Dialpad Talk

Dialpad Talk

Customer Verified
Top Rated
Dialpad Talk



Dialpad Hype

Dialpad [Talk] has been great for our company, makes it super easy for us to communicate anything to the entire team in just a matter of …

Reviewer Pros & Cons

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On Premise
per user/per month



On Premise
per user/per month


Contact sales team

On Premise

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Dialpad Talk?

Dialpad Talk is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. It integrates with the vendor's web conferencing product, UberConference, as well as with G Suite, Microsoft Office 365, Salesforce, LinkedIn, Okta, and Zendesk.

Dialpad has four specialized product offerings that focus on customer/client engagement and communication.

Dialpad Talk: Business phone system with advanced features like voice recognition and call monitoring.

Dialpad Meetings: Web and video meetings with screen sharing and Voice Intelligence.

Dialpad Sell: Sales dialer built for inside sales teams' calls and coaching.

Dialpad Contact Center: Inbound and outbound call center.

Dialpad Talk Video

Dialpad Talk

Dialpad Talk Competitors

Dialpad Talk Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Mac
Mobile ApplicationNo


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Frequently Asked Questions

What is Dialpad Talk's best feature?

Reviewers rate Usability highest, with a score of 8.6.

Who uses Dialpad Talk?

The most common users of Dialpad Talk are from Small Businesses and the Insurance industry.


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Score 10 out of 10
Vetted Review
Verified User
Review Source
  • No missed calls = $1000's saved/earned.
  • I have been able to build rapport quickly by having names and reference number, times and dates. Detailed information due to the live transcription to reference.
  • Search feature for contacts and phone calls make finding contacts and numbers a breeze.
Laura Samoisette, LEED AP, WELL AP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
  • Positive- better work/life balance therefore better retention rates and employee happiness
  • Positive- smoother correspondence on administrative items by using the chat functions and the ability to use the laptop to make calls while doing other work
  • Negative- confusion with number sand some functions that cause time to figure out and therefore disrupt workflow
November 27, 2021

Dialpad Talk Has It All

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Because of transcription I'm able to grab data to use for sales.
  • Makes my job so much more productive being able to search calls for information. Just 1 time being able to find a conversation saved enough to pay for this for a year.
  • With analytics I am able to tell who are the most productive employees.
November 02, 2021

This Is A Game Changer

Score 10 out of 10
Vetted Review
Verified User
Review Source
  • So far a positive ROI
  • 50% less missed calls. With the old copper line phones, we had no idea what calls were missed
  • 40% increased patient satisfaction. When we miss a call. We have the opportunity to call them back immediately
  • Negative: I have to use another sms platform
Kyle Seckler | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • By not running into downtime using it, I've managed to have more time on the phones, generating revenue for my company.
  • By having reliable call transferring, I'm confirming more appointments with clients I get on the phone and transferred to a closer.
  • Hitting our activity metrics by people able to seamlessly make calls from our other applications.