What users are saying about
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Top Rated
456 Ratings
Top Rated
346 Ratings

Agorapulse

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Top Rated
456 Ratings
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Score 8.6 out of 100
Top Rated
346 Ratings
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Score 8 out of 100

Likelihood to Recommend

Agorapulse

I love Agorapulse and truly find it to be incredibly useful for our company. We have two different websites so two different social media platforms for both of these. Meaning two Facebook pages, two Instagrams... therefore hard to manage sometimes. This allows us to view all new notifications through one platform. It has been a lifesaver for our marketing team.
Carolyn Zonts | TrustRadius Reviewer

Sprout Social

Sprout is great for marketing departments looking to watch their brand and promote their blog. It's especially good for single person posting. I don't see it working well for larger teams and collaborating real time as there isn't a great way to see who is tackling what. You can assign tasks or grab them but it would be great to see who is clicking what or a chat feature perhaps?The dashboard could also use some help to show more about the brand, perhaps specific keywords we watch. Or trends across social platforms that we might care about.
Todd Terwillegar, Content Marketing Certified | TrustRadius Reviewer

Feature Rating Comparison

Listening/monitoring

Agorapulse
8.4
Sprout Social
7.7
Boolean keyword searches
Agorapulse
8.1
Sprout Social
8.2
Filtering out noise/spam
Agorapulse
8.0
Sprout Social
6.8
Sentiment analysis
Agorapulse
9.1
Sprout Social
7.3
Broad channel coverage
Agorapulse
8.5
Sprout Social
8.4

Publishing

Agorapulse
8.4
Sprout Social
7.7
Content planning and scheduling
Agorapulse
9.4
Sprout Social
7.8
Audience targeting
Agorapulse
7.9
Sprout Social
7.6
Content optimization
Agorapulse
7.3
Sprout Social
7.6
Workflow management
Agorapulse
9.0
Sprout Social
7.7

Engagement

Agorapulse
8.1
Sprout Social
7.7
Automated routing and prioritization
Agorapulse
7.8
Sprout Social
8.0
Customer interaction histories
Agorapulse
8.3
Sprout Social
7.6
Bulk actions
Agorapulse
8.3
Sprout Social
7.5

Marketing

Agorapulse
8.0
Sprout Social
7.5
Lead generation
Agorapulse
7.3
Sprout Social
7.7
Content marketing
Agorapulse
9.1
Sprout Social
8.7
Paid media management
Agorapulse
8.2
Sprout Social
6.2
Campaigns and promotions
Agorapulse
7.4
Sprout Social
7.2

Channel coverage/integration

Agorapulse
8.6
Sprout Social
7.9
Twitter
Agorapulse
8.8
Sprout Social
9.1
Facebook
Agorapulse
9.3
Sprout Social
8.7
LinkedIn
Agorapulse
9.3
Sprout Social
7.9
Google+
Agorapulse
9.1
Sprout Social
5.3
Instagram
Agorapulse
8.3
Sprout Social
8.0
Pinterest
Agorapulse
9.1
Sprout Social
8.3
YouTube
Agorapulse
6.7
Sprout Social
8.0

Reporting/analytics

Agorapulse
8.4
Sprout Social
7.9
Campaign success analytics
Agorapulse
8.4
Sprout Social
8.2
Real-time tracking
Agorapulse
8.3
Sprout Social
8.4
Competitor analysis
Agorapulse
8.4
Sprout Social
7.3

Account management

Agorapulse
8.3
Sprout Social
8.2
Role-based user permissions & privileges
Agorapulse
8.8
Sprout Social
8.4
Mobile access
Agorapulse
7.9
Sprout Social
7.9

Pros

Agorapulse

  • Customer Service - they have killer customer service. They are fast and super helpful, even when it is an issue with the social platform and not AP.
  • Calendaring tool - ability to approve, send for approval, etc.
  • Listening tool - ability to track mentions, tags, hashtags, etc.
  • Reporting - they have really excellent reports that I pull on a weekly basis for clients.
  • Tracks comments on ads you are running as well.
  • Did I mention customer service?
Janaye Steadman | TrustRadius Reviewer

