Does What it Says it Will Do
September 15, 2015
Does What it Says it Will Do
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with AgoraPulse
We needed a solution to a problem - what's better than Hootsuite? What's simpler to use, quick to get going with and provides good reporting?
AgoraPulse is primarily being used to enable a single view track of our Twitter and Facebook pages to enable a quick response where needed. The biggest thing it gives us though is easy to understand reporting, that's the biggest draw for us.
- Reporting is AgoraPulse's best feature. Easy to understand and distribute.
- Quick setup and quick to understand. Simplicity is the key with AgoraPulse.
- Interactions with AgoraPulse staff are always fast and friendly.
- I think AgoraPulse firstly needs to review its packages. The Micro package has no reporting facility and the Small package provides only a month's worth. Give the Micro package at least a month's reporting and the Small package either three months or full facility such as with Medium and Large packages.
- I would like to see the option to show more of a feed from Twitter and Facebook, or at least the ability to customise this.
Currently only used by myself but that may grow. Management of social media sits with myself so having to keep an eye on what is happening in the most time effective way is essential.
- AgoraPulse has ensured that we have effective reporting, which was a goal we needed to achieve.
- It provides an overview of what is happening with a limited amount of attention, so the time overhead is limited.
- It has satisfied management that we will have control over what is occurring in our social media pages.
Hootsuite was proving too expensive for what it gave us. Compared to AgoraPulse it came with a learning curve which was more than it should have been - AgoraPulse is very quick to get started with. AgoraPulse reporting exceeded that of Hootsuite being both easy to use and follow, and not requiring the ridiculous points.