Agorapulse vs Sprout Social

Likelihood to Recommend

If you are managing social media for other businesses, you need AgoraPulse. If you only have your own business and you only have one page per social media platform, I wouldn't spend the money on it.

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Jennifer Herring

Owner

Slated Social Media ManagementMarketing and Advertising, 1-10 employees

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If you have a small social media team and need a way to quickly and easily monitor your owned social media channels, track conversations on your posts and engage with your fans or followers, Sprout works well. It also is an easy way for users to create high-level reports for higher-ups.

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Jimmy Mack

Senior Communications Specialist

City of OlatheGovernment Administration, 501-1000 employees

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Feature Rating Comparison

Agorapulse

8.1

Sprout Social

6.8

Boolean keyword searches

7.8

7.7

Filtering out noise/spam

7.2

7.3

Sentiment analysis

9.1

5.5

Broad channel coverage

8.5

6.9

Agorapulse

8.1

Sprout Social

8.1

Content planning and scheduling

8.8

8.2

Audience targeting

6.7

8.1

Content optimization

9.1

7.8

Workflow management

7.9

8.4

Agorapulse

7.6

Sprout Social

7.4

Automated routing and prioritization

6.4

6.3

Customer interaction histories

8.5

Bulk actions

7.9

7.3

Agorapulse

7.6

Sprout Social

7.0

Lead generation

6.6

6.5

Content marketing

9.1

8.1

Paid media management

8.2

6.2

Campaigns and promotions

6.7

7.2

Agorapulse

8.2

Sprout Social

7.9

Twitter

8.9

9.1

Facebook

8.9

8.3

LinkedIn

7.4

7.5

Instagram

7.7

Google+

—

6.9

Pinterest

—

8.0

YouTube

—

8.0

Agorapulse

7.3

Sprout Social

8.3

Campaign success analytics

7.7

8.2

Real-time tracking

7.4

8.9

Competitor analysis

6.9

7.8

Agorapulse

7.5

Sprout Social

8.0

Role-based user permissions & privileges

8.3

9.0

Mobile access

6.6

6.9

Pros

Scheduling - easy to use and makes life easier
Responding to customers
Tracking analytics

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Bianca Bridges

Social Media & Brand Partnerships Coordinator

Breakfast LondonConsumer Goods, 1-10 employees

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Creating and scheduling posts across a multitude of platforms.
Discovering content through RSS feeds and account feeds
Discovering potential profiles to follow and manage your following/followers.

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Stephanie MacMillan

Revinate Manager & Voice of the Customer

Wyndham & Wyndham Garden Lake Buena Vista Disney Springs Resort AreaHospitality, 201-500 employees

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Cons

Notifications of usability updates could be handled better, and could be more timely.
Notifications of usability issues could also be handled in a more timely manner.
We would like to see integration with more social platforms, but we also understand the time consuming nature of that work...it would just be nice to have!

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Matthew Jackson

VP of Client Relations

P2 PublishersMarketing and Advertising, 1-10 employees

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You cannot schedule content for LinkedIn through SproutSocial. Some of our clients want to post to LinkedIn so it makes it harder. It would be easier to be able to use SproutSocial for everything.
Only one employee at a time can be logged into SproutSocial. This is very difficult when several employees need to program for different clients. If another employee signs on while someone else is in the program, the first person on will be kicked off without warning. This often causes whatever project the employee was working on to be lost.

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Mckenzie Masters

Intern

in.Mode MarketingMarketing and Advertising, 1-10 employees

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Likelihood to Renew

Agorapulse 8.1

Based on 85 answers

AgoraPulse meets all our needs and requirements for a social publishing and listening tool.

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Lauren Melnick

Social Media Manager

Global Vision InternationalLeisure, Travel & Tourism, 51-200 employees

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Sprout Social 6.2

Based on 61 answers

We are happy with Sprout and have no desire to change products. We do hope that Sprout is able to provide some of the more advanced features like labeling and sentiment. There are some solutions that are specifically geared for Social Care and are tied into the CRM system.

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Jencey Keeton

Marketing Manager, Social Media

FossilEntertainment, 201-500 employees

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Usability

Agorapulse 9.0

Based on 8 answers

Because it is very easy and simple to use.

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Lauren Melnick

Social Media Manager

Global Vision InternationalLeisure, Travel & Tourism, 51-200 employees

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Sprout Social 8.0

Based on 16 answers

Sprout Social is extremely easy to use and would only require minimal training for a new user. They have many features and functionalities that I absolutely love. I can't speak highly enough of their mobile app! As I've mentioned, this app has been a life saver when I've been traveling and have been unable to access a desktop

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Olivia Ann Hurst

Social Media Specialist

The University of Southern MississippiHigher Education, 501-1000 employees

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Reliability and Availability

Agorapulse 9.1

Based on 2 answers

No answer on this topic is available.

