Cherwell Service Management
Top Rated
Cherwell Service Management
Overview
Recent Reviews
Reviewer Sentiment
N/A
Positive ()
N/A
Negative ()
Awards


Popular Features
View all 13 featuresOrganize and prioritize service tickets (46)
9.7
97%
ITSM reports and dashboards (45)
9.3
93%
Self-service tools (45)
9.0
90%
ITSM collaboration and documentation (42)
8.4
84%
Reviewer Pros & Cons
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Pricing
View all pricingEntry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://pages.cherwell.com/pricing.csm.…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Alternatives Pricing
Features Scorecard
Incident and problem management
8.7
87%
ITSM asset management
9.0
90%
Change management
9.4
94%
Product Details
What is Cherwell Service Management?
Cherwell Service Management is designed for organizations seeking large reductions in software license spending, IT overhead, and software audit risk. By integrating all the data related to hardware and software inventory, application usage, license entitlements, and IT purchases, users can track and manage IT investments from purchase to retirement and abandon Excel spreadsheets.
Cherwell Service Management Competitors
Cherwell Service Management Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Comparisons
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Frequently Asked Questions
What is Cherwell Service Management?
Cherwell Software was founded by the former CEO of FrontRage Solutions and is a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud.
What are Cherwell Service Management's top competitors?
IBM Control Desk, ServiceNow IT Service Management, and IFS Assyst are common alternatives for Cherwell Service Management.
What is Cherwell Service Management's best feature?
Reviewers rate Organize and prioritize service tickets highest, with a score of 9.7.
Who uses Cherwell Service Management?
The most common users of Cherwell Service Management are from Enterprises (1,001+ employees) and the Information Technology & Services industry.
Reviews and Ratings
 (96)
Reviews
(1-25 of 50)- Popular Filters
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April 11, 2022
Easy Ticket Management with Cherwell Service Management
April 05, 2022
Cherwell , one stop ITSM tool.
December 27, 2021
Cherwell - by far the best tool for managing Incidents, support tickets, changes for deployment!!
December 24, 2021
Cherwell Service Management - It can meet your organizations needs!
December 23, 2021
Cherwell - a true enterprise service management solution!
November 30, 2021
Cherwell: Service Management as Good as How You Implement It
July 23, 2021
Customizable and no code!
July 23, 2021
Cherwell Service Management Review
July 21, 2021
Cherwell Review
July 21, 2021
Manage all your IT related tickets, change request, and service Inquires in one simply place
July 20, 2021
Cherwell - ITSM
July 20, 2021
Cherwell Is OK If You Have a Babysitter
May 11, 2021
CSM is great!
April 29, 2021
Cherwell Service Desk
February 07, 2020
Cherwell Service Management- is it right for you?
December 11, 2019
One-Stop Portal For Service Management
November 15, 2019
Great Tool For Service Request/Incident Management And Reporting.
October 07, 2019
Cherwell is the best value for your investment
October 07, 2019
Overall, a really good product
October 03, 2019
Cherwell is a powerful and highly customizable ITSM solution
October 03, 2019
Cherwell a powerful and scalable ITSM solution
October 02, 2019