Overview
What is Lifesize Video Conferencing?
Lifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.
I recommend Lifesize Video Conferencing without reservations
A cheaper alternative, not sure if it's worth the headaches though
Lifesize Video Conferencing-a delight for online mode of meetings
Lifesize is a great tool!
Get better experience of calling
COO's Review of Lifesize Video Conferencing
Solid Video Conferencing... On a Budget!
The best video conference you will ever use!
LifeSize easy conferencing
Excellent video conference solution with great Pan/Tilt/Zoom features
Lifesize to connect Worldwide
Lifesize endpoints are a robust device with various limits.
Lifesize emerging as a key player in Video conferencing
Video Conferencing at it's very best! When sub standard simply will not do, Lifesize is the smart choice!
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Desktop sharing (156)8.989%
- High quality video (159)8.989%
- High quality audio (161)8.989%
- Low bandwidth requirements (151)8.888%
Pricing
Enterprise
$12.95 per user/month
Plus
$14.95 per user/month
Standard
$16.95 per user/month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Web Conferencing vs. Video Conferencing (LifeSize)
Features
Performance & Compatibility of Online Events Software
Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.
- 8.9High quality audio(161) Ratings
High quality audio connection is consistently available, with few or no interruptions.
- 8.9High quality video(159) Ratings
High quality video connection is consistently available, with few or no interruptions.
- 8.8Low bandwidth requirements(151) Ratings
Software is optimized so that meetings do not require a huge amount of bandwidth.
Screen Sharing
Features related to remote screen sharing capabilities.
- 8.9Desktop sharing(156) Ratings
Presenters can remotely share a view of their desktop with attendees.
Online Meetings / Events
Features related to hosting and attending meetings and events online.
- 8.8Calendar integration(113) Ratings
Scheduling capabilities integrate with users’ Calendars.
- 8.8Meeting initiation(142) Ratings
Meetings can be easily initiated, whether they are scheduled or on the fly.
- 8.8Record meetings / events(112) Ratings
Meetings and webinars can be recorded for playback.
- 8.8Slideshows(97) Ratings
Presenters can present slideshows during the meeting within the web conferencing platform.
Online Events Collaboration
Features related to collaboration between attendees during web conferences, webinars, and other online events.
- 9Live chat(92) Ratings
Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.
- 9Q&A(62) Ratings
Attendees can ask questions during the presentation.
Online Events Security
Features related to the security of meetings and other events held via web conferencing/webinar software.
- 9Participant roles & permissions(114) Ratings
Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Lifesize Video Conferencing?
Some key features include:
- Interoperable cloud video offering
- Integrated, plug-and-play H D camera systems and HD phones for every room with automatic software updates
- Consistent experience across devices
- Search-based directory with name-based dialing
- Instant and scheduled meetings
- Schedule meetings from Google Calendar or Microsoft Outlook
- One-on-one and group calls
- One-on-one chat and group chat in a meeting room
- Share your desktop or a specific application
- Up to 50 live participants in HD video
- Unlimited audio-only calls included for users and guests in more than 50 countries
- Record and share video calls instantly with Lifesize Cloud Amplify
- Skype for Business support
- Web-based app support via our Lifesize Cloud Web App
- Desktop app support
- Mobile app support
Lifesize Video Conferencing Features
Performance & Compatibility of Online Events Software Features
- Supported: High quality audio
- Supported: High quality video
- Supported: Low bandwidth requirements
- Supported: Chrome compatible
- Supported: IE compatible
- Supported: Available for OS X
- Supported: Available for Windows
Screen Sharing Features
- Supported: Desktop sharing
- Supported: Application sharing
Online Meetings / Events Features
- Supported: Scheduling
- Supported: Calendar integration
- Supported: Meeting initiation
- Supported: End meetings
- Supported: Record meetings / events
- Supported: Dial-in attendance
- Supported: Online attendance
- Supported: Mute
- Supported: Slideshows
- Supported: International calling
- Supported: Multiple webcam streams
Online Events Collaboration Features
- Supported: Live chat
- Supported: Q&A
Online Events Security Features
- Supported: Participant roles & permissions
- Supported: Participant list
Additional Features
- Supported: Meet anyone over video anytime, anywhere
