What users are saying about
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Top Rated
319 Ratings
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Top Rated
279 Ratings

Agorapulse

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Top Rated
319 Ratings
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Score 8.5 out of 101

Sprout Social

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Top Rated
279 Ratings
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Score 8 out of 101

Likelihood to Recommend

Agorapulse

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.
Jennifer Herring profile photo

Sprout Social

If you have a small social media team and need a way to quickly and easily monitor your owned social media channels, track conversations on your posts and engage with your fans or followers, Sprout works well. It also is an easy way for users to create high-level reports for higher-ups.
Jimmy Mack profile photo

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.1
Sprout Social
6.8
Boolean keyword searches
Agorapulse
7.8
Sprout Social
7.7
Filtering out noise/spam
Agorapulse
7.2
Sprout Social
7.3
Sentiment analysis
Agorapulse
9.1
Sprout Social
5.5
Broad channel coverage
Agorapulse
8.5
Sprout Social
6.9

Publishing

Agorapulse
8.1
Sprout Social
8.1
Content planning and scheduling
Agorapulse
8.8
Sprout Social
8.2
Audience targeting
Agorapulse
6.7
Sprout Social
8.1
Content optimization
Agorapulse
9.1
Sprout Social
7.8
Workflow management
Agorapulse
7.9
Sprout Social
8.4

Engagement

Agorapulse
7.6
Sprout Social
7.4
Automated routing and prioritization
Agorapulse
6.4
Sprout Social
6.3
Customer interaction histories
Agorapulse
8.5
Sprout Social
8.5
Bulk actions
Agorapulse
7.9
Sprout Social
7.3

Marketing

Agorapulse
7.6
Sprout Social
7.0
Lead generation
Agorapulse
6.6
Sprout Social
6.5
Content marketing
Agorapulse
9.1
Sprout Social
8.1
Paid media management
Agorapulse
8.2
Sprout Social
6.2
Campaigns and promotions
Agorapulse
6.7
Sprout Social
7.2

Channel coverage/integration

Agorapulse
8.2
Sprout Social
7.9
Twitter
Agorapulse
8.9
Sprout Social
9.1
Facebook
Agorapulse
8.9
Sprout Social
8.3
LinkedIn
Agorapulse
7.4
Sprout Social
7.5
Instagram
Agorapulse
7.7
Sprout Social
7.7
Google+
Agorapulse
Sprout Social
6.9
Pinterest
Agorapulse
Sprout Social
8.0
YouTube
Agorapulse
Sprout Social
8.0

Reporting/analytics

Agorapulse
7.3
Sprout Social
8.3
Campaign success analytics
Agorapulse
7.7
Sprout Social
8.2
Real-time tracking
Agorapulse
7.4
Sprout Social
8.9
Competitor analysis
Agorapulse
6.9
Sprout Social
7.8

Account management

Agorapulse
7.5
Sprout Social
8.0
Role-based user permissions & privileges
Agorapulse
8.3
Sprout Social
9.0
Mobile access
Agorapulse
6.6
Sprout Social
6.9

Pros

Agorapulse

  • Scheduling - easy to use and makes life easier
  • Responding to customers
  • Tracking analytics
Bianca Bridges profile photo

Sprout Social

  • Creating and scheduling posts across a multitude of platforms.
  • Discovering content through RSS feeds and account feeds
  • Discovering potential profiles to follow and manage your following/followers.
Stephanie MacMillan profile photo

Cons

Agorapulse

  • Notifications of usability updates could be handled better, and could be more timely.
  • Notifications of usability issues could also be handled in a more timely manner.
  • We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!
Matthew Jackson profile photo

Sprout Social

  • You cannot schedule content for LinkedIn through SproutSocial. Some of our clients want to post to LinkedIn so it makes it harder. It would be easier to be able to use SproutSocial for everything.
  • Only one employee at a time can be logged into SproutSocial. This is very difficult when several employees need to program for different clients. If another employee signs on while someone else is in the program, the first person on will be kicked off without warning. This often causes whatever project the employee was working on to be lost.
Mckenzie Masters profile photo

Likelihood to Renew

Agorapulse

Agorapulse 8.1
Based on 85 answers
AgoraPulse meets all our needs and requirements for a social publishing and listening tool.
Lauren Melnick profile photo

Sprout Social

Sprout Social 6.2
Based on 61 answers
We are happy with Sprout and have no desire to change products. We do hope that Sprout is able to provide some of the more advanced features like labeling and sentiment. There are some solutions that are specifically geared for Social Care and are tied into the CRM system.
Jencey Keeton profile photo

Usability

Agorapulse

Agorapulse 9.0
Based on 8 answers
Because it is very easy and simple to use.
Lauren Melnick profile photo

Sprout Social

Sprout Social 8.0
Based on 16 answers
Sprout Social is extremely easy to use and would only require minimal training for a new user. They have many features and functionalities that I absolutely love. I can't speak highly enough of their mobile app! As I've mentioned, this app has been a life saver when I've been traveling and have been unable to access a desktop
Olivia Ann Hurst profile photo

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 2 answers
No answer on this topic is available.

Sprout Social

Sprout Social 7.7
Based on 8 answers
I have never seen it in maintenance or downtime mode — I am always able to access this product.
Lizzie Maldonado profile photo

Performance

Agorapulse

Agorapulse 9.1
Based on 1 answer
No answer on this topic is available.

Sprout Social

Sprout Social 8.0
Based on 7 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad profile photo

Support

Agorapulse

Agorapulse 9.2
Based on 10 answers
I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.
Janaye Steadman profile photo

Sprout Social

Sprout Social 9.2
Based on 12 answers
The folks at Sprout are great. Answering the simplest questions right via Twitter or Facebook, the more complex issues i've had they respond back via email within a couple hours if not sooner. Extremely impressed with their customer support, they really know their product and aren't just trying to get you to upgrade to a higher tier
Lisa Kribs-LaPierre profile photo

Online Training

Agorapulse

Agorapulse 7.3
Based on 1 answer
No answer on this topic is available.

Sprout Social

Sprout Social 7.3
Based on 3 answers
The trainers are very resourceful and are able to deliver the knowledge to all trainees. The simpleness of using Sprout Social, despite its amazing technical capabilities, is by itself a big encouragement boost
Valentin Vesa profile photo

Implementation

Agorapulse

Agorapulse 9.1
Based on 4 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho profile photo

Sprout Social

Sprout Social 8.9
Based on 10 answers
Smooth sailing.
Lisa Kribs-LaPierre profile photo

Alternatives Considered

Agorapulse

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.
Kris White profile photo

Sprout Social

  • The overall package
  • Price point
  • and great design and UI
Lisa Kribs-LaPierre profile photo

Return on Investment

Agorapulse

  • quick and easy moderation allowing us to access more important things quicker.
Jayden Andersen profile photo

Sprout Social

  • We are able to provide better customer service on our social channels due to the fact that we are able to receive the majority of our social mentions quickly and efficiently.
  • We are also able to tag and track our Influencers.
  • Sprout is a cheaper solution than a lot of the enterprise products in the market although it lacks some of the listening and analytics tools the more robust platforms have.
Jencey Keeton profile photo

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Agorapulse
Edition
Medium
$991
Large
$1991
Enterprise
$4991
X-Large
$2991
1. per installation
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Sprout Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprout Social Editions & Modules

Sprout Social
Additional Pricing Details

Add comparison