Sprout Social

  • Analytics Reporting - Sprout Social does a nice job at providing robust analytics across all social media platforms. We use this to monitor our social media performance over a specified time period, including number of posts, increase in followers, and changes in engagements and link clinks.
  • Social Media Scheduling - Sprout Social is good for scheduling social media posts in advance. With the version we use, it also shows us what time we should schedule our posts based on the past performance of our previous posts.
  • Social Media Monitoring - Sprout Social does a good job at monitoring social media mentions and searching for posts containing certain specified keywords.
Jenna Carpentier | TrustRadius Reviewer

Cons

Agorapulse

  • The overall interface does not feel as polished as some larger, more expensive competitors.
  • The original reports were adequate, but did not feel very polished. They just rolled out a new format that looks a lot better, but I haven't had time to fully evaluate it yet.
Jerry Pietrzak | TrustRadius Reviewer

Sprout Social

  • This is not a great platform for teams. Their basic $99 plan includes a single user, and charges quite a bit to add more.
  • This is not a great platform for agencies that have more than 5 accounts or less than 100 without paying a hefty price tag. Their deluxe plan is $149 for only 10 accounts. My team has access to more than 30 pages, and we'd have to disconnect a profile, then connect a new one, wait for it to load, and then produce a new report for our clients. It was too cumbersome to be effective.
  • Value overall. Other competitors are offering more users and the same amount of pages for less money.
  • Technical support. Our team spent about $2,500 with this company across 2 years - we published our final reports, made a single request for support with 3 different team members, and it was denied four times.
page V | TrustRadius Reviewer

Likelihood to Renew

Agorapulse

Agorapulse 9.1
Based on 88 answers
The decision has been made. It's time to get to work--no steps back. I feel confident this product is well suited to help me make progress. I want to get down business and utilize the functionality of this product to meet my marketing goals. I feel very comfortable with the choice I have made.
Richard Burgner | TrustRadius Reviewer

Sprout Social

Sprout Social 6.2
Based on 61 answers
While I am currently no longer working with the company in which I was employed and utilized Sprout Social, I do know that the company is still utilizing Sprout Social on a daily basis and I do not foresee a time when the subscription would be cancelled.
Jennifer Wagner | TrustRadius Reviewer

Usability

Agorapulse

Agorapulse 8.1
Based on 20 answers
Other than the previously mentioned issues, there is not much that needs to be changed. It is really good as it is and whenever suggestions come to mind, we can always leave them on Agorapulse's website to be evaluated and added to similar requests.
Anonymous | TrustRadius Reviewer

Sprout Social

Sprout Social 5.6
Based on 18 answers
Sprout Social is extremely easy to use and would only require minimal training for a new user. They have many features and functionalities that I absolutely love. I can't speak highly enough of their mobile app! As I've mentioned, this app has been a life saver when I've been traveling and have been unable to access a desktop
Olivia Ann Hurst | TrustRadius Reviewer

Reliability and Availability

Agorapulse

Agorapulse 9.1
Based on 3 answers
Agorapulse occasionally has outages or shuts down. It never interferes with my use of the application or any of my posts
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 7.7
Based on 8 answers
Uptime was OK, but given the fact that we are in Europe, there were some specific problems: They tended to take the system down for maintenance during the night in the US, which was during our workday. This was definitely problematic and hard to explain to our clients.
Anonymous | TrustRadius Reviewer

Performance

Agorapulse

Agorapulse 8.2
Based on 2 answers
Agorapulse has generally had great performance. Occasionally I have issues with my videos being posted on Instagram. I still am not sure why. the format of the videos is the same as the videos that are going through.
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 8.0
Based on 7 answers
It is quick to post, however you have to refresh the page every time you add a new scheduled item.
Sarah Zibanejadrad | TrustRadius Reviewer

Support Rating

Agorapulse

Agorapulse 8.7
Based on 23 answers
Every time I have had a question for the Agorapulse team, they have been more than happy to help out and find an answer. They are so wonderful to work with. We've had a few people get locked out of their accounts and they were able to help us get back in quickly.
Talan Tyminski | TrustRadius Reviewer

Sprout Social

Sprout Social 3.0
Based on 13 answers
The folks at Sprout are great. Answering the simplest questions right via Twitter or Facebook, the more complex issues i've had they respond back via email within a couple hours if not sooner. Extremely impressed with their customer support, they really know their product and aren't just trying to get you to upgrade to a higher tier
Lisa Kribs-LaPierre | TrustRadius Reviewer

