What users are saying about
416 Ratings
39 Ratings
416 Ratings
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Score 7.4 out of 100
39 Ratings
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Score 5.3 out of 100

Likelihood to Recommend

NetSuite ERP

Cloud computing, in my opinion, is the future. Just like we pay for electricity as we use it, and do not have our own power generation plants, I believe the future of enterprise computing is a pay-as-you-use service. And other companies agree (Sage Intacct, SAP Business One, Microsoft Dynamics 365). NetSuite has been doing it since 1998. They clearly have a leg-up over all of these other companies.Perhaps a highly specialized organization with lots of custom software might not be a good fit. Customization of the platform is robust to an extend and there are many tools available for customization. However, native support for common languages like Python do not exist and the back-end totally customizable JavaScript platform does require some advanced skills. In fairness, we have not encountered a situation yet that the standard cloud customization tools were unable to solve so for us, this description is a problem we just don't have.
Mitchel Laman | TrustRadius Reviewer

OpenAir PSA

This product is well suited for an organization that is focused on client services, project delivery, time tracking, expense reporting, and revenue recognition. From a pure project management perspective, this product is not as feature rich as say Microsoft Project Server. For organizations that are looking for detailed complex project plan and resource management (along with resource leveling, etc.), this is probably not the best suited product
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

NetSuite ERP
7.6
OpenAir PSA
Pay calculation
NetSuite ERP
6.8
OpenAir PSA
Benefit plan administration
NetSuite ERP
7.2
OpenAir PSA
Direct deposit files
NetSuite ERP
7.5
OpenAir PSA
Salary revision and increment management
NetSuite ERP
8.9
OpenAir PSA
Reimbursement management
NetSuite ERP
7.8
OpenAir PSA

Customization

NetSuite ERP
7.2
OpenAir PSA
API for custom integration
NetSuite ERP
7.1
OpenAir PSA
Plug-ins
NetSuite ERP
7.3
OpenAir PSA

Security

NetSuite ERP
7.9
OpenAir PSA
Single sign-on capability
NetSuite ERP
8.1
OpenAir PSA
Role-based user permissions
NetSuite ERP
7.8
OpenAir PSA

Reporting & Analytics

NetSuite ERP
7.5
OpenAir PSA
Dashboards
NetSuite ERP
7.8
OpenAir PSA
Standard reports
NetSuite ERP
7.6
OpenAir PSA
Custom reports
NetSuite ERP
6.9
OpenAir PSA

General Ledger and Configurable Accounting

NetSuite ERP
7.2
OpenAir PSA
Accounts payable
NetSuite ERP
7.8
OpenAir PSA
Accounts receivable
NetSuite ERP
8.2
OpenAir PSA
Global Financial Support
NetSuite ERP
7.7
OpenAir PSA
Primary and Secondary Ledgers
NetSuite ERP
8.1
OpenAir PSA
Intercompany Accounting
NetSuite ERP
7.7
OpenAir PSA
Localizations
NetSuite ERP
8.3
OpenAir PSA
Journals and Reconciliations
NetSuite ERP
7.7
OpenAir PSA
Enterprise Accounting
NetSuite ERP
8.0
OpenAir PSA
Configurable Accounting
NetSuite ERP
8.0
OpenAir PSA
Centralized Rules Framework
NetSuite ERP
7.7
OpenAir PSA
Standardized Processes
NetSuite ERP
7.8
OpenAir PSA

Inventory Management

NetSuite ERP
6.8
OpenAir PSA
Inventory tracking
NetSuite ERP
6.7
OpenAir PSA
Automatic reordering
NetSuite ERP
7.0
OpenAir PSA
Location management
NetSuite ERP
7.2
OpenAir PSA
Manufacturing module
NetSuite ERP
6.5
OpenAir PSA

Order Management

NetSuite ERP
7.6
OpenAir PSA
Pricing
NetSuite ERP
8.0
OpenAir PSA
Order entry
NetSuite ERP
7.6
OpenAir PSA
Credit card processing
NetSuite ERP
7.0
OpenAir PSA
Cost of goods sold
NetSuite ERP
8.1
OpenAir PSA
Order Orchestration
NetSuite ERP
7.7
OpenAir PSA
End-to-end order visibility
NetSuite ERP
7.6
OpenAir PSA
Order exception Resolution
NetSuite ERP
7.1
OpenAir PSA

