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Google Tag Manager

Google Tag Manager

Overview

What is Google Tag Manager?

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system…

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Recent Reviews
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Event tracking (61)
    9.9
    99%
  • Rules-driven tag execution (58)
    8.3
    83%
  • Tag library (59)
    7.8
    78%
  • Ease of writing custom tags (63)
    7.5
    75%
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Pricing

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N/A
Unavailable

What is Google Tag Manager?

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system with multiple user access,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Falcon?

Falcon is a web analytics tag auditing tool which gives insights on missing and incorrectly configured analytic tags, marketing pixels, and tag management tools on a website. It supports monitoring a critical path for future discrepancy and alerts in case of any errors caused due to changes. Falcon…

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Product Demos

Aori Tutorial Demo Full Google Ads SKAG Setup

YouTube

Server-Side Tagging in Google Tag Manager (First Look & Demo)

YouTube

How to Setup Google Tag Manager for Clickfunnels: Step by Step

YouTube

Codeless Insight Tags Using Google Tag Manager

YouTube

A/B testing with Google Tag Manager - demo of gtmtesting.com

YouTube

Track Add to Cart in Google Tag Manager

YouTube
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Features

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.8
Avg 8.6

Tag Management

Features related to tag management

8.1
Avg 8.0

Data Management & Integrity

Features related to data management and integrity

9
Avg 8.3
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Product Details

What is Google Tag Manager?

Google Tag Manager Integrations

Google Tag Manager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

From Google, the Google Tag Manager is a tag management application that facilitates creating, embedding, and updating tags across websites and mobile apps, thus gaining the benefits of data standardization and speed of deployment. Google touts an agency friendly system with multiple user access, and tools to improve tags performance like debugging, and rules, macros or automated tag firing. The Google Tag Manager also integrates with Google product DoubleClick. Moreover, Google Tag Manager is free.

Reviewers rate Event tracking highest, with a score of 9.9.

The most common users of Google Tag Manager are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(231)

Attribute Ratings

Reviews

(1-2 of 2)
Companies can't remove reviews or game the system. Here's why
David Gailey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
With more than a dozen third party vendor and analytics tags, and a slow development release cycle, our website needed a way for business/marketing users to more rapidly test and deploy new tags and changes to existing tags. Although setting up a data layer on our current platform proved challenging at times, the benefits to the marketing team were well worth the effort. Google Tag Manager allowed them to get data faster, iterate quickly and ultimately make actionable decisions within days instead of weeks. There are paid services that offer the same, however, this free service allows decision makers a low-risk, easy-in, feature rich solution to tag management.
  • Easy to use interface that our marketing users were able to quickly pick up on.
  • Tag debugging system allows for a great way to test tags before they are published.
  • Versioning and publishing system allows easy rollback and version tracking for your tags.
  • Depending on the integration, sometimes the rule, tag and macro lists can become so long that they seem unwieldy. This can slow down the marketing user. A method of better organizing these lists could prove helpful.
Ask yourself if your IT capacity or deployment process is slowing down your marketing and analytics departments. In our IT department, we were able to free up a decent percentage of several front-end developers' workload. Upon launch of Google Tag Manager on our site, we put a great amount of tagging responsibility in the hands of our marketing department.
Tag Management (8)
87.5%
8.8
Tag library
90%
9.0
Tag variable mapping
100%
10.0
Ease of writing custom tags
100%
10.0
Rules-driven tag execution
100%
10.0
Tag performance monitoring
30%
3.0
Page load times
100%
10.0
Mobile app tagging
100%
10.0
Library of JavaScript extensions
80%
8.0
Tag Load Rules
N/A
N/A
Data Management & Integrity (5)
96%
9.6
Event tracking
90%
9.0
Mobile event tracking
100%
10.0
Data distribution management
100%
10.0
Universal data layer
100%
10.0
Automated error checking
90%
9.0
TMS Architecture
N/A
N/A
Security (1)
100%
10.0
Role-based user permissions
100%
10.0
  • Quicker actionable decision-making based on analytics data because of increased efficiency of marketing and IT team relationship.
  • Less downtime of the website due to performance issued caused by third party vendor tags. If a tag is causing a problem to the functionality of the site, just turn it off and publish.
I've had very good experiences with Tealium. They have a similar technology model to Google Tag Manager and a great interface. However, where Tealium shines is in its assistance to your data layer strategy, audits and fast, friendly support. Of course, you can also get this same dedicated support for Google Tag Manager if you subscribe to Google Analytics Premium.
  • Implemented in-house
Yes
We followed suggestions from Google and came up with a data layer strategy. Then followed development, testing, bug fixing, staged testing, and finally deployment. After deployment, we watched our commonly used reports for a few weeks to make sure everything was working correctly.
Since launching Google Tag Manager, our IT team experienced a great increase in capacity and became more of a supporting role than an implementation role. The marketing team did take on additional work and required some training/self-teaching. Overall, it removed a cumbersome process between the departments and allowed us both to focus on actionable items.
  • When an error only seen in our production environment crippled part of a marketing program, some expectations were not communicated effectively to one of our marketing persons. It was an easy fix but given the political atmosphere at the time, a little better communication could have helped tremendously to make the transition smoother.
  • It was sometimes difficult to pull the proper fields out of our e-commerce system during implementation of the data layer.
Planning and communication will help greatly with an in-house implementation. If there are large teams, try to limit the number of people involved to 1-2 developers (back-end dev may be necessary depending on your platform), one analytics marketer and one project manager.
Stephane Hamel | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
Google Tag Manager is the preferred method of deployment for Google Analytics/Universal Analytics. It natively supports Google Analytics and a number of 3rd party tags, and for special cases, there's always the custom HTML tag feature. It offers a flexible mechanism to manage triggers to fire tags based on simple or complex rules, as well as a powerful macro/variable approach to offer flexible leveraging of various data attributes.

