What users are saying about
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Top Rated
517 Ratings
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419 Ratings

Agorapulse

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Top Rated
517 Ratings
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Score 7.9 out of 100

Sprout Social

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419 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

Agorapulse

I think Agora is great for small teams looking to schedule posts and respond to users. I haven't used it at scale, so I can't recommend it for larger companies, but I love it for what we do. If you're savvy with Google Sheets, then the Agora exports are really handy. If you don't need specific data or the ability to compare metrics, and just want a surface-level look at your social performance, the analytics tools are nice.
Anonymous | TrustRadius Reviewer

Sprout Social

Sprout [Social] is great for small businesses, small agencies and those who need a platform but don't want to spend a fortune. If you need multiple user log-in's, the cost will add up. This is great to share a log-in for different people to use or add one or two users
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.3
Sprout Social
8.6
Boolean keyword searches
Agorapulse
8.0
Sprout Social
8.4
Filtering out noise/spam
Agorapulse
7.7
Sprout Social
8.4
Sentiment analysis
Agorapulse
9.1
Sprout Social
8.7
Broad channel coverage
Agorapulse
8.5
Sprout Social
9.0

Publishing

Agorapulse
8.3
Sprout Social
9.1
Content planning and scheduling
Agorapulse
9.1
Sprout Social
9.5
Audience targeting
Agorapulse
7.9
Sprout Social
8.4
Content optimization
Agorapulse
7.3
Sprout Social
8.7
Workflow management
Agorapulse
8.9
Sprout Social
9.6

Engagement

Agorapulse
8.1
Sprout Social
8.7
Automated routing and prioritization
Agorapulse
7.8
Sprout Social
8.5
Customer interaction histories
Agorapulse
8.0
Sprout Social
9.2
Bulk actions
Agorapulse
8.5
Sprout Social
8.5

Marketing

Agorapulse
8.2
Sprout Social
7.5
Lead generation
Agorapulse
7.7
Sprout Social
7.6
Content marketing
Agorapulse
9.1
Sprout Social
9.1
Paid media management
Agorapulse
8.2
Sprout Social
6.2
Campaigns and promotions
Agorapulse
7.9
Sprout Social
7.2

Channel coverage/integration

Agorapulse
8.6
Sprout Social
8.8
Twitter
Agorapulse
8.7
Sprout Social
9.4
Facebook
Agorapulse
9.1
Sprout Social
9.3
LinkedIn
Agorapulse
9.1
Sprout Social
8.4
Google+
Agorapulse
9.1
Sprout Social
9.1
Instagram
Agorapulse
8.3
Sprout Social
8.4
Pinterest
Agorapulse
9.1
Sprout Social
8.7
YouTube
Agorapulse
6.8
Sprout Social
8.0

Reporting/analytics

Agorapulse
8.5
Sprout Social
8.8
Campaign success analytics
Agorapulse
8.6
Sprout Social
8.8
Real-time tracking
Agorapulse
8.1
Sprout Social
9.2
Competitor analysis
Agorapulse
8.7
Sprout Social
8.5

Account management

Agorapulse
8.2
Sprout Social
8.8
Role-based user permissions & privileges
Agorapulse
8.7
Sprout Social
9.2
Mobile access
Agorapulse
7.8
Sprout Social
8.3

Pros

Agorapulse

  • Calendar sharing - great for internal and external approval
  • Community management - it means we can keep on top of engagement for all of our clients in one place
  • Report - it's really useful for us to be able to create such in depth reports that we can use internally but also share with clients so they can see the results of what we are doing
Anonymous | TrustRadius Reviewer

Sprout Social

  • The Landscape system that Sprout Social offers allows me to modify all the images that I want to publish on my social networks. This service allows me to modify the size of the image, add filters, modify the colors and much more, it is a very important tool to be able to have a better presentation of the images that we use in our publications on social networks.
  • It offers me a perfect statistical system where I can consult all kinds of movements that have occurred in all my social networks, I can see statistics individually or generally. The statistics allow me to see group reports, participation, information on audience movement on Twitter, Facebook or LinkedIn and also allow me to view the activity that has occurred in my account.
  • Sprout Social allows me to view a record in real time that shows me all the movements that my social networks are having by my employees. As Director of the Marketing Sector, this is a very important role, as I can know what actions my employees are taking to improve marketing with social networks.
Sasha Brito | TrustRadius Reviewer

Cons

Agorapulse

  • Reporting not available for personal accounts
  • Adding TikTok
  • Ability to tag personal accounts in LinkedIn and FaceBook
  • When copying from one platform to another, one has to go and redo the tags or they will not come up properly. If the the @ is the same in the two platforms, it should take that into consideration and not ask to re-enter.
Genevieve Leveille | TrustRadius Reviewer

Sprout Social

  • I'd love to see more robust tag reporting capabilities, but they mentioned that this is something in the pipeline for improvement.
  • I wish it was easier to batch content and shift it to approval or draft mode. Sometimes clients can change their mind and moving through each post individually can be a bit time consuming. This is a very minor thing.
  • I'd love to see more customization options come to its reporting feature so we can insert graphics. Currently it supports the insertion of text only.
Talissa (Beall) Navarro | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 9.1
Based on 88 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Sprout Social