Subledger and Financial Process

NetSuite ERP
7.4
OpenAir PSA
Automated Invoice Processing
NetSuite ERP
7.5
OpenAir PSA
Shared Services Payments
NetSuite ERP
7.6
OpenAir PSA
Billings Management
NetSuite ERP
7.6
OpenAir PSA
Customer Receipt Applications
NetSuite ERP
7.5
OpenAir PSA
Customer Collections
NetSuite ERP
7.8
OpenAir PSA
Revenue Recognition
NetSuite ERP
7.6
OpenAir PSA
Cash Management
NetSuite ERP
7.5
OpenAir PSA
Asset Management
NetSuite ERP
7.0
OpenAir PSA
Travel & Expense Management
NetSuite ERP
7.4
OpenAir PSA
Budgetary Control & Encumbrance Accounting
NetSuite ERP
7.1
OpenAir PSA
Period Close
NetSuite ERP
7.7
OpenAir PSA
Transactions Tax
NetSuite ERP
7.5
OpenAir PSA
Subledger Reconciliations
NetSuite ERP
7.3
OpenAir PSA
3rd Party Accounting Systems
NetSuite ERP
7.1
OpenAir PSA

Project Financial Management

NetSuite ERP
7.3
OpenAir PSA
Budgeting and Forecasting
NetSuite ERP
6.8
OpenAir PSA
Project Costing
NetSuite ERP
6.8
OpenAir PSA
Cost Capture
NetSuite ERP
7.0
OpenAir PSA
Capital Project Management
NetSuite ERP
8.2
OpenAir PSA
Customer Invoicing
NetSuite ERP
7.6
OpenAir PSA
Customer Contract Compliance
NetSuite ERP
7.8
OpenAir PSA
Project Revenue Recognition
NetSuite ERP
6.9
OpenAir PSA
Project Financial Performance Analysis
NetSuite ERP
7.4
OpenAir PSA
Project Financials Dashboard
NetSuite ERP
7.5
OpenAir PSA
Real-time Financial Reporting
NetSuite ERP
7.4
OpenAir PSA
Embedded Business Intelligence
NetSuite ERP
7.2
OpenAir PSA
Project Planning Collaboration
NetSuite ERP
6.6
OpenAir PSA

Project Execution Management

NetSuite ERP
7.5
OpenAir PSA
Project Planning and Scheduling
NetSuite ERP
6.8
OpenAir PSA
Project Manager Dashboard
NetSuite ERP
6.9
OpenAir PSA
Resource Manager Dashboard
NetSuite ERP
7.2
OpenAir PSA
Task Insight for Project Managers
NetSuite ERP
7.7
OpenAir PSA
Project Manager Mobile Functionality
NetSuite ERP
7.5
OpenAir PSA
Team Member Task Collaboration
NetSuite ERP
7.4
OpenAir PSA
Team Member Mobile Functionality
NetSuite ERP
7.3
OpenAir PSA
Project Candidate Search
NetSuite ERP
7.7
OpenAir PSA
Project Candidate Comparison and Analysis
NetSuite ERP
7.7
OpenAir PSA
Defineable Resource Pools
NetSuite ERP
8.3
OpenAir PSA
Defineable Resource Pools
NetSuite ERP
8.1
OpenAir PSA
Talent Profiles
NetSuite ERP
7.1
OpenAir PSA
Real-Time Project Reporting
NetSuite ERP
8.1
OpenAir PSA
Absence Management
NetSuite ERP
7.6
OpenAir PSA
Product Lifecycle Management
NetSuite ERP
7.8
OpenAir PSA

Grants Management

NetSuite ERP
7.5
OpenAir PSA
Award Lifecycle Management
NetSuite ERP
7.1
OpenAir PSA
Spending Control
NetSuite ERP
7.4
OpenAir PSA
Indirect Cost Management
NetSuite ERP
8.1
OpenAir PSA
Billing
NetSuite ERP
7.4
OpenAir PSA

