Overview
What is Cherwell Service Management (discontinued)?
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL.
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Pricing
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Cherwell Service Management (discontinued)?
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL. Ivanti offers Neurons for ITSM in its place.
Cherwell Service Management (discontinued) Competitors
Cherwell Service Management (discontinued) Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Cherwell Software was a full suite of service management tools competing with BMC Remedy, ServiceNow, and IBM SmartCloud. It was acquired by Ivanti, and has reached EOL.
ServiceNow IT Service Management, IFS Assyst, and CA Service Management, with CA Service Desk Manager are common alternatives for Cherwell Service Management (discontinued).
Reviewers rate Organize and prioritize service tickets and Expert directory and Service restoration highest, with a score of 10.
The most common users of Cherwell Service Management (discontinued) are from Enterprises (1,001+ employees).
Comparisons
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Reviews From Top Reviewers
(1-5 of 56)
Rating: 10 out of 10
November 03, 2023
Vetted Review
Verified User
10 years of experience
Good Product - Cherwell CSM
Rating: 9 out of 10
May 15, 2023
GZ
Vetted Review
Verified User
3 years of experience
Service Management System for easy maintainability
Rating: 10 out of 10
August 26, 2022
SC
Vetted Review
Verified User
2 years of experience
Best business automation solution
Rating: 10 out of 10
October 03, 2022
GC
Vetted Review
Verified User
15 years of experience
Cherwell is an underrated powerhouse that solves your business problems
Rating: 10 out of 10
December 20, 2021
MH
Vetted Review
Verified User
4 years of experience