Celonis is a must have for Process Intelligence
March 28, 2024
Celonis is a must have for Process Intelligence
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Celonis
Celonis is widely used across our organization in several business areas for Process Mining and Process Intelligence Use Cases. We have established our own CoE a few year ago to serve as first point of contact to our business users. Within the CoE we develop new Use Cases mainly in the core business areas Procurement, Sales, Finance and Production not only from an analytical but also from a highly operational perspective.
- Gain transparency to your as-is processes
- Visualize process steps and variants to identify root-causes
- Aggregate data for operational purposes and automate tasks
- Lack of overall alignment of product strategy (consistency in releases of new features)
- Previously product features were released too early with bugs that need to be fixed step by step
- Room for improvement for more granular and advanced permission concept
- Increase in throughput times across several business processes (e.g. supplier complaint process)
- Higher customer satisfaction (reliability on delivery dates)
We integrated the online Celonis Academy into our internal Celonis Onboarding process. Specific user roles require proof of conducted training sessions. Additionally the Celonis product documentation supports Analyst with insights into features and assets.
The Celonis Online Training enable us to mostly outsource resources for trainings and enablement of the plattform and tools.
The Celonis Online Training enable us to mostly outsource resources for trainings and enablement of the plattform and tools.
Celonis supports as one of several tools in the companies transformation journey in the next years.
Do you think Celonis delivers good value for the price?
Yes
Are you happy with Celonis's feature set?
Yes
Did Celonis live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Celonis go as expected?
Yes
Would you buy Celonis again?
Yes