Procurement

NetSuite ERP
7.7
OpenAir PSA
Sourcing Team Collaboration
NetSuite ERP
7.3
OpenAir PSA
Sourcing Analysis
NetSuite ERP
6.2
OpenAir PSA
Bids Analyzed and Compared
NetSuite ERP
7.6
OpenAir PSA
Catalog Shopping E-Commerce for Employees
NetSuite ERP
7.1
OpenAir PSA
Contract Authoring
NetSuite ERP
7.3
OpenAir PSA
Contract Compliance Management
NetSuite ERP
7.9
OpenAir PSA
Contract History
NetSuite ERP
8.1
OpenAir PSA
Contract Renewal Automation
NetSuite ERP
8.4
OpenAir PSA
Contract Repository
NetSuite ERP
7.9
OpenAir PSA
Contract Standardization and Enforcement
NetSuite ERP
7.9
OpenAir PSA
Electronic Signatures
NetSuite ERP
8.3
OpenAir PSA
Invoice Automated Matching
NetSuite ERP
7.5
OpenAir PSA
Purchasing Risk and Compliance Management
NetSuite ERP
7.4
OpenAir PSA
Requisitions-to-Purchase Orders Integrated
NetSuite ERP
7.9
OpenAir PSA
Spend Compliance Management
NetSuite ERP
7.6
OpenAir PSA
Supplier Assessment
NetSuite ERP
8.3
OpenAir PSA
Supplier Communication and Collaboration
NetSuite ERP
8.0
OpenAir PSA
Supplier Management
NetSuite ERP
8.3
OpenAir PSA
Supplier Portal
NetSuite ERP
7.8
OpenAir PSA

Risk Management

NetSuite ERP
7.9
OpenAir PSA
Risk Repository
NetSuite ERP
7.3
OpenAir PSA
Control Management
NetSuite ERP
7.6
OpenAir PSA
Control Mapping
NetSuite ERP
7.8
OpenAir PSA
Control Efficiency Assessments
NetSuite ERP
7.8
OpenAir PSA
Automated Control Assessments
NetSuite ERP
8.1
OpenAir PSA
Assessment Capture
NetSuite ERP
8.5
OpenAir PSA
Issue Detection
NetSuite ERP
8.0
OpenAir PSA
Automatic Notification
NetSuite ERP
8.0
OpenAir PSA
Remediation and Certification
NetSuite ERP
7.8
OpenAir PSA

Logistics

NetSuite ERP
6.9
OpenAir PSA
Transportation Planning and Optimization
NetSuite ERP
6.4
OpenAir PSA
Transportation Sourcing Management
NetSuite ERP
7.0
OpenAir PSA
Transportation Process Integration
NetSuite ERP
7.4
OpenAir PSA
Transportation Execution Management
NetSuite ERP
6.9
OpenAir PSA
Freight Payment Automation
NetSuite ERP
6.9
OpenAir PSA
Trade Management
NetSuite ERP
6.4
OpenAir PSA
Trade Regulatory Compliance Management
NetSuite ERP
7.8
OpenAir PSA
Customs Entry Management
NetSuite ERP
6.9
OpenAir PSA
Customs Document Management
NetSuite ERP
6.6
OpenAir PSA
Customs Document Collaboration
NetSuite ERP
6.7
OpenAir PSA
Fulfillment Management
NetSuite ERP
7.3
OpenAir PSA
Inventory Visibility
NetSuite ERP
7.1
OpenAir PSA
Warehouse Workforce Management
NetSuite ERP
6.5
OpenAir PSA

Manufacturing

NetSuite ERP
6.3
OpenAir PSA
Production Process Design
NetSuite ERP
6.8
OpenAir PSA
Supply Chain Business Flows
NetSuite ERP
6.0
OpenAir PSA
Production Management
NetSuite ERP
6.0
OpenAir PSA
Contracted Manufacturing Management
NetSuite ERP
6.0
OpenAir PSA
Configuration Management
NetSuite ERP
6.9
OpenAir PSA
Work Definition
NetSuite ERP
6.1
OpenAir PSA
Work Execution
NetSuite ERP
6.0
OpenAir PSA
Advanced Fulfillment
NetSuite ERP
6.6
OpenAir PSA
Manufacturing Costs
NetSuite ERP
6.2
OpenAir PSA