Sprout Social 7.7

Based on 8 answers

I have never seen it in maintenance or downtime mode — I am always able to access this product.

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Lizzie Maldonado

Sr. Manager of Social Media

The Starr ConspiracyMarketing and Advertising, 11-50 employees

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Performance

Agorapulse 9.1

Based on 1 answer

No answer on this topic is available.

Sprout Social 8.0

Based on 7 answers

It is quick to post, however you have to refresh the page every time you add a new scheduled item.

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Sarah Zibanejadrad

Social Marketing Director

Creative Word and Image Inc.1-10 employees

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Support

Agorapulse 9.2

Based on 10 answers

I have reached out for support many times, and they are always fast and extremely helpful. I have only ever had one issue that was not resolved, and the only reason that one was not resolved is that Instagram is stupid when it comes to customer service and their platform. It was an issue with IG policies, not AP. But they still did all they could to help with it. They have to make up for FB/IG sucky customer service, and they do that in a big way.

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Janaye Steadman

CFO and Director of Digital Advertising

Markit23Marketing and Advertising, 1-10 employees

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Sprout Social 9.2

Based on 12 answers

The folks at Sprout are great. Answering the simplest questions right via Twitter or Facebook, the more complex issues i've had they respond back via email within a couple hours if not sooner. Extremely impressed with their customer support, they really know their product and aren't just trying to get you to upgrade to a higher tier

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Lisa Kribs-LaPierre

Partner

TGWdigitalMarketing and Advertising, 1-10 employees

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Online Training

Agorapulse 7.3

Based on 1 answer

No answer on this topic is available.

Sprout Social 7.3

Based on 3 answers

The trainers are very resourceful and are able to deliver the knowledge to all trainees. The simpleness of using Sprout Social, despite its amazing technical capabilities, is by itself a big encouragement boost

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Valentin Vesa

Social Media Manager

iQuest GroupComputer Software, 501-1000 employees

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Implementation

Agorapulse 9.1

Based on 4 answers

Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets

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Marianne Ho

Head of Marketing

Save22Internet, 11-50 employees

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Sprout Social 8.9

Based on 10 answers

Smooth sailing.

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Lisa Kribs-LaPierre

Partner

TGWdigitalMarketing and Advertising, 1-10 employees

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Alternatives Considered

I tried a few similar tools before I discovered AgoraPulse. Buffer and Post Planner are both good at what they do but ultimately fall short for managing multiple clients. Granted, they're also more affordable - great if you need something simple and you only have a few personal profiles to manage. I also tried Hootsuite, but it's just not for me. I'm sure it's a great tool for many, but I find it needlessly complex with a clunky interface. It's not nearly as intuitive as AgoraPulse, and quite frankly it's just not a good value for small and medium-sized agencies.

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Kris White

Hotel Social Media Consultant

White Sun MediaOnline Media, 1-10 employees

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The overall package
Price point
and great design and UI

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Lisa Kribs-LaPierre

Partner

TGWdigitalMarketing and Advertising, 1-10 employees

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Return on Investment

quick and easy moderation allowing us to access more important things quicker.

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Jayden Andersen

Digital Coordinator

Campaign EdgeMarketing and Advertising, 1-10 employees

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We are able to provide better customer service on our social channels due to the fact that we are able to receive the majority of our social mentions quickly and efficiently.
We are also able to tag and track our Influencers.
Sprout is a cheaper solution than a lot of the enterprise products in the market although it lacks some of the listening and analytics tools the more robust platforms have.

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Jencey Keeton

Marketing Manager, Social Media

FossilEntertainment, 201-500 employees

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Likelihood to Recommend

Agorapulse

Sprout Social

Feature Rating Comparison

Boolean keyword searches

Filtering out noise/spam

Sentiment analysis

Broad channel coverage

Content planning and scheduling

Audience targeting

Content optimization

Workflow management

Automated routing and prioritization

Customer interaction histories

Bulk actions

Lead generation

Content marketing

Paid media management

Campaigns and promotions

Twitter

Facebook

LinkedIn

Instagram

Google+

Pinterest

YouTube

Campaign success analytics

Real-time tracking

Competitor analysis

Role-based user permissions & privileges

Mobile access

Pros

Agorapulse

Sprout Social

Cons

Agorapulse

Sprout Social

Likelihood to Renew

Agorapulse

Sprout Social

Usability

Agorapulse

Sprout Social

Reliability and Availability

Agorapulse

Sprout Social

Performance

Agorapulse

Sprout Social

Support

Agorapulse

Sprout Social

Online Training

Agorapulse

Sprout Social

Implementation

Agorapulse

Sprout Social

Alternatives Considered

Agorapulse

Sprout Social

Return on Investment

Agorapulse

Sprout Social

Screenshots

Agorapulse

Sprout Social

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Agorapulse Editions & Modules

Edition

Additional Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services