing off analytics for clients.
Mckenzie Masters profile photo

Cons

  • Expansions into other social networks such as Instagram Story or Snapchat
  • Bit.ly shortening on the Facebook publishing, and in-app Instagram main link changing would be incredibly helpful.
  • Bit.ly API and analytic integrations would be helpful.
Joey McNamara profile photo
  • You cannot schedule content for LinkedIn through SproutSocial. Some of our clients want to post to LinkedIn so it makes it harder. It would be easier to be able to use SproutSocial for everything.
  • Only one employee at a time can be logged into SproutSocial. This is very difficult when several employees need to program for different clients. If another employee signs on while someone else is in the program, the first person on will be kicked off without warning. This often causes whatever project the employee was working on to be lost.
Mckenzie Masters profile photo

Likelihood to Renew

AgoraPulse8.1
Based on 85 answers
AgoraPulse does what it's needed to do, is cheaper than the competition, is easier to use and manage, has better reporting and has a roadmap of improvements which will add to its value.
Mike Gillan profile photo
Sprout Social6.2
Based on 61 answers
I really like Sprout Social, but I am also using other platforms such as ShortStack, because not only does it allow me to create tabs and campaigns, it also provides analytics. I wish Sprout Social offered at least a mobile or campaign feature
Haley Holt profile photo

Usability

AgoraPulse9.0
Based on 8 answers
Usability is the strongest characteristic of AgoraPulse.
Richard Burgner profile photo
Sprout Social8.0
Based on 16 answers
The design and interface is simple and clean. Everything is labeled clearly and just makes sense.
Michelle Hebert profile photo

Reliability and Availability

AgoraPulse9.1
Based on 2 answers
No answer on this topic is available.
Sprout Social7.7
Based on 8 answers
I have never seen it in maintenance or downtime mode — I am always able to access this product.
Lizzie Maldonado profile photo

Performance

AgoraPulse9.1
Based on 1 answer
No answer on this topic is available.
Sprout Social8.0
Based on 7 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad profile photo

Support

AgoraPulse9.2
Based on 9 answers
Any queries I've had have been answered quickly and in a very friendly manner.
Bronwyn Cook profile photo
Sprout Social9.2
Based on 12 answers
The folks at Sprout are great. Answering the simplest questions right via Twitter or Facebook, the more complex issues i've had they respond back via email within a couple hours if not sooner. Extremely impressed with their customer support, they really know their product and aren't just trying to get you to upgrade to a higher tier
Lisa Kribs-LaPierre profile photo

Online Training

AgoraPulse7.3
Based on 1 answer
No answer on this topic is available.
Sprout Social7.3
Based on 3 answers
The trainers are very resourceful and are able to deliver the knowledge to all trainees. The simpleness of using Sprout Social, despite its amazing technical capabilities, is by itself a big encouragement boost
Valentin Vesa profile photo

Implementation

AgoraPulse9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo
Sprout Social8.9
Based on 10 answers
Smooth sailing.
Lisa Kribs-LaPierre profile photo

Alternatives Considered

To be quite honest, we tried Agorapulse first and liked it so much we decided to go with Agorapulse almost immediately. Ease of use, accessible and easily obtainable analytics were the selling points.Tried Hootsuite but it really did not match up in comparison. Did not like the analytics, and the multiple column social engagement panel was difficult to navigate and hard to learn.We wanted to go with Sprout Social, but it was too expensive for our budget.
Joey McNamara profile photo
We needed something more thorough than the free products we had tested (Hootsuite and TweetDeck), but the more robust products (Falcon) were out of our budget. Sprout hit the sweet spot of having everything we needed at the time for the right price.
Adrienne Hardin profile photo

Return on Investment

  • Agora app supports fanbase recruitment.
Virginie Sery profile photo
  • Increased employee efficiency, with creating content and scheduling content.
  • Customer Service: It makes keeping track of a follower/customers history very easy to keep track of.
  • The reporting has helped us internally figure out the ROI
Haley Holt profile photo

Pricing Details

AgoraPulse

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
AgoraPulse Editions & Modules
AgoraPulse
Edition
Small
$491
Medium
$991
Large
$1991
Enterprise
$2991
1. per installation
Additional Pricing Details
Agorapulse offers an enterprise plan for users with more than 30 Social Media accounts and/or needs for Facebook ads' comments monitoring.

AgoraPulse More Information

Sprout Social

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Sprout Social Editions & Modules
Sprout Social
Additional Pricing Details

Sprout Social More Information