Agorapulse vs Sprout Social

• The reporting covers all the metrics you need and allows you to modify the reports as you wish by downloading them as a PowerPoint file.
• One of the main things we love about AgoraPulse is that they seem to have high standards for their quality control and customer service. They don't roll out new features unless they work 100% and if there is an issue they are on top of it right away and with ample communication.
• No more wondering if you've seen every comment or message. AgoraPulse's system allows you to ensure you have responded to every item no matter what the client has done on their end.

Read full review

• Integrates well with major social media channels twitter, Facebook, LinkedIn, and Google+ to post consistent messaging across channels.
• Great metrics to help understand who is following on what channel and how well a message does in that channel.
• Only aggregate that gets some data from Google+.
• Very easy to learn, program for delivery delays and to integrate into messaging strategy.
• Smart Inbox is great for seeing responses quickly and being able to respond to them in with a single contact point.
• Great for team work and managing team messaging strategy, workflow and tasks in digital communications.

Read full review

• I would like to see a grid preview for Instagram that allows you to drag and drop the order of the posts.
• I would like to see the ability to provide a client a link to their planned/scheduled content for viewing and/or approval without the need to make them a member of the team.
• I would like the ability to create and save hashtag groups for each profile.

Read full review

• One of the big things that Sprout Social is lacking is better Twitter analytics. While they do provide great information for my analytics reports, I still feel that they could be pulling in additional data that would be extremely beneficial to users.
• I really wish that Sprout Social gave users the ability to manage additional social platforms, such as LinkedIn and Pinterest. This would be immensely helpful!
• Sometimes when I archive messages in my inbox (and I typically average 100-150 a day, if not more), these messages will pop back up in my inbox either later that afternoon or weeks from when the original message was archived. I opened up my inbox this summer and found messages from February that had been previously archived!

Read full review

• We have seen an increase in our audience and our audience interactions.
• We have seen an increase in our sales and customer queries about offerings.
• We have reduced the amount of time needed to successfully manage social media accounts.

Read full review

• My Sprout Social inbox is never closed, so when I hear a notification I check it immediately. Working in higher education, I'm managing multiple top-level accounts for the university, and Sprout makes it possible for all of that information to come to one place and helps me to quickly respond to people as soon as I receive notification!
• Sprout Social definitely contributes to my efficiency. Being able to manage, schedule and respond all from one place instead of logging into multiple social accounts is extremely helpful and saves time.

Read full review