- Supported: Record and share instantly
- Supported: Continue the conversation after the meeting via one-on-one and group chat in a meeting room
- Supported: Invite guests for free
- Supported: Pairs with award-winning Lifesize Icon conference room systems
- Supported: Experience Lifesize Cloud with a free 14-day trial
Lifesize Video Conferencing Screenshots
Lifesize Video Conferencing Videos
Lifesize Video Conferencing Integrations
- Slack
- HipChat (discontinued)
- HCL Sametime (formerly from IBM)
- Skype for Business (formerly Lync)
- Microsoft Outlook
- Google Calendar
Lifesize Video Conferencing Competitors
Lifesize Video Conferencing Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Mac |
Mobile Application | Apple iOS, Android |
Supported Countries | Americas, EMEA, APAC |
Supported Languages | English, Spanish, French, Italian, German, Finnish, Swedish, Norwegian, Polish, Japanese |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(286)Attribute Ratings
- 10Likelihood to Renew24 ratings
- 8.2Availability7 ratings
- 8.2Performance15 ratings
- 8.4Usability37 ratings
- 7Support Rating49 ratings
- 9.1Online Training5 ratings
- 7.3In-Person Training2 ratings
- 8Implementation Rating136 ratings
- 7.7Configurability10 ratings
- 8.2Product Scalability18 ratings
- 7.4Ease of integration10 ratings
- 9.1Vendor pre-sale3 ratings
- 8.2Vendor post-sale6 ratings
Reviews
(1-25 of 83)- In the simplest form of Video Conferencing, they work for small meetings
- In some of the newer models, the video quality is pretty darn good if you can support the bandwidth
- The table-top phone/speaker integrates nicely
- Lack of features or options to integrate with other solutions
- Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
- I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
We wanted to take advantage of things like a Microsoft Exchange calendar, a "Join Now" button and integrating with Teams. These are all things that our company made a sizeable investment on and in order to take things to the next level, we had to move on from Lifesize Video Conferencing.
LifeSize easy conferencing
- Office to Office Meeting
- Customer Meeting with the ease of connectivity, no software to load, simply open a browser to connect to the meeting
- Training and presentations
- Interconnecting to other systems
- The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
- The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
- Camera quality is great and provides clear video for our organization.
- The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
- The unit is a little larger than we would like, but still easily fits onto most shelves.
- Changing the layouts on the screen (via remote control) can be cumbersome at times
- Additional microphones have a cord (rather than being wireless), which can be unsightly and a possible trip hazard
Lifesize to connect Worldwide
- It is great to have a universal directory that everyone has in sync.
- Good to have the flexibility to use a laptop for Lifesize.
- Good to be able to test the system using the Virtual Call feature.
- Previously with Polycom we had the ability to view the Far end via camera to see who was in the room or which location they were already on a call.
- The Virtual Test call could be improved further because during the recording of your video it should split the screen to show you what it is recording. It should also have the capability of calling you back to make sure that other people can call you.
- The quality of the video is not too good when more than 3 locations are connected.
Lifesize hands down!
- Video quality
- Sound quality
- Easier setup
LifeSize review from 3 years' perspective
- Availability & reliability: we've never had issues when the system was down
- It's well known on the market and easy to get support
- It is easy to use and set up
- Sometimes when we tried using LifeSize on 2 screens & 2 sets within one room it was a bit tricky to set it up to ensure both screens display the same.
- Similar case when we displayed the presentation and were sharing screen of one of our participants. There were cases when it was tricky to get the screen sharing mode and synch it with sound.
Video Conference capabilities with the Lifesize units
- The video display is high quality.
- Ease of use in the interface.
- Good sound quality.
- The lower end models need a more robust directory assistant.
- The dial/microphone unit is poorly designed, and has a very fragile cable which breaks quite easily.
Any video conference room venue larger than the above will not work well, as the video oom is largely limited to a low-level of magnification, and the audio capability fails at about 20 ft. from the main unit.
Lifesize Icon and Lifesize Cloud Rocks!