Supply Chain

NetSuite ERP
7.0
OpenAir PSA
Forecasting
NetSuite ERP
7.1
OpenAir PSA
Inventory Planning
NetSuite ERP
6.7
OpenAir PSA
Multi-tier Supply Chain Planning
NetSuite ERP
7.3
OpenAir PSA
Performance Monitoring
NetSuite ERP
7.0
OpenAir PSA

Product Lifecycle Management

NetSuite ERP
6.8
OpenAir PSA
Ideation Management
NetSuite ERP
6.7
OpenAir PSA
Requirements Management
NetSuite ERP
7.2
OpenAir PSA
Proposal Management
NetSuite ERP
5.9
OpenAir PSA
Innovation Portfolio Management
NetSuite ERP
6.8
OpenAir PSA
Product Master Data Management
NetSuite ERP
6.8
OpenAir PSA
Vendor Portal
NetSuite ERP
7.1
OpenAir PSA
Project Portfolio Management
NetSuite ERP
7.1
OpenAir PSA

Project Management

NetSuite ERP
OpenAir PSA
5.1
Task Management
NetSuite ERP
OpenAir PSA
4.4
Resource Management
NetSuite ERP
OpenAir PSA
7.7
Gantt Charts
NetSuite ERP
OpenAir PSA
4.6
Scheduling
NetSuite ERP
OpenAir PSA
9.0
Workflow Automation
NetSuite ERP
OpenAir PSA
3.6
Team Collaboration
NetSuite ERP
OpenAir PSA
4.5
Support for Agile Methodology
NetSuite ERP
OpenAir PSA
4.0
Support for Waterfall Methodology
NetSuite ERP
OpenAir PSA
5.9
Document Management
NetSuite ERP
OpenAir PSA
4.0
Email integration
NetSuite ERP
OpenAir PSA
3.4
Mobile Access
NetSuite ERP
OpenAir PSA
6.2
Timesheet Tracking
NetSuite ERP
OpenAir PSA
7.3
Change request and Case Management
NetSuite ERP
OpenAir PSA
3.2
Budget and Expense Management
NetSuite ERP
OpenAir PSA
3.6

Professional Services Automation

NetSuite ERP
OpenAir PSA
6.1
Quotes/estimates
NetSuite ERP
OpenAir PSA
5.2
Invoicing
NetSuite ERP
OpenAir PSA
7.6
Project & financial reporting
NetSuite ERP
OpenAir PSA
4.7
Integration with accounting software
NetSuite ERP
OpenAir PSA
7.0

Pros

NetSuite ERP

  • Custom records, fields and forms
  • Workflow automation
  • Mass updates and CSV imports making data management easy
  • Suitescript offers powerful ways to customize
  • Many modules available to a wide variety of business
  • Several bundles available that integrate with other services or add functionality to NetSuite
Anonymous | TrustRadius Reviewer

OpenAir PSA

  • Netsuite OpenAir PSA is highly configurable and has a large ecosystem of assets to work with.
  • Tasks are easily designed to automate processes in your business workflow.
  • OpenAir is designed in such a way that it can communicate and receive information from external systems without having to re-engineer your systems to make them work if you are following standard business practice.
Anonymous | TrustRadius Reviewer

Cons

NetSuite ERP

  • NetSuite does have great customization capabilities, however, this can also make it difficult to track and maintain custom workflows and scripts as business needs change, especially with different subsidiaries having different process requirements. Essentially, the more you customize the system, the more you need to maintain documentation for reference.
  • NetSuite has a fantastic reporting tool called a "Saved Search." For financial and other similar reports, you must use the NetSuite "Report" feature. This reporting feature is not as flexible as the Saved Search and I have found that certain reports cannot be customized as required using the "Report" feature.
  • The Project Management module still has some work to go before it is flexible enough for companies to use NetSuite for their own customized processes. The module is fairly inflexible, and at a previous company we had around 10-15 enhancement requests alone relating to this module.
Sonny Spencer, ACA | TrustRadius Reviewer