As an agency, we also frequently deploy Google Tag Manager for clients and have conducted several migrations from Google Analytics (classic) to Universal Analytics, as well as handling ad networks, social tags, and others.

Be it a simple deployment or a complex one, the product is quickly evolving and has already undergone several improvements (for example, we successfully manage about 250 tags for a single web property).
  • Solution of choice to deploy Google Analytics, DoubleClick and other Google-specific tags
  • Flexible platform to handle all cases of tags/data collection needs
  • Great documentation and strong user community
  • Extremely performant
  • The user interface could be improved
  • Support for A/B or multivariate tests, which often require synchronous tags, are not supported
  • Complex collaboration/approval workflows are not supported
If the primary digital analytics platform is Google Analytics, GTM should be considered the solution of choice.
There are very few scenarios where GTM wouldn't be appropriate. If lots of A/B tests are being conducted, the deployment of those tags might have to be handled separately.
Tag Management (8)
65%
6.5
Tag library
70%
7.0
Tag variable mapping
80%
8.0
Ease of writing custom tags
80%
8.0
Rules-driven tag execution
100%
10.0
Tag performance monitoring
N/A
N/A
Page load times
100%
10.0
Mobile app tagging
90%
9.0
Library of JavaScript extensions
N/A
N/A
Tag Load Rules
N/A
N/A
Data Management & Integrity (5)
40%
4.0
Event tracking
100%
10.0
Mobile event tracking
100%
10.0
Data distribution management
N/A
N/A
Universal data layer
N/A
N/A
Automated error checking
N/A
N/A
TMS Architecture
N/A
N/A
Security (1)
60%
6.0
Role-based user permissions
60%
6.0
  • General to all Tag Management Systems, GTM generally coincide with an increased awareness and accountability of data quality and governance
  • Greater agility in managing the tags deployment life-cycle leads to reduced operational costs and greater data quality
  • Deploying GTM (or any TMS) implicitly requires a re-tagging of the entire site
  • TagMan,Adobe Tag Manager,Ensighten,Tealium Tag Management Suite,Qubit Opentag
Cost is obviously a factor - GTM, Adobe Tag Manager and Qubit Opentag offers free solutions. GTM is quickly becoming the de facto solution when deploying Google Analytics and is benefiting a vast user base/skills availability. Some competing vendor claims includes data ownership, vendor independence, faster processing, datawarehousing of all data tags, etc. However, in many cases, those can be debunked, are not mature, or not applicable to most client scenarios.
Typically marketing, but the reality is despite making it easier, sophisticated implementations requires a fair amount of web development/javascript/tagging knowledge - and this is true regardless of the Tag Management System being used.
Intimate knowledge of the website/app being tracked, thorough understanding of the business goals. For more advanced implementation, most likely, you will need to have a good knowledge of things like HTML DOM, JavaScript, element attributes/classes/id, and regular expressions.
  • Advanced implementation using enhanced ecommerce for a media website.
  • Sophisticated implementation on a website developed with the Angular.js framework.
  • Use of enhanced ecommerce to track a "build & price"-type of website.
GTM is quickly evolving and offers round after round of feature improvements based on user feedback. It is (obviously) the platform with the closest ties to Google Analytics and other Google products such as DoubleClick.
  • Implemented in-house
I thought there was a little bit too much emphasis on AdWords stuff, not enough on the generic application of GTM.
It depends wether you are seeking official support from Google itself, in which case it would be rated very low because it's not their business model, they would rather have you work with one of their Google Analytics Certified Partner (GACP).
In terms of self-served support, Google offer extensive documentation at https://developers.google.com/tag-manager/, recently revamped training (https://analyticsacademy.withgoogle.com/course05/preview), has active forums and user community (https://plus.google.com/u/0/communities/104865292981489764063) which can typically answer even the most advanced questions.
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