Our campus faculty, business institute, and other departments are looking forward to using the system in addition to dual credit teaching.
- Easy to use
- Low cost
- Easy to manage accounts
- Knowledgeable and reliable sales and customer service at Lifesize
- Access to Lifesize Community, which connects other Lifesize users/clients, and gives users the ability to request features directly with the support and development teams.
- Technical support that is second to NONE!
- More screen layout options
- Ability to customize screen layouts
- ability to store ip based systems as favorites.
- Customizable recording interface--ability to change and arrange PIPs as desired
Better options out there
- Calling other LifeSize systems.
- Integrating with other chat systems.
- Stability.
- General functionality, ease of use.
- Call quality and reliability are beyond excellent! We never have to worry about dropped frames or glitching!
- The user support is next to none! If you have a question, Lifesize support is there to help, the first time, every time!
- The interface of every Lifesize system, new or old, is so user-friendly. We can demonstrate the system once and staff are ready to rock!
- I would like to see some of the point-to-point features such as far end camera control become available within meeting rooms as well.
- SMS meeting invitation right from the user portal would be amazing to have in scenarios where a lot of people are calling in.
- The system view options could be a little easier to access for quicker adjustment of what is being displayed on a call.
Great, but expensive
- Lifesize connects remote users
- Lifesize saves travel time
- I wish the feature for picture-in-picture (so we can see our room as well as the rooms that we are connected to) wasn't buried in the menu system. It would be nice to set it up to show it ahead of time too, so we're not fussing with settings when someone first joins in.
Great tool for remote productivity
- Easy set up
- Addresses are in the system, easy to look up a participant and connect with them.
- Great audio/video presentation quality
- With multiple participants on a single call, the speaker's video is enlarged on the screen to highlight who is talking. Nice.
- On occasion, the video drops, probably our Internet connection issue.
- Sometimes we have to reboot for an unknown issue. That usually fixes problem though.
My LifeSize Video Conferences Experiences
- High quality video conference
- Easy connectivity from a web browser
- I really don't have any suggestions, overall it has worked for us.
Lifesize is a great product.
- When you send out a meeting invite to an external contact, they are not required to sign up, it just wants your name and maybe your email address.
- The app on iPhone and Android work great and works seamlessly.
- Easy to train employees on how to utilize the service .
- The best feature to is that it allows any user to share their screen during a meeting.
- International users have experienced spotty/jittery sound and video.
- Connecting to meetings that are on different conferencing services is very clunky and not end user friendly.
- Being able to remote control the camera from a mobile device would be nice. If a change is needed during a meeting, the menu is pretty large and draws plenty of attention and distracts the audience.
- Multiple ways to join a call.
- Setting up reoccurring meetings is relatively easy for admins on the cloud site.
- Phone and computer apps are nicely put together and easy to use.
- Highly proprietary.
- Equipment is very costly compared to other brands.
- Lack of true Microsoft Teams integration.
- Somewhat difficult customer service.
Excellent video conference tool
- Simple installation.
- Quality of camera.
- Clean interface.
- [Would like to have] auto zoom functionality for whomever is speaking.
- Sometimes when starting up a video conference it can be a little slow.
- No longer making the team/rooms 220.
Affordable, Great Startup Software
- Encrypted Communications: Competing against other newspapers and stations is tough. Lifesize Video Conferencing helps us keep our content original and encrypted.
- Multiple Screen Sharing: Before, our preferred method of contact was a text message or a FaceTime call. This program allows us to share the same video chat with multiple sources. We've streamed interviews across 4 different games and given live in-game updates - that's something our competitors can never touch us with.
- Sharable Content: Our meetings and interviews can be recorded and shared amongst our other team members or with the public through social media.
- IT Support: Set up and customer service wasn't the easiest to deal with. After finally getting through the initial setup, everything else was smooth sailing.
- Marketing Approach: It's not meant for everyone. We were simply sold a piece of hardware which was a risk but ultimately it met our business needs. Make sure that it fits your brand for what you're attempting to accomplish.
Our initial setup was difficult, and we had to work around other workers who are technologically impaired, per se. The support team provided to us was mostly unresponsive, but we managed in spite of it.