OpenAir PSA

  • Compared to QuickArrow, setting up reports to reflect the data accurately seemed to require a bit more consultant time and collaboration. Getting the numbers correct is essential, so budget extra time for this iniative. We also learned that certain calculations can not be displayed in the executive dashboards. Ask these questions upfront to ensure your dashboards are complete for your needs (again, working backwards in the preparation stages).
  • Compared to QuickArrow, NetSuite OpenAir PSA falls short in the resource management capabilities. UI, flexibility, and scheduling options all could be improved. This is on their roadmap, timeline yet to be defined. Scheduling is vitally important to our company and this is THE area where we feel is the applications weakest. However, the application does provide everything critical to scheduling and provided the elements we needed in order to be successful. We altered our scheduling process accordingly.
  • During our System Administration 3 day online training, when a question was asked about detailed functionality, sometimes the trainer would share..."Yes, OpenAir has a configuration for that. Just inquire with your consultant and they can flip that flag in your instance." The responsibility for obtaining these special application configurations was placed on the System Admin [in training] to ask and to take notes. If your company needs the application to work a certain way, speak up and ask your OA consultant. There seems to be MANY flags that can be flipped in the background to allow for the system to meet your needs. My complaint is that these are not published, rather made available if one inquires.
  • OpenAir is able to generate invoices directly and we strongly encourage using this feature to keep everything housed under one application. However, this did not work for our organization and we leveraged a financial integration. A bit of a pioneer integrating with Softrax -- the integration works well, however is quite fragile. We do receive appropriate support when needed, but would prefer the integration to be a bit more stable. We recommend integrating with their stated supported financial systems, as staying the course will likely net a more stable integration.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

NetSuite ERP

NetSuite ERP 8.0
Based on 22 answers
I am not the decision maker for this but I believe our company will be sticking with NetSuite for the long term. A CRM like this is a big investment and not something you move away from quickly and without a lot of planning. There is a lot of data involved and importing that into a new system is no easy task.
Billy Barker | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 8.2
Based on 7 answers
It all depends. We are still looking at moving our consultants to Oracle PAC, in order to get our financial systems in line (we use Oracle Financials currently). We are feeling a lot of pain with integration and segmented systems.

Ultimately,it depends on how much pain is felt there. OpenAir has given us a path to follow on from QuickArrow. I foresee either moving onto Oracle PAC by end of calendar, or staying on OpenAir.

OpenAir to Oracle integration is not easy. From a reporting and process perspective, there’s been pain from being in different systems
Anonymous | TrustRadius Reviewer

Usability

NetSuite ERP

NetSuite ERP 9.0
Based on 11 answers
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
Felix Garbuz | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 9.4
Based on 4 answers
In this day and age I should not have to read a manual to understand a product. It should be intuitive to administrate and perform basic tasks. It feels like a ton of intelligence was poured into making OpenAir feature rich but no where near as much attention was given to the user experience.
Anonymous | TrustRadius Reviewer

Reliability and Availability

NetSuite ERP

NetSuite ERP 9.4
Based on 26 answers
It has been very reliable. I can only think of 1-2 times in 4.5 years that we have had issues getting in, and in each case were able to get back in within 1 hour. There has not been a major downtime
Anonymous | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 3 answers
The system up time was reliable and that was never anything we ever had any concerns/issues with.
Anonymous | TrustRadius Reviewer

Performance

NetSuite ERP

NetSuite ERP 7.7
Based on 24 answers
Most of the time the performance is very good. Pages load in a few seconds; financial reports take less than 5 seconds; basic searches take a few seconds. But performance can be sporadic throughout the day and cause the run time to triple.
Pamela Roberts | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 9.0
Based on 3 answers
The performance was acceptable. If you had a very large data set you were working with it might take a little longer, but within reason.
Anonymous | TrustRadius Reviewer

Support Rating

NetSuite ERP

NetSuite ERP 1.0
Based on 20 answers
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though.

NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
Rob Gottschalk | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 5.4
Based on 6 answers
As an admin, I've had more contact with OA support than most. I've found their response to tickets typically timely and helpful, however many of the responses to tickets are "we will file an enhancement request" and then I never hear about it again. So not terrible, but not a very fulfilling experience.
Bryan Parry | TrustRadius Reviewer

In-Person Training

NetSuite ERP

NetSuite ERP 7.3
Based on 2 answers
I had in person training for a day when first got the software. The training was good. The challenge was that there was a large gap between training and when we went live so we forgot quite a lot
Anonymous | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Very knowledgeable and able to articulate how other customers configured the solution to meet their needs as well as the best practices they recommended.
Anonymous | TrustRadius Reviewer

