Polycom Group Series - Good for it's time.
The Polycom RealPresence Group Series codecs were used as part of our outgoing Video Managed Service. Enabled collaboration for staff in …
Polycom RealPresence Group Series
Polycom RealPresence Group Series
Polycom RealPresence Group Series
Overview
What is Polycom RealPresence Group Series?
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500,...
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What is Polycom RealPresence Group Series?
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700.…
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Product Details
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- Tech Details
What is Polycom RealPresence Group Series?
The Polycom RealPresence Group Series is a video conferencing codec that connects to a standards-based video conferencing infrastructure to allow users to make video conference calls. There are three products in the series – RealPresence Group 300, RealPresence Group 500, and RealPresence Group 700. It is certified to use with Office 365 and Skype for Business.
Polycom RealPresence Group Series Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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July 06, 2021
Polycom Group Series - Good for it's time.
The Polycom RealPresence Group Series codecs were used as part of our outgoing Video Managed Service. Enabled collaboration for staff in meeting rooms over video conferencing. Where it was used it faciliated meetings with colleagues both internal and external and saved time on traveling nationally but crucially with international contacts including suppliers.
- Solid codecs, well built and robust
- Video and audio quality is very good including the microphones
- Codecs are reliable, as long as users don't interfere with the cabling.
- The UI is fairly dated compared to what's available on the market
- Codecs require a fair bit of config before they are able to be used
- Remote control is fiddly
- The codecs whilst refreshed from older HDX ones have not really evolved in a significant fashion over the years. Everything feels like an add-on which requires multiple devices to be purchased for a fuller experience.
- Reliablity has been good so long term the HW pays for itself however the maintenance and support costs continue to be a less attractive ongoing ROI.
- Increasing server capacity is expensive and eventually you are forced to upgrade to a newer model. Turns into a balance of the here and now versus future proofing to a specific point.
Polycom Group Series was very good for what it used to do for its time, however newer technology that provides a more simpler method to configure, join and host video conference meetings has come in the form of Zoom and [Microsoft] Teams which is hard to go back from and therefore means the Polycom codecs of yesteryear are rapidly becoming phased out. The Polycom Trio is a more forward thinking technology which can be configured for the likes of Teams, Zoom and Zoom Phone and with the Poly Studio X range of codecs, this is ultimately the way forward.
June 01, 2021
Worth the extra cost if you use it correctly
Being a global company, it's important to be able to communicate effectively - more so than just a Microsoft Teams meeting. Polycom RealPresense Group Series allows our groups to sit in a conference room and speak with other conference rooms as if it was one large meeting. Generally, these are used by departments spread out across multiple locations to have routine meetings to make sure everyone is on the same page. In a previous company, they were used so much that when our HQ was moved into a new building, the RealPresense devices more than doubled because we didn't have enough room. They were in anything from a small 2-person conference room to a large lobby where company-wide meetings would take place and accessed remotely by other locations.
- The audio and video quality can not be matched.
- For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
- They are rather versatile in that we have been able to integrate them with other applications
- They are certainly not cheap.
- I've struggled to come across any unified solution to manage all of our Polycom RealPresence devices instead of using the web interface of each one. It makes company-wide changes rather cumbersome
- This might be an old issue but we had a really hard time pairing the RealPresence device with a Polycom conference phone and have them work together
- I don't have any firm stats but I can promise there was a decrease in travel costs
- It gives such a better experience connecting with people at a different site that it's easier to form a relationship. It's not some person on the other end of a phone call - you can see them and hear them.
When I started at one of my jobs, they already have Lifesize VC equipment. It was nice, they worked and they were less expensive. But once we started transitioning things to Polycom it was a night/day difference. Some of our large conference rooms had audio issues that the Lifesize had trouble picking up all the voices in the rooms but that was resolved with Polycom. We also had trouble integrating the Lifesize in with other applications which was the driving force in moving to Polycom.
As far as Teams, I don't consider it a good comparison. I list it because at first, people thought of Teams as a compeditor of Polycom so there was a question of why do we need both.... Teams handles the single-person joining a meeting, Polycom is more for a conference room. I think there's a need for both and they can work together.
As far as Teams, I don't consider it a good comparison. I list it because at first, people thought of Teams as a compeditor of Polycom so there was a question of why do we need both.... Teams handles the single-person joining a meeting, Polycom is more for a conference room. I think there's a need for both and they can work together.
May 30, 2021
Poly Group Series: A good choice.
We use it exclusively for our video conference rooms solution throughout our organization as well as support other campuses and state entities with their own Group Series units. We use Poly Group Series for static rooms as well as an integrated mobile solution for our live production events. Poly Group Series is our preferred equipment including a Poly Clariti infrastructure.
- Dedicated appliances for video.
- Quality video.
- Sound and content integration.
- Cost
- Non-proprietary camera options on the GS 500 and 310 units.
- External audio integration on the GS 310.
- Ongoing maintenance is costly but worth it for risk mitigation.
- Better quality of video and integration.
- GS 700 intergration is very flexible with integrated room solutions.
Poly has outlasted other competitor's products. I have reviewed Lifesize as one alternative. Ironically, I was impressed with the overall quality over Poly, however, the product did not last as well as Poly units.