A software I recommend my colleagues
We have five locations across three states, as well as many remote workers. LifeSize offers a way for us to easily have all of our employees join video meetings together, regardless if there are 20 people together in a large conference room using a room system, or if it is a remote worker connecting via their smart phone or tablet.
Additionally, the LifeSize support team has been fantastic in working through optimizing our system over the years. They definitely have a more customer-focused approach than larger vendors or services such as Skype.
The chat functionality is still immature compared to competing group productivity platforms, such as Slack. Would really love to see LifeSize beef up those types of features to make it truly a single platform that can provide robust instant messaging (including rich text, images, etc.) and better notifications for desktop users, in addition to the great video experience that LifeSize is known for.
If you work in small ad-hoc teams, LifeSize may be a little expensive or not offer the right balance of video-to-other collaboration-type communication features, such as robust chat and file sharing.However, if you work in an environment with larger teams spread out that also need to connect with individuals wherever they might be, then LifeSize is a solid consideration. It offers relatively platform-agnostic high quality video meetings with screen sharing and recording as the
- LifeSize happened to be one of the solutions we were able to pitch in easily, as it moved from a complete H.323 system to a cloud solution thanks to the Lifesize cloud. This allowed users to do their Video Conference calls without spending additional money on dedicated lines for your Video Conference.
- Easy setup and use of devices they really try to make it easy on users
- I dislike that they are no longer making the Team/Room 220's. I am not a fan of the Icon editions that are replacing the Team/Room 220's for my classrooms and conference rooms. I do not like, when I remote into the codecs, that the layout is very limited compared to the Team/Room 220's. I can no longer see if someone is in the room or able to access the remote control or adjust the cameras. Because we are not using the "Cloud" with our codecs, users are no longer able to access a directory. The remote control looks almost like the Apple TV remote, which has very few buttons with no labels on it. My users, who are not very tech savvy, would rather not use the equipment unless some else sets it up for them.
- Software for computers could be more robust. One thing I would like to see is a way to click on one of the video streams to just see it large and be able to toggle which screen I want to see myself, instead of the software deciding which one should be the focus point based on who is talking.
We generally pitch in VC as a solution to recover your travel costs and make sure that you get your Return On Investment from the savings in time, energy and money that will result in business productivity.
However, with Lifesize, we also pitch in the savings customers get by going ahead with the cloud, and not just the endpoints.
Lifesize for News Reporters
- Lifesize has good picture quality
- Sound quality is excellent
- Add on services are great!
- I wish we could record for longer than 10 hours
- I wish the chat room was easier to use during a video call
- The price is not as competitive as other video conferences
Good, competitive video conferencing choice.
- Easy meeting setups
- Easy installation setup on our devices
- Very good quality video and voice
- The chat feature can be improved. It feels a little clunky.
- The admin panel can be more user-friendly.
- Compared to competitors, price isn't all that great.