Online Training

NetSuite ERP

NetSuite ERP 8.0
Based on 7 answers
Online training is quite strong. I have used for specific pieces of functionality.However it is not sufficient in all areas.
Anonymous | TrustRadius Reviewer

OpenAir PSA

No score
No answers yet
We did a 3 day online remote course back in April. NetSuite prefers training to occur before migration. We went over the functionality of tool and three months later we migrated. Personally, I didn’t find it that beneficial. Certain parts of it were beneficial as they applied to me – talked a lot about invoicing capabilities that didn’t apply to me. They also have knowledge base / e-learning assets, but I haven’t referred to them
Anonymous | TrustRadius Reviewer

Implementation Rating

NetSuite ERP

NetSuite ERP 7.3
Based on 18 answers
Implementation was fine but could have gone quicker.

NetSuite provided me a implementation guide who I did not think was very knowledgeable.

I recommend that you make sure the organization knows how they are going to use the software and come up with an implementation plan before importing all of the data.
Anonymous | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
It went fine. Everything came over the way we wanted. In addition to migrating the current projects we wanted to migrate historical data – did that seamlessly. The finished product looked pretty good – just needed to tweak – and they helped us with that
Anonymous | TrustRadius Reviewer

Alternatives Considered

NetSuite ERP

I have used simple accounting systems like QuickBooks, and I have used huge outdated systems like SAP. NetSuite is far superior to both of them. I wouldn't say its better than QuickBooks but maybe just for a different audience. QuickBooks is really for small companies. SAP, however, at least the implementation I used, was barely usable and effectively hid the data we needed from us because it was nearly impossible to pull from the system even with dedicated staff to help.
Chris Snelling, CFA | TrustRadius Reviewer

OpenAir PSA

Previously we used a custom application running on top of Oracle ERP. One of the reasons we chose OpenAIR was because it was covering our requirements for time tracking and project/resource management, much better than the custom app. In addition we got other features like: project teams, task assignments etc. Another reason we chose it was its integration with NetSuite which we have chosen to be our new ERP, integration that is still very basic.
Cristian Bodnarasec | TrustRadius Reviewer

Scalability

NetSuite ERP

NetSuite ERP 8.4
Based on 5 answers
We have been able to scale our business 25X without any major overhaul with Netsuite. Its dashboard setup makes onboarding new employees very easy and allows data to be shared across multiple offices. Its cloud setup does not put any pressure on IT to scale servers or other infrastructure. We have been able to become much more efficient in all aspects of the business.
Aaron Kleinhandler | TrustRadius Reviewer

OpenAir PSA

OpenAir PSA 10.0
Based on 2 answers
Once the system is setup, it's easy to manage and maintain.
Anonymous | TrustRadius Reviewer

Return on Investment

NetSuite ERP

  • Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
  • Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
  • Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Joshua Henke | TrustRadius Reviewer

OpenAir PSA

  • OpenAir allows our organization to fully understand our resourcing needs, which helps provide background info when scoping new SOWs. This means our SOWs and timelines are more accurate and budgeted correctly.
  • OpenAir saves time for our organization, which ultimately helps us become more efficient in our work.
Anonymous | TrustRadius Reviewer

Pricing Details

NetSuite ERP

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

NetSuite ERP Editions & Modules

Edition
Base License$9991
Access Cost$992
  1. per month
  2. per user per month
Additional Pricing Details

OpenAir PSA

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OpenAir PSA Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

NetSuite ERP
6.5
OpenAir PSA
6.2

Likelihood to Renew

NetSuite ERP
8.0
OpenAir PSA
8.2

Usability

NetSuite ERP
9.0
OpenAir PSA
9.4

Reliability and Availability

NetSuite ERP
9.4
OpenAir PSA
10.0

Performance

NetSuite ERP
7.7
OpenAir PSA
9.0

Support Rating

NetSuite ERP
1.0
OpenAir PSA
5.4

In-Person Training

NetSuite ERP
7.3
OpenAir PSA
10.0

Online Training

NetSuite ERP
8.0
OpenAir PSA

Implementation Rating

NetSuite ERP
7.3
OpenAir PSA
10.0

Scalability

NetSuite ERP
8.4
OpenAir PSA
10.0

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