Sprout Social 9.0
Based on 62 answers
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
Jennifer Wagner | TrustRadius Reviewer

Usability

Agorapulse

Agorapulse 8.1
Based on 50 answers
Any time I onboard a new team member, they are very quick to adapt to Agora's user interface and therefore require a very quick onboarding process from me, which is a massive plus. While I think having an all-in-one platform would be ideal, there is something to be said about only having a few bells and whistle so that my team can focus on what is most important to us and our clients, content
Dylan Schoenbaum | TrustRadius Reviewer

Sprout Social

Sprout Social 9.4
Based on 41 answers
Sprout Social is extremely user-friendly. The publishing feature is easy to use, and provides previews of what your content will look like once posted. I also love the calendar view where you can view all posts you have scheduled for the month. The collaborative nature of the platform makes working directly in Sprout Social with clients a breeze, and we are seeing our content get approved much faster.
Anonymous | TrustRadius Reviewer

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 6 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 7.7
Based on 16 answers
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
Anonymous | TrustRadius Reviewer

Performance

Agorapulse

Agorapulse 8.2
Based on 4 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 8.0
Based on 14 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad | TrustRadius Reviewer

Support Rating

Agorapulse

Agorapulse 8.6
Based on 66 answers
The support from Agorapulse is excellent. Any time we have made contact they have been quick to reply, and given added extra information to help. The initial sales experience was also good. Not pushy like a lot of other companies, more that they would like to help. And they certainly did for us at a difficult time which built a fantastic relationship with us from the very start. Communication is great too, with just the right amount of emails and updates. Overall we feel that they genuinely care about their clients and users.
Paul Gully | TrustRadius Reviewer

Sprout Social

Sprout Social 9.2
Based on 49 answers
Sprout Social's customer support is extremely prompt and always helpful. Not only do they provide quick and useful service, but the representatives follow up multiple times to ensure that the issue is fully address and/or completely resolved. The overall experience is exemplary; very few other companies provide comparable service.
Diana R. Krueger | TrustRadius Reviewer

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

Sprout Social

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 7.3
Based on 3 answers
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
Ryan Montano | TrustRadius Reviewer

Implementation Rating

Agorapulse

Agorapulse 8.4
Based on 12 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Sprout Social

Sprout Social 10.0
Based on 21 answers
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
Valentin Vesa | TrustRadius Reviewer

Alternatives Considered

Agorapulse

When we used Hootsuite we only used the free version, but the interface was cluttered and disorganized. We much prefer Agorapulse, where you can see things by network and keep things clean and organized. The mobile app is much better with Agorapulse as well
Anonymous | TrustRadius Reviewer

Sprout Social

I used Buffer previous to Sprout Social for two years. It was a good solution as we were getting a handle on scheduling content. It was the first real tool we had for this. But we outgrew it and they began removing features that were critical to our workflow, such as the RSS Feed. While their 50% off policy for non-profits was very helpful, once we started adding up the cost to use features like Replies and Analytics, we discovered that our needs were simply too robust for Buffer to handle. Sprout Social was the solution suggested by all our peers and we've been very happy with it ever since.
Peter Slayton | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 4.6
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Sprout Social

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • It has saved our company a lot of time digging through all different social medias to be responsive to consumers
  • It has helped us be more responsive to prospects, so better lead generation
  • Agorapulse allows us to be in touch quicker with our prospects, meaning better lead to appointment generation as well.
Carolyn Zonts | TrustRadius Reviewer

Sprout Social

  • Sprout has given insights to lead our creative refreshes every quarter. As we have a healthy budget on paid social, it is crucial to understand the type of creative that works best.
  • Sprout has the ability to send notifications based on certain types of messages received. This is crucial for social media teams who don't have 24/7 coverage but need to be notified of urgent matters.
  • Sprout has saved me hours of time as I no longer pull analytics natively from each social platform. The generated reports give me a look at all of the platforms and can be customized.
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$99 per month

Agorapulse Editions & Modules

Edition
Pro$991
Premium$1991
EnterpriseCustom1
  1. per month
Additional Pricing Details
**Pro plan: 10 social profiles, 2 users **Premium plan: 25 social profiles, 4 users **Enterprise plan: 40+ profiles, 8+ users

Sprout Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 for 30 days

Sprout Social Editions & Modules

Edition
Free TrialFree1
Standard$992
Professional$1492
Advanced$2492
  1. for 30 days
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
8.6
Sprout Social
9.5

Likelihood to Renew

Agorapulse
9.1
Sprout Social
9.0

Usability

Agorapulse
8.1
Sprout Social
9.4

Reliability and Availability

Agorapulse
9.1
Sprout Social
7.7

Performance

Agorapulse
8.2
Sprout Social
8.0

Support Rating

Agorapulse
8.6
Sprout Social
9.2

Online Training

Agorapulse
9.1
Sprout Social
7.3

Implementation Rating

Agorapulse
8.4
Sprout Social
10.0

Scalability

Agorapulse
4.6
Sprout Social

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