Encrypted communications
- It is secure and enterprise ready, so when we have calls with our enterprise clients, we do not have any problems with using the Lifesize Video Conferencing
- It integrates with Skype for Business and Slack which is great
- Video quality is very very good and it makes online communication more productive and enjoyable
- 24/7 technical support
- Lifesize Video Conferencing has limited number of participants which is 50. We've never needed more, but you never know.. Zoom Meetings for example allows 500 participants
- Price is high for video conferencing software. It starts at $29 per user per month
- It is not very popular, so many of our clients do not know this software
- Great quality video both sending and receiving. This unit records in high definition at 60 frames per second, and the picture is fantastic if connecting to other Lifesize units with similar capabilities. The system also supports 1080p60 monitors, so the picture quality on our end is great as well
- Audio quality is excellent with the system's utilization of a room microphone for our conference room table. Other mics with greater mic radius are available, but I appreciate that the default microphone works well for our 12 person conference room
- The system has great compatibility with some of the newer web conferencing bridges such as Zoom. As many of our clients wish to connect via a personal computer, the system works great with the Zoom bridge as well as Lifesize's own cloud bridge (which I have little experience with but has worked well in the limited instances I've utilized it)
- The system sometimes has compatibility issues with older hardware, but there are far fewer instances of problems lately
- I have not been able to get URL dialing to work as the system wants to default to SIP calls when I do almost entirely H323, and H323 only seems to work with IP addresses despite not having a similar problem on my Polycom systems
- The web panel is Flash-based, so it requires an older web browser or some tweaks to Chrome to work properly
- Upgrades are difficult and expensive, but so far we have not needed to upgrade all that often
Lifesize Conferencing Review
- Portable
- The ability to record conferences
- Ability to use from multiple devices
- Sometimes the streaming can be laggy, but that's to be expected
- Easy to install and use
- Defies physical location in communication
- Customer support is available to help the new customers
- Updates should be easy to download and install
- Have a full review on the functionality of the software once per year
- Enable customization of the software
We currently subscribe to the enterprise-level package of LifeSize Cloud, which allows us to have an LS user account for as many associates as we deem need it. Currently, we sit at 49 active users across leadership, sales, and customer service. One of the great things about LSC is that even users (associates or customers) who don’t have full user accounts can still conduct meetings from their desktops/laptops/mobile devices as guest users in one of our virtual meeting rooms. It also gives each registered user their own toll-free call-in number for audio conference calls, or for audio-only callers to join a normal LSC video meeting. I also think LSC does a great job of connecting users together into a unified meeting regardless if they are calling in from individual devices or sitting in a conference room together. After recently attending a conference call hosted by someone with Skype, I can honestly say that the experience is hands down better than Skype when it comes to the video quality, smart focus on who is speaking, and overall use of screen real estate – e.g. you can only see one person at a time (the speaker), with the focus always on the content shared. Conversely, the LSC app allows you to choose how much screen to give to the presentation vs. the other video feeds. Just an overall better experience.
There are a couple of add-on services that we have subscribed to as well. The first is the recording service, which allows us to record LifeSize meetings at the push of a button, including all of the video feeds and presentation content, which we can then save and host on our intranet for future viewing. We also subscribed to the Stream and Share package, which allows us to host live streams/webinars, which we used to host our first live webinar on back in December.
With all that said, we use it quite heavily. Last month alone we hosted 241 meetings equaling over 160 hours meeting time. In 2017, we hosted 2800 meetings for almost 1800 hours of meeting time. The screenshots below paint a picture of our usage over the course of a year.
- I think LSC does a great job of connecting users together into a unified meeting regardless if they are calling in from individual devices or sitting in a conference room together. We often have meetings with 20-60 people all on the call from five offices and various mobile/PC devices for associates in the field, and it handles these kinds of mixed meetings quite well.
- I can honestly say that the experience is hands down better than Skype when it comes to the video quality, smart focus on who is speaking, and overall use of screen real estate – e.g. you can only see one person at a time (the speaker), with the focus always on the content shared. Conversely, the LSC app allows you to choose how much screen to give to the presentation vs. the other video feeds. Just an overall better experience.
- There are a couple of add-on services that we have subscribed to as well. The first is the recording service, which allows us to record LifeSize meetings at the push of a button, including all of the video feeds and presentation content, which we can then save and host on our intranet for future viewing. We also subscribed to the Stream and Share package, which allows us to host live streams/webinars, which we used to host our first live webinar on back in December. While the live stream functionality needs some maturity and doesn't have the feature-set of something like On24, for something like $500/yr add-on, it's solid.
- The chat functionality needs maturity. Would love to replace Slack w/ LSC, as LSC has most of the features that we are looking for, such as chat. However, it is missing support for images, rich text, and many other features you have come to expect from a strong IM platform.
- Notifications could be better. Would like to see icon badges on the taskbar icon, better use of Win10 notification center. Doesn't do a good enough job to highlight missed calls or messages while you were away.
- The live stream functionality is a good value for the cost, but is rough around the edges and needs polish.
- The recording functionality, while easy to use and quite valuable, is held back by the paltry 10 hours of recording space you are given. Since it has a video library and sharing capabilities, it is a shame that you can only keep 10 hours of content there.
Great for having meetings with 3rd parties who can call in as a guest and still have full functionality.