In-Person Training

Agorapulse

I did not train in person
Ali Walton | TrustRadius Reviewer

Sprout Social

No answers on this topic

Online Training

Agorapulse

Agorapulse 9.1
Based on 2 answers
The staff walked me through the whole platform and asked me if I had any questions. They were very helpful in answering any questions I had.
Ali Walton | TrustRadius Reviewer

Sprout Social

Sprout Social 7.3
Based on 3 answers
Their training is good, but the promotion of it is even better. I don't need or have the time for training, but I was always happy to know it was there. They did a great job sending updates out and making me aware when there was a new feature that I may want training for. As for the training I never used it, so I can't comment on that
Ryan Montano | TrustRadius Reviewer

Implementation Rating

Agorapulse

Agorapulse 8.6
Based on 6 answers
Be sure of the game play mechanics you need to achieve your objectives, it will help significantly in setting up the game and creating the assets
Marianne Ho | TrustRadius Reviewer

Sprout Social

Sprout Social 8.9
Based on 10 answers
Make sure you do it all the way. Do not break it into phases. Pour yourself a coffee, start it in the morning and you'll be done before you finish that coffee.
Valentin Vesa | TrustRadius Reviewer

Alternatives Considered

Agorapulse

I tested several social media scheduling tools. I went with AgoraPulse for a couple of reasons.
  • The reporting was reliable
  • The system was user-friendly
  • The customer service is AMAZING and fast
  • Features are tested and reliable before they are rolled out
  • The pricing for the features was fair
  • The comment feed is real-time
  • There is a variety of publishing options
Jennifer Herring | TrustRadius Reviewer

Sprout Social

I've found that Sprout Social has more capabilities than other social platforms, and goes above and beyond in its functionality and support. I also think that Sprout Social has one of the cleanest, easy to use interfaces of all the social platforms. Hootsuite and TweetDeck, for example, can be overwhelming; but Sprout Social clean design has made it more intuitive and less overwhelming.
Anonymous | TrustRadius Reviewer

Scalability

Agorapulse

Agorapulse 4.9
Based on 2 answers
I'm not sure I understand what is meant by scalability.
Ali Walton | TrustRadius Reviewer

Sprout Social

No score
No answers yet
No answers on this topic

Return on Investment

Agorapulse

  • AgoraPulse has saved me a large amount of time by allowing me to schedule in advance and post across multiple platforms simultaneously.
  • The ability to swap out images and/or titles has allowed me to better customize the end product while getting a full preview prior to posting.
  • I can more easily respond to engagement from multiple platforms all in one easy-to-use place.
Jay Selig | TrustRadius Reviewer

Sprout Social

  • Allowed us to concurrently build a system where we could plan for the future and forward-looking content, events, and other publishing opportunities
  • Enabled us to audit the "marketplace" so to speak and seek out ideas based on trends and real-time analytics
  • Allowed us to develop a new workflow strain based on permission levels and internal SS workflow
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

Agorapulse

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Agorapulse Editions & Modules

Edition
Medium$991
Large$1991
Enterprise$4991
X-Large$2991
  1. per month
Additional Pricing Details
**Medium plan: 10 social profiles, 2 users **Large plan: 25 social profiles, 4 users **X-Large plan: 40 social profiles, 8 users **Enterprise plan: 60 profiles, 20 users

Sprout Social

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sprout Social Editions & Modules

Edition
Free TrialFree1
Standard$992
Professional$1492
Advanced$2492
  1. for 30 days
  2. per user/per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Agorapulse
9.2
Sprout Social
7.6

Likelihood to Renew

Agorapulse
9.1
Sprout Social
6.2

Usability

Agorapulse
8.1
Sprout Social
5.6

Reliability and Availability

Agorapulse
9.1
Sprout Social
7.7

Performance

Agorapulse
8.2
Sprout Social
8.0

Support Rating

Agorapulse
8.7
Sprout Social
3.0

Online Training

Agorapulse
9.1
Sprout Social
7.3

Implementation Rating

Agorapulse
8.6
Sprout Social
8.9

Scalability

Agorapulse
4.9
Sprout Social

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